Complaint volume
288 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Chevrolet Equinox Complaints
288 consumer-submitted complaints on record for the 2019 Chevrolet Equinox, grouped by component category.
288 Total complaints
21 Crash reports
7 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, service brakes, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 7 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 127 complaints, with an average reported failure mileage of 27,001 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, service brakes, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Chevrolet Equinox complaints?
21 Crash
7 Fire
4 Injury
0 Fatality
20 Towed
3 Medical attention
What are the most common 2019 Chevrolet Equinox complaint categories?
ENGINE 42
SERVICE BRAKES 39
UNKNOWN OR OTHER 19
FUEL/PROPULSION SYSTEM 17
POWER TRAIN 17
ELECTRICAL SYSTEM 13
SERVICE BRAKES,ENGINE 8
AIR BAGS 7
SERVICE BRAKES, HYDRAULIC 7
ELECTRICAL SYSTEM,ENGINE 6
288 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2021 | ENGINE | THIS 2019 EQUINOX IS 1.6L DIESEL ENGINE. I BOUGHT IT BRAND NEW. I HAVE BEEN TO THE SERVICE 5 TIMES WITH A PROBLEM MESSAGE "ENGINE POWER IS REDUCED". WHEN THIS HAPPENS, THE VEHICLE CANNOT RUN OVER 15MPH. EVERY TIME THIS HAPPENS, I AM ON A FREEWAY AND ALL OF A SUDDEN THE VEHICLE SLOWS DOWN AND I CANNOT GET IT TO RUN OVER 15MPH. VERY DANGEROUS AND BIG SAFETY ISSUE BECAUSE IN MOST CASE THIS HAPPENED, I SEMI TRUCK IS BEHIND ME RUNNING AT FREEWAY SPEED LIMIT, HONKING AT ME TO GET OUT OF THE WAY AND I AM NERVOUSLY TRYING TO FIND AN EMERGENCY LANE TO STOP. WHEN I AM ON THE FAST LANE, IT IS DIFFICULT TO FIND AN EMERGENCY QUICKLY. NOW THAT I READ THIS ACCIDENT STORY, HTTPS://WWW.MSN.COM/EN-US/NEWS/CRIME/YOUNG-FATHER-KILLED-IN-SUSPECTED-DUII-CRASH-ON-HIGHWAY-26-IN-BORING/AR-BB1DFXOU?OCID=HPLOCALNEWS , I AM VERY SCARED TO DRIVE MY EQUINOX. TODAY IS JANUARY 31, 2021. MY EQUINOX IS AT RON TONKIN CHEVROLET SERVICE DEPARTMENT FOR THE SAME PROBLEM "ENGINE POWER IS REDUCED" "CLEANING EXSHAUST FILTER, CONTINUE DRIVING". HOW CAN I CONTINUE DRIVING WHEN IT IS NOT SAFE AS IT WON'T RUN OVER 15MPH. THE FIRST TIME THIS HAPPENED, THEY TOLD ME THE DEISEL ENGINE HAS TO GO TO A REGENERATION PROCESS. THEY SAID THEY HAD TO MANUALLY DO IT. THEN IT HAPPENED AGAIN, THIS TIME THEY SAID THERE IS A PROGRAMMING ISSUE UPDATE. IT HAPPENED AGAIN TWICE, THIS TIME THE ENGINE LIGHT COMES ON. THEY REPLACED AN SOP PART. IT HAPPENED AGAIN. THIS IS THE SAME ISSUE WHY IT'S AT THE DEALERSHIP DEPARTMENT TODAY. THIS A BIG SAFETY ISSUE. PLEASE HELP! NOTE: I AM GATHERING THE SERVICE RECORDS. THE DATE IT FIRST HAPPENED MAY NOT BE ACCURATE. I WILL PROVIDED COPIES LATER. | Crash: No Fire: No | 10,000 |
