Complaint volume
482 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Subaru Forester Complaints
482 consumer-submitted complaints on record for the 2018 Subaru Forester, grouped by component category.
482 Total complaints
26 Crash reports
1 Fire reports
6 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are visibility/wiper, air bags, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 26 crash reports, 1 fire report, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 240 complaints, with an average reported failure mileage of 20,699 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to visibility/wiper, air bags, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Subaru Forester?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Subaru Forester
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Subaru Forester complaints?
26 Crash
1 Fire
6 Injury
0 Fatality
21 Towed
3 Medical attention
What are the most common 2018 Subaru Forester complaint categories?
VISIBILITY/WIPER 123
AIR BAGS 55
UNKNOWN OR OTHER 51
ELECTRICAL SYSTEM 47
VISIBILITY 19
AIR BAGS,SEATS 17
ENGINE 12
VEHICLE SPEED CONTROL 11
POWER TRAIN 10
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 7
482 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2024 | AIR BAGS | This is related to the ODS recall (October 3, 2019 NHTSA Campaign Number: 19V701000) where the sensor mat harness was replaced. Turns out the ODS sensor mat also needs to be replaced. The issue was happening intermittently throughout 2024 and I have brought the car in for service but the part is on back order for 2 months now. | Crash: No Fire: No | Unknown |
| Sep 2024 | VISIBILITY/WIPER | Windshield broke while sitting parked. Was not impacted by flying objects. Had to replace out of pocket. | Crash: No Fire: No | Unknown |
| Sep 2024 | AIR BAGS | The passenger-side front airbag Occupancy Detection System harness failed on my vehicle. The dealer charged me for a replacement, even though this part was recalled. They said they could not perform the repair free of charge because the recall was not listed for my VIN. I attempted to contact Subaru 12 days ago to request reimbursement, but I did not receive a response. I do not have the old part available, but I do have a photograph of the supplier code and date code on the harness. The codes are within the affected range, as indicated in recall bulletin WUM-98R (NHTSA ID 19V-701) Evidently, Subaru has failed to identify all of the vehicles affected by this defect. Passenger safety was put at risk because the airbag system would disable itself whenever somebody sat in the front passenger seat. Because the problem was intermittent, and because Subaru failed to notify me of the defect, this led to a delay in getting it repaired. The dealer diagnosed the issue and determined that the harness needed to be replaced. Whenever the failure occurred, the airbag trouble light turned on and the message "passenger air bag off" was displayed, even if there was a passenger in that seat. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I bought the car certified used from a Grand Prix Subaru in Hicksville, NY. They did not mention this issue. I’ve had the car for 2 years, drive it 1-2x a week, have it serviced regularly, etc. all of a sudden in the past week it’s needed a jump 2x, maybe a few days apart. My lights are on auto, always, & shut off when the car turns off after a few seconds. My interior lights are all set to off, after the first jump. Doors & cargo door are all closed well. Battery has been tested & they say it’s not bad & doesn’t need replacing. So what is draining the battery then? When the battery is dead, it’s completely dead. No turnover at all & the cargo door won’t open until it’s running & charged enough again. I’m shocked the cargo door can’t open without the battery! | Crash: No Fire: No | Unknown |
| Aug 2024 | AIR BAGS | The malfunction identified in NHTSA campaign number 19V701 has been continually malfunctioning again, beginning about a year ago. This is happening within a relatively short time after it was supposedly fixed. (Subaru's number for this recall is WUM-98). It is the exact same problem as previously identified in 19V701. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,AIR BAGS,SEATS | My 2018 Subaru Forester has a faulty passenger air bag sensor, which has been diagnosed by my local Subaru dealer, with a repair cost of $1,500+ for labor and parts. It has intermittently turned on and off again, but after getting a separate issue fixed by my dealer, they diagnosed this problem, and every time the car is turned on, the warning light is constantly displayed, and the passenger seat airbag light shows "OFF" even when someone is in the passenger seat. Upon research, this is a known and common issue with other Subaru Foresters with heated seats in the same model year (my Forester does have heated seats), but my VIN is not included in the Subaru recall for this specific repair. This greatly puts the passenger in my car at risk, as the sensor does not recognize that a person is in the seat while they are riding, and if we were to be in an accident, their airbag would not deploy. I am frustrated that this is a known, common safety issue that affects my model and year of car, but my VIN is not included on the recall list. I would expect that my car should also be included in the recall and fixed by the dealer at their expense as it is clearly documented many times on other 2018 Subaru Foresters. | Crash: No Fire: No | Unknown |
| Aug 2024 | STEERING,SUSPENSION,UNKNOWN OR OTHER | LCA lower control arm front bushing on Right and Left front for 2018 Subaru Forester is a known issue with EVERY Forester. Mine had only 55K miles when the Right Front started shaking and now the left is doing so and I am only at 60K miles!! | Crash: No Fire: No | Unknown |
