Complaint volume
612 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Nissan Rogue Complaints
612 consumer-submitted complaints on record for the 2018 Nissan Rogue, grouped by component category.
612 Total complaints
32 Crash reports
1 Fire reports
34 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 32 crash reports, 1 fire report, 34 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 399 complaints, with an average reported failure mileage of 26,476 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Nissan Rogue?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Nissan Rogue
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Nissan Rogue complaints?
32 Crash
1 Fire
34 Injury
0 Fatality
25 Towed
20 Medical attention
What are the most common 2018 Nissan Rogue complaint categories?
SERVICE BRAKES 122
FORWARD COLLISION AVOIDANCE 81
UNKNOWN OR OTHER 61
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 47
ELECTRICAL SYSTEM 23
AIR BAGS 20
POWER TRAIN 18
UNKNOWN OR OTHER,SERVICE BRAKES 16
ENGINE 14
SEATS 12
612 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2019 | SERVICE BRAKES | IN OCTOBER 2018, I WAS DRIVING MY NISSAN ROGUE WITH THE CRUISE CONTROL (PROPILOT) ACTIVATED. SUDDENLY AND UNEXPECTEDLY, WITH NO VEHICLE IN FRONT OF ME, MY VEHICLE APPLIED THE BRAKES FOR A BRIEF PERIOD - MAYBE ONE SECOND - NOT LONG ENOUGH TO MAKE IT SKID. I TOOK MY VEHICLE TO THE LOCAL NISSAN DEALER, AND THEY APPLIED SOFTWARE UPDATE NTB18-041A.TO REPROGRAM THE RADAR SENSOR. ON MARCH 9, 2019, THE SAME PROBLEM HAPPENED AGAIN - I WAS DRIVING AT ABOUT 55 MPH ON INTERSTATE 81, WITH NO VEHICLE IN FRONT OF ME, AND MY VEHICLE APPLIED THE BRAKES SUDDENLY AND UNEXPECTEDLY. THIS IS UNACCEPTABLE - IF ANOTHER VEHIICLE BEEN CLOSE BEHIND ME, IT COULD HAVE BEEN REAR-ENDED OUR VEHICLE. | Crash: No Fire: No | 3,551 |
| Apr 2019 | FORWARD COLLISION AVOIDANCE | TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 10 MPH, A GRINDING NOISE WAS HEARD AND WOULD NOT STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN TO RAMSEY NISSAN (401 NJ-17, UPPER SADDLE RIVER, NJ 07458), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED OTHER SUGGESTING THAT THE AVOIDANCE CONTROL SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 35221164. THE APPROXIMATE FAILURE MILEAGE WAS 3,777. | Crash: No Fire: No | 3,777 |
| Apr 2019 | ENGINE | NOT DRIVING THE VEHICLE FOR FEW HOURS A LOUD KNOCKING SOUND COMES FROM ENGINE WHILE IDLING AFTER FEW MINUTES IT GOES AWAY. TOOK IT TO DEALERSHIP THEY CAN'T DIAGNOSE THE PROBLEM. | Crash: No Fire: No | 7,400 |
