Complaint volume
756 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ford Edge Complaints
756 consumer-submitted complaints on record for the 2018 Ford Edge, grouped by component category.
756 Total complaints
16 Crash reports
3 Fire reports
18 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, engine and engine cooling, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 3 fire reports, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 341 complaints, with an average reported failure mileage of 69,078 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, engine and engine cooling, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ford Edge complaints?
16 Crash
3 Fire
18 Injury
0 Fatality
39 Towed
8 Medical attention
What are the most common 2018 Ford Edge complaint categories?
ENGINE 305
ENGINE AND ENGINE COOLING 125
POWER TRAIN 38
ENGINE AND ENGINE COOLING,ENGINE 28
POWER TRAIN,ENGINE 22
UNKNOWN OR OTHER 22
BACK OVER PREVENTION 16
ELECTRICAL SYSTEM 15
STRUCTURE 14
EXTERIOR LIGHTING 12
756 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2018 | POWER TRAIN | THE FRONT AXLE, (KNOWN AS THE HALF SHAFT) BLEW OUT ALL THE GREASE IN THE RUBBER BOOT. THE INSIDE FRONT , DRIVER'S SIDE TIRE, SUSPENSION AND BRAKES WERE COVERED WITH GREASE. CAME FROM THE DEALERSHIP LIKE THIS, AUTO HAD 42 MILES AT TIME THIS WAS NOTICED. | Crash: No Fire: No | 42 |
| Jul 2018 | SEAT BELTS | THE REAR SEAT BELTS ARE VERY HARD TO BUCKLE AND EVEN HARDER TO UNBUCKLE.IT WOULD BE HARD TO GET OUT FAST IF THERE WAS AN EMERGENCY | Crash: No Fire: No | Unknown |
| Jul 2018 | EXTERIOR LIGHTING | THE LOW BEAM HALOGEN HEADLAMPS ARE INADEQUATE. CAN'T SEE A THING AT NIGHT, IF IT'S RAINING YOU MAY AS WELL PARK THE VEHICLE. THE LIGHTS MAY BE BRIGHT TO LOOK AT THE CAR, BUT THEY DO NOTHING TO LIGHT UP THE ROADWAY. IF YOU DRIVE UNDER A STREET LAMP, THE HEADLAMP IS NO LONGER VISIBLE ON THE ROAD. THIS IS THE FIRST CAR I'VE OWNED THAT THE HEAD LIGHT DOES NOT ILLUMINATE THE ROAD MORE THAN A STREET LIGHT. I SEE THEY GET A POOR RATING FROM THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY | Crash: No Fire: No | 400 |
| Jun 2018 | STEERING,ENGINE,FUEL/PROPULSION SYSTEM | LET ME START BY SAYING YOUR SALES TEAM WAS GREAT, MADE THE CAR BUYING PART OF THIS EASY....MAYBE TOO EASY IN THAT I MADE A QUICK DECISION TO BUY WITHOUT RESEARCHING WHAT COMPLAINTS THERE WERE ABOUT THIS VEHICLE. I AM A HOME HEALTH NURSE AND TRADED MY HONDA ACCORD IN TO YOUR DEALERSHIP AS I NEEDED SOMETHING WITH MORE ROOM TO STORE MY WORK SUPPLIES WHILE STILL MAINTAINING DECENT GAS MILEAGE. I HAVE NEVER BEEN MORE DISAPPOINTED IN A NEW CAR. I WAS SO PLEASED WITH THE SERVICE DURING THE PURCHASE. BUT THIS CAR IS NOT WHAT IT IS CLAIMED TO BE. THEY CLAIM 20-29 MPG, WHICH IS WHY I PURCHASED THIS TO STAY WITHIN A REASONABLE GAS MILEAGE. I AM NOT EVEN GETTING 16 MPG!!!! THE CAR BLOWS WARM AIR ALL THE TIME, UNLESS THE AC IS ON. THE AIR ALSO BLOWS A FAINT MOTOR/GAS SMELL. MY REAR WINDOW SQUEAKS WHEN YOU ROLL IT DOWN. I CAN NOT AFFORD TO BE FILLING UP TWICE A WEEK, ESPECIALLY AFTER THE AMOUNT OF MONEY I PAY A MONTH FOR THE LEASE PAYMENT. THEN TODAY, MY STEERING WHEEL LOCKED AND WONT MOVE UP/DOWN FRONT/BACK!!! SADLY, I FEEL I SHOULD HAVE LISTENED TO MY HUSBAND AND STAYED AWAY FROM A FORD. I HOPE YOU CAN STEER MY A DIRECTION IN WHICH THIS CAN BE ADDRESSED. I ALREADY HAVE AN APPOINTMENT WITH A FORD DEALERSHIP (WHO HAPPENS TO BE A GOOD FRIEND OF OURS), BUT I'M NOT FEELING TOO CONFIDENT AT THIS POINT. | Crash: No Fire: No | 3,000 |
| Jun 2018 | EXTERIOR LIGHTING,ENGINE | THE LOW BEAM HEADLIGHTS ARE SO WEAK THAT WHEN THE ROAD IS WET AT NIGHT OR WHEN DRIVING NEAR AMBIENT LIGHTING SUCH AS STREET LIGHTS YOU CAN'T SEE ANY MARKINGS ON THE ROAD SUCH AS THE CENTERLINE OF THE ROAD. THERE IS ALSO EXHAUST FUMES COMING INTO THE CAR WHEN DRIVING WITH THE WINDOWS UP OR SLIGHTLY ROLLED DOWN AND WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATING MODE. THESE FUMES MAKE ME DIZZY AND CAUSE ME TO HAVE BLURRY VISION. I ALMOST COMPLETELY BLACKED OUT TWICE ALREADY AND I OWNED THIS CAR FOR THREE WEEKS. I DIDN'T KNOW THAT FORD EDGE HAD THESE PROBLEMS AND THE SALESMAN OF COURSE NEVER MENTIONED THEM. THESE PROBLEMS WITH THE EXHAUST HAPPEN WHILE DRIVING SLOWLY UNDER 20 MPH AND AT HIGHER SPEEDS ON THE HIGHWAY WHEN THE RECIRCULATING MODE IS ON WITH OR WITHOUT THE AIR CONDITIONING TURNED ON. I HAVE DRIVEN WITH THE CLIMATE CONTROL TOTALLY OFF AND STILL THE FUMES COME INSIDE THE CAR. IT'S AS IF THE BODY OF THE CAR IS CREATING A VACUUM THAT PULLS THE EXHAUST BACK INTO THE CAR BECAUSE I CAN HAVE TO CLIMATE SYSTEM OFF AND THE WINDOWS OPEN AND EXHAUST GETS SUCKED IN. THIS CAR IS S $36,000 DEATH TRAP AND I PAID THE FULL PRICE SO I'M SCREWED. | Crash: No Fire: No | 500 |
| Feb 2018 | UNKNOWN OR OTHER | RADIO WAS NOT PICKING UP LOCAL STATIONS. NEW ANTENNA ASSEMBLY WAS INSTALLED. STILL HAVE WEAK RADIO RECEPTION ON A FEW LOCAL STATIONS. | Crash: No Fire: No | Unknown |