Complaint volume
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
1024 consumer-submitted complaints on record for the 2019 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 27 crash reports, 7 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 432 complaints, with an average reported failure mileage of 35,396 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
1,024 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2020 | SERVICE BRAKES | ON THE DASHBOARD GOT ABS, BRAKE, ENGINE, TC LIGHTS AND BRAKES STOPPED WORKING, VERY VERY POOR QUALITY, HIGHER SPEED 62MPH. WHEN I CHECKED WITH OBD READER, GOT 3 CODES AND 2 OF THOSE CODES ARE TIED TOGETHER WITH BRAKES SYSTEM. WHEN THIS HAPPENED I WAS DRIVING TO WORK | Crash: No Fire: No | 1,338 |
| Jan 2020 | POWER TRAIN,ENGINE | WHEN I WAS DRIVING THIS VEHICLE FIRST PROBLEM I START GETTING WAS THE 4WD SERVICE LIGHT AND WON'T BE ABLE TO SWITCH TO 4WD, AND WAS. CLOSE TO GET IN THE WRECK COUPLE TIME DURING THE WINTER STORM. SECOND PROBLEM WAS WHEN I WAS DRIVING AROUND 70MPH ON HWY TRUCK GOT REDUCED ENGINE POWER AND SLOWED DOWN MY SPEED A LOT, LUCKILY I DIDN'T HAVE VEHICLE TO CLOSE TO ME. ANOTHER PROBLEM I HAD WAS TRANSMISSION ISSUES, I WAS DRIVING 25MPH AND MY VEHICLE GOT BLOCKED INSTANT AND WON'T MOVE FORWARD. IMAGINE IF THIS HAPPENED ON HWY DRIVING 70MPH AND VEHICLE TO STOP/BLOCK THE WHEELS AND SOMEONE TO BE BEHIND COULD BE A BIG WRECK. AND AFTER THAT ISSUES TRUCK WON'T GO FORWARD ANYMORE, JUST ON REVERSE | Crash: No Fire: No | 49,880 |
| Jan 2020 | SERVICE BRAKES | BRAKE SYSTEM FAILURE VEHICLE SPEED LIMITED TO 100 KPH ECS FAILED . BRAKE RECALL AND SEAT BELT RECALL PERFORMED DEC 28 2019 ERROR TRAILER BRAKE REQUIRES SERVICE NEVER TOWED WITH THIS VEHICLE RESOLVE PENDING VEHICLE AS AT A LOCAL DEALER . 4160 KILOMETER ON VEHICLE | Crash: No Fire: No | 2,580 |
| Jan 2020 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | WHILE TRAVELING BACKWARDS IN REVERSE, THE BACKUP CAMERA FLICKERS, BECOMES FUZZY, OR HAS A WHITE LINE THROUGH THE 7" TOUCHSCREEN ANYTIME THE BRAKES ARE APPLIED. | Crash: No Fire: No | 30 |
| Jan 2020 | ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | VEHICLE BRAKES WERE MUSHY AND THE CHECK ENGINE SYMBOL DISPLAYED ON THE DASH AS WAS THE SYMBOL FOR STEERING ( WAVY LINES UNDER A CAR PICTURE), ALSO THESE THREE CODES WERE SCROLLING ON THE DASH: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC. THESE ISSUES REPEATED ON THREE SEPARATE OCCASIONS. EACH TIME I TOOK IT TO A CHEVROLET AUTHORIZED DEALERSHIP REPAIR SHOP WHERE I WAS TOLD THE ISSUE WAS RESOLVED. TWO DIFFERENT SHOPS WERE USED FOR THREE " REPAIRS". THE ISSUES CAME UP AFTER I STARTED THE VEHICLE BY PUTTING MY FOOT ON THE BRAKE AND PRESSING THE START BUTTON. THE CODES BEGAN SCROLLING EACH TIME, AND THE BRAKES WERE NOT FIRM/ NOT NORMAL. | Crash: No Fire: No | 4,000 |
