Complaint volume
156 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Kia Sportage Complaints
156 consumer-submitted complaints on record for the 2018 Kia Sportage, grouped by component category.
156 Total complaints
7 Crash reports
11 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, electrical system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 11 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 49 complaints, with an average reported failure mileage of 41,544 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, electrical system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Kia Sportage?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Kia Sportage
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Kia Sportage complaints?
7 Crash
11 Fire
4 Injury
0 Fatality
12 Towed
3 Medical attention
What are the most common 2018 Kia Sportage complaint categories?
ENGINE 54
ELECTRICAL SYSTEM 11
UNKNOWN OR OTHER 11
ENGINE,FUEL/PROPULSION SYSTEM 5
POWER TRAIN 5
ELECTRICAL SYSTEM,ENGINE 4
SEATS 4
SERVICE BRAKES, HYDRAULIC 4
STRUCTURE 4
VISIBILITY/WIPER 4
156 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2021 | POWER TRAIN | Intermittently, the car’s transmission slips out of gear completely, around 30-40 MPH. It gets back into gear after a few seconds. At times, it has presented a safety risk especially when attempting to merge on a highway in a short merge lane. When the slipping occurs in this situation, the car no longer accelerates and merging into traffic becomes very problematic and increases the risk of a rear end collision, putting me and my passengers at risk as well as a risk to others The problem has not been reproduced or confirmed by the dealer. It started occurring immediately after I purchased the car used while still under the manufacturers warranty. Because the dealer service department could not replicate the issue, no further attempt to diagnose the issue has been conducted, such as a transmission tear down. I’ve taken it to the dealer at least 3 times for this issue and have documentation. I elevated the issue to the manufacturer but they have offered no solution to the issue because it cannot be replicated by the dealer and there is no recall or other service issue with the model. Melissa from the KIA Escalation Department contacted me today offered no resolution to the matter. There were no warning lamps or other messages which indicated a problem. The Kia Forum website reveals that I am not the only one with this issue. https://www.kia-forums.com/threads/transmission-slipping.288137/page-5 | Crash: No Fire: No | Unknown |
| Nov 2021 | ENGINE | Vehicle engine accelerated and raced without warning with foot on brake. Has occurred on several occasions with different household operators. Vehicle has about 18,000 miles. | Crash: No Fire: No | Unknown |
