Complaint volume
437 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Chevrolet Traverse Complaints
437 consumer-submitted complaints on record for the 2018 Chevrolet Traverse, grouped by component category.
437 Total complaints
9 Crash reports
2 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 2 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 183 complaints, with an average reported failure mileage of 69,391 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Chevrolet Traverse?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Chevrolet Traverse
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Chevrolet Traverse complaints?
9 Crash
2 Fire
2 Injury
0 Fatality
11 Towed
3 Medical attention
What are the most common 2018 Chevrolet Traverse complaint categories?
POWER TRAIN 108
UNKNOWN OR OTHER 54
ELECTRICAL SYSTEM 22
POWER TRAIN,ELECTRICAL SYSTEM 20
ENGINE 18
POWER TRAIN,ENGINE 14
SERVICE BRAKES 14
ENGINE AND ENGINE COOLING 13
FUEL/PROPULSION SYSTEM 11
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
437 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2018 | STRUCTURE | MAIN SUNROOF (THE ONE THAT TILTS AND OPENS) SHATTERED. IT WAS CLOSED AT THE TIME, ALL WINDOWS WERE CLOSED, DRIVING STRAIGHT DOWN A GOOD, SMOOTH HIGHWAY AT 74 MPH, IN GOOD WEATHER, ON MAY 16, 2018 | Crash: No Fire: No | 13,000 |
| Jun 2018 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | PURCHASED A 2018 CHEVROLET TRAVERSE IN OCTOBER. BEGINNING WITHIN THE FIRST 30 DAYS THE CAR MADE A LOUD ROARING NOISE WHEN @ 2100 RPM AND GOING APPROXIMATELY 74 MPH. JUST THOUGHT IT WAS A FLUKE. THEN STARTING IN DECEMBER, WHILE TRAVELLING OUT OF TOWN, IT PERSISTED EVERY TIME WE DROVE IT. IT ALSO WOULD LOSE POWER OR SOMETHING STRANGE WHEN PUTTING IT IN GEAR AFTER BACKING OUT OF OUR DRIVEWAY. WE WOULD ACCELERATE FOR A SHORT DISTANCE WHEN THE RPM'S WOULD REV-UP TO 6-7,000 RPM BUT THE CAR WOULDN'T GO. IT WAS ALMOST AS IF IT WOULD SLIP ITSELF INTO NEUTRAL WHILE GOING DOWN THE ROAD. WE HAVE TAKEN THE CAR IN 4 DIFFERENT TIMES FOR REPAIR AND THE PROBLEM HAS NOT BEEN FIXED. THE CAR ALSO TURNS ITSELF OFF. THE PANEL GOES BLACK. WHEN WE START HEARING A LOUD RUMBLING NOISE WHILE SITTING IN NEUTRAL AT A FAST FOOD DRIVE THRU OR RED LIGHT WE TURN THE AIR CONDITIONING OFF TO TRY AND HEAR THE NOISE BETTER AND THE CAR DIES AND THE PANEL GOES BLACK. WE HAVE HAD TO ACTUALLY RE-START THE CAR. WE ARE EXTREMELY CONCERNED FOR THE SAFETY OF THIS VEHICLE AND ARE RETURNING IT DO THE DEALERSHIP TOMORROW FOR OUR FINAL TIME. THEY HAVE BEEN GIVEN NUMEROUS OPPORTUNITIES TO REPAIR THE PROBLEM AND THINGS ARE ACTUALLY GETTING WORSE. THIS IS SUCH A SHAME BECAUSE WE WERE SO