Complaint volume
700 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Edge Complaints
700 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
700 Total complaints
7 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 55,127 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Edge complaints?
7 Crash
1 Fire
4 Injury
0 Fatality
24 Towed
1 Medical attention
What are the most common 2019 Ford Edge complaint categories?
POWER TRAIN 333
ENGINE 79
UNKNOWN OR OTHER 43
ENGINE AND ENGINE COOLING 23
POWER TRAIN,ENGINE 22
WHEELS 19
FUEL/PROPULSION SYSTEM 15
SEAT BELTS 14
ELECTRICAL SYSTEM 10
POWER TRAIN,UNKNOWN OR OTHER 9
700 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2024 | ENGINE | engine coolant sucked into motor. Check engine light and temp light came on. Luckly was intown and doing 40 mph. Copy of repair order from dealer uploaded. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving 30-40 MPH and depressing the accelerator pedal, the vehicle jerked and lurched forward. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle struggled to remain in the intended gear. Additionally, while driving at highway speeds, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and was diagnosed with transmission failure. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle was taken to a certified mechanic who confirmed the transmission failure diagnoses. The transmission was replaced. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 104,000. | Crash: No Fire: No | 104,000 |
| Nov 2024 | ENGINE | My 2019 Ford Edge SEL has 37,000 miles and I keep it maintained regularly. We were 2 miles from our house when a loud blaring signal popped on my dashboard that my coolant was very low and at that point the car started "sputtering". We inched it home and sure enough, the coolant was empty. We've had no leaking on the driveway at any time. We filled the coolant reservoir and the message did not go away. We had it towed to our mechanic the next day and he said the engine needed to be replaced!!!! What? NO WARNING!! Now 2 days prior (which was a Friday), my check engine light came on and I could see a white smoke coming from the exhaust pipe and the car hesitated. After a few minutes, that went away. Drove it to work and back - 4 miles each way. The next day it happened again and again it stopped after a few minutes. I drove it maybe 10 miles after that running errands and then parked it for the day. The following day is when it "died". I received no other message or warning until it was too late. We were told by our mechanic that Ford has had numerous complaints on this engine. It is a Turbo on a 4 cylinder. The Turbo part will eventually overwork the 4 cylinder. Of course it is out of warranty. Now I am spending over $6,000 to replace this engine. Why in the world would Ford even install an engine like this in their vehicles? And why are they not recalling them?????? My husband has always had Ford Trucks and Mustangs - We have always been Ford People. I will never buy another Ford - SO DISAPPOINTED!!!!! | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN,ENGINE | Purge flow valve had replaced by Ford Service on 10/5/24. Car wouldn’t start after getting gas. Check engine light came on. Code was Po496. Currently, upon acceleration @15-20 mph car starts jerking, buck, slipping, very hard to go hill. Took to Ford Service for diagnostic on 10/15/24. Told torque converter shuddering on PIDS. Recommend replacing torque converter @ a cost of $5200. Per, reviewing many complaints on this same model & yr many haven’t had success with just replacing torque converter. It doesn’t fix issue. Transmission had to be replaced. Ford does have a TSB 21-2389 that supersedes TSB 21-2081 out. It states cars with 8F35 transmission may have this issue due to the software in the power train control module. Instructing, to reprogram the PCM & the transmission solenoid strategy. After reviewing all complaints on this issue, this solution does not correct problem. I was also told by Ford service; this wouldn’t fix the issue. From what I’ve read the way this transmission is engineered will likely cause it to always do this. Because Ford Frankensteined the 6F35 (previous models) by inserting 2 gears in between existing ones, the transition from 1-2-3 will never be as fluid as 3-4, 4-5, and so on. Basically what is 1-3 on mine (8F35) is 1-2 on a 6F35. This quite frankly is a terrible transmission & only a matter of time before transmission goes completely out & someone gets killed. This year & model has numerous issues not listed here. Seems like as soon as warranty expires problems start popping up. Some issues pop up before warranty expires. This is getting dangerous & very expensive! | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | Transmission needs repaired/replaced and car doesn't even have 100,000 miles. It appears to be a known issue and Ford is doing nothing about it | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | We purchased our 2019 Ford Edge Titanium in March of 2022 with 71K miles on it from a local used car dealer. The vehicle was jerky in the lower speeds (up to 40 mph) - best described as if the transmission did not know what gears to go in, so it would jump back and forth, causing uncontrollable hesitations and accelerations - jumping back and forth between gears. The dealer said this was normal for the newer 10 speed transmissions and that it had to learn each new driver. At that time, there weren't reported issues online about these transmissions, so I accepted the dealers explanation as normal. The jerking and jumping between gears got worse and at 91K miles, the vehicle even stopped going in reverse, which made it even more dangerous. We replaced the transmission with another used transmission (believe 18K miles on it) and that one was even worse with the jerkiness and jumping back and forth, so we replaced it with another used transmission (believe 45K miles on it) which is now having the exact same issues. We have 95K miles on our vehicle and are now needing a 3rd transmission replacement. No safety warning lights came up. While