| Apr 2019 | SERVICE BRAKES | GOING HOME FROM WORK ON FRIDAY, GOING 60 MPH ON THE HIGHWAY, MY VEHICLE BRAKED ON ITS OWN. THERE WAS NOTHING IN THE ROADWAY, IT WAS A CLEAR, SUNNY DAY. THANKFULLY, NO VEHICLE WAS CLOSE BEHIND ME. I IMMEDIATELY EXITED THE HIGHWAY AND WENT DIRECTLY TO THE DEALERSHIP WHERE I BOUGHT THE ROGUE. I EXPLAINED TO THE SERVICE PERSONNEL WHAT HAPPENED. HE DROVE THE VEHICLE AROUND THE PARKING LOT AND CAME BACK AND SAID IT DIDN'T DO ANYTHING AND CAN'T DO ANYTHING ABOUT. HE SPOKE WITH HIS MANAGER, WHO TOLD THE SERVICE MAN THAT HIS ROGUE DOES IT AT TIMES, TOO. I SAID THIS IS NOT NORMAL AND IT'S DANGEROUS. I GOT NO RELIEF. I DECIDED TO SEE IF IT WOULD HAPPEN AGAIN AND LEFT THE SERVICE DEPARTMENT FOR HOME. LESS THAN A FEW BLOCKS FROM MY HOME, THE BRAKING PROBLEM HAPPENED AGAIN. I WAS GOING 40 MPH. I CALLED THE SERVICE DEPARTMENT AS SOON AS I GOT HOME AND EXPLAINED IT HAPPENED AGAIN AND THE SERVICE PERSON ACTUALLY GOT SURLY WITH ME AND TO BRING MY VEHICLE IN AT 8:00 AM (SHARP) ON MONDAY FOR A CHECK WITH A TECHNICIAN. THIS IS A VERY DANGEROUS DEFECT THAT NEEDS TO BE FIXED FOR FREE BY NISSAN AS SOON AS POSSIBLE BEFORE SOMEONE'S VEHICLE CAUSES AN ACCIDENT AND CAUSES INJURY, OR WORSE, DEATH. | Crash: No Fire: No | 4,000 |
| Apr 2019 | SERVICE BRAKES | WHILE DRIVING AT A CONSTANT SPEED ON A STRAIGHT ROAD WITH CLEAR WEATHER AND NO OTHER CARS AROUND, THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM ACTIVATED AND ABRUPTLY BROUGHT THE CAR TO A COMPLETE STOP. THIS HAS HAPPENED 3 TIMES SINCE WE LEASED THE CAR IN OCTOBER 2018. THE FIRST TIME WAS WITH 300 MILES ON THE ODOMETER. TWO DIFFERENT DEALERSHIPS HAVE NOT BEEN ABLE TO FIX THE PROBLEM SO NOW WE ARE FORCED TO DISABLE THE AEB SYSTEM EVERY TIME WE DRIVE THE CAR. IT IS DEFINITELY NOT WHAT WE WANT TO DO BUT WE HAVE TO. | Crash: No Fire: No | 300 |
| Apr 2019 | SERVICE BRAKES | DRIVING THROUGH TOWN, USUALLY THROUGH AN INTERSECTION, MY CAR BEGINS ALARMING AND THEN DRAMATICALLY SLOWS DOWN, IF I GIVE IT GAS IT WILL GO AGAIN. IT HAPPENED TO ME 3 DIFFERENT TIMES, EACH TIME THERE WERE NOT PEOPLE IN FRONT OF ME OR ANYTHING IN MY PATH. I BROUGHT IT TO THE DEALERSHIP, THEY SAID THEY UPDATED THE SOFTWARE AND IT SHOULD BE FIXED. WITHIN THE NEXT COUPLE DAYS IT DID IT AGAIN, AND THIS TIME I WAS ONLY GOING ABOUT 15 MPH, DUE TO CONSTRUCTION. AGAIN THERE WAS NO ONE IN FRONT OF ME, AND THE DASHBOARD ALARMED AND THEN IT DRAMATICALLY SLOWED AGAIN. I TOOK IT BACK TO THE DEALERSHIP AGAIN AND THEY SAID IT MIGHT BE THAT MY MPH LIMIT WAS SET TO 10MPH ABOVE THE SPEED LIMIT, THEY SHUT IT OFF AND SAID THAT WOULD HELP. LIKE I SAID, I WAS ONLY GOING ABOUT 15 MPH WHEN IT HAPPENED, SO I NOT CONFIDENT THAT THIS WILL FIX IT. IT HAS ONLY BEEN 3 DAYS SINCE THEY SHUT THAT FUNCTION OFF, SO I WILL KEEP YOU POSTED. THEN THIS MORNING ON MY WAY TO WORK, MY COLLISION LIGHT WAS ON AND FLASHING, AND EVERY TIME I MADE A RIGHT HAND TURN, THE CAR SOUNDED LIKE SOMETHING WAS GRINDING. I HATE THIS CAR AND AM INCREDIBLY DISAPPOINTED. | Crash: No Fire: No | 4,800 |