| Jan 2020 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE | I WAS DRIVING DOWN I10 IN BAYTOWN, TX THE TRUCK BEGAN TO SHAKE AND I WAS UNABLE TO ACCELERATE. I WAS IN THE MIDDLE OF THE HIGHWAY HEN THE TRUCK JUST DECELERATE AND I WAS GOING 25 MI/HR IN A 65 MI/HR ZONE. | Crash: No Fire: No | 15 |
| Jan 2020 | STEERING,ELECTRONIC STABILITY CONTROL (ESC) | TRUCK LOST POWER STEERING AND ESC AFTER 15K MILES. PROBLEM SEEMS INTERMITTENT. VEHICLE WAS PARKED AT THE TIME. | Crash: No Fire: No | 15,727 |
| Jan 2020 | UNKNOWN OR OTHER | BACK UP CAMERA SYSTEM IS TOO BRIGHT ALMOST BLINDING AT NIGHT AND IS POOR QUALITY. THE BRIGHT SCREEN MAKE IS DIFFICULT TO SEE BEHIND. | Crash: No Fire: No | 15 |
| Jan 2020 | ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | REDUCED ABILITY TO BRAKE MY TRUCK ALMOST CAUSED ACCIDENT.. WARNING LIGHT POPPED UP ABS, BRAKE,TRACTION CONTROL WITH WARNINGS GOING ACROSS DASH LIKE BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKES. CODES C0021 P0606,& P25A2. HAD UPDATE FOR THIS PROBLEM A COUPLE WEEKS AGO AND IT WAS SUPPOSE TO FIX THIS THE DEALERSHIP SAID OVER THE PHONE WHEN CALLED TODAY. NEVER HAD THIS PROBLEM BEFORE .I AM PRETTY SURE THAT UPDATE JUST UPDATES THE MESSAGING LETTING THE DRIVER KNOW HE OR SHE IS ABOUT TO DIE. TAKING IT INTO DEALER LATER TODAY. ZF TRW INTEGRATED BRAKE CONTROL (IBC) HAD EARLY MANUFACTURING ISSUE LEAVING METAL SHAVING IN THE UNITS. THESE SHAVING WOULD SCORE THE WALLS AND DAMAGE UNITS,NO ONES INVESTIGATING THIS ISSUE BECAUSE IT WOULD COST GM TOO MUCH TO REPLACE ALL IBCS IN EVERY TRUCK DURING EARLY STAGES OF THE T1 LAUNCH. TRW KNOWS OF THIS ISSUE AND HAS PILES OF THESE SITTING ON ENGINEERS DESKS. THERE NEEDS TO BE A RECALL ON ALL EARLY PRODUCTION T1 TRUCK TO REPLACE THESE IBCS. GM HAS ONLY BEEN REPLACING THESE ON A CASE BY CASE BASES WHEN SOMEONE REPORTS THIS PROBLEM AND THEIR VIN NUMBER FALLS WITHIN TRW SUSPECTED PROBLEM DATES. BY THIS TIME ITS TOO LATE AND CAN CAUSE AN ACCIDENTS. | Crash: No Fire: No | 26,210 |
| Jan 2020 | STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | AFTER REMOTE START MYCHEV APP VEHICLE STATIONARY FOUR DASH MESSAGES SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE  LIGHTS ON DASH THAT WERE ILLUMINATED ABS CHECK ENGINE BRAKE TRACTION CONTROL TRIED TO DRIVE. BRAKES AND STEERING LIMITED COULD NOT DRIVE UNSAFE TURNED OFF IGNITION RESTARTED THREW FIVE CODES INCLUDING P0606 C0021 P25A2 CALLED ONSTAR, THEY SAID ALL SYSTEMS SHOWING FAILED TAKE TO DEALER CALLED GM- THEY SAID TO HAVE IT TOWED REMOTE START AGAIN- SAME MESSAGES DEALER APPT TOMORROW. | Crash: No Fire: No | 13,000 |
