Complaint volume
700 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Edge Complaints
700 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
700 Total complaints
7 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 55,127 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Edge complaints?
7 Crash
1 Fire
4 Injury
0 Fatality
24 Towed
1 Medical attention
What are the most common 2019 Ford Edge complaint categories?
POWER TRAIN 333
ENGINE 79
UNKNOWN OR OTHER 43
ENGINE AND ENGINE COOLING 23
POWER TRAIN,ENGINE 22
WHEELS 19
FUEL/PROPULSION SYSTEM 15
SEAT BELTS 14
ELECTRICAL SYSTEM 10
POWER TRAIN,UNKNOWN OR OTHER 9
700 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2023 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle started to shake violently with white smoke coming from the exhaust. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket was blown, causing coolant to leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 74,000. | Crash: No Fire: No | 74,000 |
| Sep 2023 | WHEELS | I just brought my car in to my Ford dealership to have an oil change and tires rotated. They are the only ones that service my car. I was told they could not rotate my tires as my lug nuts were swollen. I'm told that the extended warranty that I bought from Ford will not cover that. Now I'm going to be out 110.00 or they won't rotate my tires and was told that I may not be able to get my tire off if I get a flat. | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE | Coolant intrusion on 2 motors, the Original Motor and the new replacement motor from Ford | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | The panoramic Sunroof/Moonroof exploded/imploded while driving at highway speed on interstate 75 in Kentucky. The sound created by the event was terrifying! I thought either a bomb had explode or a high powered bullet had struck the vehicle. A few glass shards got into the cabin, the sunscreen was closed at the time which prevented most of the broken glass from injuring anyone. The vehicle was inspected by a Ford company body shop and one insurance representative. There were no warning or symptoms prior the the failure. | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE | The egr cooler developed a leak causing engine to overheat and cylinder misfire. Estimate from Ford dealer is $2500. We had a 75000 mile extended warranty, but the problem developed at 7800 miles. Only 3000 miles after expiration. We were hoping for some cost relief because of the circumstances involved, but nothing seems to be available | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN | I purchased the vehicle in June 2023 and have barely put 2000 miles on it. I’m 8/21 I noticed white smoke coming out of both exhausts when I started the vehicle. I drove about 1 mile before power train default light came on and it began idling extremely rough. I tried to take it to the dealer the next day and it continued overheating and shutting down. It’s outside of the dealer standard warranty and the purchased extended warranty doesn’t even cover the EGR leak. So a car purchased 2 months ago is now costing us $1600 to repair | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE | The CEL came on indicating a mis fire on cylinder #1. The temperature rose above the warning threshold. After new spark plugs and a new coil pack. The CEL cleared but white smoke came from exhaust pipes indicating coolant intrusion. This was an issue with prior model years. My vehicle is not in the recall window. The car has 78,000+ miles and the extended warranty was for 75,000 miles. Has this issue been reported for 2019 2.0L ecoboost engines? | Crash: No Fire: No | Unknown |
| Aug 2023 | WHEELS | When obtaining a tire rotation at the Ford Dealership, I was told that I had swollen lug nuts and for safety reasons should be replaced. I never had a vehicle with this problem. To replace all the lug nuts, it was a cost to me of $259.20. This is a manufacturer defect that should have been covered under my extended warranty but was not. I was told that the lug nuts could seize and not be able to be removed if I needed to change my tire. This in my opinion is a safety concern and should be addressed. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | The Moon roof spontaneously combusted with my two babies in the back seat. There were no cracks or chips and I wasn’t even driving 15 mph. | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine and engine temperature warning lights illuminated; however, the contact immediately pulled over to the shoulder of the roadway and turned off the vehicle. The contact was able to restart the vehicle and safely drove to the location where the vehicle had received an oil change service two days before. The independent mechanic inspected the vehicle and checked the coolant level, which he had filled two days before, and informed the contact that he could smell coolant burning and that the coolant was leaking into the engine. The contact was advised to take the vehicle to the dealer for assistance. The contact safely drove the vehicle to her residence, contacted the dealer, and scheduled for the vehicle to be picked up by a tow truck service. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. | Crash: No Fire: No Towed | 89,000 |
