Complaint volume
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
1024 consumer-submitted complaints on record for the 2019 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 27 crash reports, 7 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 432 complaints, with an average reported failure mileage of 35,396 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
1,024 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2023 | POWER TRAIN | The transmission totally failed on my 2019 Chevy Trail Boss Z71 at 72115 Miles. It failed while on the freeway. I paid to tow it to Atlas Transmission. I paid $4536 cash for a total rebuild. After it was fixed it started to fail again because they used rebuilt GM parts. I Traded the truck in to buy a Dodge Ram. | Crash: No Fire: No | Unknown |
| Aug 2023 | STEERING,POWER TRAIN,ELECTRICAL SYSTEM | There is a vibration that is randomly felt. Over the last year I have replaced struts shocks control arm control arm bushings sway bar link sway bar link bushings tires twice and the vibration just keeps increasing to the point it's doing it now when I turn or take bends in the highway. There is now a flat spot in a tire feel when going it slower speeds to be added to the vibration that happens later on obviously related. This is either from my understanding going to be axle or driveshaft it's going to get looked at today since there's nothing left underneath to repair. This has ruined a pair tires I bought last year for $1,500 in September and probably well on its way to ruining the tires that I've just put on last week for $2,400. There is a hesitation a lack of response and a vibration. As far as the electrical goes it makes this very weird buzzing sound very randomly it's only happened about four times it's loud and it can't be explained. Also sometimes the radio and the AC just turns on and there's no key in the car and I've had the door open for a few minutes. Sometimes after turning it off he'll turn everything off but turn it all back on again no key in. Sometimes I can turn the stereo off and it makes a whistling buzzing sound and it's not even on. As far as any light indicators on the dash for any of this no never had a one. I have completely taken care of this vehicle with the transmission flush and will changes and everything that it's supposed to have and I put a lot of money in it since I've had it in a year but I shouldn't have to on 2019 and it's still experiencing the same problems and I have plenty of documentation. As far as date of occurrence it's been continual and random since I bought the truck in June of 2023 from a local dealership called Lokey | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | Not really a safety concern but the backup camera worked for about a year, then got foggy during wet weather and completely useless in winter here in Anchorage, it was still foggy the following summer and then it went completely off and the following message appeared on the screen: service rear vision system. Of course it’s out of warranty now. I just think they should last more than a year or two in fact I’m still paying for my truck and a good feature that is really unimpressive. Thanks for your time. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Loss of power/misfire on cylinder 6 Diagnosis is cam/lifters. 8/4/2023 120k miles. Shift to park warning at 60,000 miles. continues. Max speed held to 65mph due to abs system???? for 10 minutes at approximately 90k miles. Park assist failure (complete) at approximately 80k miles. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN | GEAR SLAMMING INTO LOW GEAR FROM DRIVE, JERKS, WILL NOT COME OUT OF LOW GEAR. WARMING LAMP COMES ON. HAPPENED 3 TIMES WITHIN 3 MONTHS. | Crash: No Fire: No | Unknown |
| Aug 2023 | SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the vehicle failed to exceed 43 MPH. Additionally, the check engine warning light was illuminated, with the "Service ESC", "Service ABS", "Service Traction Control" and "Service Brakes" messages displayed. The vehicle was taken to the local dealer who diagnosed that the brake master cylinder and electronic brake module were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 57,500. | Crash: No Fire: No | 57,500 |
| Jul 2023 | STEERING | While driving home from church the vehicle suddenly lost power steering when making a right hand turn. I had to go into the opposite lane to make the turn. Fortunately there were no other vehicles in the other lane and I was not far from home . There were no warning lights displayed during the incident. When restarted the truck the same day the power steering was working again. The the next day I started to drive out of my drive way and I finally got a message on my dash that said "Service power steering no assist soon". I called to have it service, but cannot get for 2 weeks. I called chevy customer service to inform them of the incident. They suggested having it serviced by a chevy dealership. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | Transmission failure at ~90700 miles. Transmission failed while driving home from work on US-95 on 26 July 2023, placing myself and other drivers at risk of accident and injury due to vehicle unable to shift gears at higher speeds. This problem was confirmed by Sullivan Tire mechanics, who also spoke with mechanics at McLaughlin Chevrolet, who have stated that they have received vehicles for repair and replacement for the same mechanical failure. I am currently waiting on insurance to inspect this issue. The malfunction indicator light (MIL) did come on the information center at the same time the problem appeared. | Crash: No Fire: No | Unknown |
