Complaint volume
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
1024 consumer-submitted complaints on record for the 2019 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 27 crash reports, 7 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 432 complaints, with an average reported failure mileage of 35,396 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
1,024 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2021 | POWER TRAIN,ELECTRICAL SYSTEM | DRIVING TRUCK AND NOTICED A JERK WHEN ACCELERATING ON 1ST AND 2ND GEAR CAUSING THE VEHICLE TO HAVE A DELAYED ACCELERATION COULD CAUSE ACCIDENTS IN TRAFFIC. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRUCK JERKS VIOLENTLY AS IF THE TRANSMISSION CAN'T ENGAGE OR DROPPED AND HAS THE DELAYED ISSUE FOREMENTIONED THE MAIN SCREEN ON THE VEHICLE KEEPS CYCLING TURNS ON AND OFF REPEATEDLY CAUSING DISTRACTION AND MAKES THE VEHICLE COMPUTER SYSTEM UNUSABLE | Crash: No Fire: No | 3,000 |
| Feb 2021 | POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | 1.DRIVETRAIN ISSUE: AT THE 1ST. START OF THE DAY, WHEN SHIFTING INTO D (DRIVE GEAR) ; UPON ACCELERATING, THE TRUCKS TRANSMISSION DROPS OFF BETWEEN 1ST AND 2ND GEAR AS IF IT WERE PAUSING FOR 1-2 SECONDS, THEN TRUCK SURGES FORWARD ISSUE STARTED THE DAY I DROVE OFF THE LOT. THOUGHT IT WAS TRUCK JUST WORKING OUT A GLITCH, BUT HAS ALWAYS PERSISTED. 2. ELECTRICAL ISSUE: POWER MIRRORS; WHEN POWER MIRRORS ARE FOLDING INWARD MIRRORS DO NOT CLOSE AT THE SAME TIME, STARTED THE DAY I DROVE OFF THE LOT. AS TIME HAS PASSED IT NOW HAS BECOME AN EVEN LARGER ISSUE, THE POWER MOTOR IN MIRROR RUNS CONTINUALLY AFTER IT HAS BEEN OPEN OR CLOSED AS WELL AS MIRROR TILTING WHEN IN REVERSE. VERY DISTRACTING. 3. COLLISION CENSOR: ISSUE STARTED WITHIN LAST 90 DAYS; I CAN BE DRIVING DOWN THE ROAD/ HIGHWAY AT ANY TIME WITH NO OTHER OBSTACLES IN MY AREA, NOTHING AROUND MY TRUCK ON ANY OF THE FOUR SIDES,TRUCK WILL SOUND WARNING ALARM AS WELL AS THE DISPLAY IN THE DASH. I MAKE SURE ALL CENSORS ARE ALL CLEAN OF ANY DIRT-ICE-SNOW, VERY TROUBLING WHEN DRIVING AS IT MAKES ONE THINK THERE IS ON COMING OBSTACLES. | Crash: No Fire: No | 300 |
| Feb 2021 | ELECTRICAL SYSTEM | BACK UP CAMERA BECOMES "FUZZY" WHEN PUT IN REVERSE IN THE DARK. THIS HAPPENS EVERY TIME IN THE DARK WHEN THERE NO LIGHTS OUTSIDE/ENVIRONMENT. THIS IS REALLY DANGEROUS BECAUSE WHAT IF SOMEONE WALKS IN THE BACK OF THE TRUCK, AND I CAN'T SEE THEM BECAUSE OF THE "FUSSY" CAMERA. | Crash: No Fire: No | 15,000 |
| Feb 2021 | SERVICE BRAKES | DASH LIGHT CAME ON THAT SAYS "SERVICE BRAKE PAD MONITOR" WHILE DRIVING DOWN THE ROAD, IT WAS WET/ICY OUTSIDE. NOT SURE IF THAT HAS ANYTHING TO DO WITH IT, BUT I HAVE READ ONLINE THAT THIS IS A RECALL ISSUE, BUT IT'S NOT SHOWING UP AS A RECALL ON THE RECALL WEBSITE | Crash: No Fire: No | 50,100 |