| Nov 2021 | STEERING,ELECTRICAL SYSTEM,ENGINE | I was driving and the radio went out along with navigation screen, then power steering went out along with headlights, tail lights. Engine was still running but would not rev up. All kinds of warning lights went off, had a harder time steering vehicle out of the Road way. Engine eventually shut off. My dealer said my starter had a continuous draw on my battery and drained it. This was on 11/10/21. They replaced the starter and the battery. Got vehicle back on 11/10. Last night 11/18/21 I was driving my vehicle again at night and the same thing happened again, no lights, no power steering, no electronics in the vehicle worked. Got someone to jump My vehicle, we let it charge from the jumper and got the vehicle started again. Drove 4 miles down the road, same thing again. Had my wife come there and we again put jumper cables on for 20 minutes, was able to drive the vehicle home, did notice this time I had a check engine light. Have scheduled an appointment with my dealer again. I feel that on a dark country road with limited areas to pull over with no headlights or tail lights or 4 way flashers I could have easily been rear ended. I did have cars pass me and blow their horn at me, did finally make it to a cross road with a street light and got off the main road. The dealer has not set an appointment yet, vehicle would be available for inspection, if needed. | Crash: No Fire: No | Unknown |
| Oct 2021 | SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING | The contact owns a 2018 Kia Sportage. The contact stated while driving 25 MPH, the contact noticed a strong odor of gasoline in the interior of the vehicle. Additionally, the check engine warning light was illuminated. The contact took the vehicle to a local dealer who inspected the vehicle but was unable to determine the cause of the failure. The contact later received notification for NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact took the vehicle to the local dealer for the recall repair however, the vehicle was not repaired. The contact was informed to pick up the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,147. | Crash: No Fire: No | 16,147 |
| Aug 2021 | ELECTRICAL SYSTEM,ENGINE | Kia knowing that they are selling nothing but junk to consumers are refusing to provide ANY Assistance to customers whom pay 25+K for their trash called vechicles. Kia has recalled my vechicle 2× now for Motor and ECU problems and now my vechicle is having electrical problems and had to be towed to a dealership to be looked at. This dealership is not looking to find out where the electrician problem is coming from and when I contact Kia America they are refusing any assistance to help me get their 25K piece of trash back on the road. When is the NTHSA going to do something and hold these car companies RESPONSIBLE FOR THE JUNK THEY ARE SELLING!!! | Crash: No Fire: No | Unknown |
| Jul 2021 | ELECTRICAL SYSTEM,STRUCTURE | Car dash lights will go dim and when I drive I feel like I'm not getting enough power and when I drive my car will pull | Crash: No Fire: No | Unknown |