it's a big inconvenience with the vehicle being constantly in repair, the bigger issue is the incredible safety issue with the hesitations and jumping in and out of gears, reverse not working, etc. that can put multiple people's lives in danger when the vehicle is not reacting and performing without hesitation. We have had close calls on crashes due to the transmission hesitations and jerky gear shifting and it distracts us from paying attention to the road, other vehicles, and pedestrians. We encourage anyone from NHTSA to contact us to talk through it, inspect the vehicle, and/or talk with our repair shop about these now common faulty transmissions. If bodily injury occurs due to known faulty transmissions, I would file a significant product liability lawsuit against Ford and the transmission manufacturer for their negligence. | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE | Sept. My car began bucking and jerking really bad. I was at 63,000 miles. I called Ford who said to get it in...the soonest they could get me in was over a month out. I told them it was a serious safety concern because of the jerking and that they were putting my safety at risk making me wait so long driving a car like that. I had to wait. I tried fuel injection cleaner to see if that would help, it didn't. I never had any codes or lights saying anything was wrong. Ford looked at it and drove it and the mechanics understood why I felt unsafe driving it, they said it jerked really bad. I told Ford I was afraid it would jerk and hit someone when leaving a light or cause me to get hit by jerking and pausing while turning. I was in there a few months ago trying to schedule my transmission fluid to be changed and they told me no I needed to come back between 70-75,000 miles. Today they told me that the transmission fluid was black with metal in it. They said I now need a new transmission at $8,333. | Crash: No Fire: No | Unknown |
| Oct 2024 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving approximately 65 MPH with cruise control activated and his two kids in the vehicle, the cruise control inadvertently deactivated and the transmission seemed to have fallen out of gear, and the vehicle started bucking and jerking and then lost motive power and started to decelerate. The contact pulled over off the highway and restarted the vehicle. The contact stated that the failure was an ongoing failure with the transmission. Additionally, the contact stated that the transmission was shifting roughly while changing gears. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the torque converter needed to be replaced. The vehicle was also taken to an independent mechanic and the contact was informed that the transmission needed to be replaced. The contact was advised that a temporary fix would be to flush and refill the transmission fluid. The vehicle was not repaired. The contact referenced TSB 21-2081 as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. | Crash: No Fire: No | 60,000 |
| Oct 2024 | POWER TRAIN | Our 2019 Ford Edge SEL has been experiencing a problem related to the driveline where during shifts, the car can buck or jerk and causes harsh shifts. In addition, during a long car ride with children in the car while going steady state down the road, the engine started to rev and the car began to slow down as if the transmission was slipping. The car lost significant power and was forced to pull the car over and stop. I shut the car off and waited about a minute. We then turned the car back on and it seem to work. The dealer diagnoses was the need for a new torque convertor for a repair cost of $4000. This should not be a normal replacement on a car with under 70,000 miles. Looking at Ford Forums, this is EXTREMELY common. This needs to be a recall. This is dangerous and can cause an accident. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2024 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle jerked and hesitated to respond. There was no warning light illuminated. The contact stated that the failure had been recurring while driving at various speeds. The vehicle was taken to the dealer, where it was diagnosed and determined that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000. | Crash: No Fire: No | 55,000 |
| Oct 2024 | POWER TRAIN | The transmission shifts very harshly from stop and go. It shakes, slips, and shutters while driving. From around 55-60 mph the car shakes and the rpm jumps around like it’s trying shift gears, occasionally the car will jump as if you’re driving on the white bumpy line. When you let off the accelerator the car shakes. When slowing down to stop, the car downshifts very harshly and makes it feel as if you’re slamming on the brakes. I’m not sure what kind of risk this could cause for me or others. Multiple dealers have said that it must be the transmission needing to be replaced. It has not been inspected by a dealer, that’s just what they’ve told me. The only warning light that has appeared a few times is a “drive not available” warning light when shifting into drive, it immediately shifts the car into park when the warning appears. The car started being jumpy and jerky shortly after being purchased in 2022 with 50,000 miles. Reverse also seems to engage harshly causing the car to make a loud pop noise and a slight jolt occurs. The vehicle now has around 78,000 miles. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | This is an update to Complaint Number 11619818 filed on 10/15/2024. The engine surging problem referenced in the original report has been resolved per Technical Service Bulletin 21-2389, found on your website and forwarded to a local Ford dealership service department. Thank you for making available to the public these important technical documents! Best Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | Vehicle seemed to be idling strange. Also seemed jerky while waiting at the stop light. Attempted to accelerate and it was lagging. Once I started driving it seemed better until the "Engine Coolant Over Temperature" alert displayed. The vehicle then started disbursing a white smoke. After pulling over the light went off, however the vehicle continued to jerk forward and was idling strange. Continued to have a lagging effect when attempting to accelerate. The vehicle continued to emit a white smoke. The vehicle was brought to a mechanic who indicated the head gasket and/or engine needed replacement. Had been told be the mechanic they have had several over issues exactly like this one. They also indicated there was a recall and/or possible lawsuit. My VIN came up with no recall which makes no sense considering I am having the same issue that's been reported under the recall. | Crash: No Fire: No | Unknown |
