Complaint volume
452 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Chevrolet Traverse Complaints
452 consumer-submitted complaints on record for the 2018 Chevrolet Traverse, grouped by component category.
452 Total complaints
9 Crash reports
2 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 2 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 186 complaints, with an average reported failure mileage of 69,149 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Chevrolet Traverse?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Chevrolet Traverse
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Chevrolet Traverse complaints?
9 Crash
2 Fire
3 Injury
0 Fatality
11 Towed
4 Medical attention
What are the most common 2018 Chevrolet Traverse complaint categories?
POWER TRAIN 114
UNKNOWN OR OTHER 56
ELECTRICAL SYSTEM 22
POWER TRAIN,ELECTRICAL SYSTEM 21
ENGINE 20
POWER TRAIN,ENGINE 15
SERVICE BRAKES 14
ENGINE AND ENGINE COOLING 13
FUEL/PROPULSION SYSTEM 11
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 9
452 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2018 | POWER TRAIN,VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE ATTEMPTING TO PARK THE VEHICLE, IT SUDDENLY ACCELERATED INDEPENDENTLY, DROVE FORWARD, AND CRASHED INTO A BUILDING. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE DAMAGE WAS REPAIRED. ON ANOTHER OCCASION, WHILE DRIVING AT A LOW SPEED, THE TRANSMISSION SUDDENLY FAILED AND THE VEHICLE WOULD NO LONGER DRIVE FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SOLENOID WAS FAULTY AND NEEDED TO BE REPLACED, BUT THE PARTS WERE NOT YET AVAILABLE TO REPAIR THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. *TT *JB | Crash: Yes Fire: No Towed | 4,000 |
| Oct 2018 | UNKNOWN OR OTHER | TRANSMISSION STARTED SLIPPING @ 2500 MILES | Crash: No Fire: No | 2,500 |
| Sep 2018 | ELECTRICAL SYSTEM,ENGINE | WHILE DRIVING ON RAINY DAY ABOUT 20 MPH THE ENGINE WOULD ALTERNATE BETWEEN A POWER SURGE TO NO POWER. THIS CONTINUED FOR SEVERAL MINUTES WHILE DRIVING (NOWHERE TO PULL OVER) UNTIL THE ENGINE COMPLETELY DIED. BOTH THE JERKING FORWARD AND THE SHUTOFF WHILE DRIVING COULD HAVE CAUSED A HORRIBLE ACCIDENT BUT FORTUNATELY WE WERE LUCKY. THE STREET WAS A CITY STREET, IT WAS A VERY WET ENVIRONMENT, AND I WAS GOING STRAIGHT. TRAFFIC WAS STOP AND GO SO THE CAR SPEED NEVER WAS HIGHER THAN ABOUT 20MPH. ALL EVENTS OCCURRED WHILE SUV WAS IN MOTION. ENGINE LIGHT WAS ON. TOOK CAR IN FOR SERVICE. THEY SAID NOTHING IS CURRENTLY A REPORTED ISSUE DURING THE DTC STATUS CHECK BUT THERE WAS A "HISTORY" OF "LIN BUS 14 LOST COMMUNICATION WITH DEVICE", AND A FEW REPORTS REGARDING INTAKE CAMSHAFT AND EXHAUST CAMSHAFT ISSUES. HAVE NOT HEARD THE DEALER'S ASSESSMENT YET. | Crash: No Fire: No | 13,000 |