| Apr 2019 | ELECTRONIC STABILITY CONTROL (ESC) | BRAKING SYSTEM DID NOT FUNCTION CAUSING VEHICLE TO REAR END CAR IN FRONT OF ME WHEN I WAS IN HEAVY AFTERNOON TRAFFIC ENTERING I-565 FROM A DOWNWARD RAMP FROM OVERPASS OVER I-565. MINIMUM DAMAGE TO TOYOTA HIGHLANDER HIT FROM REAR. SIGNIFICANT DAMAGE TO FRONT END OF ROGUE. UNDRIVEABLE. TOWED TO BODY SHOP! | Crash: Yes Fire: No Towed | 7,500 |
| Apr 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE COLLISION WARNING SENSOR ACTIVATED AND AN ABNORMAL POPPING SOUND WAS HEARD FROM THE TRANSMISSION. ADDITIONALLY, THERE WAS A GRINDING, METAL-ON-METAL SOUND COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO TAYLOR'S AUTO MAX (LOCATED AT 4100 10TH AVE S, GREAT FALLS, MT 59405, (406) 727-0340) TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION OPERATED AS INTENDED. THE DEALER ADJUSTED THE COLLISION WARNING SENSORS. THE MANUFACTURER WAS CONTACTED AND OFFERED TO BUY BACK THE VEHICLE. THE OFFER WAS RESCINDED AFTER THE BETTER BUSINESS BUREAU WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 1,945. *TR | Crash: No Fire: No | 1,945 |
| Apr 2019 | ELECTRICAL SYSTEM | WHEN A CONSUMER HAS ANY TYPE OF WARRANTY ISSUE OR SAFETY ISSUE SERVICED BY THEIR LOCAL NISSAN DEALER, IS NISSAN NORTH AMERICA REQUIRED TO REPORT THE ISSUE TO NHTSA? BECAUSE I'M CONFIDENT NISSAN KNOWS EXACTLY HOW MANY NAVIGATION SYSTEMS EXACTLY LIKE MINE THEY HAVE REPLACED UNDER WARRANTY. I WOULD LOVE TO KNOW THAT NUMBER. BECAUSE IF I HAD SEEN THAT AMOUNT OF REPLACEMENTS WHILE I WAS STILL DOING NEW CAR REASEARCH IN JAN 2019, I WOULD NOT HAVE PURCHASED THIS BRAND NEW ROGUE SL PLATNUM INT. & BOSE PREMIUM SOUND PKG! ALREADY MY BRAND NEW ROGUE IS EXPERIENCING SEVERAL SERIOUS ISSUES. THE NAVIGATION/AUDIO SYSTEM SCREEN WITH NISSANCONNECT SERVICE JUST GOES BLACK. IT INTERMITTENTLY AND FOR NO APPARENT REASON REBOOTS BY ITSELF ON AND OFF - CONSTANTLY AFTER THE ROGUE HAS BEEN STARTED. IT FACTORY RESETS ITSELF AS MANY AS 25 TIMES IN A 10 MILE DRIVE. SEVERAL OF THOSE 25 REBOOTS MY RADIO WILL TURN ITSELF BACK ON AT AN EXTREMELY LOUD VOLUME, STARTLING ME WHILE I'M DRIVING. THAT IS A HUGE SAFETY ISSUE! THE BACK-UP CAMERA STILL WORKS MOST OF THE TIME, BUT NOT ALL THE TIME. I'M CURRENTLY WAITING A FULL 19 DAYS WHILE THIS REPLACEMENT PART IS ON BACKORDER FROM NISSAN. AND I'M DRIVING THE ROGUE WITH THE STARTLING, BLARING AUDIO IN THIS CONDITION THROUGHOUT THE ENTIRE WAIT. NISSAN NORTH AM WON'T APPROVE A LOANER THRU MY DEALER BECAUSE MY CAR IS STILL "DRIVABLE". DRIVABILITY AND SAFETY TO NISSAN ARE TWO DIFFERENT THINGS. HOW MANY MORE OF THESE ROGUES WITH THIS PROBLEM ARE YOU KNOWINGLY PLANNING TO SELL TO UNWITTING CONSUMERS, NISSAN? MOST CONSUMERS DO NOT KNOW TO REPORT THIS TO NHTSA FOR THEMSELVES, SO IT IS GOING UNREPORTED. NISSAN CERTAINLY ISN'T REPORTING THE ISSUE! WHERE IS THE SERVICE BULLETIN? WHY ISN'T ANYONE SAYING, "YES, WE KNOW THERE IS A PROBLEM."? WHAT IS THE SOLUTION? THERE ISN'T ONE. YOU KNOW WHY? NISSAN KNOWS PEOPLE DON'T WANT A CAR IF IT HAS SOMETHING WRONG WITH IT. | Crash: No Fire: No | Unknown |