| Jun 2021 | UNKNOWN OR OTHER | I was driving to work, sitting at a stoplight when my car started releasing smoke from under the hood. All warning lights lit up, the car stalled, and the smoke got darker and more intense. Within a minute, flames started appearing under the front of the vehicle and began spreading towards the back of the car | Crash: No Fire: Yes | Unknown |
| Jun 2021 | ELECTRICAL SYSTEM,ENGINE | When you turn off the car via push button the car engine won’t shut off. The computer system shuts down but the engine continues to run. I’ve taken to the dealership three times to repair and it is still an issue. Engine isn’t diesel’ing as the gas pedal still works with the car off. When this happens the vehicles computer system itself is fully off. Kia roadside won’t dispatch in this situation as they say “they aren’t mechanics”. The only thing you can do to shut the car off no matter how many times you attempt to restart is to go inside the engine compartment and pull the fuel pump fuse and starve the engine. There is no difference in engine sound between the on and off computer state, car is quiet so it could be easily missed by someone not paying attention. The car doors will not lock in this situation. Originally when this happened the car would throw tons of codes (I have it on video) now after the supposed fix (aka the computer update for the recall that was supposed to fix my issue) it no longer throws any codes. Now when the issue happens the vehicle appears to actually shut down fully except you can hear the engine not shutting down but not a single code registers. Shifter is completely locked out in this situation and will not re-engage until the engine has been choked out. | Crash: No Fire: No | Unknown |
| May 2021 | SERVICE BRAKES, HYDRAULIC | THE CONTACT OWNS A 2018 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE KIA DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| May 2021 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact contacted two dealers who both confirmed that the parts were not yet available and would take approximately 1- 2 months to be received from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced failure. Parts Distribution Disconnect. | Crash: No Fire: No | Unknown |
| May 2021 | SERVICE BRAKES, HYDRAULIC | THE CONTACT OWNS A 2018 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE LOCAL DEALER AN IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| May 2021 | STEERING,POWER TRAIN,ELECTRICAL SYSTEM | INITIALLY, I ATTEMPTED TO CRANK THE VEHICLE BY PRESSING THE STARTER BUTTON. I HEARD A CLICK AND NOTICED QUICK FLASHING LIGHTS FROM THE DASH, THEN NOTHING HAPPENED EXCEPT CLICKS, NOISES AND MINIMAL LIGHT AS IF THE BATTERY WAS DOWN. THERE WAS NOTHING ON INSIDE THE CAR TO CAUSE BATTERY FAILURE. THE BRAKE WAS HARD TO PRESS DOWN TO RESTART THE VEHICLE. THEREFORE, I OPTED TO JUMP-START THE CAR AND IT IMMEDIATELY POWERED UP. ALL OF THE LIGHTS ON THE DASHBOARD FLASHED ON A FEW TIMES THEN THE LETTERS AFLS APPEARED ON THE DASHBOARD. THE RADIO/GPS DISPLAY CONTINUED