Complaint volume
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Chevrolet Silverado Complaints
1024 consumer-submitted complaints on record for the 2019 Chevrolet Silverado, grouped by component category.
1024 Total complaints
27 Crash reports
7 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 27 crash reports, 7 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 432 complaints, with an average reported failure mileage of 35,396 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Chevrolet Silverado complaints?
27 Crash
7 Fire
12 Injury
0 Fatality
77 Towed
13 Medical attention
What are the most common 2019 Chevrolet Silverado complaint categories?
ENGINE 193
POWER TRAIN 183
SERVICE BRAKES 66
UNKNOWN OR OTHER 57
ELECTRICAL SYSTEM 50
POWER TRAIN,ENGINE 47
ENGINE AND ENGINE COOLING 35
STEERING 23
ELECTRICAL SYSTEM,SERVICE BRAKES 14
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES 12
1,024 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2019 | STEERING,SERVICE BRAKES,ENGINE | ON 12/26/2019 AT 05:40 AM, I GOT IN MY TRUCK (2019 SILVERADO LT ALLSTAR) AND STARTED THE ENGINE. I IMMEDIATELY RECEIVED MULTIPLE WARNING MESSAGES ON MY DASH PANEL. THEY WERE "SERVICE ESC", "BRAKE SYSTEM FAILURE" "STEERING ASSIST REDUCED" AND TO DRIVE NO FASTER THAN 62 MPH. PRIOR TO PARKING THE NIGHT BEFORE ON 12/25/2019 I HAD NEVER HAD ANY PROBLEMS WHATSOEVER. ON 12/26/2019 I WAS HEADING TO WORK BUT FOUND QUICKLY THAT THE BRAKE PEDEL WENT ALL THE WAY TO THE FLOOR WITH VERY LIMITED OR BASICALLY NO BRAKING. THE STEERING BECAME VERY DIFFICULT WITH NO APPARENT POWER ASSIST. | Crash: No Fire: No | 3,000 |
| Dec 2019 | POWER TRAIN,ENGINE | MERGING INTO 70 TO 80 MPH TRAFFIC ON INTERSTATE I95 MY TRUCK STALLED ABRUPTLY TO 45 MPH AND AT 3000 RPM WOULD NOT SHIFT OUT OF THE LOWER GEAR IT WENT IT. I HAD TO MERGE QUICKLY TO THE EMERGENCY LANE WITH ON COMING TRAFFIC DOING ALL THEY COULD TO GET AROUND AROUND ME. HAD TO HAVE THE VEHICLE TOWED. | Crash: No Fire: No | 124 |
| Dec 2019 | POWER TRAIN,ENGINE | 2019 SILVERADO HIGH COUNTRY.124 MILES THE ENGINE LIGHT CAME ON. TRANSMISSION WOULD NOT SHIFT OUT OF A LOWER GEAR. I WAS DRIVING 45 MPH AND HAD TO PULL OVER AND HAVE THE VEHICLE TOWED. THE VEHICLE IS CURRENTLY SITTING AT DAN VADEN POOLER GEORGIA. | Crash: No Fire: No | 124 |
