Complaint volume
756 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ford Edge Complaints
756 consumer-submitted complaints on record for the 2018 Ford Edge, grouped by component category.
756 Total complaints
16 Crash reports
3 Fire reports
18 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, engine and engine cooling, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 3 fire reports, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 341 complaints, with an average reported failure mileage of 69,078 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, engine and engine cooling, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ford Edge complaints?
16 Crash
3 Fire
18 Injury
0 Fatality
39 Towed
8 Medical attention
What are the most common 2018 Ford Edge complaint categories?
ENGINE 305
ENGINE AND ENGINE COOLING 125
POWER TRAIN 38
ENGINE AND ENGINE COOLING,ENGINE 28
POWER TRAIN,ENGINE 22
UNKNOWN OR OTHER 22
BACK OVER PREVENTION 16
ELECTRICAL SYSTEM 15
STRUCTURE 14
EXTERIOR LIGHTING 12
756 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2022 | SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES | The contact's mom owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | 2018 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. | Crash: No Fire: No | Unknown |
| Sep 2022 | UNKNOWN OR OTHER | I received a recall letter in the mail July of 2022, I called several Ford dealerships and they informed me that they had not received the parts for this recall as of yet and I would just have to wait to receive the second letter in the mail. I have waited and waited and waited. This past weekend September 10, 2022, I was driving with my oldest and youngest children in the car when my vehicle went from drive to reverse. I was able to get the vehicle back in drive and continue to drive to our friends house. As i placed the car in park it registered in reverse I could not let go of the brake or I would start moving in reverse this scared me because my vehicle was not registering in park even though it was in park. My vehicle was turned off and still continued to register in reverse then drive then sport mode then in reverse again. I was able to get the vehicle in neutral after some time, but this frightened myself and my children. I called the Ford dealerships and Ford corporate for assistance in the matter and none were helpful as the parts will not be released until December of 2022. I am a single parent, who relies on my vehicle not only to transport myself and my children, but to transport us safely there. I have just gone into remission from having cancer and rely on my vehicle to go to important appointments and all the stress of this has a very real possibility of causing the cancer to come back. Ford has failed me in both categories. | Crash: No Fire: No | Unknown |
| Sep 2022 | AIR BAGS | The contact owned a 2018 Ford Edge. The contact stated that while making a right turn at approximately 5-7 MPH, another vehicle coming from the left lane crashed into her driver's front side door, causing her vehicle to crash into a wall. The air bags deployed upon impact, and the driver's side knee air bag cut her right ankle and fractured it in half. The contact was transported by ambulance to the hospital and had emergency surgery on her right ankle. A police report was filed. The vehicle was towed to the tow yard where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 45,488. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 45,488 |
| Sep 2022 | VISIBILITY | The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, she heard a sound like a gun shot and observed sunroof glass had detached and fallen onto the highway. The contact stated she pulled over to look at the sunroof and saw that the front edge of the sunroof had shattered; however, the remaining glass was cracked. The contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000. The contact had taken the vehicle to be repaired and used a rental car during that time. | Crash: No Fire: No | 42,000 |
| Sep 2022 | ENGINE | My 2018 Ford Edge has 85k miles. Recently it began vibrating on startup even after the auto-shut off button was activated. The rough idle began interfering with my ability to maintain adequate attention on the road and created significant feelings of anxiety each at every braking. Vehicle check engine light would come on and then go off. On 8/26/22 vehicle was inspected by Beach Ford who completed a fuel injector treatment. After picking up vehicle the check engine light reappeared. Attempted to contact service agent by cell phone because dealership stated that was the only way to communicate but did not receive reply. Changed all spark plugs and coils due to code P0303. Check engine light still on so contacted Beach Ford again and on 9/9/22 they confirmed the issue as a coolant leak appearing on the “bulletin” as a commonly known defect for my vehicle. The dealership stated I would need a new engine and since the warranty only covers up to 60k miles I would have to pay the full price of over $7500. Any symptoms of a problem were immediately addressed by dealership within one week of onset each time. Dealership completed work on a recall 6/10/22 and mentioned nothing about the “known service defect” nor did they document completing any routine inspections out of courtesy since Ford had this information at that time and I (the unknowing consumer) did not. | Crash: No Fire: No | Unknown |
