Complaint volume
288 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Chevrolet Equinox Complaints
288 consumer-submitted complaints on record for the 2019 Chevrolet Equinox, grouped by component category.
288 Total complaints
21 Crash reports
7 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, service brakes, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 7 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 127 complaints, with an average reported failure mileage of 27,001 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, service brakes, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Chevrolet Equinox complaints?
21 Crash
7 Fire
4 Injury
0 Fatality
20 Towed
3 Medical attention
What are the most common 2019 Chevrolet Equinox complaint categories?
ENGINE 42
SERVICE BRAKES 39
UNKNOWN OR OTHER 19
FUEL/PROPULSION SYSTEM 17
POWER TRAIN 17
ELECTRICAL SYSTEM 13
SERVICE BRAKES,ENGINE 8
AIR BAGS 7
SERVICE BRAKES, HYDRAULIC 7
ELECTRICAL SYSTEM,ENGINE 6
288 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2025 | SERVICE BRAKES | I own a 2019 Chevy Equinox LT 1.5L and am experiencing the exact symptoms described in GM recall 18V576000. After 1–2 hours of driving, the rear brakes begin to drag, creating hesitation during takeoff. The issue resolves after the vehicle cools down. Both my mechanic and independent research confirm this is the same safety defect described in that recall, but my VIN is not included. | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I was driving one day and my radio shut off, screen black and no sound. Came back on like it rebooted. Worked fine. The next day it did the same thing but only the screen went out but for longer this time. I work at a collision center and used our scanner to see what the problem might have been. It was giving a bunch of codes for radio and onstar. The next day it was perfectly fine. So I scanned it again just to see if the codes were still there. They weren't, but instead had 2 codes for brake control module in my engine and my transmission. My fan in the front has also been making slowing down and speeding up randomly. | Crash: No Fire: No | Unknown |
| Jun 2025 | SERVICE BRAKES | I was driving brake pedal went causing me to use emergency brake to stop. Took and got it diagnosed. The brake vacuum went out. The repair bill was $680 that have to pay tomorrow 6-19. I had someone in my car that I was transporting. This could end very card if I was an experienced CDL driver. My car 2019 Chevy Equinox only has 107,310 miles. I am so frustrated this is not on the recall list for the same problem other GM owners were having | Crash: No Fire: No | Unknown |
| Jun 2025 | VISIBILITY/WIPER | Driver side mirror changes position at start of vehicle for no reason. This makes for a very dangerous situation while driving as nitro has moved and is showing other than where it was set at. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | I have a leak somewhere inside the car. Every time it rains I have water under the cargo area, that I have to vacuum water out. ( where the spare tire is) I don't know where its coming in at. I don't feel like vehicles that cost as much as they do should have major problems like this and now because of this my moon roof no longer works. Thank you for your time | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | Symptoms were poor gas mileage, highly rough idle (especially in DRIVE, while at a stop), lag in acceleration as well as delayed response to gas pedal depression, struggled take off from an incline while utilizing AC on high output. Diagnosed by a code reader with confirmation by a trusted mechanic that the transmission is malfunctioning. Mechanic indicates the need to seek a shop specializing in transmissions because this entails disassembly of drain pan and plug to find issue either with fluid seal or the start/stop assembly in relation to the transmission. Issues began approximately 6 months ago, as I have been trying to deduce the issue by process of elimination by way of services and mileage recommendation. All professional involved indicate that a Chevy at this mileage and age do not typically display concerns related to the transmission. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | The contact owns a 2019 Chevrolet Equinox. The contact stated that while at a stop, the vehicle lost automotive power. In addition, the contact stated that the vehicle failed to respond while shifted into gear. Several unknown warning lights were intermittently illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed and a transmission error code was retrieved; however, no other failure was identified. The contact stated that the vehicle was repaired, and an unknown part was replaced; however, the failure persisted. The vehicle was taken to another independent mechanic for a second opinion; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken to a third independent mechanic, where it was it was diagnosed; however, the cause of the failure was not yet determined. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000. | Crash: No Fire: No | 97,000 |
| May 2025 | ENGINE AND ENGINE COOLING | The contact called on behalf of the owner of a 2019 Chevrolet Equinox. The contact stated that there was coolant leaking from the engine compartment. The vehicle was driven to the contact and to a local mechanic who diagnosed that the coolant expansion tank recovery hose had failed causing engine coolant to leak from the hose onto the PCM. The contact stated that the hose needed to be replaced. The vehicle was not repaired. The contact was concerned that due to the location on the hose the failure would reoccur once the hose was replaced. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 49,549. | Crash: No Fire: No | 49,549 |
