Complaint volume
805 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Subaru Outback Complaints
805 consumer-submitted complaints on record for the 2018 Subaru Outback, grouped by component category.
805 Total complaints
27 Crash reports
4 Fire reports
10 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, electrical system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 27 crash reports, 4 fire reports, 10 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 488 complaints, with an average reported failure mileage of 21,422 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, electrical system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Subaru Outback?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Subaru Outback
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Subaru Outback complaints?
27 Crash
4 Fire
10 Injury
0 Fatality
19 Towed
7 Medical attention
What are the most common 2018 Subaru Outback complaint categories?
VISIBILITY/WIPER 210
ELECTRICAL SYSTEM 197
UNKNOWN OR OTHER 97
VISIBILITY 37
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 23
STEERING 22
FUEL/PROPULSION SYSTEM 19
ENGINE 15
STRUCTURE 12
BACK OVER PREVENTION 10
805 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2018 | VEHICLE SPEED CONTROL | AFTER USING 'X-MODE' THE CAR BEGAN TO ACCELERATE ON ITS OWN WITHOUT ENGAGING THE GAS PEDAL. IT CONTINUED EVEN AFTER TURNING THE CAR OFF AND RESTARTING IT. I THEN PULLED OVER AND CAME TO A COMPLETE STOP, SHIFTED TO NEUTRAL, AND IT AGAIN ACCELERATED FROM 0-40 MPH BEFORE IT STARTED TO DECELERATE ON ITS OWN. | Crash: No Fire: No | 8,000 |
| Oct 2018 | STEERING | STEERING WAS GREAT UNTIL 6000 MILES. THE CAR NOW HAS A DEFINITE PROBLEM WITH EITHER THE FRONT END OR STEERING. THE STEERING IS IRREGULAR AND FEELS AS THOUGH YOU WILL NOT BE ABLE TO CONTROL THE VEHICLE. WHILE TURNING THE STEERING FEELS STUCK AND THERE IS NOT ROAD DEFECT TO BE STUCK IN. WHILE DRIVING FORWARD THE CAR WILL JERK THE FRONT END AND IT FEELS LIKE YOU WILL LOOSE CONTROL OF THE VEHICLE. | Crash: No Fire: No | 6,000 |
| Oct 2018 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYING TO PASS SOMEONE ON A 2 LANE ROAD, POWER STEERING LOST AND ALL LIGHTS CAME ON DASHBOARD LIKE IT HAD SOME TYPE OF ELECTRICAL PROBLEM. VERY SIMILAR TO THE FIRST TIME BUT I WAS DRIVING MUCH FASTER THIS TIME.AFTER ABOUT 30 SECONDS THE CAR JUST KIND OF STARTED UP BY ITSELF WITHOUT ME HAVING TO PUSH THE START BUTTON I BELIEVE THIS ISSUE IS A HUGE SAFETY ISSUE AND COULD POSSIBLY GET ME KILLED OR SOMEONE ELSE KILLED WHILE DRIVING THIS CAR. SUBARU SERVICE FACILITY HAS NO CLUE WHATS GOING ON SINCE THE CAR IS NOT THROWING CODES. I HAVE STARTED THE LEMON LAW PROCESS BUT SUBARU IS NOT BEING