| Jul 2024 | STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Starting up the car in the morning after a long day stuck in traffic (over 100 degree F weather), moved about 5 feet then the eyesight system stopped working, rear braking stopped, and power steering gave out - the car started and the engine ran normally. The car was abandoned as unsafe until diagnostics could be performed and a different car was used to get around . That evening the car started up fine, also the next morning to reproduce conditions. Tested the battery, which showed "good" (93% charge/40%healthy). I suspect that, in the morning the A/C, headlights, radio, backup lights, etc... put a large draw on the electrical system resulting in a system wide shutdown of adaptive features - However loss of power steering is insane and can easily result in death if it happens while driving especially while making a turn if the driver is not prepared/strong enough to force it. The linking of non-critical system to help the driver to an essential system is just asking for trouble. | Crash: No Fire: No | Unknown |
| Jun 2024 | AIR BAGS,SEATS | The passenger seat, passenger air bags, and occupant detection system are failing. YES! Available for inspection. Passenger occupants are put at risk riding in my passenger seat as the seat does not detect if the seatbelt is on, or even if someone is sitting in the seat. The AIRBAG WILL NOT DEPLOY WHEN INTENDED! Issue was first brought to [XXX] at Subaru in Pasco WA, where they “could not do anything because it was not YET a recall.” As of [XXX], it has been confirmed by an ISC (Subaru of Hermiston, OR) My vehicle has been there since!!! They have not been able to fix the issue or get the part. There is no date of when the part is expected to available. We have been working with Subaru Customer Advocates who have extended my loaner car out 30 days, but after that. I will be OUT OF A SAFE vehicle. I have three children and NEED my passenger seat to be working effectively and SAFELY! Yes, there were warning lights that came on. The lights were on the dash. The red square with an “i” next to odometer and a red passenger air bag symbol below the other light that popped up. I have pictures and videos dated between June 2023 to March 2024 of the lights coming on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | UNKNOWN OR OTHER | 2018 Subaru Forester has another cracked windshield. I do not drive this car a lot and all of a sudden there is a crack. It happened in 2021 too, it is exactly in the same spot this time. Subaru refused to fix it the last time, so I am not expecting them to fix it this time. This is not safe to drive when there is a crack like that. It is a matter of time before someone gets hurt or even worse because of the faulty windshield. | Crash: No Fire: No | Unknown |
| May 2024 | AIR BAGS | The contact owns a 2018 Subaru Forester. The contact stated that the front passenger’s side air bag warning light was intermittently flashing on the instrument panel with or without an occupant seated in the front passenger’s seat. The vehicle was taken to a dealer where a diagnostic test was performed; the diagnostic test discovered that the occupant detection system mat was defective and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 19V701000 (Air Bags) which was linked to the failure; however, the vehicle was not included in the recall. The manufacturer was then notified of the failure and confirmed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 57,000. | Crash: No Fire: No | 57,000 |
| May 2024 | UNKNOWN OR OTHER | The air conditioning stops working in warm weather posing a health hazard. | Crash: No Fire: No | Unknown |
| Apr 2024 | AIR BAGS | I receive a warning light and the passenger air bag does not turn on when I have a passenger in the front seat. | Crash: No Fire: No | Unknown |
| Apr 2024 | SUSPENSION | Lower control arm bushing initial stages of premature failure. Issue is a known common defect. No safety incident yet, but potential for steering and control issues while driving. Bushing crack was discovered during brake inspection at 45k miles. | Crash: No Fire: No | Unknown |
| Apr 2024 | AIR BAGS | Airbag on passenger side stopped working last November . Subaru says it’s the switch in the seat and the seat needs replacing at a cost of approximately $1300. This should be part of the recall and be paid for by Subaru. | Crash: No Fire: No | Unknown |
| Apr 2024 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Component: EyeSight Camera motherboard failure due to cold weather (Code B28B3). Possibly an improper conformal coating that is susceptible to cracking or building moisture which then freezes and cracks components of the camera system. Safety Concern: It appears this is common in Subaru EyeSight systems for all models years 2017-2019. A local mechanic shop (Fairbanks, AK) has seen these systems fail repeatedly in our winter climate. I find this concerning that the system that has the ability to control steering and breaking is susceptible to what we consider normal winter climates. Subaru has been vague on the cause of this issue. Reproduced: Yes, this is known and not uncommon per the Subaru Dealer Service Center and an independent local shop. Inspected: Yes the vehicle has been inspected by Kendall Subaru of Fairbanks AK. Warning Lights: No warning before failure. Currently the display shows "EyeSight" in bold indicating the EyeSight system is non functional. | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS,SEAT BELTS | Not sure why my car is not being recalled for occupant detection harness. Subaru telling me it’s the vin number, that’s not the problem it’s I have a defective harness according to Subaru product bulletin wud-98r harness with date prior to 18074 is defective and needs to be replaced free of charge. My harness has a date of 17293. My car has all the criteria of the recall. This started back in April 2020 with warning light on and off same with airbag indicator. Now the warning light is on constantly and airbag is off constantly | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | Vehicle Airbag light on Dash and is available for inspection upon request. Safety is at risk due to Airbag SRS system being disabled and bas will not deploy due to malfunctioning component. Vehicle has the symptoms of "Subaru recalled certain 2015-2018 Foresters equipped with heated seats, due to faulty wiring in an airbag sensor. If the wire's connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury in a crash. This was remedied by replacing the ODS (Occupant Detection Sensor) in the passenger seat. Vehicle will be brought to dealer for inspection, however, myself and others on forums with 2018 Subaru foresters with heated seats apparently fall outside of the recall, but experience the same issue. Warning lamps appeared and system was scanned, airbag module tested ok. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | After ice storm and after car was cleaned of any ice, The emergency braking appeared to be confused by the ice on the road. I decided to not go forward once I was on the street as it seemed to slick and tried to back up to my house to get into my driveway which is on a slope. In reverse, the brakes kept slamming on after a foot or two and I would lose momentum and slide forward. I ended up having to drive forward around the block forward to get back to my house. The eyesight system seems to get confused very easily when there are icy reflections or snow on the road. | Crash: No Fire: No | Unknown |