| Mar 2019 | SERVICE BRAKES | THE CAR HAS AN AUTOMATIC BRAKING SYSTEM WHICH ENGAGES IF IT SENSES AN IMPENDING ACCIDENT, IT SHOWS A WARNING AND THEN TAKES CONTROL OF THE CAR AND BRAKES IF YOU DO NOT. THE IS EXTREMELY DANGEROUS AS IT MALFUNCTIONS AND ENGAGES WHEN THERE IS NO THREAT. THERE ARE SEVERAL COMPLAINTS OF THE SAME SENERIO, NISSAN HAS ACTKNOWLEGED THAT THERE IS AN ISSUE - BUT HAS NO FIX FOR THE SENSOR ISSUE. MINE ENGAGED TWICE YESTERDAY WHILE I WAS ENTERING THE FREEWAY AT APP 30-40 MPH. THERE WERE NO CARS IN FRONT OF ME AND NO OBSTRUCTIONS. THE ROADS WERE DRY, IT WAS VERY WINDY OUT, THE RAMP TO THE FREEWAYS BOTH WAS AT A SLIGHT INCLINE WITH STRAIGHT ACCESS. THE CAR "SENSED" I WAS GOING TO HIT SOMETHING AND EMERGENTLY BRAKED OUT OF NOWHERE. THERE WERE CARS BEHIND ME THAT ALMOST HIT ME. | Crash: No Fire: No | 29,000 |
| Mar 2019 | SERVICE BRAKES | WHILE DRIVING 55MPH BRAKE SYSTEM ACTIVATED WITHOUT REASON, CLEAR DRY PAVED ROAD WITHOUT TRAFFIC OR OBSTRUCTIONS. HARD BRAKING BY SYSTEM FOR MAYBE 30 MPH DROP IN SPEED THEN RETURNED TO NORMAL. DRIVER AND PASSENGER WERE SHOOK UP. FELT LIKE GOING OVER RUMBLE STRIPS WHERE THEIR WERE NONE. HAD THEIR BEEN CLOSE FOLLOWING TRAFFIC WE WOULD HAVE BEEN HIT. TOOK CAR TO DEALER WHO CHECKED IT OVER AND DID SOME KIND OF UPDATE. | Crash: No Fire: No | 22,000 |
| Mar 2019 | ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE LIGHTS FLICKERED ON AND OFF WITHOUT WARNING. LATER, THE "NO KEY", "NEAR CRASH", AND "TRACTION CONTROL" MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HGREG NISSAN DELRAY (LOCATED AT 2200 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 404-5337), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000. | Crash: No Fire: No | 24,000 |
| Mar 2019 | STRUCTURE | 3/23/19 WHILE DRIVING IN THE MIDDLE LANE OF THE FREEWAY HWY 101SOUTH TO SAN FRANCISCO THE SUNROOF OF MY NISSAN ROGUE 2018 EXPLODED. THIS STARTLED THE DRIVER AND THE CAR SWERVED BUT THE DRIVER GOT THE CAR UNDER CONTROL. WHEN WE STOPPED TO SEE WHAT HAPPENED, THE SUNROOF GLASS HAD EXPLODED. WE HAVE HAD THE CAR FOR 9 MONTHS. | Crash: No Fire: No | 11,000 |
| Mar 2019 | SERVICE BRAKES | AUTOMATIC EMERGENCY BREAK MAKES THE VEHICLE STOP MOVING WITHOUT ANY THING INFRONT THAT HAPPEN FOR 4 TIMES AND LAST LIME I WAS ON I65 NORTH TOWARD GALLATIN TN DRIVE ON 70 MPH THANKS GOODNESS NO ONE WAS RIGHT BEHIND ME AND ANOTHER THANKS TO THE TRUCK DRIVER COME ALSO TO A COMPLETE STOP BEHIND ME TO PROTECT ME FROM THE ONGOING TRAFFIC | Crash: No Fire: No | 4,560 |
| Mar 2019 | UNKNOWN OR OTHER,SERVICE BRAKES | GOING UP A RAMP IN THE PARKING GARAGE, THE AUTOMATIC EMERGENCY BRAKING ENGAGED WITH NO OBSTRUCTION, CAUSING MY VEHICLE TO SUDDENLY STOP. CAR BEHIND ME DID NOT EXPECT SUDDEN STOP AND REAR ENDED ME. | Crash: Yes Fire: No | 5,752 |
