Complaint volume
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
1024 consumer-submitted complaints on record for the 2019 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 27 crash reports, 7 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 432 complaints, with an average reported failure mileage of 35,396 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
1,024 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2024 | POWER TRAIN,ELECTRICAL SYSTEM | the truck is constantly running a shift to park message. It takes continuous attempts by pressing the brake and wiggling or changing gears to reverse, to drive back to park in order to shut off. Sometimes, it takes up to 10 minutes to stop erroring before I can exit the vehicle. this has started a couple years ago there has been no resolution by Chevrolet as to the reason or an option to fix it the truck will not allow me to leave and lock it while this is occuring so i have no option but to keep to shifting gears to make it stop. | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE | The engine cooling oil line became separated at the crimp spilling all the engine oil onto the street while the vehicle was in operation, no warning lights were on prior to the malfunction, GM has made a recal for this particular issue | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE | While driving vehicle oil cooler line detached from fitting. There were no prior leaks before the incident. The day prior the vehicle received an oil change and no leaks were observed. | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN | Transmission slips, into 2nd i believe. Hard shifts, shuddering and shaking at intermittent speeds. Also missed shifts and dtc triggered in performance mode. Started happening last year, 2023, progressively becoming worse overtime. Last summer is when it didn't shift and set off multiple codes that had to be cleared to be able to operate normally. Dealership stated since codes had been cleared they couldn't do anything about it, so nothing was done. (I can still find the codes with my personal code tool) | Crash: No Fire: No | Unknown |
| Mar 2024 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at 45 MPH and depressing the brake pedal, the vehicle failed to respond. The brake, the ABS, and the traction control warning lights were illuminated. Additionally, the messages "Brake Service Failure "Trailer Brake System" "Service Trailer Brake System" and "Service ESC" were displayed on the GMC mobile app. The contact stated that he pumped the brake pedal; however, the failure persisted. The contact stated that as he was approaching the traffic light, he made a left turn into a ditch to stop the vehicle. The contact was able to pull out of the ditch. The contact stated that he activated the hazard lights and drove to the residence at 5 MPH. The dealer was notified of the failure and an appointment was made to tow the vehicle to their location the following day. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,120. | Crash: No Fire: No Towed | 31,120 |
| Mar 2024 | UNKNOWN OR OTHER | Rear defrost is causing a loud hissing/arcing sound. After leaving the defrost on for a short period of time, I could see smoke forming near the bottom left corner of the window. This is concerning because defrost is turned on automatically when the truck is started and it is cold outside. I see that many other people have reported the same issue on their 2019 Silverado 1500 when reading in the GM forum. In many reported cases, it will either catch on fire or completely shatter the window. I was told by my dealer that since my truck is outside of warranty, they would not cover the repair. This should be a safety recall covered outside of warranty period. GM has yet to announce a safety recall on this issue. | Crash: No Fire: No | Unknown |
| Mar 2024 | SERVICE BRAKES | While traveling on the [XXX] at 70mph the truck started making a loud noise and started feeling like all tires were flat. Getting off the road the routors were very hot. Getting back on the interstate to get to an exit, a message appeared that said brake failure. There were no brakes when pedal was applied. It was towed to the Integrity Chevrolet in Chattanooga, Tn. A case was opened with General Motors #[XXX]. GMC reported to us that the truck which we bought with 5900 miles (driven by a salesman), had had the brakes reprogrammed 4 times which we were unaware of. They reprogrammed the brakes, put on new brake pads, milled the router and replaced the brake fluid, informing us this was needed, charging us $1210. GMC refused to pay because the dealership said it was normal wear and tear. Truck has 38,000 miles. Brake pads showed 62% front and 78% back life. We have emails as documentation. I was unable to upload but can forward if email address is provided. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) . The contact stated this is the 5th time the brake system has been reprogrammed, (4xs before we purchased it unaware of this and on March 11th). | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE AND ENGINE COOLING,ENGINE | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that oil had been leaking from the oil cooler lines. The contact took the vehicle to a dealer to be diagnosed. The dealer confirmed the failure and provided the contact with an estimate for repair. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was repaired. The failure mileage was approximately 74,000. | Crash: No Fire: No | 74,000 |
