Complaint volume
183 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
183 consumer-submitted complaints on record for the 2018 Nissan Sentra, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
183 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, unknown or other, forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 17 crash reports, 3 fire reports, 10 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 96 complaints, with an average reported failure mileage of 49,489 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
183 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2020 | UNKNOWN OR OTHER | WHEN BRAKING, IF YOU ARE NOT CAREFUL YOUR FOOT MAY BE ON BOTH THE BRAKE AND THE GAS AT THE SAME TIME, MAKING CAR TO EXCELERATE. GAS AND BRAKE PEDAL ARE VERY CLOSE TO EACH OTHER. WHEN YOU ARE DRIVING AND GO TO BRAKE IS WHEN IT HAPPENS, ANYWHERE. | Crash: Yes Fire: No | 18,000 |
| Jan 2020 | UNKNOWN OR OTHER,SERVICE BRAKES | MALFUNCTIONING ICC RADAR SENSOR MALFUNCTIONING. I'M RECEIVING A WARNING MESSAGE "FRONT RADAR OBSTRUCTION". DEALER REFUSES TO FIX BECAUSE MY MILEAGE IS TOO HIGH | Crash: No Fire: No | 46,000 |
| Dec 2019 | SERVICE BRAKES | ON 12/16/19 I REPORTED AN ISSUE WITH THE AUTOMATIC BRAKE SYSTEM WARNING IT'S UNAVAILABLE. I'VE HAD THE VEHICLE IN 3 TIMES TO FIX THE ISSUE AT METRO NISSAN IN MONTCLAIR CALIFORNIA. THEY CAN'T FIX THE PROBLEM AND KNOW ABOUT IT FROM OTHER VEHICLES. THEY HAVE NOW CHOSEN TO BLAME ME FOR THE ISSUE. THIS DEALERSHIP IS THE WORST POSSIBLE. NISSAN IS WELL AWARE OF THE ISSUE AND DOESN'T HAVE A FIX. THE SENSOR HAS BEEN REPLACED, THE SENSOR HAS BEEN CALIBRATED, ETC. PROBLEM IS THE SYSTEM IS GOING TO CAUSE AN ACCIDENT AND POSSIBLY MORE. NISSAN WAKE UP AND FIX THIS PROBLEM FOR MANY OF YOUR CAR OWNERS. BUY THE CARS BACK IF YOU DON'T KNOW HOW TO FIX IT. KEEP OUR SAFETY PRIORITY #1. I'VE ONLY HAD THE CAR 3 WEEKS AND IT'S BEEN AT METRO NISSAN THE MAJORITY OF THE TIME AND STILL BROKEN. SINCE THE DEALER CAN NOT FIX THE PROBLEM I'M CONTACTING NISSAN CORP DIRECTLY. LOUSY DEALERSHIP. STAY AWAY FROM THEM. | Crash: No Fire: No | 44,088 |
| Dec 2019 | UNKNOWN OR OTHER | THE FRONT RADAR IS NOT WORKING. WE GET AN ERROR SAYING 'THE FRONT RADAR IS UNAVAILABLE OBSTRUCTION'. I'VE CHECKED WHAT I THINK IT THE RADAR MODULE AND IT'S NOT OBSTRUCTED. I'VE ALSO SEEN A TON OF SIMILAR COMPLAINTS ABOUT THIS ISSUE. | Crash: No Fire: No | Unknown |
| Dec 2019 | SERVICE BRAKES | AUTOMATIC EMERGENCY BRAKING SYSTEM SENSOR FREQUENTLY LIGHTS UP WITH A WARNING RADAR UNAVAILABLE WHILE DRIVING ON THE HIGHWAY AND LOCAL STREETS. I JUST GOT THIS CAR AND AFTER ONE DAY I HAD TO TAKE IT BACK TO THE DEALER. FIRST THEY SAID THEY WOULD REPLACE THE SENSOR. AFTER FOUR DAYS IN THE SHOP THEY SAID THEY CLEANED THE SENSOR AND CLEARED THE CODES. THEY ALSO CALIBRATED THE SENSOR. THE NEXT DAY IT HAPPENED AGAIN TWICE. I HAVE AN APPOINTMENT TO TAKE IT BACK TO THE DEALER IN TWO DAYS. IN READING THE NHTSA WEBSITE THERE ARE MANY REPORTS OF THIS PROBLEM WITH THIS YEAR AND MODEL CAR, WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. MANY OWNERS HAVE REPORTED THIS ISSUE. NISSAN HAS FAILED TO ISSUE A RECALL OR FIX THE PROBLEM. THESE CARS ARE LEMONS. THE FAILURE CAN CAUSE AN ACCIDENT OR SOMETHING A LOT MORE SERIOUS. ACTION NEEDS TO BE TAKEN. | Crash: No Fire: No | 43,837 |
