Complaint volume
612 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Nissan Rogue Complaints
612 consumer-submitted complaints on record for the 2018 Nissan Rogue, grouped by component category.
612 Total complaints
32 Crash reports
1 Fire reports
34 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 32 crash reports, 1 fire report, 34 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 399 complaints, with an average reported failure mileage of 26,476 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Nissan Rogue?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Nissan Rogue
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Nissan Rogue complaints?
32 Crash
1 Fire
34 Injury
0 Fatality
25 Towed
20 Medical attention
What are the most common 2018 Nissan Rogue complaint categories?
SERVICE BRAKES 122
FORWARD COLLISION AVOIDANCE 81
UNKNOWN OR OTHER 61
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 47
ELECTRICAL SYSTEM 23
AIR BAGS 20
POWER TRAIN 18
UNKNOWN OR OTHER,SERVICE BRAKES 16
ENGINE 14
SEATS 12
612 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2018 | ENGINE | ENGINE HESITATES WHEN ACCELERATING WHICH IS DANGEROUS WHEN PULLING INTO TRAFFIC. | Crash: No Fire: No | 1,000 |
| May 2018 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | I RECENTLY GOT A CHECK ENGINE ON MY VEHICLE I TOOK IT TO THE DEALERSHIP AND THEY'RE TELLING ME IT NEEDS A FUEL TEMPERATURE SENSOR THE VEHICLE ONLY HAS 500 MILES ON IT IT'S A NEW 2018 NISSAN ROGUE | Crash: No Fire: No | 533 |
| May 2018 | UNKNOWN OR OTHER | ON 2-3-18, I BOUGHT A NEW 2018 NISSAN ROGUE FROM ED HICKS NISSAN IN CORPUS CHRISTI, TEXAS. THIS CAR HAD A HANDS FREE SYSTEM THAT ALLOWED CALLS TO BE MADE AND ANSWERED WITHOUT TOUCHING THE PHONE. IT WORKED WHEN WE BOUGHT THE CAR. IN LATE FEBRUARY, THE CALLING PORTION OF THE SYSTEM FAILED. WE ARE UNABLE TO PLACE CALLS WITHOUT DIALING THE NUMBER THROUGH THE PHONE. THE HANDS FREE SYSTEM DOES NOT WORK AS ADVERTISED. WE ARE UNABLE TO COMPLY WITH THE HANDS FREE LAWS OF THE CITY OF CORPUS CHRISTI EVEN THOUGH WE WERE ASSURED WE COULD WHEN WE BOUGHT THE CAR. THE DEALER HAS BEEN UNABLE TO FIX THE PROBLEM WHICH THEY NOW SAY DISABLES THE HANDS FREE SYSTEM IN MOST 2018 ROGUES. THEY SUGGESTED THAT I COMPLAIN TO NISSAN, WHICH I HAVE. MY NISSAN CASE NUMBER IS 30966074. MY ORIGINAL COMPLAINT WAS ESCALATED TO A YOUNG MAN NAMED ZACHRY. HIS PHONE NUMBER IS 615-725-7633. HE WAS VERY NICE BUT PROVIDED NO ANSWERS. NOW HE WON'T RETURN MY CALLS. I LEFT MESSAGES LAST FRIDAY, 5-11-18 AND MONDAY, 5-14-18. HE HAS FAILED TO RETURN MY CALLS. I ASKED THE DEALER TO REPLACE THE SYSTEM UNDER MY WARRANTY. THE SERVICE MANAGER, ROBERT TREVINO 361-227-5771, SAYS NISSAN WILL NOT AUTHORIZE THE REPAIR. I AM AT MY WITS END. NISSAN WILL NOT FIX THE PROBLEM OR REPLACE THE BAD UNIT WITH A NEW ONE AS IT SHOULD UNDER WARRANTY. I AM UNABLE TO COMPLY WITH THE LAWS OF THE CITY OF CORPUS CHRISTI AND AM PLACED IN THE POSITION OF BEING A DISTRACTED DRIVER IF I HAVE TO MAKE A CALL WHILE DRIVING. I ASK THAT YOU FORCE NISSAN TO REPAIR OR REPLACE THE HANDS FREE SYSTEM OF MY VEHICLE BEFORE I INJURE MY SELF OR SOMEONE ELSE. | Crash: No Fire: No | 2,000 |