| Feb 2021 | ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE STALL WHILE STATIONARY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN CHEVROLET, INC. (2201 E 223RD ST, CARSON, CA 90810, (877) 476-6172) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN PART TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. | Crash: No Fire: No | 20,000 |
| Feb 2021 | POWER TRAIN | I WAS DRIVING AT 65MPH WITH CRUISE ACTIVATED AND I NOTICED A "SHUDDER" AND IT LASTED APPROXIMATELY 1 MINUTE. 10 MINUTES LATER IT HAPPENED ONCE AGAIN. I WAS DRIVING ON I-40 AND THE ROAD SURFACE IS LEVEL IN THE AREAS THAT I WAS DRIVING. I PURCHASED THIS TRUCK NEW AND IT ONLY HAS 11,000 MILES ON IT. AFTER SEARCHING CAUSES OF THIS ISSUE ONLINE, I DISCOVERED THAT I WAS NOT ALONE AND THAT NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE ON ALL MODELS OF GM CARS AND IT IS RELATED TO THE 8 SPEED TRANSMISSION. I HAVE MADE AN APPOINTMENT TO HAVE THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED TO DIAGNOSE THE ISSUE. | Crash: No Fire: No | 11,000 |
| Feb 2021 | POWER TRAIN | THIS TRUCK CONTINUES TO SLIP OUT OF GEAR WHEN TRYING TO ACCELERATE. YESTERDAY, AS I ATTEMPTED TO CROSS A ROAD, THE TRANSMISSION WAS "HUNG UP" BETWEEN GEARS RESULTING IN A VERY DANGEROUS SITUATION WHERE I WAS UNABLE TO MOVE UNTIL TRAFFIC CAME MUCH CLOSER. IT STARTED FROM A STOP AND WHEN I TRIED TO CROSS THE ROAD IT WAS SHUDDERING BETWEEN GEARS. THIS CONTINUES TO HAPPEN ON THIS VEHICLE. SOMETIMES IT'S A HARD SHIFT, OTHER TIMES IT SLIPS OUT OF GEAR AND AS I PUSH THE ACCELERATOR, THE ENGINE REVS AND IT IS NOT IN A GEAR AND IT FINALLY GRINDS INTO A GEAR AND THEN THERE IS A JOLT WHEN IT SLAMS INTO THE GEAR AND THE TRUCK LURCHES FORWARD OR SOMETIMES IT'S ENOUGH TO SQUEAL THE TIRES. | Crash: No Fire: No | 18,100 |
| Feb 2021 | POWER TRAIN | FROM REVERSE GOING INTO DRIVE HAS DELAY SHIFT AND SHIFTS AND JERKS REAL HARD BEFORE GOING INTO DRIVE. ITS NOT ALL THE TIME BUT HAVE NOTICE IT ON DIFFERENT TIMES. FEELS LIKE REAR END OR TRANS IS SLIPPING | Crash: No Fire: No | 19,026 |
| Feb 2021 | SERVICE BRAKES | THE AUTOMATIC PARKING BRAKE WOULD NOT RELEASE SEVERAL TIMES WHEN I HAD IT PARKED IN MY DRIVEWAY. MY DRIVEWAY AS A VERY SMALL INCLINE (~3%), BUT THE AUTO PARKING BRAKE WILL COME ON. THE SEVERAL TIMES IT STAYED ON, THE ORANGE 'SERVICE PARKING BRAKE' LIGHT WAS ON AND A SERVICE ENGINE LIGHT. I COULD NOT MOVE THE VEHICLE UNTIL I DISCONNECTED THE BATTERY TO RESET. I TOOK IT TO THE DEALER AND IT HAD A CODE FOR EVAP PURGE PUMP MALFUNCTION. AFTER THEY REPLACED THIS THE LIGHT HASN'T COME BACK ON SINCE (ABOUT 2 WEEKS AGO). | Crash: No Fire: No | 35,900 |