| Dec 2019 | VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | I TOOK IT TUESDAY 12/17/19 IN FOR AN OIL CHANGE AT 4K MILES TO GET UNDER 7K SERVICE. FOR MY 2019 HIGH COUNTRY. AS I WAS NOTIFIED I WAS DUE FOR AN OIL CHANGE. I LOOKED ON ONSTAR. SAW THERE WAS A RECALL AND FIGURED THEY COULD TWO THINGS AT ONCE. COME TO FIND OUT THERE WERE THREE RECALLS. WHICH I GET IT, THINGS HAPPEN. I GET IT HOME TUESDAY NIGHT NO ISSUES. THURSDAY 12/19/19 AROUND 6 PM, AS I WAS BACKING OUT OF MY DRIVEWAY AND IT WOULDN'T STOP. I HAD TO STAND ON THE BRAKES. I AM 6'2' AND 300 LBS. I WAS ABLE TO GET THE VEHICLE IN DRIVE AND AGAIN, THE VEHICLE WAS NOT EASILY STOPPING. I HAD NUMEROUS DASHBOARD DISPLAYS. I TOOK PICTURES OF THE DISPLAYED ITEMS. I CALLED RICK HENDRICK CHEVROLET AT 6:53 PM ON 12/19/19 AND SINCE I LIVE CLOSE DROPPED IT OFF AT THE DEALER, AS I WAS HEADED OUT OF TOWN SUNDAY AND WANTED THIS FIXED. SO.... HERE COMES THE ISSUE BESIDES IT NOT STOPPING THAT I AM EVEN MORE FIRED UP ABOUT! THE SERVICE GUY, CALLED ME FRIDAY MORNING TO SAY THEY CAN'T FIND ANYTHING WRONG. NOW, WITH THE DISPLAY SAYING SERVICE ESC, TRAILER BRAKE SYSTEM, AND BRAKE SYSTEM FAILURE NOT TO GO ABOVE 62 MPH, I AM PRETTY SURE IT TRIGGERED AN CODE AND WOULD BE IN CODE HISTORY. I TOLD HIM I HAD PICTURES OF THE DASH DISPLAY AND THAT THEY NEEDED TO CHECK THE CODE HISTORY. HE TOLD ME AT ONE POINT IT WAS THE VACUUM, BUT THEN TOLD ME THAT THE VACUUM WAS AN ISSUE WITH LAST YEARS MODEL. AND THAT HE WAS HAVING HIS MASTER TECHNICIAN LOOK AT IT. AROUND 4 PM ON FRIDAY, WITH A FAMILY TRIP COMING UP SUNDAY 12/22/19 AND NOT HEARING ANYTHING I CALLED A FEW TIMES TO FIND OUT IF I NEEDED TO RENT A CAR OR THEY COULD GET ME A LOANER. I GOT A CALL AROUND 5:13 PM ON 12/19/19 TELLING ME IT'S READY AND THEY REINSTALLED THE SOFTWARE AND THE MASTER TECHNICIAN DROVE IT. SAID HE IS COMFORTABLE. I WAS SCARED THEN AND SCARED NOW TO PUT THEM BACK IN THAT VEHICLE. | Crash: No Fire: No | 4,000 |
| Dec 2019 | WHEELS | TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING ON THE HIGHWAY, THE REAR OF THE VEHICLE FISHTAILED AND SWUNG BACK AND FORTH. AL SERRA CHEVROLET (6167 S SAGINAW ST, GRAND BLANC, MI 48439, (810) 202-001) STATED THAT THE TIRES CAUSED THE FAILURE. THE DEALER REFUSED TO REPLACE THE TIRES, BUT ADMITTED THAT THE FAILURE ALSO OCCURRED TO OTHER VEHICLES. THE MANUFACTURER STATED THAT THERE WERE NO DEFECTS IN THE TIRES AND WOULD NOT REPLACE THE TIRES. THE FAILURE MILEAGE WAS 20. | Crash: No Fire: No | 20 |
| Dec 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | STARTED VEHICLE UP FROM A PARKING LOT, PROCEEDED TO INTERSECTION. WENT TO HIT MY BRAKES FOR THE RED LIGHT. AND WARNING LIGHTS STARTED FLASHING. I HAD ABOUT 10% OF BRAKES AT THIS POINT. COULD NOT STOP FOR RED LIGHT, BUT WAS ABLE TO STEER TO THE RIGHT, PARALLEL WITH THE ONCOMING TRAFFIC TO AVOID A SERIOUS COLLISION. THE TRUCK IS SETTING AT THE DEALERSHIP NOW. AND I'M BEING TOLD THAT PARTS ARE BACK ORDERED. | Crash: No Fire: No | 1,700 |
