Complaint volume
731 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Edge Complaints
731 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
731 Total complaints
7 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 213 complaints, with an average reported failure mileage of 55,314 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Edge complaints?
7 Crash
1 Fire
4 Injury
0 Fatality
25 Towed
1 Medical attention
What are the most common 2019 Ford Edge complaint categories?
POWER TRAIN 354
ENGINE 79
UNKNOWN OR OTHER 46
ENGINE AND ENGINE COOLING 23
POWER TRAIN,ENGINE 23
WHEELS 19
SEAT BELTS 16
FUEL/PROPULSION SYSTEM 15
ELECTRICAL SYSTEM 11
POWER TRAIN,UNKNOWN OR OTHER 9
731 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2025 | POWER TRAIN | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | Upon purchasing the vehicle from a used car dealer, within the first week the car had to go to the mechanic. There was shuddering/buck in the acceleration of the car. The vehicle was not performing like it was supposed to . Acceleration was low while rpm’s ran high. The dealer mechanic serviced the transmission 3 separate times with over a month of being in the shop. Just recently I took my vehicle to ford and was notified that the transmission was slipping in 3rd and fifth gears. PERFORM TEARDOWN ON TRANSMISSION. RECOMMEND TORQUE CONVERTER. FOUND SCORING ON INPUT SHAFT, FLUID PUMP. CLUTCH SUPPORT TOWER HAS SCORRING. TEAR DOWN MAIN CONTROL CLEAN AND INSPECT. DEBRIS AND MULTIPLE STICKING VALVES.,TCC REGULATOR VALVE. E CLUTCH HUB, F CLUTCH SUN GEAR AND SHELL ASSEMBLY, B&C CLUTCH SHELL ASSEMBLY FOUND SCORING ON SPLINES. DUE TO HIGH MILAGE RECOMMEND TRANS REPLACEMENT. The total repair cost out of pocket after warranty covers partial is 5300 dollars. I don’t have that kind of money and believe my vehicle could possibly be affected by recall. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that while stopped at a red light and attempting to accelerate, after accelerating to 15 MPH, the vehicle stalled. No warning lights were illuminated. The contact safely parked the vehicle on the side of the road and attempted to restart the vehicle. The contact stated that upon starting the vehicle, the transmission failed to shift into gear. The vehicle was towed to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 169,000. | Crash: No Fire: No Towed | 169,000 |
| Jan 2025 | SEAT BELTS,ENGINE | Head gasket issues Design defect in engine block Passenger seat belt tension | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Just recently as I was driving, I got off the freeway and my vehicle started jerking really hard when changed gears. It has been doing it ever since. I tried taking it to the dealership to assess the issue and they said it would be about a week before they could even look at the possible transmission issues and that I would have to leave the vehicle with them in order to get it in line to be assessed. After looking into my particular vehicle is seems that this is a common issue with the 2019 edge. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE AND ENGINE COOLING | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Edge. The contact stated that while driving at 25-30 MPH into town, the contact noticed there was white exhaust smoke emerging from the tailpipe. The engine shut down. Several unknown warning lights were illuminated. The contact stated that the failure was related to TSB: 20-2234. The vehicle was taken to an independent mechanic who determined that water had leaked into the engine. The contact called the local dealer, where it was diagnosed that the head gasket needed to be replaced and was unable to confirm any water in the engine. The dealer referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The approximate failure mileage was 53,000. | Crash: No Fire: No | 53,000 |
| Jan 2025 | POWER TRAIN,ENGINE | 82000 miles on car. Torque converter and throttle body needs to be replaced | Crash: No Fire: No | Unknown |
| Jan 2025 | ENGINE | The vehicle was not shifting properly and was surging while traveling at lower and higher speeds. There was NO CHECK ENGINE light on or any other warning lights at all. The vehicle is in my name, however, my daughter drives 9 hours for college by herself and could have been at risk of injury had the vehicle stalled in the wintertime between Minnesota and Kansas. I drove it while she was home over the winter break and noticed it. I took it to a Ford dealer and they said the transmission needed to be replaced. I went from diagnosing there was a problem myself with no warning lights to the dealer saying this is very common for the Ford Ecoboost engines and that the car is not drivable at all. He was also concerned the low coolant level was due to an engine failure which he said they've also seen a lot of. The vehicle only has 57,000 miles on it, however, it is 6 months past warranty. I have read the Ford forums about this vehicle and there are SO MANY people who have experienced the same thing and Ford refuses to do a recall to cover their mistake. There needs to be a recall on this to protect consumers like myself. This is so frustrating. Now I need to pay out of pocket for a new transmission on a car that I need to get rid of ASAP after hearing about all of the engine failures. I know that would be next, which would put my daughter at risk once again on the road. | Crash: No Fire: No | Unknown |