TO FLICKER AND FLASH ON AND OFF NONSTOP AS I CONTINUED TO DRIVE. I ALLOWED THE CAR TO RUN FOR 5 MINUTES AT HOME THEN PROCEEDED TO DRIVE. AFTER DRIVING FOR 25 MINUTES ON THE HIGHWAY, I TURNED TO PARK, THE STEERING WHEEL LOCKED THEN UNLOCKED IN THE PROCESS. I STOPPED TO CHECK TO MAKE SURE THAT I WAS IN THE PROPER GEAR, STILL IN DISBELIEF THAT THIS STEERING WHEEL LOCKING WAS OCCURRING. I PROCEEDED TO BACK UP THE VEHICLE WHEN THE WHEEL LOCKED AGAIN. I CHECKED TO SEE IF THE CAR WAS STILL RUNNING AFTER THAT HARDER LOCK/JERK IN THE PARKING LOT. I STOPPED THE CAR, PLACED IT IN PARK WITHOUT TURNING OFF THE ENGINE TO GATHER MYSELF BECAUSE THIS WAS A VERY FRIGHTENING AND ALARMING EXPERIENCE TO SAY THE LEAST. I DIDN'T TURN OFF THE ENGINE BECAUSE I WAS UNCERTAIN IF IT WOULD RESTART CONSIDERING WHAT OCCURRED EARLIER WITH JUMP-STARTING THE CAR. I DROVE BACK HOME MAKING A CONCERTED EFFORT TO DRIVE SLOWLY ON THE STREET. I THEN ENTERED THE OPEN RAMP ONTO THE HIGHWAY. I TOOK EXTREME PRECAUTIONS AND HOPING THAT THE STEERING WHEEL WOULD NOT LOCK AGAIN WHICH MAY HAVE FURTHER CAUSED MY FAMILY AND I TO BE PLACED INTO HARM'S WAY, NOT TO MENTION THE OTHER DRIVERS TO BE IN DANGER ON THE ROAD. I HOPE THAT IMMEDIATE ATTENTION WILL BE GIVEN TO THIS MATTER TO AVOID FURTHER TERROR AND TREPIDATION, ANY INJURIES AND/OR LOSS OF LIFE. | Crash: No Fire: No | 39,500 |
| Apr 2021 | ENGINE,FUEL/PROPULSION SYSTEM | ADDENDUM TO COMPLAINT ON KIA MOTORS,KIA AMERICA, CITRUS KIA , THEIR SELL OF FIRST A BRAND NEW 2015 KIA SOUL,NOW RECALLED 5 YRS LATER AFTER WE BEGGED FOR HELP. WE ARE 2 DISABLED PERSON S WHO WERE DUPED BY KIA AND CITRUS, TRADED IN GOING INTO FURTHER DEBT AFTER GETTING NO WHERE WITH NHTSA, KIA ETC. KIA MOTORS TRADED AND FINANCED A BRAND NEW 2018 KIA SPORTAGE ONLY TO HAVE DANGEROUS PROBLEMS WITH IT. KIA KNOWINGLY SOLD US 2 DANGEROUS VEHICLE S, WE HAD THE KNOCK SENSOR INSTALLED PER THE "UPGRADE", FARCE, SHOULD BE RECALL. THE CAR STALLED IN TRAFFIC AND ANOTHER DEALERSHIP PUT IN A WIRING HARNESS EXTENSION. WE ONLY HAVE 13,000 MILES ON THIS CAR BECAUSE WE DO NOT FEEL SAFE. THE DEALERSHIP DID AN OIL CHANGE LAST YEAR AND DAY BEFORE YESTERDAY. I RECEIVED A TEXT THAT OUR FUEL NEEDED ADDITIVE. IT IS IN " FAIR CONDITION", RECOMMEND WITH EVERY OIL CHANGE. NOT TRUE, NEVER RECOMMENDED BEFORE AND 13,000 MILES. IT SHOULD NOT NEED ADDITIVE ANYWHERE. SEE ATTACHED SCREENSHOT. I FULLY BELIEVE THEY ARE COVERING UP EVEN MORE AS IT RELATES TO THE PROBLEM IE SETTLEMENT? SERIOUSLY. OUR CAR IS WORTH NOTHING. I IMPLORE OUR NEW HEAD OF TRANSPORTATION TO LOOK INTO OUR COMPLAINTS SINCE 2015 TO INCLUDE THE INQUIRY BY SENATOR MARCO RUBIO. JOSEPH AND JULIE MRAZ ♿ KIA SOUL 2015 TO KIA SPORTAGE 2018. BLACK BOOK VALUE, RESALE VALUE, INSURANCE PREMIUM INCREASE, HOW MANY TIMES WILL KIA BE ALLOWED TO STEAL FROM US ?. THIS IS DANGEROUS ON AND OFF THE ROAD. | Crash: No Fire: No | 13,000 |