| May 2025 | SERVICE BRAKES | I was driving and all of a sudden my brake assist light and engine light come on and then when I tried to brake, the brake pedal was very hard to push and it was very hard to stop. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,ELECTRICAL SYSTEM | To Whom It May Concern, I'm writing to formally report a critical failure of the Auto Start-Stop system in my 2019 Chevy Equinox that occurred today, resulting in a hazardous situation during rush hour traffic. While stopped in the northbound left turn lane of Route 202 at the intersection with Baltimore Pike, the vehicle’s Auto Start-Stop feature engaged as expected. However, upon releasing the brake to proceed, the engine failed to restart, and the vehicle remained completely inoperative — engine off, no power, and unresponsive to ignition attempts. This failure caused the vehicle to become stranded in a live intersection during heavy traffic, posing a serious safety risk not only to myself but also to other motorists. A Pennsylvania State Police officer arrived on the scene and assisted by pushing the vehicle across three active lanes of traffic while in neutral, performing a battery jump with a brand new battery of five months, and escorting me home to ensure I was safe. This situation was both dangerous and unacceptable, especially considering that the failure stemmed from a system designed for emissions/fuel efficiency, not safety. The Auto Start-Stop feature in this vehicle clearly introduces critical failure points without adequate redundancy or reliability, particularly in real-world driving conditions. Additionally, I contacted my local Chevrolet dealership and spoke directly with a technician in the service department. He confirmed that they have had multiple customers reporting similar failures with the Auto Start-Stop system. According to him, this is not an isolated incident, and in several cases, it has placed drivers in equal danger. I am formally requesting: An investigation into this incident, Information on any existing Technical Service Bulletins (TSBs) or recalls related to this failure, A full inspection of the vehicle at GM’s expense, And a report on what steps GM is taking to prevent similar failures from putting other drivers in harm’s way. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | The contact owns a 2019 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an Advanced Auto Parts where a diagnostic test was performed and DTC U0101 and P12A6 were retrieved. The vehicle was then taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,533. | Crash: No Fire: No | 108,533 |
| Mar 2025 | SERVICE BRAKES,ENGINE | Poor quality Vacuum Pump failed, resulting in debris in crack shaft assembly and preventing brake functionality. Check engine displays and error message stated "Service Brake Assist" which does not indicate a vacuum pump failure, which is misleading in troubleshooting issue. Hard brake pedal is a symptom, which would lead a repair facility or consumer to replace Brake Power Booster, which does not resolve issue, but will temporarily resolve brake pedal symptom, leading to further damage to crank shaft. | Crash: No Fire: No | Unknown |
| Mar 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER | Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect. | Crash: No Fire: No | Unknown |
| Mar 2025 | FUEL/PROPULSION SYSTEM | Fuel pump isn't pumping gas. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | I was driving down the road and my engine stopped. It stopped so suddenly that I did not have time to get out of the road and my safety was put at risk. When I took it to a certified Chevrolet dealership, they told me that the vacuum pump failure caused extensive damage to the motor and I needed to have my entire motor replaced. When I asked them what I could have done to prevent such catastrophic failure, they stated that there was nothing to prevent it. I did not have any warning on my dash at the time of the incident. This was at least the 2nd vacuum pump failure on this vehicle since I've owned it. I got it replaced at a certified Chevrolet dealership in 05/2022 when my brakes went out. In 05/22, the brakes went out but I was in a driveway and I did not feel my safety was a concern at that time. Now it's not even been 3 years and the vacuum pump failure risked my safety and caused catastrophic damage to engine to be replaced. | Crash: No Fire: No | Unknown |
| Feb 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Chevrolet Equinox. The contact stated that upon inspecting the vehicle, there was fuel leaking onto the driveway near the fuel tank. No warning lights were illuminated. The contact stated that the dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 19V667000 (FUEL SYSTEM, GASOLINE). The manufacturer was not notified of the failure. The failure mileage was 229,000. | Crash: No Fire: No | 229,000 |