| Aug 2022 | POWER TRAIN | The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the engine would rough idle and misfire with the check engine warning light remaining illuminated. Additionally, white smoke was present coming from the tail pipe. The contact stated that it was discovered that the coolant level was very low. The vehicle was taken to the local dealer who diagnosed that the coolant had leaked into cylinder #3, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 115,000. | Crash: No Fire: No | 115,000 |
| Aug 2022 | POWER TRAIN | 2018 FORD EDGE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL. THE CONSUMER REFCERENCED SAFETY RECALL 22S43/22V413. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | Coolant leaking into the engine which cracked the engine, need a new engine | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | My car needs a new engine. I got an oil change in March and everything was fine with the engine. Then in June a cloud of smoke came out of my tail pipe when I started the car, but since at this time the car had been sitting I thought this was the cause. A couple days later my check engine light came on and an indicator stating my coolant was hot when i was accelerating getting on the fwy. I checked the coolant and it below the minimum which was odd since i had gotten an oil change and topped off my fluids only a couple months before. I added coolant and the indicator and check engine light went off. My check engine light, another billow of smoke and my car stating my coolant was overheating happened again early July and I tool my vehicle in on July 18th to get looked at. It was inspected by a technician and was informed that it needed a new engine because the coolant leaked into the engine. It was inspected again by portfolio ins co and because I can’t find a receipt they will not fix it until I can. And Ford even though this is a common issue on my year make and model they will only cover it until 60,000 miles. I bought my car with 38,000 miles on it. It has been a month already and my car is still just sitting at the Ford dealership. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | Check Engine light came on in June of 2022 and the code was for a cylinder one misfire. Took the vehicle to dealership where they confirmed it is a known issue amongst this make, model, and year. They determined coolant was leaking into the engine and the only repair was replacement of the engine. They told us there was a bulletin issued by Ford for the problem but no recall. The engine had to have coolant replaced several times over a short period of time. The leak caused burn off of the coolant that in turn changes exhaust. The engine can overheat and cause larger damage because there is no indicator to alert or warn of low coolant. The issue poses an environmental and safety risk as the vehicle can shut off at random and reach temperatures that can cause a fire. | Crash: No Fire: No | Unknown |
| Aug 2022 | POWER TRAIN | 2018 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | We have 64,000 miles on this car. A p0303 code came on and took vehicle to ford. Mechanic said we need a new engine and quoted us $7,584. We were told that we're 4,000 over our warranty and the dealership and ford will not pay a cent toward repair. This is a well known issue with the 2.0 turbo engine. There are numerous accounts of this engine failing and still ford turns a blind eye.There is a t.s.b. #22-2229 and ford will not fix this. This needs to be addressed with ford and they need to pay for their failure. Thank you. | Crash: No Fire: No | Unknown |
| Aug 2022 | POWER TRAIN | The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the accelerator pedal was depressed but the vehicle hesitated and stalled on several occasions. The vehicle was taken to the local dealer where the transmission was repaired. However, the failure reoccurred. No further information was available. The vehicle was taken back to the dealer where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 20,000. | Crash: No Fire: No | 20,000 |
| Aug 2022 | POWER TRAIN | The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE | Vehicle started going through coolant with no signs of leaks anywhere. We took it to multiple mechanics and no one could find any coolant leaks.We were still putting coolant in every other week, again no signs of leaks anywhere but empty coolant tank. Turns out the coolant was going straight into the motor mixing with the oil causing it to slowly seize up. The repair shop it’s at told us this issue wasn’t preventative maintenance but a mechanical failure on Ford’s part and their 2.0 eco boost engines. According to some Ford forums this failure is common with the 2.0 eco boost motor. There’s also a class action lawsuit pending against Ford for this mechanical failure of theirs. This repair is nearly 10 thousand dollars (who has 10k for repairs?! we’re still making payments on the thing) This has put our family without our vehicle for quite some time. The slow breakdown of our 2018 vehicle has been frustrating and disappointing to say the least. This is a Ford mechanical failure and they need to be held financially accountable for a faulty product they know is failing. | Crash: No Fire: No | Unknown |
