Complaint volume
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Chevrolet Silverado Complaints
1024 consumer-submitted complaints on record for the 2019 Chevrolet Silverado, grouped by component category.
1024 Total complaints
27 Crash reports
7 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 27 crash reports, 7 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 432 complaints, with an average reported failure mileage of 35,396 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Chevrolet Silverado complaints?
27 Crash
7 Fire
12 Injury
0 Fatality
77 Towed
13 Medical attention
What are the most common 2019 Chevrolet Silverado complaint categories?
ENGINE 193
POWER TRAIN 183
SERVICE BRAKES 66
UNKNOWN OR OTHER 57
ELECTRICAL SYSTEM 50
POWER TRAIN,ENGINE 47
ENGINE AND ENGINE COOLING 35
STEERING 23
ELECTRICAL SYSTEM,SERVICE BRAKES 14
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES 12
1,024 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER | THE REAR BACKUP CAMERA IS FAULTY. RANDOMLY WILL GET A BLUE SCREEN (BACKUP CAMERA BEING INOPERABLE) THAT SAYS TO "SERVICE REAR VISION SYSTEM". RESEARCH ONLINE, SAYS THERE IS NO CURRENT FIX FOR THIS ISSUE. I ONLY HAVE 600 MILES ON A BRAND NEW TRUCK. | Crash: No Fire: No | 500 |
| Dec 2019 | STEERING | I LEASED THIS BRAND NEW 2019 CHEVY SILVERADO 1500 ON SEPTEMBER 16TH, 2019. ON NOVEMBER 22, 2019, I LOST POWER STEERING WHILE BACKING OUT OF MY DRIVEWAY. I WAS UNABLE TO TURN THE WHEEL, AND THE SERVICE ESC, TRAILER BRAKE STEERING ASSIST REDUCED MESSAGE APPEARED. THE STEERING DID NOT COME BACK UNTIL I SHUT THE TRUCK OFF AND RESTARTED IT. I TOOK THE TRUCK IN THE SAME DAY TO THE DEALER TO BE SERVICED AFTER THIS ALARMING EVENT. WHEN GIVEN TO THE DEALER IT ONLY HAD 1,647 MILES ON IT. IT REMAINS AT THE DEALER DO TO MY SAFETY CONCERNS. I DO NOT FEEL SAFE DRIVING IT. | Crash: No Fire: No | 1,647 |
| Dec 2019 | EXTERIOR LIGHTING,VISIBILITY/WIPER | WHEN THE TRUCK IS IN REVERSE AT NIGHT, THE DATA SYSTEM ON THE DASHBOARD SHINES TOO BRIGHTLY AND MAKES IT NEARLY IMPOSSIBLE TO USE. YOU CANNOT LOOK ACROSS THE TRUCK TO USE YOUR PASSENGER SIDEVIEW MIRROR, NOR USE YOUR REARVIEW MIRROR. THIS CAUSED ME TO BACK OVER A MAILBOX, AND HAD CAUSED A FEW NEAR- MISSES WHILE BACKING AT NIGHT. THE DEALERSHIP TOLD ME THAT THERE IS NOTHING THAT THEY CAN DO. | Crash: Yes Fire: No | 100 |