| Jan 2021 | ELECTRICAL SYSTEM,SERVICE BRAKES | ONE WEEK AFTER BUYING THE TRUCK IN OCTOBER 2019 AN ENGINE LIGHT CAME ON REGARDING THE BREAK SYSTEM, TOO THE TRUCK IN AND IN A FEW DAYS I HAD IT BACK AFTER REPROGRAMING THE COMPUTER. 27 JAN 2021 AFTER LEAVING WORK THE BREAKS FELT STRANGE BUT WITH NO ALERT I WENT ON HOME. COMING UP TO A TRAFFIC LIGHT I TRIED TO STOP THE TRUCK BUT HAD NO BREAKS, I PROCEEDED THROUGH ANOTHER RED LIGHT WITH NO BREAKS PUMPING THE BREAK PEDDLE I FINALLY HAD A LITTLE BREAK AND GOT THE TRUCK PULLED OVER. I TURNED OFF THE TRUCK AND CALLED THE DEALERSHIP WITH NO ANSWER. I CALLED AND HAD MY WIFE TO COME PICK ME UP, SHE ARRIVED AND WE DECIDED TO TRY AND START THE TRUCK AND SEE IF THE BREAKS WOULD HOLD. WE DID MAKE IT TO THE DEALERSHIP AND THEY HAVE HAD THE TRUCK FOR TWO DAYS WITH NO REAL ANSWER AS TO WHAT IS GOING ON! I CALLED SEVEN TIMES 28 JAN AND FINALLY HAD TO GO SEE WHAT WAS GOING ON ALL I GOT WAS WE ARE WORKING ON IT. CALLED THREE TIMES JAN 29 WITH NO REPLY AND HAD TO STOP BY AND I THEY WOULD TELL ME WAS THAT IS WAS A MODULE AND CODING ISSUE. I ASKED FOR A LOAN VEHICLE AND THEY SAID THEY WOULD LOOK INTO IT AND RESPOND IN THE AFTERNOON...WE SHALL SEE VERY VERY FRUSTRATING. | Crash: No Fire: No | 34,000 |
| Jan 2021 | UNKNOWN OR OTHER | BACKUP CAMERA IS SO BRIGHT AT NIGHT THAT I CAN NOT SEE MY MIRRORS TO USE THEM. BACKUP CAMERA GETS LINES ON THE SCREEN. THIS HAPPENS WHERE MOVING OR SITTING STILL. | Crash: No Fire: No | 5,000 |
| Jan 2021 | UNKNOWN OR OTHER | PURCHASED THIS VEHICLE IN NOV OF 2019. THE REARVIEW CAMERA DOES NOT FUNCTION PROPERLY AND GM DOES NOT WANT TO CHANGE MY CAMERA. THEY KEEP ON STATING THEY HAVEN'T FOUND A FIX AND ALWAYS LEAVE ME WITH NO NEW INFORMATION. I'VE OPENED TICKETS WITH THEM AND NOTHING. WAS READING ONLINE TODAY AND THEY STATE THAT THE ISSUE ONLY HAPPENS ON LOWER TRIM MODELS. MINE IS A CUSTOM TRIM MODEL. I WOULD LIKE THIS FIXED AS IT IS DANGEROUS, GOING REVERSE AND THE CAMERA GLITCHES OUT OR TURNS BLACK. | Crash: No Fire: No | Unknown |
| Jan 2021 | EXTERIOR LIGHTING,VISIBILITY/WIPER | WHEN BACKING UP THE TRUCK AT NIGHT THE CENTER SCREEN GETS SO BRIGHT THAT YOU CANNOT SEE ANYTHING FROM THE REARVIEW MIRROR OR SIDE MIRRORS THE BACKUP CAMERA ITSELF IS A VERY POOR QUALITY CAMERA AT NIGHT AND THERE IS NO OPTION TO DIM THE BRIGHTNESS OF THE SCREEN OR TURN OFF THE CAMERA SO I CAN SEE AT THE REARVIEW MIRROR INSTEAD. | Crash: No Fire: No | Unknown |
