Complaint volume
488 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Subaru Forester Complaints
488 consumer-submitted complaints on record for the 2018 Subaru Forester, grouped by component category.
488 Total complaints
26 Crash reports
1 Fire reports
6 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, air bags, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 26 crash reports, 1 fire report, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 241 complaints, with an average reported failure mileage of 21,173 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, air bags, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Subaru Forester?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Subaru Forester
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Subaru Forester complaints?
26 Crash
1 Fire
6 Injury
0 Fatality
21 Towed
3 Medical attention
What are the most common 2018 Subaru Forester complaint categories?
VISIBILITY/WIPER 130
AIR BAGS 68
UNKNOWN OR OTHER 59
ELECTRICAL SYSTEM 53
VISIBILITY 19
ENGINE 16
VEHICLE SPEED CONTROL 13
POWER TRAIN 12
STEERING 12
AIR BAGS,SEATS 10
488 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2024 | AIR BAGS | The passenger airbag warning light had appeared intermittently but now is continuous, indicating that the passenger airbag will not function when someone is seated there. The car was taken to the dealer and I was told that the seat bottom would need to be replaced. There is a recall WUM-98 on this very issue for 2018 Foresters with heated seats which my car has. Neither the dealer nor Subaru of America has explained to me why my car is not included in this recall. This is a serious passenger safety issue and the recall should be expanded since it is clearly a vehicle defect. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | The battery completely drains after not being started for 2-3 days. I’ve had the battery checked by autozone and it was found to be in good standing. This issue has happened twice in the last two months. Also, on occasion when driving an icy road message pops up from the eyesight, however it’s a clear sunny day. Although this hasn’t engaged any other safety features, it’s concerning that at any time it could initiate an eyesight safety feature to engage which could pose a safety issue for occupants. | Crash: No Fire: No | Unknown |
| Feb 2024 | AIR BAGS | In early October, 2023, the red airbag inoperative light (airbag "off") came on the dashboard when someone is sitting in the passenger seat. This was an intermittent issue with the light coming on at times and off for several days before reappearing. On , the vehicle was brought to the Suburu dealer (Subaru of Auburn, WA) for testing and repair. Suburu technicians tested the seat sensor unit and determined is was at fault. (see uploaded work order) Part number 64139SG200VH was ordered [XXX] as no local dealers had stock of this particular part number. At the time of the order, I was informed that the part would be available in December, 2023. I queried Suburu of Auburn in mid-December and they indicated a new date of February, 2024 for availability of the part. On [XXX], I visited the Suburu dealer and was told the part is still "on back order" with no firm date of delivery. My concern is this is a safety related issued that has no definitive time frame for rectification. This renders the vehicle unsafe for front passenger occupancy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2024 | VISIBILITY/WIPER | A few days ago, a crack suddenly appeared in the windshield. It appeared when the car was parked in the garage. I reached out to SUbaru and they wanted me to take it to dealtership and get pictures taken. So, i complied and pictures were taken. The cause was given as a less than a mm speckk hitting about 1 inch or so above from dash. Area where glass is supposed to be strongest. I repeat, the cause was less than a mm sized dust particle. The vehicle was driven on paved roads, within city at a max speed of 60 miles per hour. MY concen is that when such a small speck can cause a crack, what is to say a 5 mm particle will not blow the windshield on my face. This is a serious quality concern and I am afraid to drive Subaru with Subaru parts in it. ALl while it is advertised as rugged off road vehicle. After reading through forums, it was found that a lot of folks have had this issue and SUbaru has had recalls on some vehicles for the same quality of windshield issue. The response from Subaru was that they make thin glass because of eyesight technology. Either ways, Subaru has compromised on quality to add a piece of technology. Compromise that could shatter the windshield while driving on highways causing accident or worse. I will be happy to provide pictures and communication with Subaru if needed. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | The ignition key gets stuck from time to time and will not turn all the way to off, which means it cannot be pulled out. When this happens, I have to turn the car back on and off, move the gear away from park and then back to park, and then try again to remove the ignition key. Sometimes, it takes multiple tries before the key can be removed! This has been happening for several years now. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | Our Subaru began experiencing intermittent issues with the warning light for the occupant detection wiring harness (ODS) in October 2023. The vehicle was inspected by Duteau Subaru of Lincoln NE on October 19th 2023 who determined the issue was a malfunctioning of the seat sensor for the occupant seat and was told I would have to replace the entire seat base to correct the issue. I understand that this issue has already been recalled in Subaru Foresters produced from January 20 2015 to August 1 2017 in recall NHTSA ID 19V-701; however, my forester was produced in March 2018 outside the recall dates. Upon inspection of the ODS sensor mat the tag specified in the recall (photo attached) matched the producer (6578) and dates specified prior to 18074 (17321) in the recall so we were wondering why our car was not part of the recall if all parts by that producer were recalled prior to production date code 18074? When I contacted Subaru of America to determine why our car was not also recalled I was told that recalls are VIN specific and set by the National Highway Traffic Safety Administration and no further action was going to be taken to replace the defective seat sensor. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | Around 83,000 miles my passenger safety air bag warning sensor started coming on and off intermittently. It would happen both when a passenger was in the seat and when no one was in the seat. There have been no previous issues. I immediately scheduled my car to be diagnosed at the Subaru dealership and they notified me the passenger occupancy sensor pad is faulty and that it would cost $1,483.47 to replace. The dealer stated that the passenger airbag might not deploy if the sensor is not replaced. This puts the safety of the passenger at risk. I researched and found that there was a recall with 2016-2018 Subaru Forester SUV's with heated seats. Recall WUM-98. However, when I called Subaru they said that there were no open recalls on my car. | Crash: No Fire: No | Unknown |
| Dec 2023 | VEHICLE SPEED CONTROL | Twice in the last 4 months, after turning into a parking place and accelerating gently to pull forward into the space, the car surged forward much more than it should have given my light acceleration. The first time this happened I slammed into a split rail fence which broke, damaging the vehicle. The fence parts went over a restraining wall and damaged a house. I was able to stop the car but it came very close to going over the 6 foot restraining wall, which might very well have killed me. It happened again today in a different location but similar circumstance and no damage was done because I was able to stop before it hit the house. The car surged on its own. I had the damage to the car fixed, but the problem has not been confirmed by a service center. The damage was inspected by my insurance company and repaired by an auto body shop. My insurance rates will be increased because of the incident. There were no warning lights, messages or other symptoms prior to the episodes. | Crash: Yes Fire: No | Unknown |
| Nov 2023 | UNKNOWN OR OTHER | Engine started to race when applying the brake and vehicle was being placed into gear (either forward or reverse the first time it happened and reverse the second time it happened). I could not verify my foot was not on the accelerator the first time, but I was able to verify I was on the brake and only the brake to second time. | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM | Starlink screen has failed - the screen will either only show the initial agreement screen and freeze or it will freeze with the back up camera activated. I can’t access Bluetooth capabilities, camera function, etc | Crash: No Fire: No | Unknown |
| Oct 2023 | AIR BAGS | We took the car in for servicing because the SRS light went off. Upon inspection, the Subaru service department found that the SRS sensor was faulty and needed to be replaced. They said if not replaced, there is a chance the airbag would not go off in the event of an accident. The part is backordered until January, but Subaru won't ok a rental or car loan until the part arrives. Their solution is to inform us that there is nothing they can do until the part arrives, and released our vehicle with instructions to not have anyone in the passenger seat until then. This cannot be a safe and appropriate course of action. | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM | I purchased the car CPO June 2021 Battery replaced December 2022 Battery replaced January 2023 Between these replacements, car was consistently dying/would not start, required frequent jumps. Left me stranded numerous times. Each time the car was serviced (at different dealer locations), no mention was made of known issues with batteries being drained. This issue was known by Subaru, as evidenced by class action suits filed and won. At this time, the car engine is dead and will not respond to a jump. This has cost me thousands in car rentals/ride shares. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | While driving steering wheel freezes and driver is not able to control steering.Engine quits . | Crash: No Fire: No | Unknown |