| Apr 2021 | ELECTRICAL SYSTEM | ACCORDING TO KIA WHICH THEY POSTED AT THEIR WEBSITE, ELECTRICAL CIRCUIT WITHIN HECU MAY EXPERIENCE EXCESSIVE CURRENT, THEREBY INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.TOOK THE CAR TO DEALER, HAD NO PARTS, AS OF 4/12/21 NO KIA DEALER HAS THIS PART. CALLED KIA, THEY SUPPOSEDLY GOING TO SHIP PARTS END OF APRIL. THEY HAVE NO CONCERN ABOUT PUBLIC SAFETY, DESPITE I TOLD THEM I CAN RENT A CAR BUT YOU HAVE TO PAY FOR IT, THAT DECLINED. QUESTION IS, WHY THEY HAVEN'T INFORMED PUBLIC AND SEND THE HECU PARTS TO THEIR DEALERS SOONER? TAKING RISK TO DRIVE A CAR WHICH HAS POTENTIAL TO CUT FIRE SEEMS NOT SAFE AND DISPLAYS KIA NEGLIGENCE. | Crash: No Fire: No | Unknown |
| Nov 2020 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | I BOUGHT THIS CAR IN MAY OF 2020 WITH 44K ON THE ODOMETER. THREE DAYS LATER I WAS ON A 3400 MILE ROAD TRIP ON THE HIGHWAY WHEN I STARTED HEARING KNOCKING FROM THE ENGINE BAY. I TOOK IT IN AND HAD THEM LISTEN. THEY TOLD ME IT WAS COMPLETELY NORMAL. THE KNOCK WENT AWAY FOR ABOUT 400 MILES THEN CAME BACK. I TOOK IT IN TO 4 DIFFERENT DEALERSHIPS. I GOT TOLD THERE HAD BEEN A RECALL ON THE MOTOR BUT THAT IT HAD BEEN FIXED ALREADY. THE DAY AFTER I GOT HOME THE CAR DIED AT 30 MPH ON THE WAY HOME FROM WORK AND LEFT ME IN THE MIDDLE OF A VERY BUSY INTERSECTION ALMOST CAUSING ME TO GET HIT. TOOK IT IN AND IT TOOK THEM 4 DAYS TO FIND A BAD FUSE. THE CAR OVER THE NEXT 3 MONTHS POPPED 12 FUSES AND KEPT DYEING ON THE ROAD. THEN I STARTED HAVING PROBLEMS WITH IT NOT TURNING OVER. TOOK IT TO A DIFFERENT DEALERSHIP AND THEY FOUND A BAD FUEL PUMP AND STARTER AS WELL AS A BATTERY DRAIN THATS KILLED THREE BATTERIES. TOOK THE CAR TO KIA 9 DIFFERENT TIMES TO GET LOOKED AT.7 OF THOSE TIMES THEY SAID THERE WAS NOTHING WRONG WITH IT. THEY SAID THEY KNEW ABOUT THE DRAIN BUT COULDNT FIND IT. THEN THEY FINALLY FIGURED OUT THE FUEL PUMP WAS SHORTING OUT AND CAUSING THE FUSE TO POP. THEY SUPPOSEDLY REPLACED THE FUEL PUMP IN SEPTEMBER OF 2020 ALONG WITH THE INJECTION PUMP. I WAS 50 MILES FROM END OF WARRANTY THE DAY AFTER I GET THE CAR OUT OF THE SHOP IT WONT RUN FOR LONGER THEN 15 SECONDS. NOT GETTING FUEL.LEFT ME STRANDED ON THE SIDE OF THE ROAD 45 MILES OUT OF TOWN. IM BACK TO SQUARE 1 BECAUSE HALF THE TIME MY CAR WONT START. THE MOTOR IS STILL KNOCKING AND HAS NO POWER WITH MY FUEL MILEAGE DROPPING DOWN TO 11MPG IT STARTED REVVING UP AND SPEED NOT CHANGING,NOT SHIFTING CORRECTLY OR JUST NOT SHIFTING. MY NEW SHOP DISCOVERED THE TRANSMISSION IS FAILING FAST. IVE HAD THIS CAR 6 MONTHS AND AM STILL PAYING FOR IT AND I CANT EVEN DRIVE IT SAFELY. COMPLETE TRANSMISSION FAILURE AT 64,456 MILES. | Crash: No Fire: No | 44,000 |
| Sep 2020 | ELECTRICAL SYSTEM | WHILE DRIVING AT LOW SPEED THE ENGINE CUTS OFF.ALSO WHILE TRYING TO START THE ENGINE NOTHING HAPPENS .TOTALLY DEAD,NO WARNING LIGTHS COME ON .HAVE BATTERY CHECK,NO PROBLEM FOUND,JUMP START EVERY THING SEEMS TO BE NORMAL.THIS HAPPEN IN SEVERAL OCCASIONS. | Crash: No Fire: No | 20 |