| Jan 2020 | POWER TRAIN | I WAS STOPPED ON A HILLSIDE WITH ENGINE RUNNING, SHIFT LEVER IN PARK, AND THE TRUCK STARTED TO ROLL BACKWARDS. THE TRUCK COMPUTER PUT ON THE EMERGENCY BRAKES. I TRIED THIS THREE DIFFERENT TIMES WITH THE SAME PROBLEM OF IT ROLLING BACKWARDS. | Crash: No Fire: No | 4,900 |
| Jan 2020 | ELECTRICAL SYSTEM | WHILE REVERSING THE REAR-VIEW CAMERA TURNS OFF INTERMITTENTLY. AN ERROR MESSAGE SHOWS ON THE DISPLAY. THE DISPLAY ALSO FLASHES WHILE APPLYING BRAKES IN REVERSE. DEALER STATES GM IS AWARE AND DOES NOT HAVE A FIX FOR THIS DANGEROUS ISSUE. VEHICLE HAS 3300 MILES. VIDEO AND PAPERWORK AVAILABLE. | Crash: No Fire: No | 3,300 |
| Jan 2020 | SERVICE BRAKES | 2019 CHEVROLET SILVERADO 1500. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES. *LD THE CONSUMER STATED THE BRAKED BECAME INEFFICIENT AT PARKING LOT SPEEDS CAUSING 2 CRASHES. *JS | Crash: Yes Fire: No | Unknown |
| Jan 2020 | ELECTRICAL SYSTEM | THE REAR BACKUP CAMERA IS FULL OF STATIC INTERFERENCE AT NIGHT CREATING SAFETY ISSUES WHEN TRYING TO BACK UP. IT'S VIRTUALLY UNUSABLE AND CREATES A SAFETY HAZARD ESPECIALLY WHILE TRAVELING WITH MY TWO CHILDREN. I'VE ALMOST CRASHED INTO DIFFERENT OBJECTS OR VEHICLES IN ATTEMPTS TO BACK UP THE TRUCK. I TOOK THE TRUCK IN TO HAVE THIS FIXED, TWO WEEKS AFTER BUYING THE VEHICLE. THEY WERE UNABLE TO FIX THIS ISSUE. I NEED SOME HELP ON A RESOLUTION. | Crash: No Fire: No | 5,000 |
| Jan 2020 | POWER TRAIN | VEHICLE SHIFTS HARSHLY MAKING CONTROL QUESTIONABLE AT TIMES. I WENT TO ACCELERATE AROUND A VEHICLE LOST ALL POWER UNTIL IT FOUND A GEAR. SOMEONE WILL GET HURT BECAUSE OF THIS TRUCK ESPECIALLY ON SLIPPERY WINTER ROADS. BEEN TO THE DEALERSHIP 3 TIMES NO FIX. PLEASE HELP | Crash: No Fire: No | Unknown |
| Jan 2020 | ENGINE | TL* THE CONTACT OWNED A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, AN ENGINE COMPARTMENT FIRE HAD OCCURRED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A FIRE AND POLICE REPORT WAS TAKEN AT THE SCENE. THE LOCAL DEALER NEW ROCHELLE CHEVROLET (291 MAIN ST. NEW ROCHELLE NY) AND THE MANUFACTURER WERE NOTIFIED OF THE INCIDENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 8,000. | Crash: No Fire: Yes Towed | 8,000 |