| Dec 2019 | SERVICE BRAKES | WHILE BACKING OUT OF A PARKING SPACE MY BRAKES FELT SOFT AND SEEMED UNRESPONSIVE. PUT TRUCK IN DRIVE AND STARTED MOVING FORWARD AND WHEN I TRIED TO STOP THE BRAKE PEDAL WENT TO THE FLOOR WITH ABOUT 5-10% BRAKING POWER. TRUCK BARELY STOPPED BEFORE ENTERING MOVING CROSS TRAFFIC. TRUCK WENT INTO LIMP MODE DISPLAYING BRAKE SYSTEM FAILURE SPEED LIMITED TO 62 MPH. LIMPED TRUCK TO DEALERSHIP APPROXIMATELY 2 MILES. EVERY TIME I HAD TO STOP I HAD TO PUMP THE BRAKES TWICE AND ON THE SECOND TIME THE BRAKE PEDAL WAS DEPRESSED I WOULD GAIN APPROXIMATELY 50% BRAKING POWER. TRUCK HAS ALREADY HAD ALL RECALLS PERFORMED AND SPECIFICALLY, THE RECALLS RELATED TO "FIXING" THIS EXACT ISSUE. DEALER PUT THE TRUCK ON THE COMPUTER AND EXPLAINED ONLY A CHECK ENGINE LIGHT HAD BEEN ACTIVATED DUE TO THE BRAKE SYSTEM BUT COULDN'T SAY WHAT HAPPENED. DEALER ATTEMPTED TO HAVE ME DRIVE THE TRUCK HOME, 40 MILES ON THE FREEWAY, AND BRING BACK IN 3 DAYS FOR AN APPOINTMENT. FEELING THIS WAS AN UNSAFE OPTION I REQUESTED THEY KEEP THE TRUCK UNTIL IT COULD BE THOROUGHLY INVESTIGATED AND TO PUT ME IN A LOANER OR PROVIDE TRANSPORTATION WHICH THEY DID. | Crash: No Fire: No | 1,500 |
| Dec 2019 | STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | WEIRD BRAKE AND STEERING FEEL WHILE DRIVING. SPEED DID NOT EXCEED 35 MPH IN NEIGHBORHOOD DRIVING. DIC READ: BRAKE SYSTEM FAILURE MAX SPEED 62 MPH SERVICE ESC TRAILER BRAKE SYSTEM FAILURE. BRAKE PEDAL WAS HARD TO PUSH AND UNRESPONSIVE AT TIMES. FELT LIKE WE WERE DRAGGING THE BACK END AT TIMES. STEERING WAS INCONSISTENT. PARKING BRAKE WAS OFF. STOPPED AND STARTED 3 TIMES, RESET THE VEHICLE A FEW TIMES. PRIOR TO A BIG DOWNHILL, THE LAST RESTART CLEARED THE ISSUE AND THE BRAKE PEDAL WENT TO THE FLOOR. DROVE HOME AND PARKED. TO BE HONEST, FELT UNSAFE TO DRIVE ESPECIALLY WITH MY SON AND WIFE IN THE CAR. LUCKILY WE ONLY HAD A SHORT 3 MILES HOME. CHECK ENGINE LIGHT ON ONSTAR REPORT RECEIVED IN EMAIL | Crash: No Fire: No | 2,175 |
| Dec 2019 | POWER TRAIN,UNKNOWN OR OTHER | REPEATED ATTEMPTS BY JONES CHEVY, SUMTER SC, THEY HAVE NOT IDENTIFIED THE VIBRATION PROBLEMS WITH MY NEW VEHICLE. 22+ DAYS IN REPAIR, MULTIPLE VISITS, AND GM CLASSIFIES HARSH VIBRATION AS "NORMAL CHARACTERISTIC" AND CLOSED THE CASE, SAYING ITS FINAL. I HAVE CONTACTED GM CEO WITH CERTIFIED LETTER, DISCUSSED WITH EXEC. CUSTOMER SUPPORT TEAM, AND POSTED ON SOCIAL MEDIA TO FIND ANY SOLUTION. GM CUSTOMER SERVICE IS THE WORSE I HAVE EVER EXPERIENCED. SO FAR DEALER HAS CONDUCTED TRANSMISSION DRAIN AND FLUSH PER A TSB, CHANGED TORQUE CONVERTER, EVALUATED VIBRATION WITH PICO SCOPE, AND PROBLEM STILL EXISTS AND PERSIST. NOW TODAY IT'S BACK AT DEALER FOR A PROP SHAFT