| Jul 2023 | ENGINE | Engine failure at 86370 miles while driving down the highway. Towed to Sullivan Tire, mechanic found 2 bad cylinders and the lifters had destroyed the cam, requiring a total engine replacement. This mechanical failure of the engine was sudden and unexpected, placing myself, my children, and other drivers at risk of injury on a very busy highway (MA-24). Discussing this with the mechanic (Sullivan Tire), this malfunction has been confirmed by a GMC certified dealer and service shop (McLaughlin Chevrolet) that there are several other Chevrolet/GMC vehicles that GMC technicians and third-party technicians that are reporting have had the same mechanical failure in the engine. I am unaware if this has been inspected by the manufacturer. It has only been inspected by third-party technicians at Sullivan Tire in Bridgewater, MA. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. | Crash: No Fire: No | Unknown |
| Jul 2023 | TIRES | Bridgestones Alezna A/S 02 275 / 60 R 20 I was driving on the highway 17 on the far left lane when the tire suddenly blew out and we had to pull over, the entire sidewall of the was blown out we had a spare and a Jack so we were able to change the tire | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, the vehicle lost motive power with the engine misfiring. The messages "Service Parking Brake" and "Service ESC" were displayed. The check engine warning light was also illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that cylinder #5 lifters had collapsed. The dealer informed the contact that the cylinder lifters needed to be replaced. Additionally, the camshaft would be replaced as necessary. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000. | Crash: No Fire: No Towed | 104,000 |
| Jul 2023 | POWER TRAIN | Vehicle started shuttering then almost slamming from gears and eventually gave out at 97k - Vehicle is still in the shop right now, as I have no other vehicle | Crash: No Fire: No | Unknown |
| Jul 2023 | ENGINE | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed the check engine warning light illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was taken back to the dealer and test driven. The contact was informed that the cam shaft and lifters needed to be replaced. The vehicle was repaired. While driving at an undisclosed speed, the oil pressure sensor warning light illuminated. The vehicle was taken to the same local dealer where it was diagnosed that there were metal shavings inside the engine. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 76,000. | Crash: No Fire: No | 76,000 |
| Jul 2023 | STRUCTURE,VISIBILITY/WIPER | Rear window leak The cracks can be in the left and/or right side of the rear sliding window plastic upper rail glass guide which is covered by the roof rear spoiler. Examples of a left (1), then right side (2) visual crack (with the spoiler removed) are shown in the graphics above. | Crash: No Fire: No | Unknown |
| Jul 2023 | STEERING,ELECTRICAL SYSTEM | Service Trailer Brake warning flashed then suddenly lost power steering which nearly caused a crash. Vehicle was taken to dealership and a corroded Grounding Strap caused the complete loss of the electrical power steering system. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | The vehicle started jumping when switching gears or when accelerating from a stop. The drive shaft ended up separating from the transfer case, lost 3rd gear in the transmission, and blew the 8th cylinder in the motor. I am seeing that this is a common issue with the year, make, and model. Yet not all that were affected were actually included in the recall from 2020. We luckily were not in an accident from this incident however, this has cost us well over $10,000 in repairs. This issue needs to be addressed and GM needs to fix this problem. This could cause an accident. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | Vehicle is in the shop getting repaired under warranty for a defective transmission valve body. Chevrolet is not able to get the part and it has been two weeks. Almost had an accident on trying to come to a stop and the transmission failed. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | The transmission jerks when shifting or just driving as you’re accelerating and as you’re at cruising speed, the transmission has a shutter that creates a vibration through the truck. My safety was put at risk as I did not know if the transmission was gonna fail as bad as the truck was shaking. The dealer reproduced the same problems that I was having. Said the fix was to change out transmission oil with the new transmission oil. Had to pay for a flush and filter at 56,000 miles. There were no warning lights coming on for the vehicle. Just the shattering of the transmission. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM,ENGINE | The wiring harness of the vehicle was placed too close to the frame and began wearing the wires down until they broke. Once this happened, the vehicle turned off while driving and would not restart for a few minutes. The vehicle would turn off repeatedly every few minutes leaving me stranded in the middle of the street until I could get the truck to turn off and restart. There was no warning on when the engine would shut off, it just happened randomly while driving and while in park. | Crash: No Fire: No | Unknown |
| Jun 2023 | POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | The pickup shifts violently in and out of overdrive and than into second and than overdrive all while driving down the road at 55 mph and the rear end locks the tires up some times and the whole truck vibrates really and this power Tran problem is getting worse everyone I drive it and it's not safe to have any passengers or my kids in it anymore and it feels like the transmission is going to disintegrate at any moment because and if it does the transmission is going to lock up and than its going to cause a car accident ..PLEASE FIX THIS PROBLEM BEFORE THIS TRUCK CAUSES A ACCIDENT BECAUSE OF A MANUFACTURING PROBLEM ..IM JUST THINKING ABOUT MY KIDS SAFETY AND OTHER FAMILIES SAFETY ON THE ROAD ...FROM A CONCERN PARENT .. | Crash: No Fire: No | Unknown |
| Jun 2023 | POWER TRAIN | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the transmission was shifted into park(P), the contact turned off the vehicle; however, the instrument panel and radio remained operational. The contact restarted and then turned off the vehicle a second time to correct the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 70,000. | Crash: No Fire: No | 70,000 |
| Jun 2023 | POWER TRAIN | While traveling at a high rate of speed one of the Active fuel management lifters failed. This caused a misfire in one cylinder also damaging the cam shaft. The engine was stuttering and running very poorly at higher speed. Luckily it did not cause a complete engine failure and I was able to safely exit the highway and make it to a garage. The repairs totaled over $5900. This is a known problem with the AFM system and continues to be ignored by GM. Under different circumstances this could be potentially a very dangerous situation. | Crash: No Fire: No | Unknown |
| Jun 2023 | POWER TRAIN | Started the truck and we have multiple service errors on the screen Service ESC Service 4wd drive Steering assist is reduced | Crash: No Fire: No | Unknown |
| Jun 2023 | POWER TRAIN | My 8 speed transmission jumps out of gear randomly. Sometimes when I'm trying to pass on a 2 lane road at which time I am forced to hit the brakes and get back in line behind the vehicle I was trying to pass. Or after have stopped at a stop light or stop sign and I'm attempting to make a turn. At which time it will sometimes jump out of gear causing me to be stuck in front of oncoming traffic. It's getting worse and the GM dealer can't do anything about it. | Crash: No Fire: No | Unknown |
| Jun 2023 | POWER TRAIN,ENGINE | So my Silverado is having the same issues as many other Silverado owners. I originally had the vehicle in for service on a transmission issue, which is also another problem these vehicles are having. As for the engine issue I have experienced the vehicle stalling out after running rough, primarily after the vehicle has been running for a while. In addition, there are times when I am driving at highway speeds and the vehicle seems to shudder and shake. I thought OK maybe it's the wheel balance or alignment so I took it in for the wheel balance and the alignment and it still is doing the same thing. So at this point I had the spark plugs, wires and coil packs replaced. Still having the same issue. In addition to this I had the vehicle in for first time transmission hard shifting at around 20k miles. The technician took the vehicle for a drive and stated that there was an issue and that the computer reset should eliminate the problem. It didn't. So I dealt with this multiple times, bringing the vehicle to service for diagnosis and even filing a claim with GM. The vehicle is still experiencing these problems with the hard shifting. I had the recommended maintenance performed on the vehicle which included fluid replacement without a resolution to the issue. I have completely lost confidence in the GM products and their service technicians as they've been unable to repair the vehicle to proper running order. This will be my last GM product, and that says a lot coming from a GM family member. Sad that quality has significantly gone downhill. | Crash: No Fire: No | Unknown |