| Jan 2020 | SERVICE BRAKES | ON THE EVENING OIF 1/11/20, I WENT TO THE PARKING LOT AND STARTED MY TRUCK AND MULTIPLE WARNINGS CAME UP ON THE INFO CENTER FOR THE BRAKES - BRAKE SYSTEM FAILURE MAX SPEED 62MPH; SERVICE TRAILER BRAKE SYSTEM; SERVICE ESC. CHECK ENGINE LIGHT WAS ALSO ILLUMINATED. I TURNED THE TRUCK OFF, RESTARTED IT AND RECEIVED THE SAME MESSAGE. I WAS ABLE TO SLOWLY DRIVE THE TRUCK THE THREE MILES TO MY HOUSE WITH VERY LIMITED BRAKING CAPABILITY. WHEN MY HUSBAND WENT OUT TO CHECK THE TRUCK 15 MINUTES LATER, THE BRAKES HAD RETURNED BUT THE CHECK ENGINE LIGHT WAS STILL ILLUMINATED. I TOOK THE VEHICLE TO A LOCAL DEALER FIRST THING MONDAY MORNING AND WAS ADVISED TODAY THAT THEY DIAGNOSED A PREMATURE FAILURE OF THE MASTER CYLINDER. THIS AFTER THE SOFTWARE UPDATE IN THE PREVIOUS RECALL HAD BEEN COMPLETED APPROXIMATELY TWO WEEKS PRIOR. THE SERVICE ADVISER NOTED THIS HAS BEEN A COMMON ISSUE AFTER THE SOFTWARE UPDATE AND HAS BEEN HAPPENING ACROSS THE COUNTRY. I BELIEVE THIS NEEDS TO BE A NATIONWIDE RECALL IF THE CURRENT SOFTWARE UPDATE IS CAUSING THE MASTER CYLINDER TO FAIL AT THIS RATE. | Crash: No Fire: No | 5,150 |
| Jan 2020 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | STARTED THE TRUCK UP AND THE CHECK ENGINE LIGHT, ABS, BRAKE, TRACTION CONTROL LIGHTS WERE ALL ON WITH A MESSAGE IN THE CENTER BRAKE SYSTEM FAILURE. LIMPED VEHICLE TO THE DEALERSHIP TO HAVE WORKED ON. THE BRAKING SYSTEM IS WORKING AT ABOUT 10%. I AM NOT THE ONLY PERSON THAT THIS HAS HAPPENED TO GM NEED TO RECALL THESE TRUCKS AND GET THEM FIXED BEFORE SOMEONE DIES | Crash: No Fire: No | 32,450 |
| Jan 2020 | STEERING,SERVICE BRAKES | ABS, ESC, TRAILER BRAKING SYSTEM CONTINUES TO FAIL. I HAVE HAD IT IN THE SHOP THREE TIMES FOR THIS DEFECT. THE TRUCK HAS HAD 5 RECALLS, ONE FOR THE SEATBELT, FOUR FOR THE BRAKES. I DRIVE A LOT OF MILES IN ROUGH CONDITIONS AND DO NOT FEEL SAFE IN THIS VEHICLE. MY WARRANTY IS UP IN ABOUT 7000 AND I DON'T WANT TO BE STUCK WITH THIS UNSAFE VEHICLE. | Crash: No Fire: No | 29,417 |
| Jan 2020 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | I WAS BACKING UP AT A RATE OF 15 MPH WHEN A MESSAGE FLASHED ON MY DASHBOARD SAYING SOMETHING ALONG THE LINES OF UNSAFE TO DRIVE OVER 62 MPH, BRAKE FAILURE, ELECTRONIC CONTROL SYSTEM MALFUNCTION. I HIT MY BRAKES AND NOTHING. I KEPT DRIVING BACKWARDS. I COULDN'T STOP UNTIL THE TRUCK CAME TO A STOP ON IT'S OWN. I TURNED OFF THE TRUCK AND TURNED IT BACK ON WITH A MESSAGE SAYING 'SEE DEALER BRAKING SYSTEM MALFUNCTION.' I WAS AT A STORAGE UNIT, LEAVING MY UNIT. | Crash: No Fire: No | 2,200 |