| Dec 2019 | SERVICE BRAKES | WHILE BACKING UP IN A PARKING LOT, LOST ALL BRAKING ABILITY EVEN THOUGH PEDAL WAS DEPRESSED SEVERAL TIMES. VEHICLE FINALLY STOPPED ON ITS OWN AFTER MULTIPLE WARNING LIGHTS INCLUDING ENGINE ONE CAME ON AND MESSAGES REFERRING TO BREAK SYSTEM FAILURE - 62 MPH MAXIMUM SPEED AND SERVICE TRAILER BREAK SYSTEM. ONSTAR ALSO EMAILED STATING ISSUE WITH ANTI-LOCK BRAKES. VEHICLES WAS TOWED TO DEALERSHIP AND DIAGNOSIS SHOWS NOTHING! SOME UPDATES WERE MADE TO SOFTWARE THAT WAS ALL. CONTACTED GM AND THEY OPENED A CASE. | Crash: No Fire: No | 3,800 |
| Nov 2019 | UNKNOWN OR OTHER | BACKUP CAMERA AT NIGHT BLURRY AND SHINES EYE VERY HARD TO SEE TO BACKUP | Crash: No Fire: No | 1,000 |
| Nov 2019 | ELECTRICAL SYSTEM,SERVICE BRAKES | WHEN BACKING UP AND STEPPING ON THE BRAKE MY BACKUP CAMERA SHOWS LINES AND ITS BLURRY ON THE TRUCK SCREEN. | Crash: No Fire: No | 60 |
| Nov 2019 | EXTERIOR LIGHTING | MY BACKUP CAMERA AT NIGHT WHEN YOU GO TO REVERSE THE CAMERA IS VERY BRIGHT, MY WIFE HOLDS A BOOK OVER IT SO I CAN SEE OUT THE WINDOWS. IT IS EXTREMELY BRIGHT BUT ONLY IN REVERSE, WHEN DRIVING THE BRIGHTNESS IS FINE. THIS COULD CASE A SAFETY ISSUE IF MY SON IS DRIVING AT NIGHT, VERY DIFFICULT TO BACK UP AND SEE YOUR SURROUNDINGS. | Crash: No Fire: No | 3,000 |
| Nov 2019 | ELECTRICAL SYSTEM | THE ISSUE I HAVE WITH MY 2019 SILVERADO IS THE REAR VISION OR BACK UP CAMERA. THE CAMERA IS BASICALLY USELESS AT NIGHT BECAUSE THE RESOLUTION BECOMES EXTREMELY DISTORTED AND BLURRY. THE CAMERA WILL ALSO GO COMPLETELY BLACK WHILE THE VEHICLE IS IN MOTION SUCH AS BACKING INTO MY DRIVEWAY OFF A BUSY PUBLIC ROAD. I BELIEVE THIS IS A EXTREMELY DANGEROUS SAFETY ISSUE CONSIDERING CHILDREN ARE OFTEN RIDING BIKES OR PLAYING ON THE SIDEWALK I'M BACKING ACROSS THE ENTER MY DRIVEWAY. I HAVE HAD THE TRUCK INTO THE DEALERSHIP FOR THE PROBLEM BUT THEY CLAIM THE CAMERA IS WORKING AS IT SHOULD MAKING THIS SITUATION EXTREMELY FRUSTRATING. I KNOW THIS IS NOT AN ISOLATED ISSUE BECAUSE MY FATHER HAS THE EXACT SAME TRUCK AND WE BOTH HAVE THE PROBLEM ALSO MANY PEOPLE ON FORUMS HAVE THE PROBLEM. I REALLY HOPE GM COMES OUT WITH A FIX FOR THIS ISSUE BEFORE SOMEONE IS KILLED OR INJURED. | Crash: No Fire: No | 1,000 |
| Nov 2019 | VISIBILITY/WIPER | CAMERA HAS VERY POOR NIGHT VISION. FUZZY PICTURE. THE DISPLAY AT NIGHT IS SO BRIGHT IT PREVENTS YOU FROM BEING ABLE TO USE THE MIRRORS. THE DESIGN CREATES A DANGEROUS CONDITION AT NIGHT. | Crash: No Fire: No | 100 |