| Sep 2020 | ENGINE | TL* THE CONTACT OWNED A 2018 KIA SPORTAGE. THE CONTACT STATED THAT WHILE APPROACHING A SCHOOL ZONE AND ENTERING THE SCHOOL LOT AT ABOUT 5 MPH, THERE WAS GREY SMOKE COMING FROM UNDER THE HOOD. THE CONTACT EXIT HIS CHILD FROM THE VEHICLE AND PARKED THE VEHICLE TO INSPECT IT THAT WAS WHEN THE HOOD WAS OPENED. THE CONTACT DISCOVERED THAT THE VEHICLE HAD CAUGHT FIRE. THE FIRE DEPARTMENT WAS CONTACTED. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS A TOTAL LOSS. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. | Crash: No Fire: Yes Towed | 60,000 |
| Jul 2020 | ENGINE | WHILE MERGING (ACCELERATING) ONTO THE INTERSTATE HIGHWAY THE ENGINE ABRUPTLY SHUT OFF AND MY 2018 KIA SPORTAGE 2.4L ROLLED TO A STOP IN THE MERGE LANE. I RESTARTED THE VEHICLE TO MOVE IT TO OFF THE ROAD TO A SAFER LOCATION AND THE ENGINE SEEMED TO BE LIMITING THE VEHICLE POWER. THE CHECK ENGINE LIGHT FLASHED. I LATER FOUND OUT THAT THE ENGINE WAS PUTTING OUT A TROUBLE CODE P1326 WHICH I UNDERSTAND FROM A CODE SEARCH MAY BE RELATED TO EXCESSIVE ENGINE VIBRATION ISSUES. I AM TAKING THE VEHICLE TO THE KIA DEALER FOR ANALYSIS. MY UNDERSTANDING IS THAT (HYUNDAI MOTOR GROUP) WHO ARE THE PARENT COMPANY OF KIA MOTORS HAVE A RECALL FOR REPLACEMENT OF THE 2018 2.4L HYUNDAI ENGINES BUT NOT YET FOR THE KIA ENGINES, THOUGH THESE ENGINES ARE MANUFACTURED NEARLY IDENTICALLY. | Crash: No Fire: No | 9,342 |
| Jun 2020 | VISIBILITY | TL* THE CONTACT OWNS A 2018 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL RUMBLING SOUND COMING FROM THE ROOF OF THE VEHICLE. THE CONTACT THEN HEARD A LOUD EXPLOSION. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND BECAME AWARE THAT THE SUNROOF HAD EXPLODED. A GLASS REPLACEMENT COMPANY WAS CALLED OUT TO REPLACE THE SUNROOF BUT WAS UNABLE TO DO SO DUE TO THE MISALIGNMENT OF THE TRACKS. THE CONTACT WAS INFORMED TO CONTACT THE LOCAL DEALER FOR ASSISTANCE. PEAK KIA NORTH (1111 SOUTHGATE DR, WINDSOR, CO 80550 970-576-3100) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS PROVIDED AN ESTIMATE OF $2,700 TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | 15,000 |
| Feb 2020 | ENGINE | FOR THE PAST YEAR OR SO, I'VE BEEN EXPERIENCING AN UNKNOWN ISSUE. I'LL BE DRIVING ALONG, STEADILY AND ALL OF A SUDDEN MY ENGINE AND RPM GAUGE WILL REV UP AND THEN GO BACK TO NORMAL. MY SPEED DOESN'T CHANGE, NO LIGHTS GO ON, JUST THE REV-ING SOUND AND THE GAUGE GOES UP. IT'S VERY ALARMING TO ME. I'VE CHECKED WITH KIA AND THEY'RE AWARE OF THE ISSUE BUT STATE THAT THERE IS CURRENTLY NO RECALL OR ALERT AS TO WHAT EXACTLY THE PROBLEM IS OR HOW TO SOLVE IT. DEALER SAID THEY HAD NEVER HAD ANY OTHER COMPLAINTS ABOUT THIS. ALSO REPORTED ACCELERATES SLOWLY WHEN SETTING AT A STOP LIGHT. THEY CANNOT FIND ANYTHING WRONG, | Crash: No Fire: No | 15,000 |