| Mar 2019 | UNKNOWN OR OTHER | REVERSE SEEMS TO GET STUCK IN NEUTRAL,WONT REVERSE,HAD TO GO FORWARD AND REVERSE AGAIN.ALSO SINCE PURCHASE OF CAR RADIO BACK UP FREEZES. DEALER JUST SAYS RECORD ISSUE .NOT REPAIRED | Crash: No Fire: No | 12,000 |
| Mar 2019 | FORWARD COLLISION AVOIDANCE | WHILE DRIVING DOWN A STRAIGHT SUBURBAN ROAD AT APPROXIMATELY 40 MPH, THE CAR BEEPS SEVERAL TIMES AND COMES TO A SUDDEN AND HARSH STOP WITH THE BRAKE PEDAL FULLY DEPRESSED. CAR BEHIND ALMOST SLAMMED INTO THE CAR. NO OBSTRUCTION ON ROAD, CLEAR WEATHER. | Crash: No Fire: No | 28,000 |
| Mar 2019 | FORWARD COLLISION AVOIDANCE | THE AUTOMATIC EMERGENCY BRAKE SYSTEM ENGAGES WHEN THERE IS A CLEAR ROAD AND NO OBSTRUCTIONS IN FRONT OF OR AROUND THE VEHICLE WHATSOEVER. THE MOST RECENT INCIDENT HAPPENED WHILE THE CAR WAS IN MOTION ON A HIGHWAY GOING 45-50 MPH - THE AEB SYSTEM DEPLOYED AND THE CAR FULLY ENGAGED THE BRAKES IN AN ATTEMPT TO STOP. THIS WAS ON AN OPEN ROAD WITH NO OTHER VEHICLES OR OBSTRUCTIONS IN THE ROAD OR EVEN IN MY DIRECT LINE OF SIGHT. THERE ARE MANY OTHERS WHO SEEM TO HAVE REPORTED THIS ISSUE TO THEIR DEALER'S SERVICE DEPT. AND HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE SENSORS. I LIVE WHERE ICE IS COMMON - HAD THIS HAPPENED EVEN TRAVELING AT A SLOWER PACE IN BAD ROAD CONDITIONS, I COULD HAVE SPUN OUT, SLID INTO OTHER TRAFFIC, INTO THE DITCH, ETC. THIS IS AN EXTREMELY DANGEROUS SITUATION...IT'S A REAR-END COLLISION OR EVEN WORSE ACCIDENT JUST WAITING TO HAPPEN. | Crash: No Fire: No | 41,000 |
| Mar 2019 | VEHICLE SPEED CONTROL | I WAS DRIVING ON A CITY STREET DURING A CLEAR DAY AT APPROXIMATELY 9AM. THE VEHICAL WAS GOING 40MPH WHEN THE FRONT COLLISION SENSOR ACTIVATED THE EMERGENCY BRAKING SYSTEM. THERE WERE NO CARS OR OBSTACLES AROUND THE VEHICLE. I WAS TRAVELING IN A STRAIGHT LINE. THE CAR SUDDENLY STOPPED. AFTER STOPPING, THE VEHICLE RETURNED TO NORMAL OPERATION AND THE COLLISION WARNING CLEARED. I HAVE SCHEDULED SERVICE TO ADDRESS MY CONCERNS WITH THE FRONT RADAR SYSTEM. | Crash: No Fire: No | 10,300 |
| Mar 2019 | UNKNOWN OR OTHER,ENGINE | I WAS TRAVELLING IN MY VEHICLE WHEN I CAME TO A RED TRAFFIC LIGHT AND STOPPED. ONCE THE LIGHT TURNED GREEN, I PROCEEDED TO GO FORWARD WHEN MY VEHICLE SEEMED TO SLOWED DOWN ON ITS OWN. WHEN I STEPPED ON THE GAS PEDAL, IT SEEMED THE VEHICLE DIDN'T WANT TO MOVE FORWARD. THE OTHER ISSUE IS THAT THIS MORNING I WAS DRIVING IN MY VEHICLE WHEN ALL OF A SUDDEN SOME SENSORS SEEMED TO BE SET OFF. I THEN PULLED OVER AND TURNED OF THE IGNITION. I WAS THEN ABLE TO START MY VEHICLE AND PROCEED TO MY DESTINATION WITHOUT ANOTHER OCCURRENCE. | Crash: No Fire: No | 5,600 |