| Nov 2019 | VEHICLE SPEED CONTROL,SERVICE BRAKES | THE MOST RECENT ISSUE OCCURRED ON OR ABOUT 11/15/2019 WHEN TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MILE PER HOUR, THE VEHICLE HAD AN ENGINE LOST OF POWER. POWER REDUCED IMMEDIATELY AND ALL OF A SUDDEN WHEN MOVING IN THE 2 LANE ON A HIGHWAY INCLINE. INCIDENT ALMOST CAUSED A FATAL ACCIDENT. PREVIOUS LOST OF POWER ISSUE WAS TAKEN TO THE DEALERSHIP AND I WAS ADVISED THAT IT WAS A THROTTLE BODY COMPONENT THAT WAS COVERED UNDER WARRANTY SERVICE TOO. ON OR ABOUT SEPTEMBER 14, 2019, THE VEHICLE LOST BRAKE FUNCTION WHEN EXITING OUT OF A SHOPPING CENTER ONTO A MAIN STREET. THIS TOO ALMOST CAUSED AN ACCIDENT AS THE TRUCK WOULD NOT STOP DESPITE USING THE EMERGENCY POWER BRAKE. ALL INCIDENTS HAD MY CHILDREN PRESENT. | Crash: No Fire: No | 4,000 |
| Nov 2019 | POWER TRAIN | 2019 CHEVY SILVERADO, 5.3L WITH 8-SPEED TRANSMISSION. EXPERIENCED INTERMITTENT TRANSMISSION SHUDDER AT 32 - 44 MPH. VEHICLE SERVICED PER GM TS BULLETIN TO DRAIN AND FLUSH TRANSMISSION, REPLACE DEFECTIVE FLUID WITH ATF MOBILE 1 SYNTHETIC. THIS WAS DONE TWICE AND PROBLEM GOT WORSE. NOW SHUDDERS CONSTANTLY AT 32-44 MPH. DEALER WAS INFORMED BY GM TECH THAT THIS IS A NORMAL CHARACTERISTIC FOR THIS MODEL. I DISAGREE! MY BRAND NEW TRUCK WITH ONLY 5K MILES SHOULD NOT BE SHUDDERING AND SHAKING. WAS TOLD THAT THE ACTIVE FUEL MANAGEMENT SYSTEM, 2 TO 4 CYLINDER MODE IS SUSPECT AND AFFECTING TORQUE CONVERTER SHUDDER. BUT THIS IS NORMAL? I HAVE REQUESTED REPAIR OR REPLACE OR BUY BACK AND CONTACTED GM CORPORATE DIRECTLY. GM SENIOR ADVISOR TEAM HAS NOT YET CONTACTED ME. I HAVE REFUSED TO DRIVE IT, AND LEFT IT AT THE DEALERSHIP UNTIL RESOLVED. THEY GAVE ME A LOANER TO DRIVE IN THE MEANTIME. APPEARS LOTS OF INSTANCES ON THE INTERNET OF SIMILAR ISSUES AND OWNERS ARE NOT HAPPY. WHY HASN'T GM ENGINEERING FIXED THIS PROBLEM OR ISSUED A RECALL YET? I AM CURRENTLY AWAITING RESPONSES FROM GM / CHEVY FOR RESOLUTION. THIS IS UNACCEPTABLE. | Crash: No Fire: No | 5,000 |
| Nov 2019 | SERVICE BRAKES | WARNING MESSAGE CAME ACROSS SCREEN OF "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". VEHICLE WAS DIFFICULT TO STOP AND HAD I BEEN IN HEAVY TRAFFIC WOULD HAVE CERTAINLY CAUSED AN ACCIDENT. I BELIEVE THE FAILURE IS RELATED TO THE INTEGRATED BRAKE CONTROLLER. I FEEL THAT 62 MPH IS A UNSAFE SPEED TO ALLOW THE VEHICLE TO BE OPERATED AT WITH SUCH A FAILURE. A 90TH PERCENTILE FEMALE WOULD NOT BE ABLE TO CONTROL THE VEHICLE WITH SUCH A FAILURE DUE TO THE AMOUNT OF PRESSURE REQUIRED TO BE APPLIED TO THE BRAKE PEDAL IN MANUAL MODE. | Crash: No Fire: No | 4,100 |
| Nov 2019 | UNKNOWN OR OTHER | THE BACKUP CAMERA SCREEN IS AT FULL BRIGHTNESS AT NIGHT IN THE PITCH DARK MAKING FOR THIS ISSUE. IF YOU ARE LOOKING IN YOUR SIDE REAR VIEW MIRRORS TO BACKUP AND LOOK TO THE RIGHT ONE, PASSING THE SCREEN, YOU ARE BLINDED BY THE BRIGHTNESS OF THE SCREEN. THIS, IN MY OPINION, IS VERY DANGEROUS. THIS ISSUE IS ALSO PRESENT IN OTHER 2019 TRUCKS. | Crash: No Fire: No | 10 |