| Feb 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | The vehicle is leaking oil from in between the engine and transmission I am some bit mechanical and im sure its the rear Maine seal leaking yes the vehicle is available for inspection im taking it to H&H chevrolet [XXX] for a inspection I talked to Christian brothers repair and I told them what it was doing and they told me alot about my vehicles problem and gave me some Estimates and also said they have 2 in there shop right now needing the same repair...How was my safety or the safety of others put at risk? well me and my family went out to get a few groceries and it was -25 outside and we almost didn't make it back home because the car was not wanting to drive.if it had died we would have been stuck in dangerously cold weather.no warning lights came on I only found it was leaking when I started to smell burning oil so I looked under it and there was a small puddle of oil. this happened Monday [XXX] and the car hasn't been drivable since it sounds fine but I don't know we haven't moved it since we got it home. this is really inconvenient this vehicle is my only means of transportation to work and I never thought on a car I purchased brand new it would ever blow a rear seal I have heard many other having these problems and I still can't understand why this isn't a recall this is a very expensive problem to just be put on people financially. i hoping GM can resolve this for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER,ENGINE | While driving, the vehicle went into Engine Power Reduced mode, check engine light went on, and the Brake Assist notification came on. I pulled over and turned off the vehicle; vehicle would not restart. Had the vehicle towed for diagnosis; told initial codes were timing issues. Vehicle has 83,000 miles and showed no evidence of any sort of failures - no warning lights, no brake issues, no hesitation, no unusual sounds, no rough idling or driving. Dealership stated the vacuum pump failed and broke apart into the camshaft and into the engine. Official diagnosis was new vacuum system and engine replacement for a cost of $14,000. | Crash: No Fire: No | Unknown |
| Jan 2025 | AIR BAGS | Component or System Failed: The airbag system failed to deploy during three separate accidents in 2024. The vehicle is still in my possession and available for inspection upon request. How Safety Was Put at Risk: The failure of the airbags to deploy during all three incidents increased the risk of injury to me and my passengers. While the seatbelts provided some protection, the lack of airbag deployment compromised the safety system and could have resulted in serious injuries in higher-severity impacts. Accident Details: 1.Accident #1 (July 2024): •Type: Side collision on the driver’s rear door. •Other Vehicle Speed: Estimated 30–40 mph. •Damage: Significant damage to the driver’s side rear door. •Airbag Deployment: None. •Warnings or Errors: No warning lights or messages before or after the incident. 2.Accident #2 (March 2024): •Type: Sideswipe collision on the passenger front end. •My Vehicle’s Impact: Passenger side front wheel and body. •Damage: The front wheel was severely damaged. •Airbag Deployment: None. •Warnings or Errors: No warning lights or messages before or after the incident. Inspection Status: The issue has not yet been reproduced or confirmed by a Chevrolet dealership or independent service center. Insurance adjusters inspected the vehicle after each accident, but no specific investigation into the airbag system was performed. The manufacturer has not yet inspected the vehicle. Warning Lamps or Symptoms Prior to Failure: There were no warning lamps, messages, or other symptoms. | Crash: Yes Fire: No | Unknown |
| Jan 2025 | SERVICE BRAKES | I was driving on the freeway way and during rush hour at 65 miles per hour the brakes completely stoppped working the peddle wouldn’t press I had to swerve to avoid an accident and slowly exited the freeway when it was safe to coast over from the number one lane to the exit. The vacuum pump failed which exploded inside my engine which in turn makes the engine stop functioning and destroys the whole engine with out warning | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Vehicle runs with reduced engine power. Was initially told the turbo needed cleaned, and it continued to happen. Then was told it needed to be replaced. The final result is that the tube that connects to the turbo keeps falling off. Being told there is no fix, and no recall, we just need to keep putting it back on when it pops off. | Crash: No Fire: No | Unknown |
| Dec 2024 | SERVICE BRAKES | The vehicle vacuum system and the power brake booster has caused the vehicle brake to fail in motion the second incident was almost fatal | Crash: No Fire: No | Unknown |
| Dec 2024 | EXTERIOR LIGHTING | Intellibeam feature is not dimming the lights when oncoming vehicles are present or there are vehicles in front of me. This has happened twice now in cold weather only (late November/early December) in Michigan. Also, they do not dim while driving when it's snowing. I have tried to disengage the feature using the button on the left stalk on the steering wheel but the button doesn't seem to turn the feature on or off. This issue could be affecting other drivers as the high beam lights are on as they pass or travel in front of me. Eventually the feature seems to work properly once the vehicle has been driven for 15-20 minutes. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | The brake vacuum booster failed, causing the brake assist system to malfunction. Yes, the component is available for inspection upon request. While merging onto the highway, the brake pedal became extremely tight, making it difficult to slow down or stop, creating a hazardous situation. Yes, the issue was confirmed by a service center, and the brake vacuum booster is being repaired. No, the vehicle and component have not been inspected by these parties, but the service center is addressing the repair. Yes, a “Service Brake Assist” warning appeared immediately before the brake pedal tightened. Afterward, the check engine light came on. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM | I JUST PURCHASED A 2019 CHEVY EQUINOX PREMIER AND I FOUND WATER IN THE SPARE TIME WHEEL WELL. AFTER SOME INVESTIGATION, I FOUND THERE IS A WATER LEAK CAUSING WATER TO SPILL ON THE FUSE BOX LOCATED IN THE BACK PANEL ON THE DRIVER'S SIDE. THIS IS CERTAINLY A SAFETY ISSUE IF THE FUSE PANEL SHORTS OUT, ESPECIALLY IF IT HAPPENS WHILE DRIVING. | Crash: No Fire: No | Unknown |