| Sep 2018 | POWER TRAIN,ENGINE | TL* THE CONTACT LEASES A 2018 CHEVROLET TRAVERSE. WHILE DRIVING IN TRAFFIC, THE VEHICLE POWERED OFF, THE ENGINE FAILED, AND ALL THE INSTRUMENT PANEL INDICATORS FLICKERED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OUT OF TRAFFIC. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ROLL WHEN THE GEAR WAS SHIFTED INTO PARK. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO COPELAND CHEVROLET (955 PEARL STREET, BROCKTON, MA 02301, (774) 257-5881). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER DID NOT PROVIDE A DIAGNOSTIC REPORT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. | Crash: No Fire: No Towed | 2,000 |
| Sep 2018 | ELECTRICAL SYSTEM | AFTER GETTING THE RECALL DONE ON THE BACK UP CAMERA DONE. AT JIM GLOVER ON THE RIVER IN TULSA I CONTINUED HAVING ISSUES WITH CAMERA TOOK IT BACK AS THE PHONE CHARGER WAS ALSO HAVING PROBLEMS NOW AND THE CAMERA WASN'T FIXED. TOOK IT BACK SAID THEY DIDN'T FOLLOW ALL THE INSTRUCTIONS FOR THE RECALL AND NOW IT'S FIXED. ONE AGENT SAID THEY REBOOTED THE PHONE CHARGER WHEN I PICKED IT UP THE OTHER TOLD ME THEY DID NOTHING AS THE WAS NO PROBLEM WITH IT. ABOUT A FEW WEEKS LATER THE CAR ALARM STARTS GOING OFF RANDOMLY WITH IT ST OR NOT SET AND THE DRIVER MIRRORS DOORS NOT DEFROST. AGAIN I GOT THE OH NOTHING IS WRONG WITH IT IT IS FINE HEY STILL ALARM GOES OFF WITH OUR WITH OUT ALARM SET. | Crash: No Fire: No | Unknown |
| Aug 2018 | LANE DEPARTURE | TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING 70 MPH AND ATTEMPTING TO CHANGE LANES, THE BLIND SPOT DETECTION SYSTEM FAILED TO OPERATE AS INTENDED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THERE WAS A DELAY IN THE BLIND SPOT WARNING INDICATOR NOTIFYING THE DRIVER OF A VEHICLE TO THE LEFT OR RIGHT SITUATED IN THE BLIND SPOT. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. | Crash: Yes Fire: No | 3,500 |
| Aug 2018 | STEERING,SUSPENSION,WHEELS | DRIVING THIS SUV ON THE ROAD THE INNER LINER UNDER THE FENDER STARTED TO COME DOWN AND RUB ON THE TIRE, SMELLY RUBBER WAS BEING BURNT AS I STOP RIGHT AWAY AND NOTICE THE WEAK CHEAP FABRIC THAT WAS IN-PLACE INSTEAD OF A HARD PLASTIC CAME DOWN ALMOST CAUSING A FIRE HAZARD !! WHAT A CHEAP CAR AND YES TO THOSE WHO OWN THIS CAR OR DRIVE IT YOUR IN DANGER BEWARE! THIS PRODUCT SHOULD BE REPLACED ASAP, BEFORE A COUNTER LAWSUIT HAPPENSGM!ALSO IVE NOTICE! IF YOU TURN YOUR WHEEL ALL THE WAY YOUR CV,JOINTS WILL MAKE THIS CLICKING NOISE LIKE THERE READY TO GO OUT ? TOOK IT TO MY DEALER AND THEY SAID GM TOLD THEM TO REPLACE A CREW TO STOP THE NOISE CALLED GM AND ASK THEM BUT THEY SAID NO WE DIDN'T ? | Crash: No Fire: No | Unknown |