| Sep 2023 | SUSPENSION | What component or system failed or malfunctioned, and is it available for inspection upon request? Lower control arm bushings are worn out. How was your safety or the safety of others put at risk? The vehicle starts to wobble and vibrate violently when driving above 70 mph, creating potential safety hazard at such a velocity. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem is confirmed by the technician at the Subaru dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by the technician at the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? They first started to appear a week prior to repair when driving on the highway. | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM | I have had multiple instances where I am unable to remove the key from the ignition switch when the vehicle is in Park. Subaru's technical bulletin 16-112-18R states this is caused by contamination of the Park-Range switch internal components. I'm concerned I will be unable to remove the key and will have to leave the vehicle unlocked with the key in the ignition. I am also concerned I'll be stranded somewhere the next time this happens. I found information online that states Subaru dealers are charging $500 to $800 to repair this issue, which should be a recall or extended warranty situation and not a cost to the vehicle owner. | Crash: No Fire: No | Unknown |
| Aug 2023 | AIR BAGS,SEATS | When there is a passenger in my Subaru Forrester, the Occupant Detection System deactivates the passenger airbag. When I researched the issue, I noticed there is a recall for Foresters but my specific vehicle doesn't fall into the recall. When reviewing Product Campaign Bulletin on the NHTSA website, the Harness Label Inspection Procedure states to inspect the label and if its has supplier code 6578 AND the date code before 18074, the harness must be replaced. My Forester has both the supplier code and the date code before 18074 but my vehicle doesn't have a recall associated with it so the Subaru service center won't replace it. I'm currently driving with a deactivated airbag and that can't possibly be safe. Please NHTSA, widen the recall! | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | I was making a 90 degree left turn, at a very slow rate of speed, onto a tarred parking bay located in front of a hedge approximately 4 feet high. (This is a parking spot I was very familiar with, and moving extremely carefully which is necessary, because the small cat colony I was there to feed were milling around on the parking bay as they always do.) When I depressed my brake to bring the car to a complete stop, my vehicle surged forward through the hedge and landed up against a wall on the other side of the hedge. The movement was wholly unexpected, and directly contradictory to my braking to bring the vehicle to a stop. It felt as if I, the driver, was not actually in control of the vehicle for those few seconds. After the tow truck pulled it back onto the parking bay, although my Subaru was still mechanically drive-able, I had the vehicle towed to the closest Subaru dealer as it would have been irresponsible for anyone to drive the vehicle given the unexplained spontaneous acceleration issue that had just occurred. I immediately reported the accident to AAA Insurance and made the Claims Representative at the time, and subsequently the Insurance Adjuster, aware of the safety issue experienced. • The mechanical root cause is unknown • Immediately following the body shop repairs I sold the vehicle back to Subaru and made them aware of the safety issue. • I could have been injured. Fortunately, I was alone, and although in shock for several days, not physically hurt. • When I asked Subaru about the feasibility of getting data from the Event Data Recorder, to substantiate what happened, they advised that was not possible without a court order. • Yes, the vehicle was inspected by a Third Party Insurance Assessor but am unsure if they were made aware of the safety event that precipitated the vehicle's damage • There were no prior warning signs which made the occurrence extremely surreal and shocking. | Crash: Yes Fire: No Towed | Unknown |
| Aug 2023 | AIR BAGS,SEATS | The SRS passenger warning light comes on intermittently. Sometimes with a passenger the indication is the air bag is "ON" and everything seems to be fine. Sometimes with a passenger we get the message that the "SRS SYSTEM NEEDS TO BE CHECKED". And sometimes we get that message even without a passenger. This started at around 80K miles. | Crash: No Fire: No | Unknown |