| Jan 2025 | SEAT BELTS,ENGINE | December 19, 2024, engine failure and seatbelt failure. The seatbelt went loose and would not retract, lights started blinking on dash, car smelt funny the air coming through vents in to the cab of vehicle, white smoke out the tail pipe and then warning to pull over, temperature, check engine. I pulled over and called a tow truck. After getting my vehicle towed to certified mechanic, they advised my engine and chassie was 2018 model even though the VIN list it as 2019. I contacted Ford for recall on these items and they said they only go off the VIN. I did research along with the mechanic and there has been recalls and TSB for these items and several others my 2018 parts should have been inspected and FORD refused to do so. The engine failure is due to the coolant leaking into the engine. Whole engine needs replaced. Ford is refusing to assist in this matter. I have filed an official complaint with FORD, CXH-03434375-W8X5T6. There is several others that I believe my car should be checked for. Why is FORD refusing to repair my engine and chassie parts that are stamped 2018? This is a great risk and liability. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that between 20 -30 MPH the vehicle felt as if it was surging. The contact described that the surging felt like condensation was in the fuel tank. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the torque converter for the transmission failed and needed to be replaced. The vehicle was not repaired but was scheduled to be repaired soon. The manufacturer was made aware of the failure and opened a case regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 80,997. | Crash: No Fire: No | 80,997 |
| Jan 2025 | POWER TRAIN | VERIFIED TRANSMISSION BUCKS/JERKS AND SHUDDERS ALSO TRANSMISSION WHINES UNDER LOAD. MONITORED PIDS AND VERIFIED TORQUE CONVERTER SLIPS WHEN COMMANDED ON AND SUPPORT WHINE NOISE TO BE FAILING OUTPUT PLANET CARRIER/PINION. | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | For several months, my vehicle had been shaking while driving and when idle; felt as though the transmission was slipping. When reported to the dealership and after constantly having the vehicle serviced, no issue could be found. Recently the vehicle stalled while attempting to reverse. The vehicle had to be turned off and restarted before the gears could be switched properly. No indicator lights came on before or after the incident. The vehicle was taken to the dealership and diagnostics resulted in the following: "Torque converter shutter gears 4 & 5 slipping. Abnormal signals and solenoid. Metal debris found in fluid. Replacement of transmission suggested." The advisor stated that the vehicle is unsafe to drive until the transmission has been replaced. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | Dealership stating transmission needs to be replaced. Just had it serviced in December 2024. The replacemnt cost is $9,300. Not worth fixing. Vehicle was shifting hard then went into limp mode. Vehicle was towed. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs! | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | Vehicle is exhibiting harsh engagement and hard shifting. No warning lights. Happens mainly between between 0mph to 30 mph. Can feel the car jerk. Ford Dealer confirmed hard shifts and jerking and found the issue with the torque convertor. Recommend transmission replacement. Car was only at 68k miles. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | At approximately 55,000 miles the car started to experience transmission bucking/jerking at the lower range of the transmission gears. The car jerks back and forth until it reaches a speed of 45-50 mph. Ford has recognized the issue in this model and has issued several technical/service bulletins to the dealers including Service Bulletin 21-2081 in March 2021. Their only solution is to reprogram the transmission. I had this service completed by a local Ford dealer in September 2024. Reprograming did not totally solve the issue. About a week ago the car start experiencing more severe bucking and the range expanded to the 15-50 mph. Car has 60,000 miles on it. Acceleration is affected during this. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | MY TRANSMISSION HAS GONE OUT 2 TIMES. ONCE IN THE MIDDLE OF A INTERSECTION. ALMOST GOT REARENDED. IT HAS BEEN AT THE DEALERSHIP FOR 4 MONTH, AND THEY CANNOT GET IT RIGHT. NO WARNING LAMPS OR MESSAGES. JUST HESITATES, AD NO POWER, THEN THE TRANSMISSON BLOWS UP, AND YOU CANNOT MOETHE VEHICLE . I HAVE SEVERAL REPAIR ORDERS | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the engine was shuddering. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced again. The vehicle was not repaired. Additionally, the contact stated that the failure had first occurred in 2023 and the torque converter was replaced. The manufacturer was made aware of the issue, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 41,202. | Crash: No Fire: No | 41,202 |