| Dec 2019 | UNKNOWN OR OTHER | AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM IS MALFUNCTIONING, DISPLAYING THE WARNING MESSAGE 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THE WARNING WILL CLEAR AND REAPPEAR MULTIPLE TIME WITHOUT ANY DRIVER INTERVENTION DURING A SINGLE TRIP. | Crash: No Fire: No | 40,000 |
| Dec 2019 | POWER TRAIN | TRANSMISSION OVER HEATS. TRANSMISSION HAS A LOUD NOISE AND DRAGS SINCE 60,000 MILES | Crash: No Fire: No | Unknown |
| Nov 2019 | SERVICE BRAKES | EMERGENCY BREAKING SYSTEM SENSOR SEEMS TO SAY THERE IS SOMETHING OBSTRUCTING FRONT CAR ITS FAULTY/BAD SENSOR JUST PURCHASED VEHICLE. | Crash: No Fire: No | Unknown |
| Nov 2019 | EXTERIOR LIGHTING,UNKNOWN OR OTHER,SERVICE BRAKES | I BOUGHT A 2018 NISSAN SENTRY IN NOVEMBER OF 2018. IN THE PAST MONTH THE BRAND NEW CAR HAS NOT BEEN STARTING. IT HAS BEEN LEAVING ME STRANDED AT WORK AND AT THE STORE. I KEEP TAKING IT TO THE DEALER SHIP AND THEY REPLACE THE BRAKE SWITCH AND BATTERY. HOWEVER THE CAR IS STILL NOT STARTING ON ME. THE DEALERSHIP REPLACE THE BRAKE SWITCH AGAIN BUT NOW THEY ARE WAITING FOR ANOTHER PART. THIS IS VERY FRUSTRATING BECAUSE IT'S A NEW CAR AND TO ME EVERYTHING IN THE CAR SHOULD BE NEW. THANK YOU [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).') *JB | Crash: No Fire: No | 5,000 |
| Oct 2019 | SERVICE BRAKES | AUTOMATIC EMERGENCY BRAKING BROKEN WITH SENSOR & RADAR PROBLEMS. THE SENSOR FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND THE EMERGENCY BRAKING SYSTEM. A WARNING FLASHES ON THE DASHBOARD TO INDICATE THE PROBLEM: 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' | Crash: No Fire: No | 45,000 |
| Oct 2019 | SEAT BELTS | I HIT A DEER HEAD ON. MY PASSENGER 16YR OLD. HAD HER SEATBELT ON. IT DIDNT LATCH AND KEEP HER FROM HITTING THE WINDSHIELD. THE AIRBAG WENT OFF AND IT DIDN'T STOP HER FROM HITTING THE WINDSHIELD EITHER. WE WAS ON AN INTERSTATE DOING 70MPH. IN A 70MPH ZONE. SHE HAS ENDED UP WITH A CONCUSSION AND I FEEL LIKE BOTH THESE SAFETY FEATURES SHOULD HAVE STOPPED HER FROM HITTING THE WINDSHIELD. PLEASE CHECK INTO THIS. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 19,000 |