| Jan 2020 | SERVICE BRAKES | TWICE WHEN PULLING A SMALL EMPTY TRAILER RECENTLY, I CAME TO A STOP SIGN AND HAD ALMOST NO BRAKING POWER. THE BRAKE PEDAL WAS HARD AS CONCRETE WITH ALMOST NO TRAVEL AND I HAD TO STAND ON IT TO STOP THE TRUCK WHICH ROLLED INTO THE INTERSECTION BOTH TIMES. BOTH ATTEMPTED STOPS WERE FROM A LOW SPEED AND I DIDN'T HAVE ANY ISSUES BEFORE OR AFTER AND NO WARNING LIGHTS. GOOD THING I LIVE IN A SMALL TOWN WITH VERY LITTLE TRAFFIC OR I COULD HAVE BEEN T-BONED. | Crash: No Fire: No | 2,900 |
| Jan 2020 | ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | STARTED TO DRIVE MY VEHICLE AND THE BRAKING SYSTEM WAS NEARLY GONE. BRAKE PEDAL WAS ALL THE WAY TO THE FLOOR AND THE TRUCK HAD TO SLOW TO A STOP. THANKFULLY I WAS IN A PARKING LOT AND NOT ON THE ROAD BECAUSE IT WOULD HAVE PUT MY WELL-BEING AT RISK ALIGN WITH OTHERS. GM SHOULD BE FORCED TO RECALL ALL OF THE VEHICLES WITH THIS PROBLEM!!! HOW CAN ANYONE BE ALLOWED TO SELL A VEHICLE THAT WILL NOT PROPERLY STOP WHEN THE BRAKES ARE APPLIED? | Crash: No Fire: No | 8,200 |
| Jan 2020 | ENGINE | OIL LINE COME OFF OIL COOLER FRONT OF ENGINE WHILE DRIVING DOWN THE ROAD CRAMPING ON HOSE NOT GOOD ENOUGH. | Crash: No Fire: No | 27,000 |
| Jan 2020 | STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | ON 1/10/20, I WAS DRIVING HOME ON A MAJOR FREEWAY. JUST BEFORE 5:00 PM I HIT TRAFFIC AND SLOWED DOWN TO ROUGHLY 5-10 MPH. AT THAT MOMENT MY DASHBOARD LIT UP AND A NOTIFICATION STATING, "BRAKE SYSTEM FAILURE" AND "SERVICE ESC" POPPED UP ON MY DASH. AT THAT POINT I WAS UNABLE TO STOP WHEN APPLYING MY BRAKES. LUCKILY I HAD A LARGE ENOUGH SPACE BETWEEN MY TRUCK AND THE CAR IN FRONT OF ME AS WELL AS THE TWO LANES BESIDE ME HAVING AN OPENING AND I WAS ABLE TO GET OVER AND COAST TO A COMPLETE STOP ON THE SHOULDER. EXTREMELY DANGEROUS ELECTRONIC MALFUNCTION. HAD I LOST MY BRAKES 10 SECOND SOONER I WOULD HAVE BEEN UNABLE TO STOP AND CAUSED A POTENTIALLY FATAL CAR ACCIDENT. | Crash: No Fire: No | 12,575 |
| Jan 2020 | POWER TRAIN | EVERY MORNING SINCE VEHICLE WAS NEW HAS 2600 ON IT NOW WHEN COLD I PULL OUT ONTO STREET WHEN VEHICLE SHIFTS FROM FIRST TO SECOND GEAR THE SHIFT SHIFT SLIPS AND FLARES LIKE IT S IN NEUTRAL AND VEHICLE WILL HESITATE SLOW DOWN WHILE IT'S WAITING TO GET INTO SECOND GEAR, THIS IS A SAFETY ISSUE BECAUSE THEIR IS NO FORWARD MOVEMENT DURING THIS AND POSSIBLY COULD CAUSE AN ACCIDENT BECAUSE VEHICLE WON'T MOVE QUICK ENOUGH, AFTER SHIFT 2-3 IS PERFECT AND 3-4 WILL DO SAME THING SLIP AND FLARE, I'VE BEEN TOLD THIS IS NORMAL BUT I AM A AUTOMOTIVE TECH AND HAVE BEEN FOR OVER THIRTY YEARS THERE IS DEFINITELY SOMETHING WRONG WITH TRANS BUT GM WON'T ADMIT PROBLEM THIS IS WIDE SPREAD AS THERE ARE THE SAME OTHER COMPLAINTS ON THIS WEBSITE. | Crash: No Fire: No | 200 |