| Aug 2018 | STRUCTURE,UNKNOWN OR OTHER | MAIN SUNROOF (THE ONE THAT TILTS AND OPENS) SHATTERED. IT WAS CLOSED AT THE TIME, ALL WINDOWS WERE CLOSED, DRIVING STRAIGHT DOWN A GOOD, SMOOTH HIGHWAY AT 74 MPH, IN GOOD WEATHER | Crash: No Fire: No | 7,000 |
| Aug 2018 | ENGINE | MY WIFE WAS DRIVING TO A COLLEGE INTERVIEW FROM RIO GRANDE CITY TX TO AUSTIN TX; WHILE SHE WAS PASSING BY PLEASANTOWN TX, THE SUV REDUCED THE SPEED BY ITSELF AND SHE COULD NOT GET IT UP PASSING 25 MILES PER HOUR. IT SEEMED LIKE A TRANSMISSION ISSUE. SHE WAS TOWED TO THE NEAREST CHEVROLET DEALER AND IS STILL THERE. | Crash: No Fire: No | 3,205 |
| Aug 2018 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | DRIVING DOWN THE ROAD 35 MPH, CAR DIED ENGINE SHUT OFF ALL LIGHTS SHUT OFF. WOULD NOT RESTART, HAZARD LIGHTS WOULD NOT WORK!!!!!. WAS GOING UP HILL DID NOT HAVE ENOUGH POWER TO GET TO SIDE OF THE ROAD. ON STAR WOULD NOT WORK, KEY FOB WOULD NOT UNLOCK THE DOORS. ALL ELECTRICAL DEAD. WAS VERY DANGEROUS IN HEAVY TRAFFIC AND ALMOST GOT HIT TRYING TO SAVE PEOPLE AROUND. DEALERSHIP GOT US A LOANER AND A TOW. THEY SAY ITS THE BRAIN BOX | Crash: No Fire: No | 2,990 |
| Jul 2018 | POWER TRAIN,ENGINE | NEW LEASE UNDER 8,000 MILES AND THE TRANSMISSION FAILED. WHILE STOPPED AT A RED LIGHT ON A HEAVILY TRAFFICKED ROADWAY, WHEN I HI THE GAS THERE WAS A LOUD GRINDING. THE TRANSMISSION WOULD NOT ENGAGE AGAIN AS I SAT IN THE MIDDLE OF MAIN ROADWAY WITH CAR SPEEDING BY AS MY WIFE, MY CHILDREN AND MY NIECE SAT IN THE VEHICLE WITH ME. AFTER TRYING TO GET THE TRANSMISSION TO ENGAGE IN "AWD" I WAS ABLE TO GET THE CAR OFF THE ROADWAY AND INTO A MUCH SAFER PARKING AREA. WHEN PUT INTO "PARK" THE CAR CONTINUED TO ROLL UNLESS THE "EMERGENCY BRAKE WAS ENGAGED. THE CAR IS CURRENTLY IN A DEALER IN MARYLAND AWAITING REPAIRS MORE THAN A WEEK LATER, AND I AM BACK AT HOME ON LONG ISLAND. | Crash: No Fire: No | 7,866 |
| Jul 2018 | UNKNOWN OR OTHER | I WOKE UP THIS MORNING AND MY REMOTE KEY DO NOT WANT TO CONNECT WITH THE VEHICLE. I THOUGHT MY BATTERY DIE BUT THAT WASN'T THE CASE. THE CAR WOULD NOT START, LOCKED OR UNLOCKED. THE CAR ALWAYS IN MY GARAGE. I HAD TO PUT THE KEY IN THE TRANSMITTER POCKET IN ORDER FOR THE CAR START. THIS IS VERY INCONVENIENCE. | Crash: No Fire: No | 15,438 |