SWAP, FROM A NEW TRUCK. MY VEHICLE NOW HAS 6K MILES, AND PROBLEM STARTED AT 5K AFTER THE DRAIN AND FLUSH. GM SAYS THE VIBRATION IS NORMAL BECAUSE OF THE DFM, DYNAMIC FUEL MGMT. SYSTEM. I SAY BS. THEY ARE WRONG, AND NO VEHICLE SHOULD VIBRATE AT LOW OR HIGH SPEED TO THE POINT YOU FEEL IT THROUGH THE SEAT, STEERING COLUMN, STEERING WHEEL AND HARMONIC DISTORTION IN THE CAB. GM KNOWS WHAT THE PROBLEM IS, THEY JUST DON'T WANT TO ADMIT. NEXT STEP, ARBRITRATION? ANY FEEDBACK IS MUCH APPRECIATED TO SOLVE THIS VIBRATION ISSUE. GM - DO THE RIGHT THING AND ISSUE A RECALL BEFORE SOMEONE GETS HURT. REMEMBER THE IGNITION PROBLEM? THIS PROBLEM ISN'T GOING AWAY. | Crash: No Fire: No | 5,000 |
| Dec 2019 | SERVICE BRAKES | WHILE REVERSING ON OUR DRIVEWAY THE TRUCK LOST ABOUT 90% OF ITS ABILITY TO BRAKE. THE PEDALS WERE PRESSED HARD AND ALL THE WAY DOWN UNTIL IT SLOWLY CAME TO A STOP. WE TURNED OFF THE TRUCK AND STARTED IT AGAIN AND THE PROBLEM CONTINUED. TOOK IT IMMEDIATELY TO THE DEALERSHIP, THEY WERE VERY DISMISSIVE SAYING NOTHING WAS WRONG WITH THE TRUCK. AT THE DEALERSHIP WE DROVE IT AGAIN AND THE BRAKES WERE WORKING NORMALLY. LEFT THE TRUCK AT THE DEALERSHIP EVEN THOUGH THEY DIDN'T WANT TO CHECK IT. THE TRUCK ALSO HAD TWO RECALLS THAT NEEDED TO BE ADDRESSED. ACCORDING TO THE DOCUMENTATION THEY CHECKED THE BRAKES AND FOUND NOTHING WRONG. MY MAJOR CONCERN IS WHAT IF THIS HAPPENS AGAIN ON A BUSY HIGHWAY OR STREET? MY FAMILIES SAFETY IS NOTHING TO BE DISMISSIVE ABOUT. | Crash: No Fire: No | 3,500 |
| Dec 2019 | ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | HAD A SHORT 5 MILE DRIVE TO A RESTAURANT. THE TRUCK SAT FOR A FEW HOURS. AUTO STARTED THE TRUCK TO WARM. AFTER 5-7 MINUTES I PRESSED THE BRAKE AND TURNED ON THE TRUCK. IT INSTANTLY THREW 3 CODES. BRAKE SYSTEM FAILURE. SERVICE TRAILER BRAKE SYSTEM. SERVICE ESC. TURNED THE TRUCK OFF THEN BACK ON. NO CHANGE SAME CODES. PROCEEDED TO GET THE TRUCK BACK HOME WHEN I NOTICED I HAD ALMOST NO BRAKES. NEXT MORNING AFTER STARTING THE TRUCK I DIDN'T HAVE ANY CODE MESSAGES BUT DID HAVE SERVICE ENGINE LIGHT. TRUCK DROVE AND STOPPED AS IT NORMALLY DID. | Crash: No Fire: No | 5,200 |
| Dec 2019 | SERVICE BRAKES | LOST ALL BRAKES, BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR TO STOP THE VEHICLE AT 5MPH | Crash: No Fire: No | 6,000 |
| Dec 2019 | EXTERIOR LIGHTING | INFOTAINMENT SCREEN AT NIGHT WHEN IN REVERSE BACKING UP THE REAR CAMERA DISPLAY IS SO BRIGHT IT BLINDS VISIBILITY OF THE SURROUNDING AREA. IVE PULLED IN FRONT OF CARS TWICE CAUSE I CANT SEE LIGHTS COMING DOWN THE ROAD, ALL I CAN SEE IS A REFLECTION OF LIGHT INSIDE MY TRUCKS WINDOWS FROM THE BRIGHTNESS OF THE REAR CAM. ITS ALMOST TO WEAR IM ABOUT TO MAKE A CARDBOARD COVER TO COVER IT SO I CAN SEE. LOVE THE TRUCK BUT THIS MAKES ME WANT TO GET RID OF THE NEW 50,000$ DOLLAR TRUCK I JUST BOUGHT. | Crash: No Fire: No | 4,000 |