VERY HELPFUL THUS FAR. ALSO HAVING A PROBLEM WITH PASSENGER SEAT NOT SENSING IF SOMEONE IS SITTING IN THE SEAT AND NOT ENABLING THE AIRBAGS. THIS PROBLEM CAME UP ON THE SCAN ON 8/25 ANALYSIS. I WAS UNAWARE OF THE ISSUE, NOTHING IN THE CAR TOLD ME PASSENGER SIDE AIRBAG WAS NOT WORKING. SUBARU REPLACED THE SEAT BUT I AM STILL CONCERNED THAT THE PROBLEM IS GOING ON SINCE I HAVE NO WAY TO TELL IF IT WORKS OR NOT. | Crash: No Fire: No | 3,800 |
| Sep 2018 | AIR BAGS | TL* THE CONTACT OWNED A 2018 SUBARU OUTBACK. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE ATTEMPTED TO MERGE INTO AN OPEN LANE AND WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY ALLSTATE INSURANCE TO AN OPEN LOT WHERE IT WAS DEEMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED HIM TO FILE A COMPLAINT WITH THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 10,300. *TT CONSUMER STATED THE INSURANCE COMPANY IS ATTEMPTING TO REPAIR THE CAR. UPDATED 11/21/18*JB | Crash: Yes Fire: No Towed | 10,300 |
| Sep 2018 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 55 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES WHEN TRYING TO PASS OTHER VEHICLES OR MERGE LANES. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A DRIVER ASSIST TECHNOLOGY FEATURE CALLED EYESIGHT. THE VEHICLE WAS TAKEN TO ROMANO SUBARU (960 HIAWATHA BLVD W., SYRACUSE, NY 13204), BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER TO HAVE THE VEHICLE INSPECTED. THE FAILURE MILEAGE WAS 680. | Crash: No Fire: No | 680 |
| Sep 2018 | VISIBILITY/WIPER | REAR VIEW MIRROR TOO TIGHTLY ATTACHED TO FRONT WINDOW. EPOXY ATTACHING WINDOW GOT HOT IN SUN AND CRACKED ENTIRE WINDOW AND FELL OFF. | Crash: No Fire: No | Unknown |
| Sep 2018 | FUEL/PROPULSION SYSTEM | MY GAS LIGHT WENT ON AND THE MONITOR SAID I HAD 60 MILES LEFT. WITHIN A COUPLE BLOCKS IT WENT TO 50 THEN 40 THEN 20 AND WAS OUT OF GAS. IT STILL SAID I HAD 20 MILES LEFT WHEN THE CAR WAS IN THE LEFT LANE OF A ROAD AND COMPLETELY WOULDN'T START. I WAS JUST GOING STRAIGHT ON A CITY ROAD. PEOPLE WERE HONKING AT ME AND I WAS SCARED SOMEONE WOULD HIT ME. THIS HAS NEVER HAPPENED TO ME BEFORE. THEN SOME PEOPLE HELPED ME GET IT ACROSS THE 2 LANES AND ONTO THE SIDE. I LOCKED IT AND WENT FOR GAS. WHEN I CAME BACK. THE CAR WOULD NOT UNLOCK WITH THE KEYLESS ENTERY. I HAD TO TAKE OUT THE HIDDEN KEY AND OPEN IT. AND THEN WHEN I PUT GAS IN IT. IT STARTED NO PROBLEM. I WENT TO FILL UP AND IT FILLED UP AT 17 GALLONS. SO IT STILL HAD MORE THEN 2 GALLONS WHEN IT RAN OUT. I BROUGHT IT TO SUBARU, THEY LOOKED IT OVER FOR A FEW DAYS. CALLED THERE SPECIALISTS BUT SAID THEY DON'T KNOW WHAT HAPPENED AND I SHOULD JUST TRY TO KEEP THE GAS TANK AT FULL AND IT SHOULDN'T HAPPEN AGAIN. I FEEL FOR A 2018 NEW CAR THIS IS SCARY. | Crash: No Fire: No | 7,000 |