EXCITED ABOUT OUR NEW CAR. WE LIVE ON A VERY BUSY ROAD WHERE VEHICLES AND 18 WHEELERS CAN GO IN EXCESS OF 70 MILES AN HOUR AND I AM AFRAID TO PULL OUT OF MY DRIVEWAY WITH THIS CAR. WE HAVE EVEN COASTED TO THE SIDE OF THE ROAD WHEN IT LOOSES POWER TO AVOID BEING HIT FROM BEHIND. THE DEALERSHIP WOULDN'T EVEN START REPAIRS UNTIL THEY COULD DUPLICATE THE PROBLEM. FINALLY A MECHANIC ROAD WITH US AND WITNESSED THE NOISE BUT THEY HAVE NOT BEEN ABLE TO "DUPLICATE" THE SLIPPING OUT OF GEAR TYPE PROBLEMS. SINCE IT IS HAPPENING REGULARLY NOW, MAYBE THEN CAN SEE FOR THEMSELVES. IT HAS TRULY BECOME A SERIOUS SAFETY PROBLEM. | Crash: No Fire: No | 9,000 |
| May 2018 | AIR BAGS,UNKNOWN OR OTHER | MY WIFE HIT A TELEPHONE POLE HEAD ON, VEHICLE WAS A TOTAL LOSS. VEHICLE HAD 3000 MILES ON IT. MY WIFE HAD A SEAT BELT ON BUT WAS STILL INJURED. . ALSO ON STAR NEVER CAME ON. AN INVESTIGATOR FROM GM WAS HERE TODAY,AND SAID I SHOULD GET A COPY OF HIS REPORT. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 3,300 |
| Apr 2018 | SERVICE BRAKES | 109 MILES ON MY TRAVERSE 2018 & ENGINE LIGHT CAME ON WHEN I STARTED THE VEHICLE. DALE WILLEY AUTOMOTIVE REPLACED THE POWER BRAKE BOOSTER VACUUM CHECK VALVE & HOSE. DROVE IT AND WITHIN 2 DAYS WHILE RESTARTING THE VEHICLE, THE ENGINE LIGHT WAS BACK ON AGAIN. DROVE IT OVER THE WEEKEND AND RETURNED TO THE DEALER AT 438 MILES AND THE POWER BRAKE BOOSTER WAS REPLACED. HAVE HAD NO ISSUES AFTER THIS WAS DONE REGARDING THE BRAKES. | Crash: No Fire: No | 438 |
| Apr 2018 | ENGINE | AT 7,256 MILES, THE ENGINE LIGHT CAME ON. DALE WILLEY AUTOMOTIVE REPLACED THE ENGINE COOLANT FAN MOTOR & ASSEMBLY, AS IT WAS INTERMITTENTLY TURNING ON & OFF, CAUSING A CODE TO BE FIRED FOR THE ENGINE LIGHT. THE RADIATOR ALSO HAD TO BE REPLACED DUE TO A LEAK. ALSO, A FUSE HAD TO BE REPLACED THAT WAS INSTALLED INCORRECTLY BY THE FACTORY WITH A PLASTIC COATING COVERING THE METAL CONTACT OF THE FUSE WHICH WAS CAUSING INTERMITTENT POWER . | Crash: No Fire: No | 7,256 |
| Mar 2018 | SERVICE BRAKES | AFTER ABOUT 1000 MILES THE BRAKES STARTED GRINDING, AND ALERT WOULD POP UP TO SERVICE THEM AND THEY WOULD BE A HEAVY VIBRATION AS THE ANTILOCK BRAKES WOULD BE KICKING IN EVEN AT VERY LOW SPEED'S. I BROUGHT THE VEHICLE BACK TO THE DEALERSHIP WHERE THEY REPLACED ALL OF THE BRAKE SENSORS, AFTER ANOTHER TWO WEEKS IT STARTED HAPPENING AGAIN THEY REPLACED THE WIRING HARNESS BECAUSE THEY SAID IT HAD A SHORT IN IT . BOTH TIMES I WAS TOLD THE PARTS ON NATIONAL BACKORDER WHICH LED ME TO BELIEVE THIS IS A LARGE PROBLEM. IT HAS NOW HAPPENED THE THIRD AND FOURTH TIME BUT I HAVE NOT HAD TIME TO BRING IT BACK TO THE DEALERSHIP. I LOST ALMOST 2 WEEKS OF HAVING THE CAR IN THE FIRST TWO MONTHS THAT I'VE OWNED IT. IT NOW HAS 3500 MILES ON IT. THE PROBLEM IS HAPPENING AT 5 MPH AND EVEN ON THE HIGHWAY EVERY TIME THE BRAKES WERE TOUCHED | Crash: No Fire: No | 1,000 |