| Jan 2020 | UNKNOWN OR OTHER | I HAVE A 2018 KIA SPORTAGE THAT HAS AIR VENTS PEELING. I WENT TO THE KIA DEALERSHIP AND WAS HOPING THAT THE WARRANTY WOULD COVER THIS FIX, BUT THAT WAS NOT THE CASE. THE KIA DEALERSHIP TOLD ME THE VENTS PEELING IS BECAUSE OF THE CHEMICAL REACTION WITH THE PRODUCT THAT I WAS USING. I HAVE DETAILED MY CARS SINCE THE BEGINNING OF TIME...AND HAVE SWORN BY MEGUIAR'S SUPREME SHINE. I STILL DO, AND I AM CERTAIN IT IS CRAPPY VENT MATERIAL THAT KIA HAS. I CONTACTED MEGUIAR'S AND THEIR CUSTOMER SERVICE SAID THAT ALL THEIR PRODUCTS ARE WATER BASED AND IT IS IMPOSSIBLE FOR THIS TO HAPPEN. I HAVE USED THE SUPREME SHINE ON ALL THE RUBBER/PLASTIC MATERIAL AND NOTHING HAPPENED TO THE REST OF THE INTERIOR, EXCEPT THE AIR VENTS. SO, I CALLED KIA CONSUMER ASSISTANCE CENTER AND LISA ANSWERED... HOPING TO SEE IF THEY WILL STAND BEHIND THEIR PRODUCT AND FIND THE SOLUTION. LISA SAID FOR ME TO GO TO OTHER DEALERSHIPS AND HOPEFULLY GET THEM TO FIND A SOLUTION IN MY FAVOR. THE WORST CUSTOMER SERVICE AND THE WORST PRODUCT ON THE MARKET. THE WARRANTY THEY OFFER IS FAKE AND UNWORTHY. | Crash: No Fire: No | 18,000 |
| Jan 2020 | ELECTRICAL SYSTEM | MY 2018 KIA SPORT AGE AT ABOUT 26,000 MILES WOULD NOT START. THIS PROBLEM STARTED IN SEPTEMBER OF 2019. I THOUGHT IT MIGHT BE THE BATTERY. HOWEVER, KIA DEALERSHIP TESTING IT SHOWS THE BATTERY IS PERFECT. NOW I'M AT 34,000 MILES AND MY CAR HASS TO BE JUMPED TO START IT ABOUT SIX TIMES A WEEK. I HAVE HAD MY BATTERY TESTED SEVERAL TIMES. I KEEP BEING TOLD THE BATTERY'S FINE. AT FIRST IT WOULD JUST GO CLICK CLICK CLICK BUT WOULDN'T START. NOW IT'S COMPLETELY DEAD NO NOISE CLICKING WHEN I TRY TO START IT. THE CHECK ENGINE LIGHT COMES ON AND THEN GOES OFF. THIS IS FRUSTRATING THAT I BOUGHT FOR THE FIRST TIME IN MY LIFE A BRAND NEW CAR DROVE IT OFF THE LOT WITH 11 MILES AND I HAVE THE MOST UNRELIABLE VEHICLE I'VE EVER HAD IN MY LIFETIME. WHENEVER I GO SOMEWHERE I HAVE TO MAKE SURE I HAVE AN ELECTRICAL OUTLET SO THAT I CAN PLUG MY JUMPER BOX INTO JUST IN CASE. I HAVE MISSED APPOINTMENTS BECAUSE OF THIS, I HAVE MISSED WORK BECAUSE OF THIS. I'M READY TO LEAVE IT AT THE DEALERSHIP AND LET THE FINANCE COMPANY HAVE IT. CLEARLY THERE IS SOMETHING WRONG WITH THIS CAR AND NOBODY CAN SEEM TO FIGURE IT OUT. SOMETHING IS DRAWING POWER OR THE ALTERNATOR IS NOT WORKING LIKE IT'S SUPPOSED TO AND POSSIBLE FRAYED WIRE OR SOMETHING THERE. THE CAR IS COMPLETELY STOCK AND THERE HAVE BEEN NO CHANGES MADE TO THIS VEHICLE SINCE IT WAS PURCHASED. AND I HAVE MAINTAINED ALL THE ROUTINE MAINTENANCE THAT SHOULD BE DONE ON A CAR. SOMEONE NEEDS TO HELP ME FIGURE OUT WHY I HAVE A BRAND NEW VEHICLE THAT WON'T START AND THAT IS UNRELIABLE. | Crash: No Fire: No | Unknown |
| Jan 2020 | STEERING,WHEELS,UNKNOWN OR OTHER | MY KIA SPORTAGE NEEDED A STEERING COLUMN REPLACEMENT AND AFTER IT WAS REPLACED THE CAR STARTED PULLING TO THE LEFT AND IT'S HARD TO KEEP STRAIGHT, I HAVE INFORMED THE DEALER AND TIRE ROTATION AND ALIGNMENT WAS DONE TO THE CAR BUT NEVER CHANGED THE CONDITION | Crash: No Fire: No | Unknown |
| Dec 2019 | ENGINE | CAR SHIFTS TO LOW MODE FROM 50-20MPH ON ITS OWN SLOW DECELERATION WHEN STOPPING SLOW ACCELERATION WHEN STATIONARY | Crash: No Fire: No | Unknown |
| Dec 2019 | ELECTRICAL SYSTEM | THE ENTIRE CAR CAUGHT FIRE. ALL ELECTRIC WIRES CAUGHT FIRE AND THE CAR IT WAS PARK IN MY HOUSE . | Crash: Yes Fire: Yes | Unknown |