| Aug 2018 | POWER TRAIN,VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTHERN STATES SUBARU OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27609, 888-439-5154), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT A SPECIALIST TO ASSIST THE DEALER. THE FAILURE RECURRED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT'S VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10. | Crash: No Fire: No | 10 |
| Aug 2018 | EXTERIOR LIGHTING | THE AUTO SENSING LIGHTS WILL NOT TURN OFF ON SOME OCCASIONS EVEN WHEN IT IS 9AM AND SUNNY. PULLING THE CAR OVER AND TURNING OFF THE CAR AND BACK ON WILL FIX THE ISSUE UNTIL NEXT TIME. | Crash: No Fire: No | 12,000 |
| Aug 2018 | STRUCTURE | THE PASSENGER SIDE HOOD DOES NOT SHUT ALL THE WAY. A SERVICE BULLETIN CAME OUT BUT THE DEALER SAID THEY WOULD NOT RECOMMEND THE FIX BECAUSE IT INVOLVES USING A 2X4 TO BEND THE HOOD. | Crash: No Fire: No | 1,000 |
| Aug 2018 | ELECTRICAL SYSTEM | THE RADIO HEAD UNIT WILL RANDOMLY NOT CONNECT TO APPLE CAR PLAY. IT WILL ALSO GET STUCK ON A FM RADIO STATION AND NOT RESPOND TO ANYTHING UNTIL THE BATTERY IS DISCONNECTED. THIS HAPPENS WHILE DRIVING AND THERE IS NO WAY TO CONTROL THE VOLUME OR ANYTHING. I HAVE BEEN FOR SOFTWARE UPDATES. | Crash: No Fire: No | 11,000 |
| Aug 2018 | FUEL/PROPULSION SYSTEM | RAN OUT OF GAS WITH 12 MILES REMAINING ON INDICATOR. CAR WOULD NOT START. HAD WE BEEN ON THE ROAD DRIVING IT WOULD HAVE CAUSED US TO STOP WHILE IN MOTION. FORTUNATELY, WE WERE AT THE SUBARU DEALER WHEN IT HAPPENED TO OUR BRAND NEW SUV. APPARENTLY THIS IS A KNOWN PROBLEM THAT IS CAUSED BY A DEFECTIVE FUEL CLUSTER THAT CALIBRATES THE AMOUNT OF MILES ONE HAS REMAINING. WE WERE TOLD THAT SUBARU KNOWS ABOUT THIS PROBLEM AND IS MANUFACTURING/ REPLACING THE PART IF THEY ARE NOTIFIED THAT A PARTICULAR CAR HAS THE PROBLEM BUT IT WILL BE A MONTH BEFORE THE NEW PART IS SHIPPED TO OUR DEALER FOR INSTALLATION. UNFORTUNATELY, SUBARU HAS NOT NOTIFIED OWNERS OF THIS POTENTIAL PROBLEM AND WE COULD NOT FIND ANYTHING POSTED ON THEIR WEBSITE ABOUT THIS. | Crash: No Fire: No | 1,050 |
| Aug 2018 | ELECTRICAL SYSTEM,ENGINE | VEHICLE DEVELOPED DRIP FROM TRANSMISSION APPROXIMATELY MID JUNE 2018. TOOK TO DEALER & UNABLE TO FIND SOURCE AFTER 11 DAYS IN SHOP. THEY PUT DYE IN AND I DROVE UNTIL 7-30-18 WHEN DRIP RETURNED. CAR IN SHOP 6 DAYS FOR NEW TRANSMISSION. CAR RETURNED 8-9-18. 11 DAYS LATER 8-21-18 MAJOR OIL LEAK & VEHICLE TOWED TO DEALERSHIP. AS OF 8-24-18 THEY ARE STILL ATTEMPTING TO LOCATE LEAK. WILL HAVE TO PULL ENGINE. MAY NOT GET CAR BACK DURING AUGUST. OUTBACK HAS LESS THAN 15000 MILES. HAVE CONTACTED SUBARU REQUESTED LEMON LAW AS THE VEHICLE HAS NEARLY 40 CUMULATIVE DAYS IN THE SHOP SINCE PURCHASED 8-16-18. OUTBACK HAS ALSO HAD 2 NEW RADIOS AND MULTIPLE SOFTWARE UPDATES FOR NUMEROUS RADIO ISSUES. | Crash: No Fire: No Towed | 14,410 |