| Jun 2018 | FUEL/PROPULSION SYSTEM | THE GIST OF THIS COMPLAINT IS THAT THERE IS NO WAY TO LOCK THE GAS FILLER DOOR, SO ANYONE AT ANY TIME CAN OPEN THE GAS FILLER DOOR AND POTENTIALLY ACCESS AND/OR CONTAMINATE THE FUEL. THIS IS A SAFETY AND ENVIRONMENTAL HAZARD. THERE IS NO GAS CAP, EITHER. ITS IS A "CAPLESS" DESIGN, SO ANYONE CAN ACCESS THE VEHICLE'S FUEL SYSTEM. | Crash: No Fire: No | 1 |
| Jun 2018 | FUEL/PROPULSION SYSTEM | TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION CHEVROLET ARROWHEAD, 9055 W BELL RD, PEORIA, AZ 85382, (623) 428-8851), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Jun 2018 | POWER TRAIN,ENGINE | TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WOULD NOT SWITCH GEARS EASILY. THE CONTACT STATED THAT EMISSION FUMES ENTERED INTO THE CABIN OF THE VEHICLE. IN ADDITION, THE CONTACT NOTICED A CLICKING NOISE ON THE FRONT PASSENGER AND DRIVER SIDE OF THE VEHICLE. SANDS CHEVROLET-SURPRISE IN SURPRISE, ARIZONA WAS MADE AWARE OF THE FAILURES AND DIAGNOSED THAT A DUSTING CAP MAY HAVE BEEN LOOSE ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TOWED TO AUTONATION CHEVROLET ARROWHEAD IN PEORIA, ARIZONA, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-432-436-5007. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. | Crash: No Fire: No Towed | 10,000 |
| Jun 2018 | STRUCTURE | MAIN SUNROOF (THE ONE THAT TILTS AND OPENS) SHATTERED. IT WAS CLOSED AT THE TIME, ALL WINDOWS WERE CLOSED, DRIVING STRAIGHT DOWN A GOOD, SMOOTH HIGHWAY AT 74 MPH, IN GOOD WEATHER, ON MAY 16, 2018 | Crash: No Fire: No | 13,000 |
| Jun 2018 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | PURCHASED A 2018 CHEVROLET TRAVERSE IN OCTOBER. BEGINNING WITHIN THE FIRST 30 DAYS THE CAR MADE A LOUD ROARING NOISE WHEN @ 2100 RPM AND GOING APPROXIMATELY 74 MPH. JUST THOUGHT IT WAS A FLUKE. THEN STARTING IN DECEMBER, WHILE TRAVELLING OUT OF TOWN, IT PERSISTED EVERY TIME WE DROVE IT. IT ALSO WOULD LOSE POWER OR SOMETHING STRANGE WHEN PUTTING IT IN GEAR AFTER BACKING OUT OF OUR DRIVEWAY. WE WOULD ACCELERATE FOR A SHORT DISTANCE WHEN THE RPM'S WOULD REV-UP TO 6-7,000 RPM BUT THE CAR WOULDN'T GO. IT WAS ALMOST AS IF IT WOULD SLIP ITSELF INTO NEUTRAL WHILE GOING DOWN THE ROAD. WE HAVE TAKEN THE CAR IN 4 DIFFERENT TIMES FOR REPAIR AND THE PROBLEM HAS NOT BEEN FIXED. THE CAR ALSO TURNS ITSELF OFF. THE PANEL GOES BLACK. WHEN WE START HEARING A LOUD RUMBLING NOISE WHILE SITTING IN NEUTRAL AT A FAST FOOD DRIVE THRU OR RED LIGHT WE TURN THE