| Dec 2020 | FUEL/PROPULSION SYSTEM | NOT PRESENT AT THIS TIME, SMELL OF FUEL COMING THROUGH VENTS I REPORTED MORE THAN ONCE TO DEALER WHOM NEVER ABLE TO FIND CAUSE. TO DATE, THIS HAPPENS AT TIMES WHEN FAN ON, AFTER STARTING VEHICLE, COMING FROM VENTS. | Crash: No Fire: No | 1,500 |
| Nov 2020 | VEHICLE SPEED CONTROL | TL*THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT STATED THAT WHILE HIS WIFE WAS PULLING INTO A PARKING SPACE WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING AS A RESULT, THE DRIVER CRASHED INTO A PARKED VEHICLE. THE DRIVER DID NOT SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO TURNERSVILLE AUTOMALL, 3400 NJ-42, TURNERSVILLE, NJ 08012, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AN OPEN A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. | Crash: Yes Fire: No Towed | 15,000 |
| Nov 2020 | STEERING | VEHICLE VIOLENTLY SWERVING WHILE DRIVING. HAVE MADE MULTIPLE COMPLAINTS TO GM, HAS BEEN SERVICED SEVEN TIMES FOR THIS SAME ISSUE. GM REFUSES TO REPAIR OR ACKNOWLEDGE PROBLEM. VEHICLE VIOLENTLY SWERVES OUT OF LANE INTO SHOULDER/ ONCOMING TRAFFIC. HAVE TO FIGHT STEERING TO GET IT BACK INTO LANE. | Crash: No Fire: No | 28,000 |
| Oct 2020 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEADLIGHTS, THE ENGINE, AND THE ELECTRICAL SYSTEM FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE LOW BEAM AND HIGH BEAM HEADLIGHTS WERE AIMED INCORRECTLY. THE FAILURE TO ILLUMINATE THE ROADWAY PROPERLY CAUSED A DRIVING HAZARD WHILE DRIVING IN LOW LIGHT CONDITIONS. THE CONTACT WAS ALSO CONCERNED THAT AFTER STARTING THE VEHICLE AND WALKING AWAY WITH THE KEYFOB, THE VEHICLE SHUT-OFF INDEPENDENTLY. THE VHICLE WAS TAKEN TO DYER CHEVROLET (4200 SOUTH US HIGHWAY 1 FORT PIERCE, FLORIDA, 34982, (772)-461-4800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS WERE NOT ADJUSTABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE FAILURE MILEAGE WAS 10,300. | Crash: No Fire: No | 10,300 |
| Sep 2020 | FUEL/PROPULSION SYSTEM | UNKNOWN, BUT MAY BE THE FUEL TANK ITSELF OR THE WIRING IS MY GUESS. I FEAR WHATEVER IS WRONG COULD BE EFFECTING THE ENGINE. ON APRIL 12, 2020 MY CAR DIDN'T FILL ALL THE WAY UP WITH GAS. THERE WAS A LITTLE BIT LEFT THAT NEEDED FILLING. I WAS CURIOUS WHY & SENT A PICTURE TO MY MOM. THE CAR SEEMED TO BE WORKING FINE UNTIL JULY 2019. UPON FILLING