Complaint volume
288 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2019 Chevrolet Equinox Complaints
288 consumer-submitted complaints on record for the 2019 Chevrolet Equinox, grouped by component category.
288 Total complaints
21 Crash reports
7 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, service brakes, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 21 crash reports, 7 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 127 complaints, with an average reported failure mileage of 27,001 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, service brakes, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2019 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2019 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2019 Chevrolet Equinox complaints?
21 Crash
7 Fire
4 Injury
0 Fatality
20 Towed
3 Medical attention
What are the most common 2019 Chevrolet Equinox complaint categories?
ENGINE 42
SERVICE BRAKES 39
UNKNOWN OR OTHER 19
FUEL/PROPULSION SYSTEM 17
POWER TRAIN 17
ELECTRICAL SYSTEM 13
SERVICE BRAKES,ENGINE 8
AIR BAGS 7
SERVICE BRAKES, HYDRAULIC 7
ELECTRICAL SYSTEM,ENGINE 6
288 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | ELECTRICAL SYSTEM | In FMVSS 138, it says that the tire pressure monitoring system will warn drivers of under inflated tires. My TPMS system failed on my MY19 Chevrolet Equinox around 49,000 miles and no longer warns me of underinflated tires for all four tires. To fix it I would have to pay out of pocket costs starting at $732, per the dealership, on a safety critical system that should not fail at 6 years/49,000 miles. There is no recall issued after a check of my VIN. Since 1974, the OEM has had a responsibility to provide a free remedy for safety defects and noncompliance. In 2015, the free remedy was changed from 10 years to 15 years by the FAST Act. | Crash: No Fire: No | Unknown |
| Dec 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the contact became aware of a fuel-like odor coming from the driver’s side of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the sealed seam had failed and the fuel tank needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000. | Crash: No Fire: No | 89,000 |
| Nov 2025 | FUEL/PROPULSION SYSTEM | Drove car down street and the car wouldn’t accelerate. Had towed to mechanic who found the direct injection high pressure fuel pump snapped off. When removed from vehicle they found broken bolt in cylinder head and the steel fuel line from pump to injector rail leaking fuel. | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the camshaft, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 72,000. | Crash: No Fire: No Towed | 72,000 |
| Nov 2025 | SERVICE BRAKES | The vaccum pump for the braking system exploded in the cam shaft. Check system brake assist came up on the dash. The power brakes were non operational making it incredibly difficult to stop and increasing the distance by at least double. This is a 'known' issue with chevrolet but they have chosen NOT to issue a recall. | Crash: No Fire: No | Unknown |
| Oct 2025 | SEATS | In the 2019 equinox the power driver seat reclined completely on its own and will not sit back up. All other functions work on the seat. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2019 Chevrolet Equinox. The contact stated that while depressing the brake pedal, there was an abnormal grinding sound coming from the rear brakes. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the rear brake pads and rotors needed to be replaced. The contact completed the work himself. The contact recently took the vehicle the vehicle in for service at a dealer and was informed that the rear brakes and calipers would need to be replaced soon. The contact stated that the pads and rotors had been replaced approximately one year ago, and the vehicle was not driven daily. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V576000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Oct 2025 | FUEL/PROPULSION SYSTEM | I had an issue starting the vehicle. Once it started the check engine light was lit. I stopped at the nearest Autozone for a diagnostic check and the code P00C6 registered for Fuel Pump. I had the vehicle checked by a mechanic and he explained to me this vehicle has (2) fuel pumps. One in the fuel tank and one on the engine, which is considered a high pressure fuel pump. That is where the failure is and the pump requires special tools to install. It is something they can not do and recommend the vehicle go to the dealer. Thank you for taking time to read this & be well. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormally loud sound. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 12 MPH. No warning light was illuminated. The vehicle was taken to the nearest mechanic, which was a Toyota dealer. The vehicle was diagnosed with a failed throttle body and a failed air cooler outlet tube. The contact was informed that the throttle body and the air outlet tube needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 52,827. | Crash: No Fire: No | 52,827 |
| Oct 2025 | SERVICE BRAKES, HYDRAULIC,ENGINE | The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at a slow speed, the brake pedal was depressed, and the brake pedal was extremely hard and tight. No warning lights were illuminated. The contact was able to stop the vehicle because the vehicle was not being driven at a high speed. The vehicle was taken to the dealer where the failure was diagnosed as CAM shaft failure, timing chain, and vacuum pump failure. The contact was informed that the CAM shaft, timing chain, and vacuum pump needed to be replaced. The vehicle was repaired. In addition, the contact, who was an independent mechanic, stated that it was very important that the braking system operated independently. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 75,400. | Crash: No Fire: No | 75,400 |