AIR CONDITIONING OFF TO TRY AND HEAR THE NOISE BETTER AND THE CAR DIES AND THE PANEL GOES BLACK. WE HAVE HAD TO ACTUALLY RE-START THE CAR. WE ARE EXTREMELY CONCERNED FOR THE SAFETY OF THIS VEHICLE AND ARE RETURNING IT DO THE DEALERSHIP TOMORROW FOR OUR FINAL TIME. THEY HAVE BEEN GIVEN NUMEROUS OPPORTUNITIES TO REPAIR THE PROBLEM AND THINGS ARE ACTUALLY GETTING WORSE. THIS IS SUCH A SHAME BECAUSE WE WERE SO EXCITED ABOUT OUR NEW CAR. WE LIVE ON A VERY BUSY ROAD WHERE VEHICLES AND 18 WHEELERS CAN GO IN EXCESS OF 70 MILES AN HOUR AND I AM AFRAID TO PULL OUT OF MY DRIVEWAY WITH THIS CAR. WE HAVE EVEN COASTED TO THE SIDE OF THE ROAD WHEN IT LOOSES POWER TO AVOID BEING HIT FROM BEHIND. THE DEALERSHIP WOULDN'T EVEN START REPAIRS UNTIL THEY COULD DUPLICATE THE PROBLEM. FINALLY A MECHANIC ROAD WITH US AND WITNESSED THE NOISE BUT THEY HAVE NOT BEEN ABLE TO "DUPLICATE" THE SLIPPING OUT OF GEAR TYPE PROBLEMS. SINCE IT IS HAPPENING REGULARLY NOW, MAYBE THEN CAN SEE FOR THEMSELVES. IT HAS TRULY BECOME A SERIOUS SAFETY PROBLEM. | Crash: No Fire: No | 9,000 |
| May 2018 | AIR BAGS,UNKNOWN OR OTHER | MY WIFE HIT A TELEPHONE POLE HEAD ON, VEHICLE WAS A TOTAL LOSS. VEHICLE HAD 3000 MILES ON IT. MY WIFE HAD A SEAT BELT ON BUT WAS STILL INJURED. . ALSO ON STAR NEVER CAME ON. AN INVESTIGATOR FROM GM WAS HERE TODAY,AND SAID I SHOULD GET A COPY OF HIS REPORT. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 3,300 |
| Apr 2018 | ENGINE | AT 7,256 MILES, THE ENGINE LIGHT CAME ON. DALE WILLEY AUTOMOTIVE REPLACED THE ENGINE COOLANT FAN MOTOR & ASSEMBLY, AS IT WAS INTERMITTENTLY TURNING ON & OFF, CAUSING A CODE TO BE FIRED FOR THE ENGINE LIGHT. THE RADIATOR ALSO HAD TO BE REPLACED DUE TO A LEAK. ALSO, A FUSE HAD TO BE REPLACED THAT WAS INSTALLED INCORRECTLY BY THE FACTORY WITH A PLASTIC COATING COVERING THE METAL CONTACT OF THE FUSE WHICH WAS CAUSING INTERMITTENT POWER . | Crash: No Fire: No | 7,256 |
| Apr 2018 | SERVICE BRAKES | 109 MILES ON MY TRAVERSE 2018 & ENGINE LIGHT CAME ON WHEN I STARTED THE VEHICLE. DALE WILLEY AUTOMOTIVE REPLACED THE POWER BRAKE BOOSTER VACUUM CHECK VALVE & HOSE. DROVE IT AND WITHIN 2 DAYS WHILE RESTARTING THE VEHICLE, THE ENGINE LIGHT WAS BACK ON AGAIN. DROVE IT OVER THE WEEKEND AND RETURNED TO THE DEALER AT 438 MILES AND THE POWER BRAKE BOOSTER WAS REPLACED. HAVE HAD NO ISSUES AFTER THIS WAS DONE REGARDING THE BRAKES. | Crash: No Fire: No | 438 |