| Sep 2019 | ELECTRICAL SYSTEM | PURCHASED CAR NEW AND ONE WEEK INTO OWNERSHIP HAD THE FRONT PROXIMITY SENSOR GO BAD, WHICH DISABLES VEHICLE SAFETY SYSTEMS INCLUDING CRUISE CONTROL. AFTER WAITING A MONTH ON A BACK ORDERED PART IT WAS INSTALLED AND THE VEHICLE OPERATED NORMALLY. 1 YEAR LATER THE SENSOR AGAIN WAS DIAGNOSED AS BAD AND ONE WAS ORDERED , THE NEW PART CAME IN DAMAGED AND WHEN REORDERING THE PART, IT AGAIN WENT TO BACK ORDER. IT HAS NOW BEEN A MONTH, AND STILL NO PART. NISSAN CUSTOMER CARE WAS CONTACTED AND THE "ESCALATED" THE COMPLAINT TO A "REGIONAL LEVEL". ALL THAT HAS ACCOMPLISHED IS AN OCCASIONAL PHONE CALL FROM THE REPRESENTATIVE TELLING ME THAT THE PART IS NOT IN AND HE HASN'T EVEN GOT A TIMEFRAME FOR IT. ALSO THAT THERE ARE 1000 VEHICLES AWAITING THAT PART AND MINE IS AT THE HEAD OF THE PACK. THIS IS A SAFETY SENSITIVE PART AND THEY ARE NOT MAINTAINING AN ADEQUATE SUPPLY OF REPLACEMENT PARTS , AND ARE RETURNING VEHICLES TO CUSTOMERS TO DRIVE WHILE AWAITING THE REPLACEMENT. | Crash: No Fire: No | 7,436 |
| Sep 2019 | SERVICE BRAKES | EVERY TIME THE CAR IS DRIVEN, THE AEB WARNING LIGHT COMES ON AND IT BEEPS SAYING THAT THERE'S AN OBSTRUCTION. IT HAPPENS ALL THE TIME AND THERE IS NO OBSTRUCTION PRESENT. IT HAPPENS WHILE DRIVING AND WHEN STOPPED. | Crash: No Fire: No | 9,700 |
| Sep 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 NISSAN SENTRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE "UNAVAILABLE FRONT RADAR SENSOR" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO JIM KERAS NISSAN (2080 COVINGTON PIKE, MEMPHIS, TN 38128, (901) 373-2800) WHERE IT WAS DIAGNOSED THAT THE FRONT RADAR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 37101150. THE APPROXIMATE FAILURE MILEAGE WAS 42,300. | Crash: No Fire: No | 42,300 |
| Aug 2019 | ELECTRICAL SYSTEM | I PURCHASED MY 2018 NISSAN SENTRA WITH 5 MILES (BASICALLY BRAND NEW) THE CAR CURRENTLY HAS 10,000 MILES AND THE VEHICLE IS KEPT MAINTAINED. A FEW MONTHS AFTER I PURCHASED THE NISSAN SENTRA I BEGAN HAVING ISSUES WITH MY BACK UP CAMERA SCREEN IN WHICH IT BEGAN BLACKING OUT AND FLICKERING IN AND OFF. SINCE IT HAD BEEN RAINING IN MY TOWN I ASSUMED THERE WAS SOME SORT OF SHORT OR WATER MUST OF LEAKED INTO THE WIRING SYSTEM L, I TOOK IT TO MY LOCAL NISSAN DEALER AND THEY COULDN'T FIND ANY TYPE OF ISSUE WITH THE CAR SO I LEFT IT AT THAT I HAVEN'T HAD ANY ISSUES WITH IT GAIN HOWEVER IT HASN'T RAINED EITHER SO I'M JUST WAITING TO SEE. AFTER THAT OCCURRED I BEGAN HAVING ISSUES WITH THE FRONT RADAR CRASH SENSOR. I GET A WARNING ⚠️ SIGNAL ON MY DASH CONSTANTLY READING THAT I HAVE A FRONT RADAR OBSTRUCTION WHICH THERE IS NOTHING BLOCKING THE SENSOR. SHORTLY AFTER THAT MY AC BEGAN BLOWING UP STREAMLINED HOT AIR AND WENT OUT ONE DAY. I'VE ATTEMPTED TO HAVE IT FIXED AND THERE'S NOTHING THEY CAN FIND TO FIX THE ISSUES. I'VE HAD THE CAR FOR A YEAR ABOUT 10,000 MILES AND THESE ISSUES HAVE RAISED CONCERN. THE VEHICLE IS UNDER WARRANTY AND STILL THESE ISSUES CANNOT BE FIXED | Crash: No Fire: No | 10,000 |