| Aug 2023 | POWER TRAIN | Vehicle had history of making clunking sound when moving from stopped position to moving. Intermittent issues with pausing/ hesitating acceleration. June 2023, progressed to bucking, shuddering, fluctuating RPM. No lights, codes Had serviced, tune up, etc. Dx'ed needing new transmission due to faulty torque converter. Vehicle parked until ordered transmission arrives ( has been on back order, was to be released 8/11/2023, waiting to be received). | Crash: No Fire: No | Unknown |
| Aug 2023 | WHEELS | Went to get brakes replaced and found out the lug nuts were jammed on and could not be removed, took it to the deal to find out they were swollen on and no one would have been able to remove them but them! They stated they see it all the time if I had a flat no one would have gotten them off it would have had to towed! To me this is a safety hazard that could leave me stranded. They said this was comment I called ford they would not acknowledge it | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The contact stopped, parked the vehicle, refilled the coolant, and drove the vehicle to her residence. The contact stated that the vehicle was started the following day and the low coolant warning light was illuminated. The contact checked the coolant level and became aware that the coolant reservoir was empty but there was no evidence of a coolant leak on the ground underneath the vehicle. The contact stated that the vehicle was taken to an independent mechanic for an oil change and the contact was informed that the head gasket was blown, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,800. | Crash: No Fire: No | 85,800 |
| Aug 2023 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH, the "AWD Fault - Contact Service Department" message was displayed. The vehicle was taken to the dealer and the contact was informed that the rear drive unit actuator motor, actuator bolts, fuel strap bolts, drive shaft bolts, rear wheel bearing bolts and rear axle nuts needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 12,500. | Crash: No Fire: No | 12,500 |
| Aug 2023 | ENGINE | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle shuddered and stalled. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the failure was related to Ford Technical Service Bulletin Number: 19-2208 (Coolant In Cylinders). The vehicle was not repaired. There was no further information provided. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was approximately 61,220. | Crash: No Fire: No | 61,220 |
| Aug 2023 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that the vehicle was designed with the START/STOP feature; however, the feature was inoperable. Additionally, the contact stated while driving at various speeds, the vehicle sputtered. There was no warning light illuminated. The contact stated that the failure mainly occurred while changing gears below 50 MPH. The vehicle failed to shift into gear, and the RPMS revved up. The contact veered to the side of the road. The contact was able to continue driving however, the vehicle failed to exceed 20 MPH. The power train warning light was illuminated, and the message "Check Manual" was displayed. The contact stated that while driving from a complete stop, the vehicle would jerk and would hesitate to respond. Additionally, the contact stated that the vehicle would stop abruptly when coming to a complete stop. The vehicle was taken to several independent mechanics, where it was diagnosed that the failure was related to the transmission and to NHTSA Campaign Number: 20V550000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 81,500. | Crash: No Fire: No | 81,500 |
| Jul 2023 | VEHICLE SPEED CONTROL,SERVICE BRAKES | I was driving on a country road and had my cruise control set to 55. My car braked hard and de-accelerated to about 40 and then increased the speed without hitting the resume button. My 89 year old mother was my passenger in the car with me and both of us were jolted when the seat belts locked up. We both gasped as we were startled by this action. There were no animals, vehicles or blowing debris across the path of my car. No messages appeared on my dash. I have not reported this to my Ford dealer and the car is available to be checked. This was a one time event. If a police officer had been behind me I would have received a ticket for brake checking. | Crash: No Fire: No | Unknown |