| Mar 2018 | SERVICE BRAKES | AFTER ABOUT 1000 MILES THE BRAKES STARTED GRINDING, AND ALERT WOULD POP UP TO SERVICE THEM AND THEY WOULD BE A HEAVY VIBRATION AS THE ANTILOCK BRAKES WOULD BE KICKING IN EVEN AT VERY LOW SPEED'S. I BROUGHT THE VEHICLE BACK TO THE DEALERSHIP WHERE THEY REPLACED ALL OF THE BRAKE SENSORS, AFTER ANOTHER TWO WEEKS IT STARTED HAPPENING AGAIN THEY REPLACED THE WIRING HARNESS BECAUSE THEY SAID IT HAD A SHORT IN IT . BOTH TIMES I WAS TOLD THE PARTS ON NATIONAL BACKORDER WHICH LED ME TO BELIEVE THIS IS A LARGE PROBLEM. IT HAS NOW HAPPENED THE THIRD AND FOURTH TIME BUT I HAVE NOT HAD TIME TO BRING IT BACK TO THE DEALERSHIP. I LOST ALMOST 2 WEEKS OF HAVING THE CAR IN THE FIRST TWO MONTHS THAT I'VE OWNED IT. IT NOW HAS 3500 MILES ON IT. THE PROBLEM IS HAPPENING AT 5 MPH AND EVEN ON THE HIGHWAY EVERY TIME THE BRAKES WERE TOUCHED | Crash: No Fire: No | 1,000 |
| Mar 2018 | ELECTRONIC STABILITY CONTROL (ESC) | I WAS DRIVING ON A 45 MPH ROAD, SLOWLY COMING TO A STOP WHEN THE ENGINE STARTED TO SPUTTER, ALMOST LIKE A PUTT-PUTT FEELING. WHEN I CAME TO A COMPLETE STOP, & THE AUTO STOP FEATURE CLICKED ON, THE CHECK ENGINE LIGHT CAME ON. WHEN I RESUMED DRIVING & TRIED TO GET UP TO THE POSTED SPEED LIMIT, IT WAS HARD TO ACCELERATE. I WAS ABLE TO GET TO THE POSTED SPEED LIMIT OF 55 MPH, BUT IT FELT LIKE THE ACCLERATOR WAS RESISTING. I THOUGHT MAYBE THE SENSOR CAME ON BY ACCIDENT, SO WHEN I GOT HOME, I POWERED THE VEHICLE OFF, WAITED 30 SECONDS, & POWERED IT BACK ON. THE CHECK ENGINE LIGHT REMAINED ON. I WAS ABLE TO TAKE THE VEHICLE IMMEDIATELY TO THE DEALERSHIP WHERE THEY WERE ABLE TO DIAGNOSE THAT THE CRANKSHAFT WIRING HARNESS SENSOR NEEDED TO BE REPLACED. MY CAR AT THE TIME OF BEING DROPPED OFF AT THE DEALERSHIP HAD APPROXIMATELY 9000 MILES ON IT, & I PURCHASED IT IN NOVEMBER 2017. | Crash: No Fire: No | 9,000 |
| Feb 2018 | POWER TRAIN | I PURCHASED A 2018 TRAVERSE/REDLINE ON 6 FEB 2018, DROVE IT LESS THAN 100 MILES, AND THE TRANSMISSION STOPPED WORKING TWO (2) DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE SERVICE SECTION ADVISED THEY DON'T HAVE THE EQUIPMENT NEEDED TO DIAGNOSE THE PROBLEM, AND THAT THE EQUIPMENT IS EXPECTED SOMETIME NEXT WEEK. TODAY, 20 FEB 2018, STILL AWAITING EQUIPMENT. I TOLD THE DEALERSHIP MGR THAT I DON'T WANT THAT VEHICLE BACK. THE MGR SAID THAT HIS HANDS ARE TIED AND I WOULD HAVE TO DEAL WITH GM. CONTACTED GM ON 9 FEB, AND COMPLETED AN APPLICATION FOR WHAT I WAS LET TO BELIEVE WAS A 'BUY BACK' OF MY VEHICLE. THE GM REP INFORMED ME THAT SOMEONE WOULD CONTACT ME WITHIN TWO DAYS. NEEDLESS TO SAY, IT DIDN'T HAPPEN. I CALLED GM BACK ON 13 FEB, SPOKE WITH ANOTHER REP WHO HAD NO CLUE AS TO WHY I WAS CALLING. THIS