IT WITH GAS, THE PUMP KEPT SHUTTING OFF ON ME. I TOOK IT INTO THE AUTO REPAIR SHOP TWICE (JULY & AUGUST) TO HAVE IT FIXED FOR THE SAME ISSUE SO FAR & THEY STILL HAVEN'T BEEN ABLE TO FIX IT. THE PROBLEM GOT PROGRESSIVELY WORSE, AND AFTER THE FIRST VISIT IN JULY, MY CAR WOULD NOT FILL WITH GAS AT ALL ANYMORE DURING THE SECOND TIME FILLING IT UP. I HAD TO BORROW A RENTAL FROM THE AUTO SHOP WHILE THEY TRIED TO FIX IT FOR THE SECOND TIME. I EVENTUALLY GOT MY CAR BACK, AND WHEN I TRIED FILLING IT UP WITH GAS ON THE SAME DAY I GOT MY CAR BACK, IT DISPLAYED THE SAME ISSUE. THE PUMP KEPT SHUTTING OFF ON ME. NOW, MY VEHICLE IS DOING A WEIRD SURGING FORWARD MOTION WHEN I'M BARELY PRESSING ON THE GAS. | Crash: No Fire: No | 15,172 |
| Sep 2020 | ENGINE | WHILE VEHICLE IS COMING TO A HARD STOP OR OCCASIONALLY WHILE MAKING A RIGHT TURN, THERE IS A LOUD NOISE HEARD FROM THE ENGINE AREA. SERVICE CENTER INDICATED THIS IS A KNOWN ISSUE WITH THE VEHICLE BUT IT WAS NOT COVERED UNDER WARRANTY. THE CONDITION HAS EXISTED SINCE I PURCHASED THE VEHICLE. SERVICE CENTER INDICATED THE NOISE HEARD IS DUE TO THE TURBO UNIT HITTING THE RADIATOR AND SPECIAL TAPE COULD BE APPLIED TO DAMPED OR ELIMINATE THE NOISE. THE REPAIR WAS $550. BULLETIN 19-NA-098 WAS REFERENCED FROM CHEVY. | Crash: No Fire: No | 36,000 |
| Sep 2020 | FUEL/PROPULSION SYSTEM | UNKNOWN, BUT MAY BE THE FUEL TANK ITSELF OR THE WIRING IS MY GUESS. I FEAR WHATEVER IS WRONG COULD BE EFFECTING THE ENGINE. ON APRIL 12, 2020 MY CAR DIDN'T FILL ALL THE WAY UP WITH GAS. THERE WAS A LITTLE BIT LEFT THAT NEEDED FILLING. I WAS CURIOUS WHY & SENT A PICTURE TO MY MOM. THE CAR SEEMED TO BE WORKING FINE UNTIL JULY 2020. UPON FILLING IT WITH GAS, THE PUMP KEPT SHUTTING OFF ON ME. I TOOK IT INTO THE AUTO REPAIR SHOP TWICE (JULY & AUGUST) TO HAVE IT FIXED FOR THE SAME ISSUE SO FAR & THEY STILL HAVEN'T BEEN ABLE TO FIX IT. THE PROBLEM GOT PROGRESSIVELY WORSE, AND AFTER THE FIRST VISIT IN JULY, MY CAR WOULD NOT FILL WITH GAS AT ALL ANYMORE DURING THE SECOND TIME FILLING IT UP. I HAD TO BORROW A RENTAL FROM THE AUTO SHOP WHILE THEY TRIED TO FIX IT FOR THE SECOND TIME. I EVENTUALLY GOT MY CAR BACK, AND WHEN I TRIED FILLING IT UP WITH GAS ON THE SAME DAY I GOT MY CAR BACK, IT DISPLAYED THE SAME ISSUE. THE PUMP KEPT SHUTTING OFF ON ME. NOW, MY VEHICLE IS DOING A WEIRD SURGING FORWARD MOTION WHEN I'M BARELY PRESSING ON THE GAS. | Crash: No Fire: No | 15,172 |