| Nov 2019 | UNKNOWN OR OTHER | THE BACKUP CAMERA SYSTEM IS ESSENTIALLY UNUSABLE AT NIGHT WHEN REVERSING. THE IMAGE QUALITY IS FUZZY AT BEST AND CUTS IN AND OUT WITH HORIZONTAL LINES FLASHING THROUGH IT. ON TOP OF THE FACT THAT IT IS A FUZZY IMAGE, IT IS SO BRIGHT, IT IS UNBEARABLE TO LOOK AT, IT'S BASICALLY WHITE-WASHED. | Crash: No Fire: No | 280 |
| Nov 2019 | VISIBILITY/WIPER | REAR CAMERA WAY TOO BRIGHT. GOING INTO REVERSE GEAR, THE REAR CAMERA GOES TO FULL BRIGHTNESS AND MAKES SEEING OUTSIDE OF THE CAR NEARLY IMPOSSIBLE AND VERY DANGEROUS. THE CAMERA NEEDS TO EITHER A) HAVE THE ABILITY TO TURN DOWN BRIGHTNESS OR B) SET AT A LOWER LEVEL OF BRIGHTNESS CONSISTENT WITH SEEING OUTSIDE IN THE DARK. | Crash: No Fire: No | 7,000 |
| Nov 2019 | EXTERIOR LIGHTING | DURING DARKNESS, I HAVE MY INTERIOR LIGHTS DIM FOR IT OFFERS ME BETTER VISIBILITY AT NIGHT, WHEN I PUT THE VEHICLE INTO REVERSE, THE SCREEN GO FULL BRIGHT, IT GOES SO BRIGHT THAT I HAVE TO STOP WHAT I'M DOING (REVERSING) WAIT FOR EYES TO ADJUST SO I CAN THEN SEE THE MIRRORS AGAIN. IT IS LIKE HAVING A FLASHLIGHT SHINED INTO YOUR EYES WHILE LOOKING IN MIRRORS. | Crash: No Fire: No | 30 |
| Nov 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | THE REAR VIEW CAMERA IS ABSOLUTELY BLINDING IN LOW LIGHT CONDITIONS /AT NIGHT. ALSO THE SCREEN IS GLITCHY AT BEST. THE SCREEN CONSTANTLY CUTS OUT AND THE PICTURE DISTORTS WHEN APPLYING THE BRAKES. COMPARED TO CAMERAS AND SCREENS ON OTHER VEHICLE OF LESSER QUALITY AND LESS MONEY THIS CAMERA IS ABSOLUTELY UNACCEPTABLE. A $52K TRUCK SHOULD HAVE A CAMERA /INFOTAINMENT SCREEN OF BETTER QUALITY THAN THIS. THIS TECHNOLOGY HAS BEEN OUT LONG ENOUGH TO HAVE HD QUALITY AS A STANDARD FEATURE. GM SHOULD MAKE THIS RIGHT OR I'M SURE THERE WILL BE A LOT OF NEW FORD CUSTOMERS IN THE COMING YEARS. | Crash: No Fire: No | 600 |
| Nov 2019 | UNKNOWN OR OTHER | THE BACKUP CAMERA IS USELESS AT NIGHT, I ALREADY TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT WAS NORMAL FOR THE TRIM OF THE TRUCK | Crash: No Fire: No | Unknown |
| Nov 2019 | ELECTRICAL SYSTEM | THE BACK UP CAMERA SCREEN IS WAY TOO BRIGHT AT NIGHT? SO BRIGHT YOU CAN'T SEE OUT BACK WINDOW AND THE PASSENGERS SIDE MIRROR IT'S LIKE THE INTERIOR LIGHTS ARE ON, THERE IS NO BRIGHTNESS ADJUSTMENT FOR CAMERA DEFAULTS TO FULL BRIGHT, YOU CAN'T EVEN TURN IT OFF (PROBABLY A STUPID RULE SOMEONE MADE THINKING ABOUT SAFETY BUT IT'S ACTUALLY UNSAFE IF YOU CAN'T SEE, IT'S VERY ANNOYING BUT MOST OF ALL UNSAFE BECAUSE YOU CAN'T SEE, I'VE BEEN DIVING FOR 35 YEARS AND THIS IS REDICULOUS MY OTHER