REP ASKED FOR 72 HOURS, AND WOULD GET BACK TO ME. ON 20 FEB, I RCVD A CALL FROM THE GM REP WHO STATED THAT GM CAN ONLY DO A BUY BACK AFTER 3 OR MORE PROBLEMS WITH THE VEHICLE. BOTTOM LINE IS THAT I BOUGHT A 46,000 DOLLAR PIECE OF JUNK, AND OF COURSE, NO ONE WANTS IT BACK. AND GM IS MORE THAN AWARE THIS PROBLEM EXISTS... THANK GOD I WASN'T MAKING A TURN IN FRONT OF ANOTHER VEHICLE WHEN THE VEHICLE STALLED... TRULY AN UNSAFE VEHICLE... BUYER BEWARE ! | Crash: No Fire: No | 100 |
| Feb 2018 | STEERING | I HAVE OWNED THIS TRUCK FOR LESS THAN 4 MONTHS, BOUGHT IT BRAND NEW OFF THE SHOW ROOM FLOOR. I WAS DRIVING TODAY TO PICK UP LUNCH ON A CITY STREET WHEN AN ERROR MESSAGE APPEARED SAYING CAUTION, POWER STEERING AND SUDDENLY IT WAS IMPOSSIBLE TO STEER THE VEHICLE. I HAD TO CAREFULLY DRIVE AND PULL OVER TO THE SIDE OF THE ROAD. | Crash: No Fire: No | 3,000 |
| Jan 2018 | UNKNOWN OR OTHER,ENGINE | WAS DRIVING FROM NYC TO TORONTO. WE STOPPED 3 HOURS AFTER FOR BATHROOM BREAK AND LUNCH. I DID NOT LEAVE THE CAR THEREFORE THE CAR REMAINED ON. DROVE FOR ANOTHER 2 HOURS AND STOPPED FOR A BATHROOM BREAK AT JUNIUS PONDS TRAVEL PLAZA AROUND 330PM. TURNED OFF THE CAR AND THATS WHEN WE REALIZED WE DROVE WITHOUT THE KEY. THIS IS IN THE MIDDLE OF WINTER WITH CHILDREN IN THE CAR. WE CALLED ONSTAR AND CHEVY BUT THEY COULD NOT ASSIST IN ANYWAY. MY PARENTS HAD TO DRIVE TO US TO GIVE US THEY KEY. IT TOOK THEM OVER 6 HOURS BECAUSE IT WAS RUSH HOUR. IMAGINE 6 HOURS BEING STRANDED WITH KIDS. LUCKILY WE WERE AT A REST STOP WITH FOOD, BATHROOM AND MOST IMPORTANTLY HEAT. IT TURNED OUT WHILE MY HUSBAND WAS BUSY PACKING UP THE CAR, HE HAD SWITCHED INTO HIS WINTER JACKET LEAVING HIS SWEATSHIRT BEHIND WHICH THAT KEYS WERE IN. THE CAR WAS IN PARK IN OUR DRIVEWAY. WE DROVE OFF AND THERE WERE NO NOTIFICATIONS. WE EVEN STOPPED AT STARTBUCKS AND PUT THE CAR IN PARK AGAIN. THIS IS A MAJOR SAFETY ISSUE AS THIS WILL MAKE IT EASY FOR THEFT AND RISKS THE SAFETY AND HEALTH OF THE PEOPLE IN THE CAR. CAN YOU IMAGINE IF WE HAD STOPPED AT A PLACE THAT DID NOT HAVE HEAT. ONSTAR ONLY ALLOWS 2 REMOTE ENGINE START THEN IT WILL TELL YOU THAT THE CAR ENGINE HAS TO BE MANUALLY TURNED ON BEFORE USING THE REMOTE START AGAIN. IM NOT TALKING ABOUT IF A CHILD ACCIDENTALLY THROWS THE KEYS OUT THE WINDOW IN THE MIDDLE OF THE HIGHWAY AND THE CAR SHOULD TURN OFF. IM SUGGESTING THAT THE CAR SHOULD NOT BE ALLOWED TO MOVE FROM PARKING IF THE KEY IS NOT IN THE VEHICLE. IMAGINE DRIVING 5 HOURS 300+ MILES AWAY FROM THE KEY AND NO WARNING. | Crash: No Fire: No | Unknown |