| Apr 2018 | FORWARD COLLISION AVOIDANCE | FEB SYSTEM ACTIVATED WHEN CROSSING RAIL ROAD TRACKS. NOTHING WAS IN FRONT OF THE CAR. CAR STOPPED ON TRACKS. THIS HAPPENED TWICE. I DID NOT KNOW IT WAS THE FEB SYSTEM. I THOUGHT THE CAR JUST DIED. FINALLY PUT IT IN REVERSE BOTH TIMES AND BACKED OFF THE TRACKS. LUCKILY NO CARS WERE BEHIND ME. I TOOK CAR TO DEALER. SERVICE TECHNICIAN DROVE THE CAR TO THE SAME SPOT AND THE FEB SYSTEM ACTIVATED FOR A THIRD TIME ON THE TRACKS. CAR IS SITTING ON THE DEALER'S LOT WAITING FOR NISSAN ENGINEER TO COME. I HAVE ONLY HAD THE CAR FOR A MONTH AND THIS HAS HAPPENED 3 TIMES. | Crash: No Fire: No | 300 |
| Apr 2018 | SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE | 2018 NISSAN ROGUE SV PURCHASED EARLY MARCH 2018. CURRENTLY HAS LESS THAN 1,700 MILES ON IT. THREE TIMES IN LESS THAN THREE WEEKS, THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHILE DRIVING DOWN A MAJOR ROADWAY. EACH TIME, THE WARNING LIGHTS AND DASHBOARD HAVE FLASHED AND BEEPED. ONLY THE FRONT PASSENGER BRAKE HAS ENGAGED, RESULTING IN A MAJOR "GRINDING" NOISE AND A SERIOUS JERK TO THE RIGHT. THE MOST RECENT INCIDENT HAPPENED WITH A VEHICLE IN MY BLIND SPOT AND ALMOST RESULTED IN A COLLISION. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, WHERE THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM AND HAVE TOLD ME THERE IS NO KNOWN ISSUE OR ERROR CODE. THE FIRST TIME TO THE DEALERSHIP, THEY ALLEGEDLY RESET THE SENSORS AND TOLD ME THERE WAS NOTHING WRONG. THURSDAY, A WEEK AFTER IT CAME HOME FROM THE DEALERSHIP, IT HAPPENED AGAIN. MY CAR IS AGAIN AT THE DEALERSHIP. NISSAN CONTINUES TO TELL ME THIS IS NOT A KNOWN ISSUE AND THEY HAVE NO CODES FOR SIMILAR COMPLAINTS, BUT BASED ON THE NUMBER OF COMPLAINTS ON THIS AND OTHER SITES, IT APPEARS THERE ARE SEVERAL KNOWN ISSUES. I AM NOW IN A LOANER ROGUE ALLEGEDLY WAITING FOR NISSAN ENGINEERS TO COME LOOK AT MY CAR, WHICH MAY TAKE A WEEK OR A MONTH. IN ADDITION TO THE BRAKE ISSUE, THE ENGINE IN THIS VEHICLE ALSO RAMPS UP TO HIGH RPMS AT LOW SPEEDS (AS IF YOU WERE PUNCHING THE GAS WHEN YOU'RE NOT) AND IDLES VERY, VERY LOUDLY. | Crash: No Fire: No | 1,680 |
| Apr 2018 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | THE EMERGENCY BRAKING ENGAGES WITHOUT REASON. THIS HAS LED TO 2 NEAR MISSES. ONCE THE CAR JUST STOPPED IN THE ROAD. I THIOUGHT IT MIGHT HAVE MISINTERPRETED A SNOW PILE. THEN, DRIVING OVER A TRAIN CROSSING, THE CAR JUST STOPPED. LUCKILY I WAS ABLE TO GET IT MOVING BEFORE A TRAIN CAME. VERY SCARY! WHEN I CALLED THE SERVICE DEPARTMENT, THEY WERE NOT VERY CONCERNED. THEY THOUGHT THERE WOULD BE A SOFTWARE FIX IN A FEW WEEKS AND I SHOULD JUST SHUT OFF THE EMERGENCY BRAKING FEATURE UNTIL THEN! I PAID EXTRA FOR THIS FEATURE THAT IS MOST LIKELY GOING TO GET ME IN AN ACCIDENT!!! CRAZY!! I BELIEVE A RECALL IS NEEDED ASAP BEFORE SOMEONE GETS KILLED. | Crash: No Fire: No | 900 |
| Apr 2018 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | ON APRIL 11, 2018, I WAS DRIVING MY BRAND NEW 2018 NISSAN ROGUE. I HAD JUST GOTTEN OFF THE HIGHWAY, AND WAS DRIVING STRAIGHT ALONG A CITY STREET WHEN SUDDENLY THE BRAKES SLAMMED ON, THRUSTING ME FORWARD AND GIVING ME A NEAR HEART ATTACK. I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED, HAD THIS HAPPENED UNDER DIFFERENT CIRCUMSTANCES. THE EMERGENCY NOTICE ON THE DASHBOARD READ "MALFUNCTION! - SEE DRIVER MANUAL." I HAD THE FORESIGHT TO TAKE PICTURES OF THE DASHBOARD, WHICH I AM INCLUDING IN THIS COMPLAINT. THE ICON WAS THAT OF TWO CARS COLLIDING. THERE