| Dec 2019 | SERVICE BRAKES | ALL FOUR WHEELS LOCK UP, SEEMS TO HAPPEN AFTER IDLING FOR A FEW MINUTES, HAD TOWED TO DEALER SHIP ON 12/18/19, PICKED UP ON 12/19/20 ADVISED BREAKING SYSTEM ONLY NEEDED REPROGRAMMED. DROVE FOR ABOUT 40 MILES IT WAS FINE, STOP FOR A FEW MINUTES TRUCK RUNNING IN PARK, THEN DROVE ABOUT 1-1/2 MILE, AS I ENTERED A MAJOR INTERSECTION ALL FOUR WHEELS LOCKED UP, NEARLY CAUSE A MAJOR ACCIDENT , THE TRUCK WHEELS LOCKED UP 3 ADDITIONAL TIMES WHILE TRY TO OFF THE MAIN ROAD.....AGAIN HAD TOWED TO DEALERSHIP, WAITING FOR UPDATE. THIS IS AN EXTREMELY DANGEROUS LIFE THREATENING PROBLEM | Crash: No Fire: No | 44,478 |
| Dec 2019 | POWER TRAIN | THE 8 SPEED TRANSMISSION SOMETIMES GETS HUNG IN BETWEEN GEARS OR SHIFTS VERY HARD AFTER IT INTERMITTENTLY COMES OUT OF GEAR. THIS WEEK, I WENT TO CROSS A ROAD ON DRY ROAD CONDITIONS AND THE VEHICLE CAME OUT OF GEAR, THE ENGINE REVVED AND I WAS WITHOUT A GEAR FOR 2-3 SECONDS, CAUSING THE ONCOMING TRAFFIC TO BE UNCOMFORTABLY CLOSE BY THE TIME I REGAINED POWER AND WAS ABLE TO CROSS THE ROAD. THERE HAVE BEEN OTHER TIMES THAT I HAVE BEEN AT A STOP SIGN AND I GO TO TAKE OFF AND THE ENGINE REVS UP AS I HIT THE GAS BUT IT IS NOT IN GEAR AND THEN ABRUPTLY SNAPS INTO GEAR, CAUSING THE TIRES TO ACTUALLY SQUEAL. SO THIS ISSUE HAS HAPPENED WHEN THE TRUCK IS STILL MOVING AND ALSO WHEN IT WAS AT A STOP SIGN AND NOT IN MOTION, | Crash: No Fire: No | 9,000 |
| Dec 2019 | UNKNOWN OR OTHER | HAVE TAKEN VEH,IN TWICE FOR RECALL FIXES,GETTING NOTICES ON PH ,SAYING VEH HAS NOT BEEN FIXED | Crash: No Fire: No | Unknown |
| Dec 2019 | STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) | TRUCK IS 8 MONTHS OLD, LESS THAN 10K MILES ON IT. STEERING LOCKED UP BACKING OUT OF MY DRIVEWAY. ESC WARNINGS, AND VARIOUS OTHER ELECTRICAL WARNINGS. DEALER STATED IT NEEDS STEERING COLUMN OR GEAR AS THEY SAW THE CODES AND DO NOT WANT ME TO DRIVE THE VEHICLE. VEHICLE HAS BEEN AT DEALER SINCE NOVEMBER 1ST (45 DAYS AND COUNTING) GM HAS STATED PART SHOULD SHIP THE WEEK OF DECEMBER 30TH... EVEN IF IT GOES WELL THIS WILL BE 60 DAYS IN A ROW WITHOUT MY TRUCK! DEFINITELY SHOULD BE COMPENSATED FOR THIS. ROADSIDE ASSISTANCE WAS 2 HOURS LATE, DEALERSHIP GAVE AWAY LOANER, THEN WHEN I GOT A LOANER DEALERSHIP ASKED ME TO BRING IT BACK WITHIN A WEEK BECAUSE THEY SOLD THE LOANER... NOW DRIVING A SMALL SUV INSTEAD OF MY BIG TRUCK. HMMMM. | Crash: No Fire: No | 9,500 |
