Complaint volume
1024 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Chevrolet Silverado Complaints
1024 consumer-submitted complaints on record for the 2019 Chevrolet Silverado, grouped by component category.
1024 Total complaints
27 Crash reports
7 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 27 crash reports, 7 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 432 complaints, with an average reported failure mileage of 35,396 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Chevrolet Silverado complaints?
27 Crash
7 Fire
12 Injury
0 Fatality
77 Towed
13 Medical attention
What are the most common 2019 Chevrolet Silverado complaint categories?
ENGINE 193
POWER TRAIN 183
SERVICE BRAKES 66
UNKNOWN OR OTHER 57
ELECTRICAL SYSTEM 50
POWER TRAIN,ENGINE 47
ENGINE AND ENGINE COOLING 35
STEERING 23
ELECTRICAL SYSTEM,SERVICE BRAKES 14
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES 12
1,024 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2024 | POWER TRAIN | Transmission shudders when starting off and slams into gear when down shifting. Took truck to dealer while still under warranty and was told that GM states this is "normal operation" and refused to perform repair under warranty. Now that truck is out of warranty period, GM is saying that transmission needs work at a cost of $6000 for torque converter and valve body assembly GM is well aware of the issues they are having with their Transmissions and refuses to fix or update.. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000. | Crash: No Fire: No Towed | 84,000 |
| Sep 2024 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 15 MPH and slowing for a traffic signal, the brake pedal was depressed; however, the vehicle was not slowing as intended. The contact stated that the check engine and service brake warning lights were illuminated. The contact pumped the brake pedal; however, the brakes failed to operate as needed. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the brake sensors and the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000. | Crash: No Fire: No Towed | 80,000 |
| Sep 2024 | POWER TRAIN | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission experienced hard shifting and the front end was shaking and vibrating abnormally. The contact stated that the hard shifting mostly occurred while shifting from first to second gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was approximately 40,000. | Crash: No Fire: No | 40,000 |
| Sep 2024 | STEERING,POWER TRAIN,SERVICE BRAKES | Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN | The truck has shifting issues. It down shiftshard causing the rearwheelks to lock up. vehicles have transmission issues such as shuddering and shaking in higher gears, and hesitation and lurching in lower gears. They also allege that GM told dealers to tell customers that these harsh shifts were normal | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN | Unknown, but I believe the torque converter gave out and messed up the transmission. | Crash: No Fire: No | Unknown |
| Sep 2024 | STEERING | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the power steering became inoperable. The contact stated that the check engine, service ESC, power steering failure, and service back over prevention camera warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 70,000. | Crash: No Fire: No | 70,000 |
| Sep 2024 | POWER TRAIN,ENGINE | I've replacd the transmission which was covered under extended warranty now I'm having to replace the engine which is not covered the car is only 5 yrs old | Crash: No Fire: No | Unknown |
| Sep 2024 | SUSPENSION | While driving within the neighborhood, the upper control arm ball joint failed and the wheel folded under. After some research, it appears that this truck purchased new from the dealership where it was upfitted with a suspension leveling accessory as shown in the photo. It should have been included in NHTSA Recall 21V-718 as it clearly is premature failure of the OEM upper control arm ball joint due to the dealer installed Suspension Level Kit. Vehicle was purchased new at Vaden Chevrolet in Pooler GA. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission overheating message displayed. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000. | Crash: No Fire: No | 172,000 |
| Aug 2024 | POWER TRAIN | When I started driving, the transmission began to feel loose, like gears weren’t seated all the way. And then it began revving for no reason, and would eventually catch a gear as I let off the gas. I was driving with my kids and I was afraid that the gears would catch at a high rev rate and send me forward into other vehicles or pedestrians so I needed to end my drive asap. I was attempting to turn left at a light and the truck stopped going into any gear and I was stopped in the middle of the road. I had to push my car out of the way with the help of others. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was a message displayed reading "Low Oil Pressure" prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the exterior of the vehicle, the contact observed an excessive amount of oil leaking underneath the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the oil cooler line had detached. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192220080. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 111,000. | Crash: No Fire: No Towed | 111,000 |
| Aug 2024 | STEERING | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service power steering assist warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear box ground strap. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000. | Crash: No Fire: No | 37,000 |
| Aug 2024 | LATCHES/LOCKS/LINKAGES | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 73 MPH, the tailgate opened unintendedly. The contact pulled to the side of the road to inspect the tailgate and became aware that the tailgate was dented. The contact stated that the area nearby the back over prevention camera and the release button for the tailgate were damaged. The vehicle was taken to the dealer where it was confirmed there was no recall on the VIN related to the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 64,000. | Crash: No Fire: No | 64,000 |
| Aug 2024 | UNKNOWN OR OTHER | The rear view camera mounted in the tailgate of my truck displays a distorted and fuzzy display on the video display, when in reverse gear. When I select reverse gear and it's at night, the light at the top center of the tailgate, intended to illuminate the tow hitch, is so bright that it bleaches any view from the screen. I'd suggest the light be on a separate switch to be used only for actually hitching to a trailer. The display shows the guiding marks where the truck will go and it is bleached from view also. This is a hazard because the view is so blurry, nothing of value is displayed. I mentioned this to the dealer's service manager, where I purchased this truck, used, and he said that the camera would have to be replace or at least removed from the tailgate and cleaned and resealed. I noticedd this imperfection upon delivery as a used truck and since it's out of the warranty period i will wait to have it repaired. Thank you.. | Crash: No Fire: No | Unknown |
| Jul 2024 | STEERING | The power steering light comes off and on and I lost power steering here and there. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | The engine oil cooler lines blew/malfunctioned. Was stuck on the side of the road in 100 degree weather had to wait 2 hours for a tow truck. Chevy was towed to a Chevy dealership and repaired. (Removed and replaced engine oil cooler lines as per manufactures specs. Completed oil and oil filter replacement. Added needed fluids to reservoirs.). Message alert about 15 seconds after. Light stated shut off engine low oil. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving and towing a small trailer, there was white smoke coming from underneath the vehicle, near the engine compartment and from the exhaust system. The contact was able to drive the vehicle to a local dealer where it was confirmed the vehicle was not under recall. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000. | Crash: No Fire: No | 80,000 |
| Jul 2024 | UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE | IT'S BEEN 3 TIMES I HAVE HAD A RECALL ON THE BRAKES AND THEY CHARGED ME FOR THE DIAGNOSIS THAT RETURNED p25a2 AND THEY WANT TO CHARGE ME FOR FIXING SOMETHING THAT WENT WRONG SINCE MANUFACTURING MY TRUCK ONLY HAS 6,000 MILES IT SKIDS A LOUD SOUND IS HEARD DOWN AND WHEN I BRAKE FOR A LITTLE MORE AND I CRASH 3 TIMES | Crash: No Fire: No | Unknown |
| Jul 2024 | STEERING,SERVICE BRAKES | The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts house and they checked the codes. There was a code for the brake sensor. They cleared the codes at the parts house I did not order the sensor because the warning lights went off and I had no more problems with the brakes. Sunday, July 7th, I started the truck in a parking lot. As I was backing out of the parking spot the power steering went out and I almost hit the car parked next to me. Again the dashboard lit up with codes. I had no choice but to drive the truck to my house with no power steering. It was difficult to drive the truck back home and then to the Chevrolet dealership the next morning. I presently have the truck at the Auto nation Chevrolet. When I brought the truck in to the service department they hooked up the scanner to download the codes on the vehicle. Vehicle had several codes for the brake system, Telematics communication, engine control module, power steering control module and Body control module. The service Manager stated that they would need to charge me $200 to diagnosis the problem. They would need to keep the truck there 3-5 days. I am waiting on their diagnosis to determine the problem but I believe there is a safety issue involved with this vehicle and the repairs should be addressed by the manufacturer before someone gets hurt. | Crash: No Fire: No | Unknown |
| Jul 2024 | STEERING,SERVICE BRAKES | Complete loss of power assist steering with multiple safety codes causing loss of vehicle control. Was able to pull over in parking lot to get vehicle off the road. Near impossible to steer when incident happened. Frightening experience. As other complaints have noted frame to body ground strap located behind passenger front tire severely corroded and causing loss of ground contact. No service center open so had to be towed home. Vehicle only has 27,000mi. This has been reported frequently and should be a safety recall as very dangerous. | Crash: No Fire: No | Unknown |
| Jul 2024 | POWER TRAIN | While operating vehicle in stop and go traffic the transmission downshifts so hard that the rear end locks up. This abruptly stops the vehicle. This happens quite frequently. The vehicle has had multiple warranty "corrections" made to include a new torque converter and flywheel. The issue was not resolved. Appears to be no correction or applicable TSBS that fix the problem more of a bandaid. This is a wide known issue at this point. | Crash: No Fire: No | Unknown |
| Jul 2024 | STEERING,ELECTRICAL SYSTEM | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was making a right turn from a complete stop at approximately 10 MPH, the vehicle lost power steering functionality. The message "Trailer Brake" and another message indicating a power steering failure were displayed. The contact stated that her husband pulled to the side of the road, turned off and restarted the vehicle; however, the failure persisted. The contact's husband was able to drive to the residence by using physical strength to maneuver the steering wheel. The dealer was notified of the failure and informed the contact that the failure could be related to a corroded ground strap. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000. | Crash: No Fire: No | 55,000 |
| Jul 2024 | ELECTRICAL SYSTEM | The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the tailgate emergency release button located inside the cabin was inoperable. Additionally, the contact stated that while pressing the button on the tailgate to open or close the tailgate, the tailgate would slightly open or be closed. The contact stated that the tailgate required to be pushed manually to open as needed or to be closed securely. The vehicle was taken to the dealer, where the tailgate motor was replaced; however, the failure recurred. The vehicle was taken back to the dealer where the contact was informed that the tailgate motor needed to be lubricated. The motor was lubricated; however, the failure persisted. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 10,000. | Crash: No Fire: No | 10,000 |