HAD BEEN NO CAR IN FRONT OF ME AND NOTHING TO COLLIDE WITH. THE MANUAL INDICATED THAT THE EMERGENCY BRAKE SYSTEM HAD MALFUNCTIONED. NEEDLESS TO SAY, I AM NOT ACHING TO DRIVE ANOTHER NISSAN ... EVER. I FILED A REPORT WITH NISSAN CORPORATE CONSUMER AFFAIRS THE SAME EVENING. THE CAR HAD 600 MILES ON IT. I HAD THE DEALERSHIP TOW THE CAR BACK TO THEIR LOCATION THE NEXT DAY. TO DATE, I HAVE NO CAR AND NO ANSWERS. NEITHER NISSAN, NOR THE DEALERSHIP IS CLAIMING RESPONSIBILITY, AND NEITHER BELIEVES THEY OWE ME ANY KIND OF ACCOMMODATIONS. FURTHERMORE, IN RESEARCHING THIS VERY WEBSITE, I CAME ACROSS FIVE (5) OTHER COMPLAINTS THAT WERE IDENTICAL TO MINE, AND WHICH HAPPENED WITHIN THE PAST MONTH OR TWO. THIS IS UNDOUBTEDLY A SYSTEMIC PROBLEM WITH THE CAR. IF POSSIBLE, I WOULD LIKE TO CONNECT WITH THESE OTHER CONSUMERS WHO ARE EXPERIENCING THIS PROBLEM. AFTER NISSAN FOLLOWED UP A FEW TIMES TO TELL ME THAT MY CASE WAS "UNDER REVIEW," NISSAN'S FINAL RESPONSE ON FRIDAY, APRIL 20, 2018, WAS TO TELL ME TO CALL "THE BETTER BUSINESS BUREAU." THEY EVEN OFFERED TO PROVIDE ME WITH THE PHONE NUMBER! MEANWHILE, I HAVE NO CAR, A REFUSAL FOR ACCOMMODATIONS FROM EITHER PARTY, AND LEGAL BILLS UNDERWAY. NICE! | Crash: No Fire: No | 611 |
| Apr 2018 | FUEL SYSTEM, GASOLINE,ENGINE | TL* THE CONTACT LEASED A 2018 NISSAN ROGUE. WHEN THE VEHICLE WAS PARKED, THE ENGINE INDICATOR ILLUMINATED. THERE WAS NO WARNING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO FUCCILLO NISSAN (3893 NY-31, LIVERPOOL, NY 13090, 315-944-3200) WHERE THE TECHNICIAN REPROGRAMMED THE COMPUTER AND THE INDICATOR DIMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE PART WAS UNAVAILABLE AND WOULD BE AVAILABLE IN APPROXIMATELY ONE MONTH. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 258. | Crash: No Fire: No | 258 |
| Mar 2018 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | THE AUTOMATIC EMERGENCY BRAKING SYSTEM INCORRECTLY ACTIVATED UNDER A FALSE-POSITIVE SITUATION RESULTING IN THE BRAKES BEING APPLIED WHILE CROSSING OVER A BRIDGE. LUCKILY, THERE WASN'T A VEHICLE FOLLOWING ME, OR ELSE THERE MAY HAVE BEEN A COLLISION. | Crash: No Fire: No | 120 |
| Feb 2018 | UNKNOWN OR OTHER | NAVIGATION / RADIO REBOOTS WHILE DRIVING REQUIRING REPROGRAMMING. | Crash: No Fire: No | 500 |
| Feb 2018 | UNKNOWN OR OTHER | BRAND NEW 2018 NISSAN ROGUE THAT HAS AROUND 2,000 MILES ON THE CAR: AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED WHEN DRIVING STRAIGHT DOWN A COUNTRY ROAD WHERE NO OTHER CAR WAS PRESENT. AN AUDIBLE WARNING SOUNDED AND THE VEHICLE SLOWED DOWN ON ITS OWN. SINCE THE INCIDENT, AN ERROR LIGHT FOR THE AUTOMATIC EMERGENCY BRAKING SYSTEM FLASHES ON THE DASHBOARD WITH AN AUDIBLE WARNING, THEN DISAPPEARS. ALL THE INCIDENTS HAVE OCCURRED DRIVING STRAIGHT DOWN A COUNTRY ROAD WHEN NO OTHER CAR IS IN FRONT OF MY OWN, AND THIS HAS OCCURRED SIX TIMES OVER THE LAST FIVE WEEKS. | Crash: No Fire: No | 2,000 |
| Feb 2018 | FORWARD COLLISION AVOIDANCE | BRAND NEW 2018 ROGUE WITH LESS THAN 700 MILES - THE AUTOMATIC BREAKING SYSTEMS ENGAGED FOR NO REASON WHILE MAKING A LEFT HAND TURN. THE CAR BEHIND ME HAD TO SWERVE NOT TO HIT ME OTHER TIMES THE SENSOR LIGHT FOR THE AUTOMATIC BREAKING SYSTEM FLASHES. ON ANOTHER DAY A WARNING CODE APPEARED STATING THE FRONT SENSOR WEREN'T WORKING DUE TO OBSTRUCTION. | Crash: No Fire: No | 700 |