| Mar 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while in park(P), he observed a gasoline odor. Additionally, the contact stated that while driving at 65 MPH, he observed a gasoline odor entering the cabin of the vehicle through the vents. The contact exited the highway and pulled over, examined, and turned off the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 123,000. | Crash: No Fire: No Towed | 123,000 |
| Mar 2024 | STRUCTURE,VISIBILITY/WIPER | Rear sliding glass on 19’ + model silverados. Water has entered into the cabin specifically to the left back passenger side. My vehicle to include multiple other people across the nation have been effected by this also. Specifically to mine, water has entered and stained the interior cabin panel. This is a safety/health concern to people experiencing this as it can cause asthmatic individuals and immuno compromised personnel to get deathly ill. I have my babies ride back there and it concerns me that they will get sick due to the negligence of GM not wanting to correct the issue to standard. The answer to the problem is a reseal, however, when that seal does not hold due to faulty back panel glass it is now your obligation to pay for a whole new back panel. Chevrolet has resealed the issue but I have also reached back out to them with no response due to the window not being aligned and portions of the seal being exposed to the weather. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | My rear window was leaking and repaired by the dealer in 2020 . Then in November of 2023 I noticed the water again in the cab I noticed stains and mold in the cab the vehicle now had 42,000 miles the dealer said the truck was out of warranty so I would have to pay out of pocket or make an insurance claim . This is a health and safety concern if the window sealant can crack it can potentially pop out if the windows are open at higher speeds due to the pressure in the cab. Also General Motors does not want to acknowledge or accept full responsibility for the window or the mold and water damage! | Crash: No Fire: No | Unknown |
| Mar 2024 | BACK OVER PREVENTION | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the rear camera display image showed a blurred image. The vehicle was taken to a local dealer where it was diagnosed that the camera needed to be replaced. The camera was replaced but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000. | Crash: No Fire: No | 47,000 |
| Mar 2024 | UNKNOWN OR OTHER | Truck developed leak in rear window area, which will create mold in the vehicle, making it unsafe to be in. Took it into Chevrolet dealer and told it was third brake light leak a known issue with a TSB. First told will need window replaced also, but then they changed to the reseal window (see quote attached). They "repaired" the leak, then same day it was still leaking. I returned to dealer (same day); now told I need to replace window as per a TSB! Another $1K cost to me. GM knows about this problem but is placing the cost on the customer. These trucks are not safe to be in, if mold develops. | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM,STRUCTURE | The rear electric sliding window sealant fails in the there trucks allowing for water to get into the cab at times soaking the headliner. When this happens it can cause possible mold in the headliner leading to possible harm to any child seated in a car seat in the back seat. This should be a recall and fix by GM on these vehicles but they currently do not cover the fix. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | The rear sliding window structure is faulty and this is well documented through complaints. The structure surrounding the rear sliding window is not strong enough to stand normal wear and tear. This is documented in [XXX] . The supplier produced poor quality material. Was it the suppliers fault or GM's specifications? The water leakage can cause damage to the rear seat and floor board which can cause mold and mildew to form, causing a health issue. This happened to this vehicle. Because of this known problem which GM gets away with the consumer has to foot the bill. The dealership has to send this truck out to get fixed and the cost is around $900. Though the mold and mildew is not enough for a recall since it is not a safety issue. It does become a safety issue when the water interacts with the electrical system and causes it to short out and cause smoke. This happened to my son's 2019 Silverado Z71. The safety issue is when a child is strapped in their car seat in the back seat and this happens. Which happened in this instance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE | Lost ALL oil pressure while casually driving 35mph. Safety issue, had to stop on side of busy highway. Truck warned me to turn off engine. | Crash: No Fire: No | Unknown |
| Feb 2024 | POWER TRAIN,ELECTRICAL SYSTEM | I have several issues going on with my vehicle. The transmission keeps shuddering and the dealer says there is nothing wrong with it. I've documented over a dozen instances. It feels like you are going over rumble strips. Also the screen flickers bad making it difficult to see the backup camera. I have a dozen or more videos on this and the dealer says they can't reproduce the issue. | Crash: No Fire: No | Unknown |