| Dec 2019 | SERVICE BRAKES,ENGINE | UPON STARTING THE TRUCK AND PUTTING IT IN DRIVE, THE PARKING BRAKE MAINTENANCE LIGHT, CHECK ENGINE LIGHT AND ABS LIGHT CAME ON. IT PROVIDED MULTIPLE WARNINGS THAT IT NEEDED SERVICE AND PUT THE ENGINE IN 'LOW POWER MODE'. | Crash: No Fire: No | 220 |
| Dec 2019 | SERVICE BRAKES,ENGINE | AT ABOUT 45 MPH ON A CITY STREET, I TRIED TO APPLY THE BRAKES BUT THE PEDAL FELL COMPLETELY TO THE FLOOR AND ABOUT 98% OF THE BRAKING ABILITY WAS GONE. I WAS ABLE TO RIDE THE TRUCK UP ONTO THE SHOULDER TO SLOW DOWN AND STOP. AFTER RESTARTING THE VEHICLE, IT SEEMED THAT THE BRAKES WERE WORKING AGAIN SO I TRIED TO MAKE IT TO THE DEALERSHIP (ABOUT 1.5 MILES AWAY). ACCELERATING BACK UP TO SPEED WAS VERY JUMPY - ALMOST AS IF THE ENGINE WAS BEING STARVED. AFTER GETTING UP TO ABOUT 35 MPH, THE BRAKES ENGAGED INTERMITTENTLY WITHOUT ME TOUCHING THE BRAKE PEDAL. I PULLED BACK OVER AND HAD THE VEHICLE TOWED TO THE REST OF THE WAY TO THE DEALERSHIP. WHILE STOPPED AND ENGINE IDLING, I OBSERVED A VERY NOTICEABLE KNOCK COMING FROM THE ENGINE. THE DEALERSHIP DIAGNOSED THE PROBLEM AND IS REPLACING THE MASTER BRAKE CYLINDER AND LIFTERS IN THE ENGINE. THIS FAILURE WAS EXTREMELY DANGEROUS AND I WAS LUCKY THAT IT DID NOT CAUSE AN ACCIDENT. | Crash: No Fire: No | 13,000 |
| Dec 2019 | UNKNOWN OR OTHER | REAR VIEW CAMERA CUTS OUT INTERMITTENTLY WHEN BRAKES ARE APPLIED WHILE BACKING UP. REAR VIEW CAMERA IS VERY FUZZY AT NIGHT AND IS DIFFICULT TO SEE. THIS IS A SAFETY CONCERN DUE TO VISIBILITY. | Crash: No Fire: No | Unknown |
| Dec 2019 | POWER TRAIN,UNKNOWN OR OTHER | ONGOING COMMUNICATION BETWEEN LOCAL DEALER AND CHEVY/GM EXECUTIVE SUPPORT TEAM TO FIX SHUDDER/VIBRATION IS NOT RESOLVED. CHEVY STATES "NORMAL CHARACTERISTIC" FOR THIS MODEL VEHICLE, 2019 SILVERADO 5.3, 8 SPEED. I VEHEMENTLY DISAGREE. GM APPROVED TORQUE CONVERTS SWAP AND THEN PROBLEM GOT MUCH WORSE. THEY NOW SAY, RESOLUTION IS FINAL, THIS IN NORMAL! PLEADED WITH DEALERSHIP GENERAL MGR, TO CONTACT DISTRICT SUPERVISORS TO RE-EVALUATE. NOW THEY ARE GOING TO RUN PICO TEST AND COMPARATIVE ANALYSIS AGAINST 2 NEW TRUCK ON THEIR LOT. MY TRUCK ONLY HAS 6K MILES AND SHOULD SHAKE AND VIBRATE, BUT IT DOES AND GETTING WORSE. HARMONIC DISTORTION WITHIN CAB GETTING WORSE. SEEMS THE MORE MILES I PUT ON IT, THE WORSE IT GETS. AFTER DRAIN AND FLUSH OF TRANSMISSION, PER TSB, NOW ALSO HAD DELAYED SHIFTING, AND HAVING TO BRAKE HARD WHEN DOWNSHIFTING BECAUSE IT WANTS TO LURCH FORWARD. FRUSTRATING AT BEST, BUT SAFETY AND RISK OF INJURY ARE MY IMMEDIATE CONCERN. NEED HELP! | Crash: No Fire: No | Unknown |