| Sep 2020 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE | ONCE I HAVE WARMED THE CAR AND PUT IT IN MOTION WHETHER IN REVERSE OR FORWARD AS I SLOW DOWN TO COME TO A STOP LIGHT OR YIELD THE CAR EITHER STARTS TO DIE OR DIES COMPLETELY. I CAN TRY TO PUSH THE DRIVERS PEDAL AND SOMETIMES IT WILL CRANK BACK UP AND CONTINUE IN MOTION AND SOMETIMES, IN THE MIDDLE OF TRAFFIC I MIGHT HAVE TO PUT ON THE BRAKE, PUT IT IN PARK AND START IT ALL OVER AGAIN. THIS IS VERY SCARY, VERY DANGEROUS!!! DOESN'T MATTER THE TYPE OF ROAD I AM ON. I WAS TOLD THIS IS A NORMAL THING FOR THIS VEHICLE, BUT THIS IS HARD FOR ME TO BELIEVE THAT A CAR IS MADE TO GO DEAD AT A MOMENTS NOTICE IN TRAFFIC. | Crash: No Fire: No | 21,180 |
| Jul 2020 | UNKNOWN OR OTHER | TWO WEEKS AFTER I PURCHASED THE BRAND NEW CAR IT STARTED ACTING UP MAKING LOUD SCREECHING NOISES, AND TURNING OFF ON ITS OWN. THE DEALERSHIP SAID THEIR WAS NOTHING WRONG WITH IT. TOOM IT IN 4 TIMES AND YET NOTHING WAS WRONG WITH THE CAR ACCORDING TO THEM IT WAS ME. FINALLY THEY HAD TO TOW THE CAR BECAUSE IT TURNED OFF ON ME GOOD THING I WAS BARELY LEAVING MY HOME AND IT'S NOW BEEN 8 MONTHS AND NOTHING HAS BEEN DONE TO FIX THE CAR IT'S JUST SITTING AT THE DEALERSHIP BECAUSE THEY CAN'T FIGURE OUT WHY IT TURNS OFF ON IT'S OWN. THEY DENIED ME A RENTAL CAR BECAUSE THE CAR WAS DEEMED SAFE BUT YET THE CAR HAS TURNED OFF ON THEM BUT STILL IT IS SAFE. I DON'T KNOW WHAT TO DO OR WHO TO ASK FOR HELP BUT NEITJER GM NOR CHEVROLET WANT TO SOLVE THIS. THEY SAY IT'S A BUY BACK BUT YET NO ONE IS WILLING TO GIVE ME ANY OTHER INFORMATION. | Crash: No Fire: No | 15,000 |
| Jul 2020 | VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE | WHILE IN MOTION THE CAR RANDOMLY AND QUICKLY DECELERATES AND WILL NOT ALLOW YOU TO ACCELERATE. PHILLIPS CHEVROLET HAS ATTEMPTED TO REPAIR THE CAR CITING ENGINE POWER REDUCTION,TRANSMISSION, STABILATRAK AND NON VERIFIABLE ISSUES OVER A 2 MONTH PERIOD. WITHIN THAT 2 MONTH PERIOD, MAY 18, 2020 TO JULY 24, 2020, THERE WERE 7 ATTEMPTS TO REPAIR THE CAR. ALL 7 ATTEMPTS WERE UNSUCCESSFUL. BETWEEN JUNE 22, 2020 AND JULY 30, 2020 THERE WERE MORE THAN 20 TELEPHONE CALLS PLACED BETWEEN GENERAL MOTORS AND I, REGARDING THIS VEHICLE AND IT'S ENGINE, TRANSMISSION AND NON-VERIFIABLE ISSUES. GENERAL MOTORS AND PHILLIPS CHEVROLET ARE REFUSING TO ACKNOWLEDGE THAT THE CAR IS A LEMON. THERE ARE CURRENTLY A LITTLE OVER 8,500 MILES ON THE CAR AND I AM IN FEAR OF MY LIFE EACH TIME I ENTER THE CAR AND I HAVE MADE PHILLIPS CHEVROLET AND GENERAL MOTORS AWARE OF THIS ISSUE. THIS IS MY SECOND NHTSA REPORT. THE INITIAL NHTSA REPORT IS 302587, WAS FILED ON JUNE 22, 2020. PHILLIPS CHEVROLET AND GENERAL MOTORS ARE REFUSING TO PROVIDE ME WITH A SAFE VEHICLE TO TRAVEL IN DESPITE 7 SERVICE VISITS WITH PHILLIPS CHEVROLET, AND MORE THAN 20 TELEPHONE INTERACTIONS WITH GENERAL MOTORS. THERE A MORE REPORTS BUT YOUR SYSTEM WILL ONLY ALLOW ME FIVE DOCUMENTS, | Crash: No Fire: No | 8,507 |