| Oct 2025 | UNKNOWN OR OTHER | Transmission is slipping when I accelerate the car is only 5 years old | Crash: No Fire: No | Unknown |
| Oct 2025 | SEATS | Problem persists since 4/3/2025. While parked, the Driver’s Seat was leaned back. About 1 hour later, I couldn’t let it back up. Drove home slowly after 11p. Took to a Repair Shop next day to have the Driver’s Seat fixed. I paid for a Diagnostic & was told that the seat could not be repaired because GMC was no longer manufacturing the seat motor needed. The shop spoke to GMC & a Dealership. I called GMC the next day to complain & verify because car was only 2019 - parts are to be manufactured & made available for minimum of 10yrs! Over next 3 -6 months I spoke to numerous Customer Service employees & Supervisors. I was referred to a Certified Chevrolet Dealer, Dave Gil Chevrolet. I had to use a Large Wedge Pillow & Bed Pillow since the seat was flat back. My car was UNSAFE, difficult to drive & caused concern on whether the seat belts & Air Bags would work properly in the event of an accident or collision. The certified Dealership said that of the 3 motors in the seat, they could get the front one in 2weeks to 3months but not the motor for the rest of the seat. These are the part #’s unsure which is which: 1352-6511 & 1352-5388. I emailed & sent Certified Letter to GMC’s CEO. No response to my email but someone acknowledged my letter. All I ever wanted was my 2019 Equinox repaired properly. Note: Car payment, Insurance, Registration were still expected to be paid & they were by me. I was given a Customer Loyalty Certificate smaller than what I was quoted but not for a new Equinox, for a 2025 Trax which is much smaller! I was told my Equinox couldn’t be repaired, sizable bal due ( I had only purchased 2 yrs prior.) In June 2025 I was mailed a copy of the “California Repurchase Agreement” that GMC was adopting. ( see attached). I sent Certified Letters to that Dept but got no responses. I then escalated to the OH Attorney General’s Consumer Fraud Department & someone called me back. I shared the part #’s but several days have passed - no response. Con’tl | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | 2 nights ago, my engine light came on. I purchased a code reader today so see what may be wrong, and code P0299, popped up. I’ve reviewed and saw there’s no known recall on the issue but there’s a known Technical Service Bulletin (TSB). In a Facebook group I saw, it says that some people have replaced and code P0299 is still populating. I’m buying this vehicle and I have barely had 2 years now and wanted it to last. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Charge pipe/air intake hose came disconnected when driving causing reduced engine and idle problems. Car stalled multiple times at idle. Higher rpm’s cause hose to disconnect. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | I was stopped at a traffic light and the car just froze. All the dash lights started flashing, the brakes would not work. The car started moving slowly backing up traffic behind me. I barely made it to a parking lot off the road. | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM | Vehicle experienced derating. Check engine light on. Called mobile repair service. 20 year mechanic. Replaced Pedal Sensor. Fail. Second visit replaced Throttle Body. Fail. He advised better to take it to a reputable shop. Did. Shop worked on it for 2 months and ended up replacing ECM. I finally had the unit towed to an Electrical Specialist in Longmont Colorado. They replaced Wiring loom between pedal sensor and car worked again. Drove car to Kansas and after about 300 miles, loud boom and messages on display. ECM engaged electric emergency brake hard at 79 MPH. WAS on cruise. At 20 mph car stopped messaging, and resumed normal operation. Pulled over, checked car. 50 miles from nearest city. cautiously drove about 20mph, then 30, then more until up to speed limit again. Worked fine 140 miles (needed a population center to get car fixed)) and it happened again. Limped car a few miles to repair in Salina, Kansas. ECM erased all miles, messages, etc. They could find nothing. my research showed the 2025 Equinox EV recall (We had replaced ECM and reprogrammed). I went to get car and risked driving, but without cruise. Warnings would come up, but car ran. No more emergency stops, but plenty of warnings. $3K in repairs and still problem. I believe current problem is electrical that Equinox is known for. The ECM/Reprogramming problem that activated the Brake is the issue here and previously reported by many. Extremely dangerous! Car has 50K miles. Was flawless driver until now. Note: Unit was Rebuilt Salvage. I bought at 1460 miles. Hit right rear, Replaced right rear sheet metal, Rear driveline on right side (Genuine GM parts), Replaced Hatch door. Inspected by state of Michigan. Reputable Rebuilder. Zero bad reviews. Hundreds of excellent reviews. P.S. Cannot take to Chevrolet - they universally refuse to work on car - not to even change oil. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | The contact owns a 2019 Chevrolet Equinox. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed; however, the engine revved continuously as if the vehicle was going to drive forward. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. | Crash: No Fire: No | 70,000 |