| Dec 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP IN TRAFFIC, THE ACCELERATOR PEDAL WAS LIGHTLY DEPRESSED; HOWEVER, THE VEHICLE HARD SHIFTED BETWEEN FIRST AND SECOND GEAR AND THE VEHICLE WENT SIDEWAYS. THE CONTACT AVOIDED A CRASH AND WAS CONCERNED ABOUT THE FAILURE. THE VEHICLE WAS TAKEN TO JIM BUTLER CHEVROLET (59 GRAVOIS BLUFFS BLVD, FENTON, MO 63026, (636) 349-3222) ON FOUR SEPARATE OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE TRANSMISSION WAS RE-CALIBRATED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | 10 |
| Dec 2019 | ELECTRICAL SYSTEM,SERVICE BRAKES | WHEN I BACK UP THE BACK UP CAMERA FLASHES OUT, IS BLURRY, AND IT SEEMS AS IF WHEN I TAP THE BRAKES IT MAKES THE SCREEN FLASH OUT CAUSING A SERIOUS HAZARD. I'VE CONTACTED GM THEY ARE AT THIS POINT I ASSUME IGNORING ME AND REFUSE TO HELP WITH THIS ISSUE ON MY BRAND NEW TRUCK. NOW TODAY MY BREAK MONITOR SYSTEM FLASHES UP RED SAYING SERVICE SYSTEM NOT MY BREAKS OR PADS BUT SOMETHING WITH THE BREAK SYSTEM IS APPARENTLY WRONG NOW. | Crash: No Fire: No | 16,000 |
| Dec 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) | BRAND NEW TRUCK AN THE BACK UP CAMERA FLASHES FLICKERS, IS TERRIBLE TO SEE, BACKING UP.GM SAYS ITS NORMAL. NOT NORMAL ESPECIALLY WHEN THE CATALOG SAYS CAMERA IS HD 7", NEVER SEEN A BACK UP CAMERA BE ABLE TO FLASH AND FLICKER WHEN THE LIGHTS ARE ACTUATED BRAKES ARE ON. MEANS THERE IS A DRAW IN THE SYSTEM. THERE IS TINTERFERENCE WITH IT AND THE ELECTRICAL SYSTEM. I ALSO HAVE THE TRACTION CONTROL RELAY CLICKING EVERYTIME THE TRACTION CONTROL COMES ON. HAVE HAD THREE VEHICLES AND NEVER HEARD THAT TO BE NORMAL. HEAD LIGHTS ARE SO DIM THE CARS BEHIND ME BRIGHTEN THE ROAD . THESE LIGHTS DONT EVEN LIGHT THE REFELCTORS ON THE ROAD. BUT APPARENTLY NORMAL YOU CAN PUT LED IN , BUT HAVE TO PAY FOR IT. JUST KEEP DRIVING AND CANT SEE WHERE YOUR GOING UNTIL YOU GET HURT. ALSO ADD LED AND VOID YOUR WARRANTY. | Crash: No Fire: No | 11,000 |
| Dec 2019 | POWER TRAIN | WAS DRIVING BACK HOME GOING AROUND 65MPH WHEN ALL OF THE SUDDEN IT DOWN SHIFTED AND EVENTUALLY LOSE POWER. I PULLED OVER RESTARTED TRUCK AND CHECK ENGINE LIGHT TURNED ON AND WOULD NOT SHIFT OUT OF FIRST GEAR. I COULD NOT TAKE IT TO THE DEALERSHIP THAT DAY AS IT WAS SUNDAY AND WOULD HAVE TO WAIT TILL MONDAY. MONDAY 10/14/19 CAME AND I TOOK IT TO THE DEALERSHIP. DEALERSHIP HAS STILL NOT FIXED THE PROBLEM, THEY HAVE ALREADY REPLACED THE PC MODULE, AND VALVE BODY. NOW THEY ARE THEY SAYING THEY ARE GOING TO REPLACE THE WIRING HARNESS ON IT. I DO HAVE A GM CASE #9-564919828, HOWEVER THEY ARE NO HELP AND BASICALLY TELL ME THE SAME THING AS THE DEALERSHIP DOES. TRUCK HAS BEEN AT THE DEALERSHIP SINCE 10/14/19 AND HAVE STILL NOT FIXED IT, TODAYS DAY 12/05/19. | Crash: No Fire: No | 3,307 |