| Jan 2021 | ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION | REAR VIEW CAMERA ON MY 2019 SILVERADO WT GOES IN AND OUT WHEN IN REVERSE. IT PUTS SEVERAL LINES WHICH CREATING A FUZZY VIEW ON THE SCREEN. THE PICTURE ON THE SCREEN PREVENTS A CLEAR PICTURE OF WHAT'S GOING ON. WHEN THE BREAKS ARE APPLIED THE IMAGE CLEARS UP AND ONCE THE BREAKS ARE RELEASE THE FUZZY IMAGE RETURNS.ACCORDING TO THE DEALERSHIP GM IS WORKING TO FIX THE PROBLEM BUT HAS NOT COME UP WITH A SOLUTION. AFTER READING SEVERAL FORUMS SEVERAL OTHER CUSTOMERS ARE EXPERIENCING THE SAME ISSUE. MY KIDS DRIVE THE VEHICLE AND THIS IS MAJOR CONCERN | Crash: No Fire: No | 10,200 |
| Jan 2021 | SERVICE BRAKES | SERVICE PARKING BRAKE WARNING KEEPS COMING ON WHILE VEHICLE IS MOVING. IT'S ALREADY BEEN TO BE SERVICED AND THERE IS NO CURRENT FIX PER THE DEALER. | Crash: No Fire: No | Unknown |
| Jan 2021 | ELECTRICAL SYSTEM | BACK UP CAMERA IS FUZZY AND INTERMITTENTLY DISPLAYS SERVICE REAR VISION CAMERA . CHEVROLET DEALER HAS NO ANSWER SAYS GM DOESN'T OFFER A REPAIR OPTION | Crash: No Fire: No | 20 |
| Jan 2021 | POWER TRAIN | WHILE TAKING OFF FIST SHIFT FROM 2ND TO 3RD GEAR TRANS SLIPS TO THE POINT OF LOSING FORWARD MOMENTUM FOR SEVERAL SECONDS. MULTIPLE TIMES IN SHOP AND FAILED TO DUPLICATE PROBLEM. HAPPENS DAILY. | Crash: No Fire: No | 18,000 |
| Jan 2021 | POWER TRAIN | AFTER DRIVING MY 2019 RST SILVERADO THE TRUCK STARTING HARD SHIFTING OUT OF 1ST GEAR WHEN STARTING OUT. NOW AT 22000 MILES ALONG WITH IT SHIFTING HARD OUT OF 1ST GEAR, IT NOW IS SHUDDERING WHEN DRIVING AT DIFFERENT SPEEDS. WHEN IT SHIFTS HARD FROM 1ST TO 2ND IT FILLS LIKE IT IS GOING TO DROP THE REAR END OUT OF THE TRUCK. THIS IS NOT NORMAL! | Crash: No Fire: No | 2,000 |
| Jan 2021 | POWER TRAIN | A COLD START ON MORNING VEHICLE HESITATES FROM REVERSE TO DRIVE AND SEARCHES FOR THE GEAR. SOMETIMES IT SLAMS INTO GEAR AND FEELS LIKE SOMEONE REAR ENDED ME. UNDER A YEAR OLD BEEN IN SHOP 5 TIMES. I WAS TOLD TO USE MY BRAKE PEDAL WHEN I CHANGE GEARS. TRUCK IS UNSAFE AND WILL CAUSE A CRASH | Crash: No Fire: No | 9,750 |
| Jan 2021 | ENGINE | OIL COOLER LINES FAILED AT THE CRIMP OF THE RUBBER TO METAL LINE. AT 43,000 MI, NOT COVERED UNDER WARRANTY. PURCHASED LINES AND HAD THEM REPLACED. FOUND OIL SPOTS ON THE DRIVEWAY AND INVESTIGATED. BECAUSE OF THE OTHERS MISFORTUNE AND LOSING ENGINES DUE TO THIS, I DID NOT START THE VEHICLE. | Crash: No Fire: No | 43,127 |
| Jan 2021 | SERVICE BRAKES | THE BREAKS WHEN STOPPING AT A STOP SIGNE WENT ALMOST TO THE FLOOR AND ALMOST DIDN'T STOP ONCE STOPPED THE PEDAL STARTED PUSHING BACK AGAINST MY FOOT TILL THEY RETURN TO THE TOP OF THE PEDAL THEN THE TRUCK STARTED CREEPING FORWARD WHEN PUSHING BACK ON THE BREAKS THE PEDAL WAS VERY STIFF VERY HARD TO GET TRUCK TO STOP THEN PEDAL SLOWLY LEAKS DOWN TO THE FLOOR AT THIS POINT THE TRUCK DASH WILL BEEP AND A MESSAGE SAYING SERVICE BREAK ASSIST WILL APPEAR THIS PROBLEM IS HAPPENING EVERY TIME I TRY TO STOP | Crash: No Fire: No | 70,000 |
| Dec 2020 | POWER TRAIN | I BOUGHT A 2019 CHEVROLET SILVERADO 1500HD USED AND EVERY SINCE I'VE HAD IT, IT HAS A VIBRATION AT HIGHWAY SPEEDS. I'VE HAD IT BACK TO CHENOWETH FORD WHERE I BOUGHT IT TWICE NOW AND THEY SENT ME TO HARRY GREEN CHEVROLET DEALER AND NO ONE HAS A CLUE WHAT IS CAUSING IT. I HAVE BEEN RESEARCHING THIS YEAR, MAKE AND MODEL VEHICLE AND HAVE FOUND ALOT OF PEOPLE WITH THIS SAME ISSUE THAT THEY ARE CALLING THE "CHEVY SHAKE" WHICH APPEARS TO HAVE BEEN GOING ON SINCE 2014 THROUGH 2020. I EVEN FOUND A CLASS ACTION LAWSUIT ON THIS ISSUE. THE TRUCK HAS 36,000 MILES ON IT AND I WOULD SAY THIS IS THE REASON THE PREVIOUS OWNER TRADED IT OFF. I WAS GIVEN A RENTAL CAR ONCE WHEN I TOOK IT IN FOR REPAIR BECAUSE THEY HAD IT UNTIL THE NEXT DAY. WHICH WHEN I PICKED IT UP THEY SAID THAT THE VIBRATION WAS 90 PERCENT GONE BUT THEY COULDN'T GET IT TO GO AWAY COMPLETELY AND THAT THEY HAD 3 DIFFERENT MECHANICS WORKING ON IT. | Crash: No Fire: No | 36,000 |
| Dec 2020 | SERVICE BRAKES | THE ELECTRONIC BRAKE SYSTEM FAILED AND THREE ERROR MESSAGES APPEARED ON THE DASHBOARD. THIS OCCURRED AS I WAS PULLING IN MY DRIVEWAY WHILE STILL IN MOTION. THESE ERRORS HAVE ALSO HAPPENED PREVIOUSLY, IN DECEMBER 2019 AND JUNE 2020. BOTH PREVIOUS TIMES THE MALFUNCTIONS WERE FIXED BY THE DEALER. THIS ISSUE CAUSES THE POWER BRAKE SYSTEM TO NOT FUNCTION AND MAKES IT VERY DIFFICULT TO STOP THE TRUCK. | Crash: No Fire: No | 12,000 |
| Dec 2020 | POWER TRAIN | 8 SPEED TRANSMISSION. THERE ARE TIMES SLIPS BETWEEN GEARS OR SURGES AHEAD WHEN IT SHIFTS UP. NOTIFIED DEALER 4 TIMES BUT THEY SAY ITS NORMAL THAT IT IS JUST HOW THE 8SPEED TRANSMISSION ACTS; IT IS NOT NORMAL. WHEN IT SLIPS THERE IS CONCERN OF NOT GETTING OUT OF THE WAY OF ONCOMING TRAFFIC. WHEN IT SURGES FORWARD IT THROWS MY HEAD AGAINST HEAD REST. | Crash: No Fire: No | 14,000 |
| Dec 2020 | POWER TRAIN,ENGINE | I WAS DRIVING UP A HILL AT APPROX. 5 MILES AN HOUR, WITH COWORKER IN VEHICLE. THE TRANSMISSION COULD NOT FIND A GEAR AND THE VEHICLE LOST MOMENTUM AND ROLLED BACKWARDS DOWN THE HILL. I HAD TO SLAM ON MY BREAKS BEFORE I HIT ANOTHER VEHICLE. WE WERE AT KAISER HOSPITAL ASSISTING WITH THE COOLING TOWERS OF THE HOSPITAL. I HAD TO TURN THE VEHICLE OFF AND THEN ON, AND SLOW MAKE MY WAY TO THE PARKING AREA. MY COWORKER WAS EXTREMELY WORRIED AND FELT THE VEHICLE WAS UNSAFE, AS DID I. THIS PROBLEM HAS HAPPENED SEVERAL TIMES. | Crash: No Fire: No | 22,000 |