| Jan 2025 | POWER TRAIN,ENGINE | Slipping transmission, the torque converter clutch performance stuck in off . | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | I took my car to the dealership because it was idling rough and then would stall out with the battery light on. In addition, it would not come out of park. Upon turning it off and back on, it would shake and run rough, before stalling out. After that, it started up and drove fine. The dealership was unable to duplicate this issue, there were no lights and no codes. The vehicle was driven without any issues by them. This is a safety issue because there is obviously something going on with this vehicle, however, the vehicle is not alerting anyone and is not having any computer codes. The vehicle stalling out in any location creates a hazard not only for those in this vehicle, but other vehicles and pedestrians. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | Previously had reported an issue with my vehicle feeling as though it would stall out, especially upon first driving or low speeds. Had visited the dealership multiple times, however, the vehicle did not have any lights or error codes. Eventually, all lights came on to identify there was an issue with the low fuel pressure sensor and that was resolved 9/2021. Visited the dealership again 10/2021 as the vehicle was continuing to feel like it was going to stall out. In fact, the vehicle would go into auto off (while idling) and once it turned back on and began driving would immediately stall out. The dealership was unable to replicate this, the vehicle was not turning on lights or giving a specific error code. The dealership verified everything was working properly. The vehicle continuing to stall without it alerting of any type of issue is concerning. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | I advised the dealership that all of the warning lights came on after backing out and putting my car in drive. The vehicle completely stalled out. The engine light was on. The vehicle had been at the dealership at least two other occasions (with no indication from the vehicle that there was an issue, no lights, no codes, no messages) and drove "like other vehicles of the same year, make and model". On this instance, the vehicle fully stalled and all of the lights were on, upon arrival at the dealership they located a code which indicated there was a short and they needed to replace the low side fuel pressure sensor. Luckily this occurred in a parking lot, rather than on a main road. The vehicle having shown no lights or codes prior is concerning, as it seems this was a developing issue and it wasn't until it escalated to fully stalling out that the computer system was alerting to an issue. This had previously been at the dealership 10/2020 and 5/2021 for the same issue (without any indication from the vehicle), and this final escalation occurred 9/2021. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | I took my vehicle into the dealership after identifying that when putting fuel in, the vehicle was prone to stalling after getting fuel (typically when fueling from E). I brought the vehicle to the dealership extremely low on fuel, at which point they were able to recreate the issue and were able to identify an error code. The fact that I had brought the vehicle in at least 8 other times and the vehicle had not shown any lights or any error codes is extremely concerning. They had to replace the purge valve. The vehicle is clearly indicating that this is a worsening condition and it becomes more frequent. The vehicle is stalling more frequently. Why wouldn't the vehicle begin to show error codes and lights when the item STARTS to go bad, rather than in very specific situations and only after an extended period of time? This is absolutely a safety concern - anything that is going to cause a vehicle to stall while in the roadway should trigger a code or lights or error messages when it STARTS to occur, not when it is almost completely expired. By that point, the driver, pedestrians and others may ALSO be expired. It is absolutely not safe, and it is crazy that after going to the dealership 8+ times, them driving and testing the vehicle multiple times, that it doesn't show up as an error code until almost 2 years after the behavior started. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | I took my car to the dealership because the stalling continued, it seemed like it was happening after filling up with gas, especially when having been on E prior to fueling. There were no lights on in the vehicle, and there were no codes coming from the vehicle. When dropping it off at the dealership, I had just gotten gas and had the issue, so I was at 89% full. The dealership was not able to replicate the issue, there were no codes, the tested the purge and vent valves and everything was operating as intended. (At this point, I have lost track of how many incidents I brought the vehicle in for stalling where there were no lights or indicators, and no codes on the vehicle). Clearly this is a safety issue, and the dealership is checking and verifying all of the items with nothing failing. | Crash: No Fire: No | Unknown |