| Jun 2020 | SEAT BELTS | TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY IN THE BUCKLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BRADLEY CHEVROLET (711 N LAKE HAVASU AVE, LAKE HAVASU CITY, AZ 86403, (928) 855-0577), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 23,000. | Crash: No Fire: No | 23,000 |
| Jun 2020 | UNKNOWN OR OTHER,ENGINE | WHEN THE VEHICLE IS IN MOTION AN INTERMITTENT FOUL CHEMICAL TYPE ODOR EMITS INTO THE CAR THROUGH ALL OF THE A/C VENTS. I HAVE BEEN IN CONTACT WITH THE GENERAL MOTORS CUSTOMER ASSISTANCE, MY DEALERSHIP SERVICE DEPARTMENT AND THE BBB AUTOLINE WHOM ARE ALL AWARE THAT THERE IS A PROBLEM WITH THE VEHICLE STATED IN A TECHNICAL SERVICE BULLETIN AND IN A RECALL FOR THE ISSUE BUT GM STATES THERE IS NO REPAIR TO COMPLETELY ELIMINATE THE CONDITION AT THIS TIME. AFTER 4 SERVICE REPAIR ATTEMPTS AND A FINAL REPAIR ATTEMPT, THE PROBLEM IS STILL OCCURRING, IN WHICH GM, DEALERSHIP SERVICE DEPARTMENTS AND BBB AUTOLINE ARE AWARE AS WELL. THIS NAUSEATING ODOR IS A CHEMICAL TYPE POLLUTION EMITTING INTO THE VEHICLE CABIN THAT PRESENTS A HEALTH CONCERN AND SAFETY HAZARD FOR MYSELF AND ALL OTHER OCCUPANTS WHILE INSIDE THE VEHICLE. THE ODOR IS SO POTENT THAT IT ADVERSELY AFFECTS MY ABILITY TO SAFELY CONTROL THE VEHICLE WHILE IN MOTION. THE IMPURE AC IS NAUSEATING AND TAKES MY FOCUS OFF OF THE ROAD AND INTO AN IMMEDIATE PANIC TO FIND A WAY TO GET THE CONTAMINATED AIR OUT OF THE VEHICLE AS QUICKLY AS POSSIBLE. THIS PROBLEM/DEFECT WITH THE VEHICLE CREATES AN UNSAFE AND UNHEALTHY CONDITION. THE COMPONENT/PART CAUSING THE PROBLEM IS UNKNOWN BY ALL PARTIES. TSB: PIT2726. GM RECALL:N192271200. *TR | Crash: No Fire: No | 20 |
| May 2020 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | WHILE DRIVING HOME FROM WORK AT 9:30 PM ON A STATE HIGHWAY, MY 17 YEAR OLD SON HIT A DEER ON THE FRONT PASSENGER SIDE OF THE CAR. THE AIRBAGS DEPLOYED AND HE SLOWED DOWN AND PULLED OVER AND SMELLED SMOKE. HE GOT OUT OF THE CAR AND SAW FLAMES. HE IMMEDIATELY CALLED 911 AND HIS MOTHER. THE CAR WAS ON FIRE AND BURNED UNTIL FIRE COMPANY GOT THERE AND PUT THE FIRE OUT. MOST OF THE PASSENGER SIDE OF THE CAR UNDER THE HOOD WAS DESTROYED. THE CAR WAS A TOTAL LOSS. MY CONCERN IS THAT CAR SHOULD NEVER