| Mar 2019 | SERVICE BRAKES | AUTOMATIC EMERGENCY BRAKING SYSTEM ON MY VEHICLE INITIATES WHEN NOT NEEDED INTERMITTENTLY. NO VEHICLES, OBJECTS, ITEMS, CURBS, ETC IN VICINITY OR IN FRONT OF VEHICLE. TOOK VEHICLE TO DEALERSHIP FOR VOLUNTARY AEB UPDATE, PER NOTICE FROM NISSAN, AND DUE TO IT NOT BEING 'ACTIVE' CODE, UPDATE COULD NOT BE PERFORMED. WAS EXPLAINED TO ME THAT CODE COULD BE SEEN AS HAVING 'POPPED', BUT DUE TO CAR HAVING BEEN TURNED OFF AND THEN TURNED ON PRIOR TO BEING AT DEALERSHIP FOR INSPECTION, THEIR MAINTENANCE PROCESSES PREVENT THE SOFTWARE UPDATE. IT WAS FURTHER EXPLAINED TO ME THAT ONCE I TURN CAR OFF AFTER THE AEB EVENT, THAT IT IS NO LONGER AN ACTIVE CODE, BUT BECOMES A PASSIVE CODE. THIS BECOMES AN ISSUE DUE THE VERY NATURE OF REQUIRING AN ACTIVE CODE, AS I WILL ASSUME THAT NOT ALL OWNERS ARE ABLE TO GO DIRECTLY FROM THE AEB ACTIVATION STRAIGHT TO A NISSAN DEALER (I MYSELF HAVE THIS ISSUE AS IT HAS REPEATEDLY HAPPENED TO ME IN THE MORNINGS ON MY WAY TO CAMPUS OR WORK AND AM UNABLE TO TAKE IT TO DEALER WITHOUT HAVING THE CAR TURNED OFF FOR SOME TIME.). THIS SHOULD BE ELEVATED TO A WARRANTY RECALL REGARDLESS OF ACTIVE CODE OR NOT, AS HAVING A SOFTWARE ISSUE REGARDING A BRAKING SYSTEM SHOULD BE CONSIDERED MORE THAN JUST INCONVENIENT. | Crash: No Fire: No | 6,500 |
| Mar 2019 | FORWARD COLLISION AVOIDANCE | TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM SUDDENLY ACTIVATED AND CAUSED THE FRONT END OF THE VEHICLE TO BEND DOWNWARDS. THIS EVENT ALMOST CAUSED A REAR END COLLISION. THE FAILURE ONLY LASTED A FEW SECONDS AND THEN THE CONTACT DROVE HOME. THE VEHICLE WAS TAKEN TO BERTERA NISSAN (569 OXFORD ST S, AUBURN, MA 01501, (508) 832-9611) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE NEEDED TO BE TEST DRIVEN. THE DEALER STATED THAT THE EMERGENCY BRAKE PEDAL WAS NOT COVERED UNDER THE WARRANTY AND NEEDED TO BE REPLACED BECAUSE IT WAS WORN OUT BY WEAR AND TEAR. THE FAILURE OCCURRED ONE DAY AFTER THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 114. | Crash: No Fire: No | 114 |
| Feb 2019 | SEATS | 2018 AWD HYBRID NISSAN ROGUE. CONSUMER WRITES WITH CONCERNS FOR UNCOMFORTABLE/ POTENTIALLY DANGEROUS HEADREST. *AS *TR | Crash: No Fire: No | Unknown |
| Feb 2019 | SERVICE BRAKES | AUTOMATIC EMERGENCY BRAKE ACTIVATES (SLAMS ON BRAKES ACCOMPANIED BY VISUAL AND AUDIBLE WARNING) WITH NO VEHICLE OR OBSTRUCTION IN LANE AHEAD. VEHICLE WAS MOVING ON A CITY STREET. I'VE HAD THE VEHICLE 3 MONTHS AND IT HAS HAPPENED 4 TIMES SO FAR. DEALER RAN SOFTWARE UPDATE, BUT DIDN'T CORRECT PROBLEM. | Crash: No Fire: No | 2,400 |
| Feb 2019 | ELECTRICAL SYSTEM | NISSAN JUST RELEASED A CUSTOMER INITIATIVE LETTER PERTAINING TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM THAT STATES THE SYSTEM MAY ACTIVATE ON ITS OWN CAUSING THE VEHICLE TO STOP SUDDENLY. NISSAN APPARENTLY HAS A FIX FOR IT BUT IT HAS TO HAPPEN FIRST. THIS SYSTEM ALREADY HAD A PROGRAM UPDATE APPLIED TO IT AND THE SYSTEM STILL DEACTIVATED ITSELF AFTER DRIVING. THERE HAVE BEEN A LOT OF COMPLAINTS ON THIS SYSTEM AND IT IS STILL NOT FIXED. *DT MANUFACTURER WAS CONTACTED.*JB | Crash: No Fire: No | 5,000 |