| Aug 2023 | VISIBILITY/WIPER | We are on our 4th windshield with this vehicle and just got a crack overnight on it, nothing that we could tell hit it. 1 other time this has happened where it randomly cracked. The first two were rock strikes but nothing out of the ordinary, I've had much harder hits to my 2011 WRX with no issue, not even a chip. A smaller than golf ball sized rock hit the passenger side of the windshield the 2nd break and glass CAME INTO THE VEHICLE ALL OVER THE DASH. Glass repair place said they see Subarus with the eyeSight the most of any vehicle type. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM,AIR BAGS,SEATS | I'm unsure why this 2018 Forester wasn't one of the many manufactured that year recalled for an intermittent passenger seat air bag sensor malfunction since the focus of that recall remains the problem with this particular Forester: it has heated seats and displays an intermittent on/off passenger seat air bag light while a passenger is seated in that seat. The malfunction has been occurring for the past several years, however, our attempts to document and diagnose it have occurred much more recently. We took it to a dealership on 5/9/23; despite keeping it overnight and making numerous attempts to duplicate the problem (at a cost to us of $142) they were unable to do so. However, on 6/27/23, as I drove my wife a distance of approximately 150 miles and she sat in the front passenger seat, the airbag light displayed “off” almost the entire trip. Also, she and our son traveled about 400 miles between 16-19 June; he drove, she sat “front right”. During that trip the sensor light showed intermittently on and off and my wife was able to take time and date stamped photos of the sensor light from her point of view in the passenger seat; both when it was on and when it was off. I reported "all of the above" to the dealership and received a reply referring me to the "apparent" minimum weight limit needed for a passenger to trigger the sensor (100 lbs; I've seen 75), together with the explanation that "electronics" could interfere with operation of that sensor. Although my wife at times weighs just under 100 lbs, that weight limit doesn't explain why the sensor light is INTERMITTENTLY on and off on the same trip. At the very least, since she's now always concerned about failure of the airbag to inflate in the event of an accident, a recall/replacement/addition to the previously issued recall applicable to the exact same malfunction should be required. Based on dealership response, it will take an order from you before any additional repairs/replacements are made. | Crash: No Fire: No | Unknown |
| Jul 2023 | UNKNOWN OR OTHER | AC compressor went out at 110k miles. This is a common issue with Subaru compressors. | Crash: No Fire: No | Unknown |
| Jul 2023 | UNKNOWN OR OTHER | Control arms failed within 55,000 miles, shaking and dangerous conditions for a vehicle less than 5 years of age. Leaking air condition and numerous electrical issues started ironically just after the standard 35,000 bumper to bumper warranty extended. Now my car smells like coolant and worried it’s going to overheat. All my tire sensor pressure gages burn out before 50,00 0 miles and needed replacing. Violent shaking of suspension at highway speeds and not one safety alarm goes off. | Crash: No Fire: No | Unknown |
| Jul 2023 | AIR BAGS | Airbag light has come on stating that they will not deploy. Upon looking my vehicle (2018) has the passenger side airbag product with supplier code 6578 and date code 17346 meeting the NG status per bulletin released by NHTSA in October of 2019. I purchased my vehicle 1/2021 from a certified Subaru dealer who did not fix this product despite being notified of the faulty part in December of 2019. However, my VIN does not flag the recall (recall WUM-98, recall number 19V70100). Currently my airbags are not working. It has periodically happened in the past but then would fix itself and the light would go off. Now it has maintained staying on. | Crash: No Fire: No | Unknown |
| Jul 2023 | UNKNOWN OR OTHER | We purchased 2018 Subaru Forester. Paid top dollar. When we got home we noticed rust and paint bubbles across the windshield. Subaru says they won't do anything car is 5 yrs old. collision shop wants $1700 to repair. Says it is more than stone chips as rest of car body is in perfect condition. It will become safety issue and compromise safety of windshield. They cannot guarantee the work. We went back to used car dealer where we purchased it, they say just touch it up, would not do anything. It is much more tha a touch up. On line many 2018 Subaru owners are complaning of same issue. | Crash: No Fire: No | Unknown |
| Jun 2023 | Carry Handle, Shell, Base | We just received the recall replacement on the car seat base, but our child is now practically grown out of it, rendering it now useless for the time we've lost in waiting for a replacement for the recall... My wife and I are not sure what to do here, but we've not really been able to use this car seat when we needed it most, and now that we have the corrected seat base, it's long past when it makes sense to have it. Is there a way to get a refund in some way for this? | Crash: No Fire: No | Unknown |