| Jul 2023 | WHEELS | The lug nuts have swelled on all of the wheels of my Ford Edge. The lug nut wrench that Ford included with the vehicle is now unusable because it will not fit the lug nuts. This becomes a safety issue because my wife and I can no longer change a flat tire on her vehicle. We sometimes drive in areas with little or no lighting. It is also a financial issue because I will have to hire a tow truck company to replace the flat tire and then purchase new lug nuts to make the vehicle safe. I understand this is a wide spread problem with Ford vehicles. I can’t believe the government has not made Ford do a recall on these lug nuts. I guess once again big industry gets preferential treatment over the safety of the citizens. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while accelerating from a complete stop, the vehicle shuddered and hesitated to respond. There was no warning light illuminated. The contact stated that the failure also occurred while driving at various speeds. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The dealer was notified of the failure and advised the contact that there would be a cost for a diagnostic test. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000. | Crash: No Fire: No | 80,000 |
| Jul 2023 | POWER TRAIN | I bought a brand new 2019 Ford Edge with 11 miles. I have serviced it regularly with no issues. On 11/8/2022, I was sitting at a stop light and had the automatic start/stop mode engaged when another car rear ended me at high impact while they were on a cell phone. It did extensive rear damage. Including needing new exhaust system. When driving my vehicle to the Ford collision center, I noticed a jerking motion when going from stop or slow mode to start. They diagnosed it as a torque converter and stated I needed a new transmission. When filing with insurance it wasn’t covered because Ford stated they couldn’t confirm it was accident related. 1st… it coincided with accident and written documents support the filed complaint when brought straight from accident. Documentation also supports regular services and no issues as late as three weeks prior to accident. I inquired to rear impact causing gears to shift or slip while in the auto start/ stop mode? No one could answer my question. My car was at 70,000 miles at the time of the accident. I feel that this is something to look into and consider. This impact did in fact cause some issue with the transmission slipping and has something to do with the Siri start stop mode. No brand new regularly serviced vehicle should need a new transmission at 70,000 miles. | Crash: Yes Fire: No | Unknown |
| Jul 2023 | WHEELS | The Edge was taken in for routine service at 24,920 miles. I was informed that brake inspection and tire rotation could not be performed unless I purchased new lug nuts at an additional cost of $201. This was due to "SWOLLEN" LUG NUTS which apparently is not uncommon and is still being ignored by Ford. | Crash: No Fire: No | Unknown |
| Jul 2023 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2019 Ford Edge. The contact stated that while driving at undisclosed speeds, his wife noticed white smoke coming from the exhaust pipe. The contact then stated that he noticed an abnormal odor. The vehicle was taken to an independent mechanic where the contact was informed that anti-freeze had leaked into the exhaust and diagnosed that both head gasket failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 93,500. | Crash: No Fire: No | 93,500 |
| Jul 2023 | AIR BAGS | The contact owns a 2019 Ford Edge. The contact stated that on numerous occasions at start up and while driving or with the vehicle idling, the air bag warning light intermittently illuminated. The vehicle was taken to Auto Zone to be diagnosed. The contact was informed that the air bag was faulty. The contact stated that the air bag warning light was reset; however, the failure recurred. The contact stated that the service warning light illuminated, and a message displayed on the instrument panel “See Owner's Manual”. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 63,000. | Crash: No Fire: No | 63,000 |
| Jul 2023 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving at speeds under 46 MPH, the vehicle experienced a transmission shudder, causing the vehicle to shake and vibrate abnormally. The failure was more prevalent while driving uphill. The vehicle was taken to the local dealer who performed a transmission software update under the TSB: 21-2389; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 66,000. | Crash: No Fire: No | 66,000 |
| Jun 2023 | VISIBILITY | The contact owns a 2019 Ford Edge. The contact stated while driving 75 MPH, the sunroof imploded and shattered inadvertently. The contact stated that the sunroof shade guard was closed at the time of the failure. The contact exited the highway and veered to the side of the roadway. The contact then drove for 40 Minutes to the residence and parked the vehicle. The dealer was notified of the failure and informed the contact that the vehicle was unsafe to drive. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000. | Crash: No Fire: No | 77,000 |