| Aug 2022 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while driving 50-55 MPH and overtaking another vehicle, the accelerator pedal was depressed and the vehicle hesitated to respond. There was no warning light illuminated. The contact stated upon starting the vehicle the next day, the vehicle experienced a rough start. The contact stated that the check engine warning light was illuminated. The contact was able to drive the vehicle. The vehicle was taken to an independent mechanic where the sparks plugs were replaced and the check engine warning light was reset. However, the failure reoccurred while driving. The vehicle was taken back to the independent mechanic where the check engine warning light was reset; however, the failure persisted. The vehicle was taken to the local dealer where it was diagnosed that coolant was leaking into cylinder #2. The contact stated that the failure was associated with Ford Technical Service Bulletin Number: 19-2208. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 79,000. | Crash: No Fire: No | 79,000 |
| Jul 2022 | ENGINE | Coolant intrusion into cylinder 2 due to design flaw.Ford is aware of the isssue and has a bulletin for techs to diagnose. This is the same issue happening with the escapes that ford has issued a recall for yet there has been nothing for the edge. My car is 4 years old and I have to pay out of pocket for a brand new engine because of course it is past the warrenty... | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN,UNKNOWN OR OTHER | Car rolled out of drivewayacross road and hit tree in neighbors yard which kept it from hitting house. 10,000 in damages to rear of car. While car being repaired heard about recall. Body shop told us about it. Took @ 3 months to get car repaired. No one in car at time of rollaway | Crash: Yes Fire: No | Unknown |
| Jul 2022 | ENGINE | Check engine light came on as well as a high coolant temperature. Took the car to the dealer and had it tested. Coolant is leaking into the middle cylinders. Will need a new engine. | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE | Engine light came on. Vehicle brought to dealership. Needs new engine 75k miles. Due to "porous engine block". Extended warranty company will not fix because it is a "known manufacturing defect" ($8200) Codes pulled p0303 p0316 Ford is risking the safety of all who are driving these vehicles and those who may be on the road with one. The FIRE RISK associated with this KNOWN DEFECT needs to be addressed. | Crash: No Fire: No | Unknown |
| Jul 2022 | POWER TRAIN,ENGINE | I've bought a 2018 Ford Edge SEL July of 2021 at Zech Ford (Kansas), it had just a little over 50k miles, within the first month of ownership, engine light comes on (code P0301), I took to the dealership and they replaced the oxygen sensor, everything seemed fine since. This last May, the flex plate cracked, I took to Greenway Ford dealership (Florida) and paid $3,085.36 for the repair, within just an hour of having the car back, engine light comes on (P0301), I immediately took the car back, they kept the car for the weekend, replaced the stream O2 sensor and charged me $105.24, they only charged me for the part, they waived the labor fee since I just had a $3k repair. Now, 2 months later, engine light comes on again for the same code P0301, but this time I can hear liquid running through the dashboard and a lot of white smoke coming out of the exhausts, I popped the hood and see that the coolant container is virtually empty, so I’ve bought some and added to it, I took it back to Greenway Ford, left the car there and couple hours later they called me to let me know that the coolant leaked into the cylinder and tells me that my only option is to have the engine replaced at a cost of $8400! This is my only car, I still owe $22,700 and I do not have $8k to get it repaired! And the car has about 94k miles now, | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE | There is a crack in the engine block that is pulling coolant into the engine causing total engine failure. In addition there are carbon deposits in the coolant which means the exhaust is being pulled into the coolant/engine system. The first indicator of a problem was at 80k miles with rough idle and hesitation on acceleration. 2 engine check lights lead to replacing 'bad coils' and spark plugs. Then the car started to overheat and ran out of coolant. We replaced to coolant and it ran out again 3 weeks later. With no evidence of a coolant leak we knew there was a major problem and online research showed likely total engine failure. This has been confirmed by the dealer and requires a whole new engine long block ($9000 repair). Driving a car with a cracked engine block is dangerous to myself and others on the road. Luckily I figured out the problem myself before something happened while driving. | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE | Check engine light came on and I brought it in for diagnostic. I was told cylinder misfire and coolant is leaking into cylinder and damaged engine. I was told I need a new engine. I have 71k miles so I am outside of warranty. Both the dealer and independent repair shop I went to both told me the exact same diagnosis and that they have both been seeing this a lot with this 2.0 ecoboost engine. There should be a recall on this, not just a service bulletin when it’s a known issue with this engine. Engine replacement should not be happening on this year vehicle and with these low of miles (but just outside of warranty!) | Crash: No Fire: No | Unknown |