| Oct 2024 | POWER TRAIN | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Oct 2024 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving at low speeds, the vehicle hesitated to respond while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the torque converter had failed and needed to be repaired. The manufacturer was notified of the failure and agreed to partially cover the repair. The vehicle had remained in the possession of the dealer for an extended period. The vehicle was not repaired. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Oct 2024 | ENGINE | The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact drove the vehicle to the shoulder of the road. The contact raised the hood and performed an inspection. The contact noticed that the coolant reservoir was empty, and the coolant had leaked into the exhaust. In addition, the contact stated that the coolant was burning off the exhaust. The vehicle was towed to the dealer where it was diagnosed with a failed EGR cooler, spark plugs, and an oil change. The vehicle was not repaired. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 67,035. | Crash: No Fire: No Towed | 67,035 |
| Oct 2024 | POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | My cars rpm's started randomly jumping which would coincide with a slight jerking feeling when the car shifted gears. First I was told it was my spark plugs and then the coil packs. When both of those were changed and the problem persisted they ran multiple diagnostic tests and came up with nothing. Then my car started to shudder when I put gas in it and then the radio screen and door locks would intermittently stop working and again they found no error codes. Then my pre-collision warning system started going off when there are no cars even remotely near. The same for my blind spot indicators. They just go off for no reason. Now after months of issues and zero error codes, they say it's the transmission failing and it will cost me $6,000 to fix. That's assuming that is actually the problem. | Crash: No Fire: No | 117,329 |
| Oct 2024 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle downshifted with the transmission speed sensor warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where the same diagnostic was provided the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000. | Crash: No Fire: No | 114,000 |
| Oct 2024 | STRUCTURE,ENGINE | Engine: Severe surging at low power settings, especially during engine warm-up. This surging is not related to air conditioner compressor cycling on/off, or turbo lag. Body: Rear hatch "kick to open" feature often activates suddenly without warning and without a deliberate kick motion by operator. This feature cannot be disabled; only the actuator can be disabled using instrument panel menus. This creates a condition where any inadvertent "open" command using any device will unlatch, but not open, the hatch. This can lead to loss of internal security and/or driving with an unlatched hatch. Thank You | Crash: No Fire: No | Unknown |
| Oct 2024 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that after shifting the gear selector to reverse, the vehicle abruptly lurched backwards. Later, while driving at highway speeds, the vehicle lurched forward while changing gear and while decelerating. Additionally, while depressing the brake pedal to stop, the vehicle lurched forward. The vehicle was taken to the local dealer who discovered metal shavings in the transmission fluid and transmission planetary gears were damaged. The contact was informed that the transmission needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 113,000. | Crash: No Fire: No | 113,000 |
| Oct 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Edge. The contact stated while driving approximately 35 MPH, the temperature gauge moved to the "RED zone" and the vehicle nearly stalled while slowing for a traffic light. The contact stated that the failure recurred, and the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and the mechanic determined that there was coolant intrusion into the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to TSB Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 35,000. | Crash: No Fire: No Towed | 35,000 |
| Oct 2024 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle began to shake and lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that EGR valve had failed, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 43,335. | Crash: No Fire: No Towed | 43,335 |
| Oct 2024 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked abnormally. The vehicle was taken to an independent mechanic where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was taken to a second independent mechanic for a second opinion, where it was diagnosed with torque converter failure. The vehicle was not repaired. In addition, the contact was advised by the independent mechanics not to drive the vehicle because it would be dangerous to do so. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was informed that she would be responsible for the diagnostic test fees. The failure mileage was approximately 42,000. | Crash: No Fire: No | 42,000 |
| Oct 2024 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond, and the vehicle jerked while shifting into gears. No further information was provided. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V550000(Power Train); however the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 78,000. | Crash: No Fire: No | 78,000 |