| Feb 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES | Truck stay without breaks in the freeway randomly and bunch of lights came on | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | I am unsure why this organization has not made GM fix their lifter issues for their v8 engines. it is very common and has been around since the early 2000's especially with the 5.3-liter engine. my engine just had lifter failure at a little over 80,000 miles. this repair can cost up to 4000 to 12000 to fix depending on how bad the failure is. There are class action lawsuits on this issue. It's time to make GM pay up for customer losses. I am 5000 over my extended warranty, can't get a loaner from the dealership, haven't had my truck for almost over a month, spent 900 in car rentals so far. Again, this is a known problem, it needs to be addressed and fixed once for all. * Summary* Lifter failure Happened on the highway, lost almost complete power to my drive train abruptly. putting my safety and others safety at risk This is a very known and common problem with the dealerships, even the tow truck driver said must be your lifters before it was even at the deal, said he picks up 2-3 of these trucks a week with the issue. The component is at the dealership. diagnosed as failed lifters, still waiting for them to inspect the internal parts of the engine to see if it destroyed the internals with the failure. Warning lights came on at failure, and no symptoms beforehand. | Crash: No Fire: No | Unknown |
| Feb 2024 | SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 3 MPH up the driveway, he heard an abnormal sound as if the vehicle was being struck in the rear. The contact stated that the vehicle stopped abruptly, as if he had depressed the brake pedal. There was no warning light illuminated. The contact stated that the engine was still running. The contact placed the vehicle in park(P), turned the vehicle off, and then restarted the vehicle, and shifted into drive(D) and was able to continue driving. The contact stated that the failure was intermittent at first but had since become a recurring failure while driving at various speeds. The contact was able to drive the vehicle to a local dealer who diagnosed the vehicle and determined that the Electronic Brake Control Module (EBCM) software needed to be updated. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the vehicle was not included. The manufacturer was informed of the failure. The failure mileage was approximately 154,000. | Crash: No Fire: No | 154,000 |
| Feb 2024 | AIR BAGS,SEAT BELTS | I was t-boned by a f-150, airbags didn’t deploy and my seat belt didn’t lock. With no safety features deploying, I sustained injuries. No one wants to inspect it, due to there being no fatalities or permanent dismemberment. There were no warnings or lights on prior to the accident, the seatbelts still latch and are able to be buckled which they shouldn’t be. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Feb 2024 | ENGINE | Valve lifter broke cause misfire and engine slowdown. Truck towed back home, no longer useable, dealer stated vehicle off warranty GM has no recall. This is a known issue, with many incidents which has led to a class action lawsuit, that I am planning to join. | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | Driving at normal speed, normal weather, and normal highway conditions my 2019 Chevy silverado 1500 suddenly, without any prior warning, became undrivable due to "No Oil Pressure". I had to pull over on the side of the highway where it stayed until the vehicle could be towed to a local auto mechanic. The mechanic informed me that the issue was due to an Engine Oil Cooler Line rupture; the same issue that's plaguing many other vehicles of my age and make. There is a recall: N212326940-01 as evidence. I don't understand why this recall hasn't been issued to others outside of Canada and Alaska, especially when this problem is happening at frequencies to cause a shortage of replacement parts in other parts of the U.S.. | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | The contact owns a 2019 Silverado 1500. The contact stated that while her husband was driving 25 MPH, he observed a burning oil odor coming from the front of the vehicle. An unknown warning light illuminated with a message to turn off the vehicle. The vehicle was turned off and was towed to the residence. On another occasion, while driving approximately 55 MPH, the oil pressure warning light illuminated. The vehicle was turned off and towed to a dealer where it was diagnosed that the oil pressure lines had ruptured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 74,350. | Crash: No Fire: No Towed | 74,350 |
| Feb 2024 | ENGINE | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 50 MPH in extremely cold temperatures, the engine seized and the wheels locked up inadvertently, causing the vehicle to skid to a stop. The contact was unable to pull to the side of the road. The vehicle failed to restart. The contact stated had to walk back to the residence in the extremely cold weather. The vehicle was towed to a friend’s garage. The vehicle was then towed to an unknown dealer, where it was diagnosed that the lifters had failed. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 71,000. | Crash: No Fire: No Towed | 71,000 |