| Aug 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES | I WAS IN THE PARKING LOT STATIONARY, ATTEMPTING TO LEAVE THE STORE, AND MY VEHICLE WOULD NOT START DUE TO THE BRAKE SENSOR MALFUNCTIONING. I DRIVE A 2018 NISSAN SENTRA AND IT IS PUSH START. AT THE TIME IT WAS MID DAY AND THE WEATHER WAS ABOUT 102. MY EIGHT MONTH AND A HALF PREGNANT GIRLFRIEND HAD TO WAIT IN THE PARKING LOT FOR APPROXIMATELY 20 MINUTES IN THE HEAT UNTIL THE VEHICLE STARTED TO WORK AGAIN. AFTER ONE GOOGLE SEARCH I WAS ABLE TO FIND OUT THAT THIS ISSUE IS QUITE FREQUENT AND NEEDS TO BE ADDRESSED. THIS IS HAPPENED ON FOUR SEPARATE OCCASIONS PRIOR TO THIS AND ALL OF THEM HAPPENED BETWEEN 21,500 AND 23,500 MILES. THIS ISUNACCEPTABLE FOR A ONE-YEAR-OLD VEHICLE AND COULD'VE LED TO SOMETHING WAY MORE DANGEROUS IN THE EVENT WE HAD OUR NEWBORN CHILD WITH US. | Crash: No Fire: No | 23,500 |
| Aug 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | 2018 NISSAN SENTRA SAFETY SYSTEM MALFUNCTION. AUTOMATIC EMERGENCY BRAKING SYSTEM NOT WORKING WITH ERROR DISPLAYED 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'. ALSO, CRUISE CONTROL WOULD BECOME INOPERABLE WHEN ERROR CODE APEARED ON INSTRUMENT SCREEN. VEHICLE RENTED FROM DOLLAR RENT A CAR LOCATION HONOLULU, HI AIRPORT. NOTIFIED RENTAL LOCATION WITH RESPONSE OF "VEHICLE IS FINE". NOTIFIED DOLLAR CORPORATE AND RECEIVED NO RESPONSE. DOLLAR IS KNOWINGLY RENTING VEHICLES WITH INOPERABLE SAFETY SYSTEMS TO CONSUMER. | Crash: No Fire: No | 24,000 |
| Jun 2019 | STEERING,SUSPENSION | CAR PULLING TO LEFT CONTRACTION LIGHT GOING ON WHEN DRIVING | Crash: No Fire: No | 45 |
| Jun 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | FAULTY RADAR IN THE AUTOMATIC EMERGENCY BRAKING SYSTEM IS CAUSING A VERY DANGEROUS MALFUNCTION IN THE CAR. THE DEALERSHIP HAS REPEATEDLY TRIED TO REPAIR THE PROBLEM, TO NO AVAIL. THIS IS CAUSING THE CAR TO RANDOMLY STOP IN THE MIDDLE OF THE HIGHWAY AND/OR CAUSE THE AUTO EMERGENCY BRAKE TO SIMPLY NOT WORK. | Crash: No Fire: No | 10,000 |
| May 2019 | UNKNOWN OR OTHER | WHILE CAR IS IN GEAR WHITH BRAKES APPLIED THE THE CAR BEGINS TO ROLL IF ON SLIGHT INCLINE. AS IF IT GOES INTO NEUTRAL. | Crash: No Fire: No | 31,326 |
| May 2019 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | CAR HAS 14,000 MILES ON IT AND IS UNDER WARRANTY. THE FRONT RADAR CAMERA IS CONSTANTLY ACTING LIKE THE CAR IS IN A WRECK AND IT LIGHTS UP THE DASH WITH VARIOUS CRASH EMBLEMS.. I TOOK IT TO THE LOCAL NISSAN DEALERSHIP AND THEY PUT IN A NEW RADAR CAMERA AND IT CONTINUES TO DO THE SAME EXACT THING 2 DAYS AFTER BEING IN THE DEALERSHIP FOR 7 FULL DAYS...NISSAN CANT FIX THIS RADAR CRASH SENSOR.... THIS HAPPENS AFTER YOU CRANK THE CAR AND YOU GO ROUGHLY A HUNDRED YARDS. | Crash: No Fire: No | 14,000 |
| May 2019 | FORWARD COLLISION AVOIDANCE | EMERGENCY BRAKE ASSIST HAS BEEN ACTING FROM.THE DAY I PURCHASED THE VEHICLE...THEN I WAS IN A CAR ACCIDENT THEN IT GOT WORSE, THEY REPLACED THE BRACKET AND SENSOR AND THEY PROBLEM STILL REMAINS... ACTUALLY I WORSE THEN BEFORE EVERYTIME I USE MY SIGNAL OT GOES OFF WHEN I'M APPROACHING A HILL IT GOES OFF. | Crash: Yes Fire: No Injuries: 1 Medical attention | 32 |