| Aug 2018 | STEERING,WHEELS,SEATS,ELECTRICAL SYSTEM | I HAVE ALWAYS WANTED A 3.6L AND THIS IS MY FIRST 3.6L 6 CYLINDER 2018 SUBARU OUTBACK! AM DISAPPOINTED WITH FEW PROBLEMS: THE FRONT SEATING IS NOT COMFORTABLE AND NOT SUPPORTIVE AT ALL, ESPECIAL IN HARD TURNS THE SEATS WILL NOT HOLD YOU IN PLACE, THE SEAT BED IS TO SHORT AND DOES NOT SUPPORT LONG LEGS IF YOU ARE OVER 5 FEET TALL. FOR SOME REASON THIS IS MY 3RD SUBARU 2ND OUTBACK THAT HAS WHEEL ALIGNMENT PROBLEM RIGHT OUT OF THE BOX!!! I ALWAYS SEEM TO BE PULLING THE STEERING-WHEEL/VEHICLE TO THE RIGHT AND MY STEERING IS ALWAYS ON A 15-20 DEGREE OFF AND IF I DON'T STEER AND PULL TO THE RIGHT THE VEHICLE DRIFTS WAY TO THE LEFT LANE AND THIS DANGERS AND A MAJOR PROBLEM. ALSO WHILE DRIVING ON HIGHWAYS WITH SPEED OVER 60 THE VEHICLE VIBRATES I TOOK IT IN FOR 4 TIRE WHEEL BALANCING AND I HOPE THIS WILL FIX THE PROBLEM, MIND YOU THIS IS A NEW CAR. 2018 OUTBACK HAS A PROBLEM WHILE DRIVING ON HIGHWAYS AND SPEEDS OVER 60 THE VEHICLE DRIFTS OR SWAYS DANGEROUSLY LEFT AND RIGHT OUT OF CONTROL AS IF SOMETHING IS PUSHING OR PUSHING THE VEHICLE LEFT AND RIGHT, I DON'T KNOW IF THE HIGHWAY VIBRATION WITH SPEEDS EXCEEDING 60 IS ASSOCIATED WITH THE SWAY OR ITS A WHEEL BALANCING PROBLEM. PREVIOUSLY OWNED SUBARU'S 2011 OUTBACK, 2011 LEGACY, 2014 OUTBACK, 2018 OUTBACK WITH ONLY 290 MILES ON THE VEHICLE WITH A FULL GAS TANK I DROVE IT TILL IT DISPLAYED AND THE GAS LIGHT IS ON THAT I ONLY HAVE 40 MILES TO GO BEFORE RUNNING OUT OF GAS SO I DROVE IT TO BE PRECISE ANOTHER 12 MILES THEN STATED THAT I ONLY HAVE 30 MILES TO EMPTY AND PARKED IT WHILE I WENT TO WORK , 6 HOURS LATER TO GO HOME AND THE VEHICLE WILL NOT START, UNFORTUNATELY I RAN OUT OF GAS! I DON'T KNOW IF THIS WAS A GLITCH OR ITS GOING TO BE A PROBLEM BUT I WILL KEEP MY EYES ON IT. | Crash: No Fire: No | 250 |
| Aug 2018 | ELECTRICAL SYSTEM | SOFT KEYS FOR RADIO PROGRAMMING GO TO INITIALIZING AND STAY THERE RATHER THAN SHOW THE SIRIUSXM CHANNEL THAT WAS SET IN MEMORY. HEAD UNIT IS EXTREMELY BRIGHT AT NIGHT IT DOES DIM BUT THERE ARE WHITE SECTIONS THAT SHOULD BE INVERTED AT NIGHT THIS MAKES IT DISTRACTING AT NIGHT. RADIO BOOTS UP TO A WHITE SCREEN NOW AND NOTHING WORKS. RADIO WAS REPLACED ON 5/31/18 AND AT THAT TIME IT HAD ADDITIONAL ISSUES BUT ALL APPEAR TO BE RETURNING. ALL OF THE ISSUES APPEAR AT START UP. | Crash: No Fire: No | 18,527 |
| Aug 2018 | UNKNOWN OR OTHER | I WAS DRIVING ABOUT 25 MPH WHEN MY BRIDGESTONE TIRE, MODEL DUELER H/P SPORT AS, BLEW-OUT ON THE PASSENGER REAR SIDE. THE TIRE HAD ONLY 800 MILES ON IT. | Crash: No Fire: No | 800 |