HAVE CAUGHT ON FIRE. MY SON IS LUCKY HE COULD GET OUT OF THE CAR. HE WAS SHAKEN UP AND GOT WHIPLASH FROM THE IMPACT BUT SEEMS TO BE OK. HOWEVER, MY BRAND NEW 2019 EQUINOX IS NOT OK. I CAN TELL YOU, IF THE CAR HADN'T STARTED ON FIRE, STRUCTURALLY, THERE WASN'T A TON OF DAMAGE. IT COULD HAVE EASILY BEEN REPAIRED. I WOULD LIKE TO KNOW HOW THIS HAPPENED? | Crash: Yes Fire: Yes Towed | 8,000 |
| May 2020 | ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ABNORMAL CHEMICAL ODOR INSIDE OF THE VEHICLE, COMING THROUGH THE AIR VENTS WHILE THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE WAS PRESENT AFTER THE AUTO FUEL SHUT OFF WAS ACTIVATED AND THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO PRESTON HOOD CHEVROLET LOCATED AT 212 SW HOLLYWOOD BLVD, FORT WALTON BEACH, FL (850) 664-7000, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 600. | Crash: No Fire: No | 600 |
| May 2020 | ENGINE,FUEL/PROPULSION SYSTEM | I HAVE 33K MILES ON THE VEHICLE AND WHEN DRIVING THE CAR FEELS AS IF IT WANTS TO SHUT DOWN. A FEW RECENT DRIVES, ON CITY STREET, I'VE BEEN FEELING THE CAR STRUGGLING TO ACCELERATE CAUSING A JERKING FORWARD MOTION. ANOTHER ISSUE I HAVE IS I RECENTLY HAD TO PUT AIR IN MY RIGHT REAR TIRE, WHEN I PLUGGED MY TIRE INFLATOR IN THE ELECTRIC SOCKET AND TURNED THE POWER ON, THE CAR SOUNDED LIKE IT WAS STRUGGLING TO STAY ON AND THE ENGINE WAS BECOMING INCREASINGLY NOISIER. I PROCEEDED TO PUT AIR IN MY TIRE AND THE RIGHT BREAK LIGHT BEGAN FLASHING, ONLY THE RIGHT BRAKE LIGHT. I HAD USED MY TIRE INFLATOR IN THE PAST ON SAME VEHICLE ABOUT A YEAR AGO AND HAD ZERO ISSUES. I ALSO RECEIVED NOTIFICATION FROM ONSTAR TODAY, 5/13/20 THAT THE SYSTEM HAD DETECTED A FUEL EMISSIONS ISSUE AND THEN MY ENGINE LIGHT TURNED ON. *TR | Crash: No Fire: No | 30,000 |
| Mar 2020 | POWER TRAIN | I'LL BE DRIVING VERY LIGHTLY AND ABOUT 25MPH WHEN IT WANTS TO SHIP IT SURGES. I STILL HAVE THE SAME PRESSURE IN THE GAS PEDAL. I SEEN IT GET STUCK AT DOWN SHIFTING A FEW TIMES WHEN GOING DOWN A HILL. IT HAS LUNGED ALMOST TOO ONE TIME. I BROUGHT IT TO THE DEALER THEY TEST DRIVE IT, HAD NO CODES WAS TOLD IT WAS NORMAL. I BEEN DRIVING CVTS FOR A DECADE NOW AND I KNOW THIS IS NOT THAT SONI SORT OF BOUGHT IT. I THINK THE TRANSMISSION SHOULDN'T DO THIS. | Crash: No Fire: No | 14,000 |
| Mar 2020 | POWER TRAIN | TRANSMISSION SHUDDERS WHILE DRIVING AT LOW RPM. INTERMITTENT HARD OR ROUGH SHIFTING. THIS HAPPENS USUALLY AT SPEEDS AROUND 45 MPH IT HAS A SHUDDER AND SLIGHT SURGE. ANOTHER INCIDENT WHILE STOPPED, FOOT ON THE BRAKE THE VEHICLE LUNGED FORWARD. | Crash: No Fire: No | 10,650 |