| Aug 2025 | SERVICE BRAKES | Break assist break vacuum pump | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | Vehicle Information: 2019 Chevrolet Equinox VIN: [XXX] Mileage: [Insert your current mileage] Engine: 1.5L Turbo ⸻ Complaint Summary: Sudden and complete loss of brake assist while driving. Brake pedal became extremely hard to press, making it difficult to stop the vehicle safely. A warning message appeared on the dashboard stating “Brake Assist”. This happened without warning and made braking unpredictable and dangerous. If I had been driving downhill or in the mountains, I could have easily lost control or crashed. I was lucky to be on a relatively flat road when it happened. I inspected the vacuum hose and brake fluid level — both were normal. After researching, I discovered this is a known issue in 2019 Equinox models with the 1.5L turbo engine, related to vacuum pump failure or loss of vacuum supply to the brake booster. There are service bulletins and limited coverage programs (N192268490 and N182202780), but my VIN does not show an open recall. I believe this is a serious safety defect that could affect many vehicles not yet covered by the recall or service campaigns. GM needs to expand the recall and properly warn drivers before someone gets killed. Please investigate this problem and hold GM accountable for fixing this safety-critical issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The contact owns a 2019 Chevrolet Equinox. The contact stated while driving approximately 20-30 MPH, the vehicle jerked and stalled, and the vehicle was nearly rear-ended. There was no warning light illuminated. The contact immediately made a turn into the nearby independent mechanic shop parking lot. The contact stated that the vehicle was able to restart; however, the failure recurred while the vehicle was being test-driven by the independent mechanic. The mechanic diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. | Crash: No Fire: No | Unknown |
| Jul 2025 | AIR BAGS | On July 1, 2025 I was involved in an accident and none of my airbags deployed. Car was inspected by police, insurance company and General Motors who haven’t sent me the report yet. No warnings or symptoms appeared. | Crash: Yes Fire: No Injuries: 1 Towed | Unknown |
| Jul 2025 | STEERING,SERVICE BRAKES,ENGINE | My vacuum pump failed on this vehicle. Causing my brakes to lock and a crash to almost happen | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | I was following my usual routine with my young child. I unlocked the vehicle, secured him in his car seat, then placed my bag (containing the key fob) inside the vehicle. I then closed the door and walked to the driver’s side to enter the car—as I do daily. However, when I reached for the door, every door was locked—including the trunk—and the vehicle would not respond to any button pressing, handle pulling, or proximity unlocking. My child was locked inside the car on a 92-degree day with no way for me to gain access. I immediately called emergency services. Both police and fire arrived quickly, but due to the design of the locking system and the placement of the lock buttons, they were unable to use their unlocking tools. Ultimately, they had no choice but to shatter a window to rescue my child, who had been trapped for 25 minutes in extreme heat. This malfunction could have led to serious injury or worse. I’m extremely shaken and concerned that this happened at all—especially considering I had the key fob in the vehicle and never manually locked the doors. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | My car had been sitting for a week as we were off on vacation and when I came back the car would not start. Oil had been changed 1 week before that by Miller and Son. After towing it to Miller and Son Chevrolet (724-378-0542)we were told it was a timing chain issue and once they opened things up I was told the engine is ruined. The car only had 71,000 miles on it(I purchased it last year) We spoke to multiple mechanics who stated this was a common problem for this car and if the engine had failed while driving it could have caused a fire/accident. I have a [XXX] son and he very much could have been trapped in the car. If this is happening frequently as the mechanics have told me why has this not been recalled. I religiously had my oil changed as required. I tried calling GM (case #[XXX]) without much success. The dealer wants $9000 to put in a new engine which I need to get a loan to do but also my fear is will this happen again. I would appreciate you looking into this issue. Thank You. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | On Sunday, [XXX] (a very hot day in Michigan. My vehicle registered 100 degrees) I was driving on [XXX] about 70-73 mph when I got an alert that said (to the best of my recollection) TOO HOT - IDLE IMMEDIATELY! and there was a continuous high pitch beeping which I only heard after turning off the radio. I continued at highway speed for a good 2-3 miles to the next exit afraid at any minute my car would start smoking. I exited and had to stop at a red light before turning left into a Kroger plaza with a fuel station. When the light turned green I accelerated and a grinding sound came from my car. I pulled into the plaza and turned the car off but had to turn it back on in about a minute as it was too hot to sit in car without air conditioning. It started and idled just fine. I googled roadside service and got a nice fellow (on a SUNDAY!) and he arrived in about 40 minutes. He towed me 40 miles away to a recommended auto shop that on Monday told me it was my transmission cooler that was defective and that I needed a transmission shop for a new transmission. It was then towed another 20 minutes away where it stayed for 9 days. Cost: $6564.48 plus $150 for paying with a credit card so totaled $6714.48. My drive train warranty was only good to 60,000 miles/5 years and I have 76,000 miles on my car at the time. Was told the transmission cooler was defective so I asked to have the cooler part and I have it in my garage. I spent over $1000 at the dealership in the months of Feb/March/April 2025 as my car hit the 70,000 mile mark so I had them do all work required by the car manual. The transmission cooler is apparently not a part they check. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |