Complaint volume
700 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Ford Edge Complaints
700 consumer-submitted complaints on record for the 2019 Ford Edge, grouped by component category.
700 Total complaints
7 Crash reports
1 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 211 complaints, with an average reported failure mileage of 55,127 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Ford Edge complaints?
7 Crash
1 Fire
4 Injury
0 Fatality
24 Towed
1 Medical attention
What are the most common 2019 Ford Edge complaint categories?
POWER TRAIN 333
ENGINE 79
UNKNOWN OR OTHER 43
ENGINE AND ENGINE COOLING 23
POWER TRAIN,ENGINE 22
WHEELS 19
FUEL/PROPULSION SYSTEM 15
SEAT BELTS 14
ELECTRICAL SYSTEM 10
POWER TRAIN,UNKNOWN OR OTHER 9
700 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2024 | FUEL/PROPULSION SYSTEM | I advised the dealership that all of the warning lights came on after backing out and putting my car in drive. The vehicle completely stalled out. The engine light was on. The vehicle had been at the dealership at least two other occasions (with no indication from the vehicle that there was an issue, no lights, no codes, no messages) and drove "like other vehicles of the same year, make and model". On this instance, the vehicle fully stalled and all of the lights were on, upon arrival at the dealership they located a code which indicated there was a short and they needed to replace the low side fuel pressure sensor. Luckily this occurred in a parking lot, rather than on a main road. The vehicle having shown no lights or codes prior is concerning, as it seems this was a developing issue and it wasn't until it escalated to fully stalling out that the computer system was alerting to an issue. This had previously been at the dealership 10/2020 and 5/2021 for the same issue (without any indication from the vehicle), and this final escalation occurred 9/2021. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | While my vehicle was in the shop having the transmission rebuilt and the torque converter replaced, the techs identified that there was a continued shudder. At this time, after researching the codes on my vehicle, they identified that the EGR Purge Valve needed to be replaced. They identified it because the vehicle was running rough and should not have been after the items were repaired. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | I took my car to the dealership because the stalling continued, it seemed like it was happening after filling up with gas, especially when having been on E prior to fueling. There were no lights on in the vehicle, and there were no codes coming from the vehicle. When dropping it off at the dealership, I had just gotten gas and had the issue, so I was at 89% full. The dealership was not able to replicate the issue, there were no codes, the tested the purge and vent valves and everything was operating as intended. (At this point, I have lost track of how many incidents I brought the vehicle in for stalling where there were no lights or indicators, and no codes on the vehicle). Clearly this is a safety issue, and the dealership is checking and verifying all of the items with nothing failing. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | The sensor on the EGR cooler failed. I have had my EGR cooler replaced two times. The most recent time was in September of 2024. In December of 2024, the engine light came on and the warning messages showed in the Fordpass app stating there was an issue with the exhaust system. After the dealership reviewed it, they had to replace the EGR sensor. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine and coolant warning light illuminated. The contact also noticed white smoke coming from the exhaust. The vehicle was taken to the dealer where it was diagnosed that the EGR valve failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,446. | Crash: No Fire: No | 26,446 |
| Dec 2024 | UNKNOWN OR OTHER | Transmission failed due to issue with planetary gear. According to the mechanics, this is not a part that can be accessed or maintained by the consumer. Yet the entire transmission is shot because of it. Cost to repair is $12,000. Ford is paying $5,000. Shouldn't they pay more since it's a defective part? I see reports of transmission issues across Ford Edge models. | Crash: No Fire: No | Unknown |
| Dec 2024 | ENGINE | The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle shut down. The vehicle was taken to a dealer and the dealer refused to diagnose the vehicle and provided the contact an estimate for the repair. The contact stated the air conditioner and catalytic converter also had failed to operate as designed. The vehicle was then taken to an independent mechanic for the repair. The contact stated that the purge valve and spark plugs were replaced, and an oil change was performed. After the vehicle was repaired, the contact stated while depressing the accelerator pedal the vehicle hesitated to respond. The vehicle was inspected by another independent mechanic at the residence, and it was diagnosed and determined that the spark plugs and ignition coil needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 70,000. | Crash: No Fire: No | 70,000 |
| Dec 2024 | ELECTRICAL SYSTEM | Vehicle started making a repetitive "rubbing" noise and I smelled something burning, but unlike burnt rubber, it was a burning smell I've never encountered before. I was going about 35mph at the time this began. Within about 500ft, I slowed down as I approached an intersection and the vehicle stalled just as I was entering the intersection. There were no warning lights. I put it in park and attempted to restart it a couple times with no luck, then the third time I pressed and held the button, and it took about 4 seconds to start (seemed to struggle). On another occasion, I had just filled up my tank at a gas station, started my car, drove about 10 feet, then the car stalled. This time it restarted without issue. The dealership was unable to duplicate the problem, they were willing to try again after I explained that recall 20S49 sounded similar to the problem I was having, but I didn't end up leaving my car with them because of the cost of the diagnosis and loaner car. I believe my VIN should have been recalled, as there is clearly something wrong, but since it is not in the system as a recall and I don't have the money to troubleshoot it, I am planning to sell the car to Ford, as I cannot, in good conscience, sell to a private buyer when I believe the vehicle may stall. I figure if I sell to Ford, it puts the liability of the defect back in their hands, where it belongs. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | My Ford Edge 2019 only has 68,000 miles and I felt it jerking at 30 mph. I checked with Ford, there is no recall. A transmission shop says the whole thing needs to be replaced because Ford uses cheaper parts on the transmission. Total cost will be $8,000. For a car with low miles. Online forums shows a lot of people have the same issues. Can they be forced to recall these?? Or help me pay for mine to be fixed? | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | In May of 2024 Transmission downshifting hard at 35 mph as slowing down car milage was 67529. Took to dealer who performed diagnostics and verified a transmission problem; inspected fluid which was okay, performed TSB and reprogrammed PCM and reinstalled transmission strategy in module. Repairs done under warranty. Perform adaptive learn and noted it will feel different while driving for next few hundred miles. Six months later in November of 2024 transmission would hesitate, shudder, jerk between 20-40 mph and car mileage was 75937. Took back to dealer who did diagnostics, monitor PIDS and found the torque converter has failed causing shutter and also found the vehicle is flair shifting between gears. Checked fluid level and proper level is in transmission but fluid has meta debris. Dealer Service Representative advised it needs new transmission and would cost $800 or more to fix problem. Warranty expired at 72000 miles. We bought car new and had dealer perform all maintenance procedures and oil changes, etc. as noted in required maintenance schedule. We asked to speak with Service Manager who we saw in her office and we were told we'd need to make an appointment in late December or early January. We got no help from dealer or manufacturer, despite several technical service bulleting available at NHTSA showing transmission problems with 2019 Ford Edge. We finally got rid of the car but would say Ford Edges have definite transmission issues that may indicate a need for recall. | Crash: No Fire: No | Unknown |
| Dec 2024 | STRUCTURE | 2019 Ford Edge Titanium Rear Lift Gate Glass Shatters. The rear lift gate glass of a 2019 Ford Edge Titanium shattered by simply and normally closing the driver side door without warning or symptoms. There was no impact of any object with the lift gate glass. Rear glass defogging heat was not on at the time. This rendered the vehicle unsafe to drive and cost the owner roughly $1000 to repair. It was not inspected by the manufacturer, but repairs were made by an authorized Ford Dealer. Local news channel ran a news story piece on similar occurrences, so it is believed this is not a random occurrence. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving at approximately 60 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The contact stated that upon depressing the accelerator pedal again, the vehicle responded as needed. The contact stated that the failure also occurred while depressing the brake pedal. Additionally, the contact stated that the transmission was downshifting unintendedly while driving. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 54,000. | Crash: No Fire: No | 54,000 |
| Nov 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Edge. The contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated that there was a coolant leak. The contact stated that while driving at undisclosed speeds, the engine overheated even though coolant had been added to the vehicle five days prior. The low coolant warning light was illuminated. The contact was able to pull over safely. The contact called the local dealer and was informed that the VIN was not under recall. The vehicle was towed to an independent mechanic, where it was determined that there was no visible coolant leak. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under TSB Number: 19-2346. The failure mileage was approximately 50,000. The VIN was not available. | Crash: No Fire: No Towed | 50,000 |