| Mar 2020 | SERVICE BRAKES,ENGINE | I WAS DRIVING ABOUT 45 MPH AND I HEARD A NOISE. ENGINE SAID SPEED REDUCE. WHEN I WENT TO BRAKE THE CAR HARD NO POWER BRAKE AND WAS VERY DIFFICULT TO STOP. IT CAN NOT BE DRIVE BECAUSE I HAVE NO BRAKES | Crash: No Fire: No | 15 |
| Mar 2020 | EQUIPMENT | 2019 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO RADIO MALFUNCTION. *LD THE CONSUMER STATED THE RADIO POWERS ON AUTOMATICALLY WHEN STARTING THE VEHICLE, AFTER BEING POWERED OFF. THE RADIO WAS REPLACED THE FAILURE PERSISTED. *JS | Crash: No Fire: No | Unknown |
| Feb 2020 | STEERING | CAR STEERS ITSELF. STEERING WHEEL JERKS ITSELF TO LEFT OR RIGHT RANDOMLY WHILE DRIVING, USUALLY ENOUGH TO CAUSE MINOR CONTROL OF THE STEERING OF MY EQUINOX. THIS HAPPENS MORE OFTEN ON HIGHWAY AND HIGHER SPEED ROADS. WHEN GOING AROUND CURVES IN THE ROAD / HIGHWAY, VEHICLE WILL NOT STRAIGHTEN OUT WHEN OUT OF CURVE. THIS HAS CAUSED ME TO DRIVE OFF OF THE ROAD INTO GRAVEL SHOULDER AND NEARLY SIDESWIPE OTHER VEHICLES BOTH NEXT TO ME AND DRIVE INTO ONCOMING TRAFFIC. NO ACCIDENTS HAVE BEEN CAUSED AS OF YET, BUT MANY NEAR MISSES. THIS ISSUE HAS BEEN GOING ON SINCE SEPTEMBER. I MADE CHEVROLET AWARE OF THE ISSUE THROUGH A REPAIR ATTEMPT. IT HAS BEEN SERVICED THREE TIMES FOR THIS ISSUE AND I HAVE OPENED A CASE WITH THE BBB. CHEVROLET HAS NOT FIXED THE PROBLEM, REPLACED THE VEHICLE, OR ACKNOWLEDGED THE PROBLEM. I HAVE MADE IT CLEAR THROUGH EXTENSIVE CONVERSATIONS WITH THE GENERAL MOTORS BUSINESS RESOURCE CENTER THAT IS DEALING WITH MY BBB CASE THAT MY LIFE IS IN DANGER EVERY TIME I DRIVE THIS VEHICLE AND THEY SIMPLY DO NOT CARE. REGARDLESS OF MY THREE REPAIR ATTEMPTS FOR THE SAME ISSUE, NOBODY AT GM CARES ABOUT MY SAFETY. WHEN I BRING IT UP, I HAVE BEEN TOLD 'DON'T DRIVE IT IF YOU DON'T FEEL SAFE IN IT' AS IF I CAN SIMPLY WALK TO WORK, APPOINTMENTS, ETC. GENERAL MOTORS DOES NOT CARE ABOUT THE SAFETY AND SAFETY CONCERNS OF THEIR CUSTOMERS. IT HAS BEEN 129 DAYS SINCE I INITIALLY BROUGHT UP THIS SAFETY ISSUE AND GENERAL MOTORS IS DOING NOTHING ABOUT IT. THE VEHICLE IS STILL IN USE DAILY, STILL HAVING THE SAME ISSUE. DOCUMENTATION OF REPAIR ATTEMPTS AND BBB PAPERWORK AVAILABLE UPON REQUEST. *JS | Crash: No Fire: No | 16,519 |