VEHICLE 2016 HAS COMPLETE CONTROL OVER THE CAMERA AND BRIGHTNESS IT'S NOT A GM PRODUCT. GM SAYS THIS IS HOW IT IS, I AND MANY OTHER OWNERS AGREE THAT THIS IS A MAJOR SAFETY ISSUE IF YOU CAN'T SEE THE SIDES OF THE VEHICLE GM REALLY NEEDS TO ADD A BRIGHTNESS CONTROL FOR THE CAMERA THEY USED TO HAVE IT BUT IT'S BEEN REMOVED THIS LEADS ME TO BELIEVE THAT SOME AGENCY HAS DETERMINED OR CAME UP WITH RULES THAT DOESN'T ALLOW YOU TO TURN OFF BACKUP CAMERA OR CHANGE BRIGHTNESS IF THIS IS THE CASE THEY HAVE CREATED A SAFETY HAZARD IT'S UNREASONABLE TO NOT HAVE A CHOICE. | Crash: No Fire: No | 22 |
| Nov 2019 | STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE. | Crash: No Fire: No | 325 |
| Nov 2019 | POWER TRAIN | WHEN SLOWING DOWN, THE VEHICLE HAS A HARD DOWNSHIFT. USUALLY IT WOULD BE DESCRIBED AS NOT BEING SMOOTH. TODAY, WHILE TRAVELING ABOUT 40 MPH WITH THE FOOT OFF THE ACCELERATOR, IT DOWNSHIFTED SO HARD IT FELT LIKE I WAS REAR ENDED BY ANOTHER VEHICLE. | Crash: No Fire: No | 4,000 |
| Nov 2019 | SERVICE BRAKES | I ENDED UP COASTING THROUGH AN INTERSECTION BECAUSE MY BRAKES WENT FROM 100% TO MAYBE 5% CAPACITY. I WAS ONLY GOING MAYBE 25MPH WHEN THIS OCCURRED AND THANK GOD THAT NO ONE WAS COMING THROUGH THE INTERSECTION WHEN I COULDN'T STOP. | Crash: No Fire: No | 16,000 |
| Nov 2019 | STEERING | STARTED TRUCK AND POWER STEERING WAS NOT WORKING RESTARTED TRUCK SEVERAL TIMES NO CHANGE. DROVE TRUCK ABOUT TEN MILES TO HOME. TEXTED DEALER TO SAY THAT I WOULD BE DROPPING THE TRUCK FOR SERVICE. STARTED THE TRUCK AND EVERYTHING WAS BACK TO NORMAL. TOOK THE TRUCK TO DEALER AND LEFT IT. ONLY HAD THE TRUCK TWO WEEKS AROUND 400 MILES. REALLY CONCERNED WHAT WOULD HAVE HAPPENED IF THIS OCCURS WHILE DRIVING DOWN THE ROAD. THIS IS A NEW VEHICLE. THIS NEEDS TO BE RECALLED AND FIXED!! | Crash: No Fire: No | 400 |
| Nov 2019 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHEN THE VEHICLE WAS STARTED, THE SERVICE BRAKE, BRAKE ASSIST, CHECK ENGINE, AND TRACTION CONTROL INDICATORS ILLUMINATED. ALSO, THE EMERGENCY BRAKE SEIZED. THE VEHICLE WAS TOWED TO PINE BELT CHEVROLET (732-523-0826, LOCATED AT 1088 NEW JERSEY 88, LAKEWOOD TOWNSHIP, NJ 08701) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE CONTROLLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE IN WRITING. THE CONTACT DID NOT RECEIVE A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 270. | Crash: No Fire: No Towed | 270 |
| Nov 2019 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924) WHERE THE BRAKE MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 3,360. | Crash: No Fire: No | 3,360 |