| Nov 2024 | ENGINE | Engine overheated while driving on the highway. White smoke came out of tailpipe during engine running. Coolant reservoir was empty after I parked the car and turned off the engine. Had to get the car towed to the dealership the next day to get it checked out and was confirmed that coolant got leaked inside the engine. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | trans was shuddereing at 112000 miles replaced trans for 8000 dollars at dealership ..new trans has 80000 miles on it and now shuttering when accelerating ..trans needs replaced again.. | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE | Cooling intrusion to motor, engine replaced | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN,VEHICLE SPEED CONTROL | In 2019 Ford removed the Low gear option from the shifter dial. Customers were forced to manually shift using paddle shifters to access engine braking in steep grade situations. Current Ford TCM programming for 2019 and newer vehicles skips from first to third gear at 4mph, 900-1000 rpm, providing no engine braking ability in speeds below 25 mph when using paddle shifters. My vehicle manual states “SelectShift does not automatically upshift, even if the engine is approaching the RPM limit, unless the accelerator pedal is at full travel.” Despite contradictions to how the Ford owners manual says my car should operate, the dealership says it’s working as intended. I believe this violates NHTSA standard Section S3.1.2 of that states that “[in] vehicles having more than one forward transmission gear ratio, one forward drive position shall provide a greater degree of engine braking than the highest speed transmission ratio at vehicle speeds below 25 miles per hour." Third gear does not provide more engine braking ability than Drive in speeds below 25mph. This is a safety issue which could lead to potential brake failure in long, steep grade situations and provides no engine braking ability. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated while driving approximately 40 MPH, the vehicle shuddered. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000. | Crash: No Fire: No | 81,000 |
| Nov 2024 | UNKNOWN OR OTHER | The vehicle is only five years old with only approx. 47,000 miles on it and we had to have the transmission replaced in September 2024. It's primarily used for driving locally but every year we use it to take a vacation but normally don't put more than 400-500 miles on it during the trip. The Ford dealership we had the transmission replaced at stated it was a factory defect yet we never received any notice about any kind of recall and the dealership we bought it from never mentioned anything about it. Having to have the transmission replaced with so few miles seems pretty odd. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM | The contact owns a 2019 Ford Edge. The contact stated while driving at various speeds, the instrument cluster intermittently turned black. There was no warning light illuminated. Additionally, the contact stated while driving at slow speeds, the vehicle drove roughly. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Nov 2024 | POWER TRAIN | The Transmision hesitates and jerks while shifting at speeds from 25-40 mph. This is unsafe while pulling into traffic, and causes unnecessary wear on the drivetrain!. I have read about many others who have the same issues, with little help from Ford. We have an appointment at our Ford dealership. No warning lights light up when it acts up. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | Transmission problem. Vehicle shudders while accelerating and cruising at highway speeds. No codes found, torque converter is shuddering between 1-300 rpms while accelerating and while cruising at highway speeds. This could cause catastrophic failure at any second. Reproduced and Confirmed by Ford Dealership. Has not been inspected by anyone else. No warning lamps or messages. 2 weeks prior there was a slight vibration when it shifted while accelerating that happened 3 times. Drove 400+ miles up to Syracuse NY fine. Drove back home and experienced massive shuddering when I was almost home. Dropped off car at local dealership that was thankfully within a few miles. | Crash: No Fire: No | Unknown |
| Nov 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Ford Edge. The contact stated that while driving at 70 MPH, the "Engine Coolant Overheating" warning message appeared on the instrument panel. Due to the failure, the contact had the vehicle towed back to the home. The manufacturer was notified of the failure and the contact was informed that there was a recall on the vehicle for the failure(recall unknown); however, the contact's vehicle was not included in the recall. The contact was then referred to the NHTSA Hotline to file a complaint. Upon investigation, the contact discovered that the failure was caused by the engine consuming coolant at a rapid pace. The vehicle had yet to be repaired. The failure mileage was approximately 57,000. | Crash: No Fire: No Towed | 57,000 |
| Nov 2024 | ENGINE | 2019 Ford Edge has the same 2.0 liter eco boost 240PS that’s currently involved in the class action lawsuit. The problem is that the coolant sleeve is too close to the toy he cylinder and failed causing coolant to enter the engine. I was traveling on the interstate and with no warning the hot engine light came on and engine shut down. The dealer confirmed that the mother need to be replaced with the updated long block that is being put in the 2015 - 2018 Ford Edge and the 2017 - 2019 Fusion/MKZ/Escape and MKC vehicles. The vehicle only has 75000 miles on it and has never towed or been used hard. We had the vehicle for less that 15,000 miles and now have a completely useless vehicle. Ford refuses to admit any fault even with the engine codes being the exact same. The 2019 for edge need to be looked into and included with the class action lawsuit for safety and consumer satisfaction. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | The contact owns a 2019 Ford Edge. The contact stated that the vehicle jerked upon acceleration or deceleration. No warning lights were ever illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000. | Crash: No Fire: No | 86,000 |