| Mar 2024 | AIR BAGS | The passenger airbag warning light had appeared intermittently but now is continuous, indicating that the passenger airbag will not function when someone is seated there. The car was taken to the dealer and I was told that the seat bottom would need to be replaced. There is a recall WUM-98 on this very issue for 2018 Foresters with heated seats which my car has. Neither the dealer nor Subaru of America has explained to me why my car is not included in this recall. This is a serious passenger safety issue and the recall should be expanded since it is clearly a vehicle defect. | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | The battery completely drains after not being started for 2-3 days. I’ve had the battery checked by autozone and it was found to be in good standing. This issue has happened twice in the last two months. Also, on occasion when driving an icy road message pops up from the eyesight, however it’s a clear sunny day. Although this hasn’t engaged any other safety features, it’s concerning that at any time it could initiate an eyesight safety feature to engage which could pose a safety issue for occupants. | Crash: No Fire: No | Unknown |
| Feb 2024 | AIR BAGS | In early October, 2023, the red airbag inoperative light (airbag "off") came on the dashboard when someone is sitting in the passenger seat. This was an intermittent issue with the light coming on at times and off for several days before reappearing. On , the vehicle was brought to the Suburu dealer (Subaru of Auburn, WA) for testing and repair. Suburu technicians tested the seat sensor unit and determined is was at fault. (see uploaded work order) Part number 64139SG200VH was ordered [XXX] as no local dealers had stock of this particular part number. At the time of the order, I was informed that the part would be available in December, 2023. I queried Suburu of Auburn in mid-December and they indicated a new date of February, 2024 for availability of the part. On [XXX], I visited the Suburu dealer and was told the part is still "on back order" with no firm date of delivery. My concern is this is a safety related issued that has no definitive time frame for rectification. This renders the vehicle unsafe for front passenger occupancy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2024 | VISIBILITY/WIPER | A few days ago, a crack suddenly appeared in the windshield. It appeared when the car was parked in the garage. I reached out to SUbaru and they wanted me to take it to dealtership and get pictures taken. So, i complied and pictures were taken. The cause was given as a less than a mm speckk hitting about 1 inch or so above from dash. Area where glass is supposed to be strongest. I repeat, the cause was less than a mm sized dust particle. The vehicle was driven on paved roads, within city at a max speed of 60 miles per hour. MY concen is that when such a small speck can cause a crack, what is to say a 5 mm particle will not blow the windshield on my face. This is a serious quality concern and I am afraid to drive Subaru with Subaru parts in it. ALl while it is advertised as rugged off road vehicle. After reading through forums, it was found that a lot of folks have had this issue and SUbaru has had recalls on some vehicles for the same quality of windshield issue. The response from Subaru was that they make thin glass because of eyesight technology. Either ways, Subaru has compromised on quality to add a piece of technology. Compromise that could shatter the windshield while driving on highways causing accident or worse. I will be happy to provide pictures and communication with Subaru if needed. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | The ignition key gets stuck from time to time and will not turn all the way to off, which means it cannot be pulled out. When this happens, I have to turn the car back on and off, move the gear away from park and then back to park, and then try again to remove the ignition key. Sometimes, it takes multiple tries before the key can be removed! This has been happening for several years now. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | Our Subaru began experiencing intermittent issues with the warning light for the occupant detection wiring harness (ODS) in October 2023. The vehicle was inspected by Duteau Subaru of Lincoln NE on October 19th 2023 who determined the issue was a malfunctioning of the seat sensor for the occupant seat and was told I would have to replace the entire seat base to correct the issue. I understand that this issue has already been recalled in Subaru Foresters produced from January 20 2015 to August 1 2017 in recall NHTSA ID 19V-701; however, my forester was produced in March 2018 outside the recall dates. Upon inspection of the ODS sensor mat the tag specified in the recall (photo attached) matched the producer (6578) and dates specified prior to 18074 (17321) in the recall so we were wondering why our car was not part of the recall if all parts by that producer were recalled prior to production date code 18074? When I contacted Subaru of America to determine why our car was not also recalled I was told that recalls are VIN specific and set by the National Highway Traffic Safety Administration and no further action was going to be taken to replace the defective seat sensor. | Crash: No Fire: No | Unknown |