| Aug 2018 | FUEL/PROPULSION SYSTEM | DRIVING THE CAR ON I95 AT 60 M/H WITH THE GAS INDICATOR DISPLAYING 30 MILES RANGE, AND A 1/8 TANK LEFT, THE CAR GET TO A LOWER GEAR AND THE STALL. THE ENGINE GET A COMPLETE STOP, BUT I MANAGED TO GET TO THE RIGHT SHOULDER WITH NO HARM | Crash: No Fire: No | 5,220 |
| Jul 2018 | ENGINE | SUBARU IS SELLING NEW VEHICLES WITH INADEQUATE AMOUNTS OF COOLANT IN THE ENGINES COOLING SYSTEM. THIS HAS CAUSED AN IMMEDIATE NEED FOR COOLANT BEING ADDED AS RESIDUAL AIR IN THE SYSTEM IN EXPELLED TO THE RESERVOIR. IF A CUSTOMER FOLLOWS SUBARUS GUIDANCE FOR TIME/MILEAGE TO FIRST INSPECTION THEY RISK HAVING THE CAR OVERHEAT/STALL WHILE DRIVING POTENTIALLY CAUSE BODILY AND/OR PROPERTY DAMAGE. I BROUGHT THIS ISSUE UP WITH MULTIPLE DEALERS WITH NO RESOLUTION. | Crash: No Fire: No | 2,700 |
| Jul 2018 | VISIBILITY/WIPER | DRIVING INTERSTATE, 65MPH, SMALL OBJECT THROWN FROM ANOTHER VEHICLE HIT MY WINDSHIELD ON THE LEFT EDGE. SHORT CRACKS APPEARED IMMEDIATELY. TWO SPREAD ALL THE WAY TO THE REAR VIEW MIRROR AREA WITHIN DAYS. VEHICLE IS ONLY TWO MONTHS OLD. | Crash: No Fire: No | 3,500 |
| Jul 2018 | POWER TRAIN | 2018 SUBARU OUTBACK HAS 12000 MILES ON THE CAR. HESITATION WANDERING,BUCKS,SHAKE,SOLW DOWN VERY QUICK WHEN COASTING. WENT TO DEALER 3 TIMES DEALER COULD NOT DUPLICATE THE PROBLEM AND CUSTOMER SERVICE CAN NOT RESOLVE THE ISSUE. | Crash: No Fire: No | 100 |
| Jun 2018 | ENGINE | ENGINE CUTS OFF UNEXPECTEDLY WHILE DRIVING DOWN THE ROAD. I'M ABLE TO RESTART AFTER PULLING OFF THE SIDE OF THE ROAD. FEBRUARY 22 AND MARCH 24, 2018 WERE THE FIRST TWO TIMES THE ISSUE HAPPENED. I TOOK MY CAR TO THE DEALERSHIP, AND THEY SAID SUBARU WAS AWARE OF THE ISSUE. THEY TOLD ME TO KEEP MY GAS ABOVE HALF A TANK. THE ISSUE HASN'T HAPPENED SINCE I STARTED KEEPING MY GAS HALF FULL. THE 'MILES TO EMPTY' GAGE IS VERY INACCURATE. I FEEL VERY UNSAFE DRIVING THE CAR BECAUSE IT SPONTANEOUSLY CUTS OFF, AND I'M WORRIED IT WILL CUT OFF IN AN INTERSECTION OF A MAJOR HIGHWAY. THE SERVICE DEPARTMENT AT MACON, GA SUBARU HAS BEEN VERY UNHELPFUL AND UNWILLING TO DIAGNOSE THE PROBLEM. THE FIELD SERVICE ENGINEER NAMED KEVIN SAID THE PROBLEM IS LIKELY CAUSED BY FAILURE OF ONE OF TWO PARTS INVOLVING THE FUEL SYSTEM. HOWEVER, THEY ARE UNWILLING TO REPLACE THE PARTS. THE DEALERSHIP EXPRESSED CONCERN THAT THEIR SERVICE DEPARTMENT WOULD HAVE TO TAKE THE BRUNT OF THE COST IF THEY SENT MY PART BACK TO SUBARU. THIS SEEMS LIKE AN UNACCEPTABLE REASON TO REFUSE TO ATTEMPT THE REPAIR OF SUCH A SERIOUS SAFETY ISSUE. | Crash: No Fire: No | 2,000 |