| Jan 2020 | POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) | PURCHASED NEW CAR ON SEPTEMBER 7 2019. STARTED HAVING CAR ISSUES ON 9/25/2019 TOOK CAR IN ON 9/27/2019. CAR WAS MAKING LOUD SCREECHING NOISES, BRAKE PEDAL WOULD GET HARD. WAS HARD TO BREAK. WHEN REVERSING SCREECHING NOISE WOULD GET LOUDER AND LOUDER. WAS TOLD BY A CHEVROLET TECHNICIAN CAR WAS FINE IT WAS BECAUSE IT WAS NEW. TOOK CAR IN ONCE AGAIN ON 12/26/2019 VEHICLE WOULD RANDOMLY NOT TURN ON, BRAKE PEDAL WOULD GET HARD, CAR WOULD SCREECH. CAME TO THE POINT WERE I WAS SCARED TO TAKE THE CAR TO THE GROCERY STORE BECAUSE I WAS UNSURE ON WHETHER THE CAR WOULD RANDOMLY NOT START. INFORM CHEVROLET OF EVERETT AND WAS TOLD IT WAS 3 BOLTS, AND WAS GIVEN THE CAR BACK. TOOK CAR TO CALIFORNIA AFTER THE DEALER TOLD ME CAR WAS COMPLETELY SAFE. 1/14/2020 CAR WAS TOWED TO DEALERSHIP BECAUSE IT WOULD NOT TURN ON. CALLED CHEVROLET THEY SAID THEY DO NOT KNOW WHAT IS WRONG WITH THE CAR. THEY DO NOT UNDERSTAND WHY IT TURNS OFF AND WHY IT WON'T TURN ON. CALLED GM MOTORS THEY SAID THEY ARE UNABLE TO HELP BUT I CAN START A CASE IN WHICH I DID. WENT TO CHEVROLET ON 1/24/2020 THEY SAID THEY HAVE NO IDEA ON WHY THE VEHICLE IS HAVING STARTING PROBLEMS, TRIED MAKING ME TAKE THE VEHICLE HOME KNOWING IT IS UNSAFE BECAUSE THEY CAN'T FIX IT. CAR HAS BEEN SITTING IN SHOP NOW FOR 14 DAYS AND NO ONE HAS INFORMATION ON HOW TO HELP ME, NOR HAS ANYONE CONTACTED ME, I HAVE CALLING RECORDS ON HOW MANY CALLS I'VE MADE TO GM MOTORS TRYING TO GET A HOLD OF ANYONE WHO CAN HELP ME BUT THEY ALWAYS STATE NO ONE IS AVAILABLE TO HELP ME. GM MOTORS ALSO DID 'ADVICE'ME TO NOT SEEK ANY LEGAL HELP IF I WANTED TO BE HELPED. | Crash: No Fire: No | 3,000 |
| Jan 2020 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | THE ELECTRONIC SPEED CONTROL SUDDENLY STOPPED WORKING AND NO LONGER FUNCTIONS. THE AUTOMATIC STOP FEATURE CAUSES THE VEHICLE TO LURCH FORWARD SUDDENLY WHEN YOU PRESS THE GAS PEDDLE FOLLOWING A STOP. THE DYNAMIC BRAKING SUDDENLY ENGAGES WHILE DRIVING AT HIGHWAY SPEEDS ON THE INTERSTATE AND THERE ARE NO OTHER VEHICLES OR OBSTRUCTIONS IN THE AREA. | Crash: No Fire: No | 9,000 |
| Jan 2020 | AIR BAGS | THE FRONT OF MY VEHICLE WAS IMPACTED BY HEAVY SNOW/SLUSH THROWN FROM A SNOWPLOW MOVING WESTBOUND ON A CITY STREET AT AN ESTIMATED SPEED OF 40 MPH. MY VEHICLE WAS MOVING EASTBOUND AT ABOUT 35 MPH. THE FRONT GRILL OF MY VEHICLE WAS DAMAGED AND THE FRONT BUMPER WAS PUSHED OUT OF PLACE. I THINK THE AIRBAG SHOULD HAVE DEPLOYED? | Crash: No Fire: No | 6,000 |
| Jan 2020 | SERVICE BRAKES | WHEN REAR E- BRAKES ARE WET THEY LOCK UP AND MAKE A LOUD SOUND. THIS HAPPENS AFTER A HARD RAIN OR IF YOU GO THRU THE CAR WASH WITH THE UNDER CARRIAGE OPTION AND RELEASE THE E-BRAKE AFTER PARKING. | Crash: No Fire: No | 12,000 |