| May 2019 | UNKNOWN OR OTHER | TL* THE CONTACT OWNED A 2018 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEEDS AND GOING OVER RAILROAD TRACKS, THE VEHICLE IN FRONT WAS REAR ENDED AND THE AIR BAGS DEPLOYED. THE VEHICLE WAS PULLED OVER AND TWO PEDESTRIANS ASSISTED THE CONTACT IN EXITING THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THEIR BACK AND RIGHT CHEST AREA THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER OF THE VEHICLE DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC. THE MECHANIC DEEMED THE VEHICLE TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,887. *DT *DT PHOTOS ATTACHED.*JB *JB | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 5,887 |
| Mar 2019 | UNKNOWN OR OTHER | MY DAUGHTER WAS INVOLVED IN AXSINGKE CAR ACCIDENT THAT COST HER LIFE. THE FRONT END COLLISION SENSORS WERE NOT WORKING AT THE TIME OVATE ACCIDENT. LAST YEAR WHEN THE SENSOR LIGHT WENT ON, WE MADE AN ATTEMPT TO GET IT REPAIRED. WE WERE TOLD BY THE DEALER M'LADY NISSAN IN CRYSTAL LAKE IL THAT THERE WAS NO FIX FOR HIS PROBLEM YET. ABOUT A MONTH AGO [XXX] AND I TOOK HER CAR IN FOR AN OIL CHANGE AND I DEMANDED THE FRONT SENSORS GET FIXED. WE RECEIVED THE SAME RESPONSE FROM THE DEALER AND TOLD WE WOULD RECEIVE A POSTCARD WHEN THE REPAIR WAS MADE. MY DAUGHTER HIT THE TRAFFIC LIGHT POLE AND THE BRAKES WERE NEVER APPLIED. I DON'T KNOW IF THIS WOULD HAVE SAVED HER LIFE BUT I BELIEVE THIS IS AN IMPORTANT DEFECT THAT MUST BE REPAIRED. I HAVE A HARD TIME BELIEVING MULTI BILLION DOLLAR COMPANY CANNOT COME UP WITH A FIX FOR A $5.00 SENSOR. MY DAUGHTER WAS 28 AND I DO NOT WANT ANY OTHER FAMILY TO HAVE TO GO THROUGH. WHAT WE ARE GOING THROUGH. I WAS TOLD THAT THERE WILL NOT BE AN INVESTIGATION BY THE WOODSTOCK POLICE DEPARTMENT. THE POLICE REPORT #[XXX]. PH # 815-338-2131 WOODSTOCK, IL POLICE DEPARTMENT. I DO NOT HAVE A PHOTO OF THE CAR. I UNDERSTAND IT WAS ON THE FRONT PAGE OF THE NW HERALD IN CRYSTAL LAKE IL INFORMATION REENACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *DT *DT *DT*JB *DT*JB POLICE REPORT SUBMITTED.*JB *DT *DT *DT PHOTOS ATTACHED *JB *DT COMMUNICATION WITH NISSAN ATTACHED.*JB | Crash: Yes Fire: No Fatalities: 1 Towed Medical attention | 8,000 |
| Mar 2019 | ELECTRICAL SYSTEM | 2018 NISSAN SENTRA 22K MILES. FRONT RADAR WARNING MALFUNCTION LIGHT ON. DEALER STATED THERE IS NO FIX FROM NISSAN AT THIS TIME AND WE SHOULD CONTINUE DRIVING THE CAR UNTIL THEY CALL US BACK. DEALER STATED IT COULD BE TWO DAYS OR TWO MONTHS. OWNERS MANUAL STATES THE CAR SHOULD NOT BE OPERATED AND TOOK TO THE DEALER IF THIS OCCURS. LOCAL DEALER REFUSED TO GIVE A COURTESY CAR UNTIL THE REPAIR COULD BE MADE. THIS IS A BIG SAFETY CONCERN FOR US AS OUR SON IS DRIVING THE CAR TO COLLEGE DAILY. DEALER STATED THE CAR DOES NOT APPLY THE BRAKES WITH THIS SYSTEM, THE VIDEO FROM NISSAN STATES OTHERWISE. CAR CANNOT BE SAFE TO DRIVE THIS WAY. | Crash: No Fire: No | 22,247 |