| May 2018 | FUEL SYSTEM, OTHER | TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHILE PUSHING THE VEHICLE OFF THE ROAD, IT ROLLED OVER THE DRIVER'S LEGS. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE MALFUNCTIONED AND DISPLAYED AN INCORRECT FUEL LEVEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,900. | Crash: No Fire: No Injuries: 1 Towed Medical attention | 3,900 |
| May 2018 | ELECTRICAL SYSTEM | I HAVE 6000 MILES ON MY 2018 SUBARU OUTBACK AND RODENTS ATE THE ELECTRICAL WIRES IN MY ENGINE WHICH CAUSED ME NOT TO BE ABLE TO OPERATE THE CAR AND COULD HAVE CAUSED A MAJOR ACCIDENT. I FOUND OUT MY WIRES ARE SOY BASED WHICH ATTRACTED THE RODENTS.I WAS DRIVING ON THE HIGHWAY WHEN MY DASHBOARD INDICATORS LIT UP INDICATING THERE WAS A PROBLEM. I IMMEDIATELY DROVE TO THE SUBARU SERVICE DEPARTMENT AND HAD THE WIRING REPAIRED. IT IS THE RESPONSIBILITY OF SUBARU TO REPLACE ALL MY WIRING WITH NON-SOY BASED WIRING AT NO COST TO ME IMMEDIATELY AND GIVE ME A LOANER CAR WITHOUT SOY BASED WIRING UNTIL MY CAR HAS BEEN REPAIRED. IT IS IMPORTANT THAT ALL CARS ON THE ROAD ARE HAZARD FREE. | Crash: No Fire: No | 6,000 |
| May 2018 | VISIBILITY/WIPER | WINDSHIELD EASILY CRACKS - WE HAVE HAD OUR 2018 OUTBACK FOR LESS THAN 6 MONTHS AND LESS THAN 5000 MILES AND HAVE HAD 3 WINDSHIELDS DEVELOP SEVERE CRACKING. THE FIRST TWO WERE REPLACED WITH FACTORY WINDSHIELDS BY PROFESSIONAL INSTALLERS. THE SLIGHTEST IMPACT, THE LAST TWO BEING BARELY PERCEIVABLE, RESULTS IN AN ELONGATED CRACK FORMING. WITH FOUR VEHICLES IN OUR HOUSEHOLD, WE HAVE ONLY HAD 2 WINDSHIELDS REPLACED IN 14 YEARS SINCE MOVING TO THIS AREA SO HAVE RULED OUT BAD LUCK OR DRIVING HABIT. SUBARU (BOTH DEALER AND CORPORATE) HAVE BEEN UNRESPONSIVE. THE CURRENT CRACKING AND STAR FORMED AFTER A BARELY AUDIBLE IMPACT. THE STAR GREW AND IS NOW CRUMBLING IN THE CENTER WITH 3 FRACTURE LINES EXTENDING FROM IT. FIRST INCIDENT - ON I-17 WHILE PASSING A SEMI APPROX SPEED 75 MPH SECOND INCIDENT - ON AZ 69 IN NORMAL TRAFFIC APPOX SPEED 45 MPH THIRD INCIDENT - ON I-17 WHILE FOLLOWING A VEHICLE USING ISIGHT DYNAMIC CRUISE CONTROL APPROX SPEED 75 MPH FIRST TWO CLAIMS COVERED BY INSURANCE WHICH WE ATTRIBUTED TO BAD LUCK. THIRD INCIDENT IN SO FEW MONTHS/MILES SEEMS TO POINT TO QUALITY/DESIGN ISSUE SINCE OTHER VEHICLES (PAST AND PRESENT) HAVE NEVER DEVELOPED THIS SEVERE CRACKING (PICTURE PROVIDED) WHICH PROMPTED THIS COMPLAINT. | Crash: No Fire: No | 4,600 |
| May 2018 | AIR BAGS,SEATS | WHILE DRIVING THE CAR WITH A PASSENGER IN THE RIGHT FRONT SEAT THE AIR BAG WARNING LIGHT CAME ON. THE SRS OCCUPANCY DISPLAY INDICATED THAT THE PASSENGER SEAT AIR BAG WAS NOW OFF EVEN THOUGH MY WIFE WAS STILL IN THAT SEAT. THIS HAS HAPPENED ON EVERY DRIVE WE TAKE IN THE CAR THAT LASTS MORE THEN 25 MINUTES. | Crash: No Fire: No | 1,243 |