| Mar 2018 | ELECTRONIC STABILITY CONTROL (ESC) | I WAS DRIVING ON A 45 MPH ROAD, SLOWLY COMING TO A STOP WHEN THE ENGINE STARTED TO SPUTTER, ALMOST LIKE A PUTT-PUTT FEELING. WHEN I CAME TO A COMPLETE STOP, & THE AUTO STOP FEATURE CLICKED ON, THE CHECK ENGINE LIGHT CAME ON. WHEN I RESUMED DRIVING & TRIED TO GET UP TO THE POSTED SPEED LIMIT, IT WAS HARD TO ACCELERATE. I WAS ABLE TO GET TO THE POSTED SPEED LIMIT OF 55 MPH, BUT IT FELT LIKE THE ACCLERATOR WAS RESISTING. I THOUGHT MAYBE THE SENSOR CAME ON BY ACCIDENT, SO WHEN I GOT HOME, I POWERED THE VEHICLE OFF, WAITED 30 SECONDS, & POWERED IT BACK ON. THE CHECK ENGINE LIGHT REMAINED ON. I WAS ABLE TO TAKE THE VEHICLE IMMEDIATELY TO THE DEALERSHIP WHERE THEY WERE ABLE TO DIAGNOSE THAT THE CRANKSHAFT WIRING HARNESS SENSOR NEEDED TO BE REPLACED. MY CAR AT THE TIME OF BEING DROPPED OFF AT THE DEALERSHIP HAD APPROXIMATELY 9000 MILES ON IT, & I PURCHASED IT IN NOVEMBER 2017. | Crash: No Fire: No | 9,000 |
| Feb 2018 | POWER TRAIN | I PURCHASED A 2018 TRAVERSE/REDLINE ON 6 FEB 2018, DROVE IT LESS THAN 100 MILES, AND THE TRANSMISSION STOPPED WORKING TWO (2) DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE SERVICE SECTION ADVISED THEY DON'T HAVE THE EQUIPMENT NEEDED TO DIAGNOSE THE PROBLEM, AND THAT THE EQUIPMENT IS EXPECTED SOMETIME NEXT WEEK. TODAY, 20 FEB 2018, STILL AWAITING EQUIPMENT. I TOLD THE DEALERSHIP MGR THAT I DON'T WANT THAT VEHICLE BACK. THE MGR SAID THAT HIS HANDS ARE TIED AND I WOULD HAVE TO DEAL WITH GM. CONTACTED GM ON 9 FEB, AND COMPLETED AN APPLICATION FOR WHAT I WAS LET TO BELIEVE WAS A 'BUY BACK' OF MY VEHICLE. THE GM REP INFORMED ME THAT SOMEONE WOULD CONTACT ME WITHIN TWO DAYS. NEEDLESS TO SAY, IT DIDN'T HAPPEN. I CALLED GM BACK ON 13 FEB, SPOKE WITH ANOTHER REP WHO HAD NO CLUE AS TO WHY I WAS CALLING. THIS REP ASKED FOR 72 HOURS, AND WOULD GET BACK TO ME. ON 20 FEB, I RCVD A CALL FROM THE GM REP WHO STATED THAT GM CAN ONLY DO A BUY BACK AFTER 3 OR MORE PROBLEMS WITH THE VEHICLE. BOTTOM LINE IS THAT I BOUGHT A 46,000 DOLLAR PIECE OF JUNK, AND OF COURSE, NO ONE WANTS IT BACK. AND GM IS MORE THAN AWARE THIS PROBLEM EXISTS... THANK GOD I WASN'T MAKING A TURN IN FRONT OF ANOTHER VEHICLE WHEN THE VEHICLE STALLED... TRULY AN UNSAFE VEHICLE... BUYER BEWARE ! | Crash: No Fire: No | 100 |
| Feb 2018 | STEERING | I HAVE OWNED THIS TRUCK FOR LESS THAN 4 MONTHS, BOUGHT IT BRAND NEW OFF THE SHOW ROOM FLOOR. I WAS DRIVING TODAY TO PICK UP LUNCH ON A CITY STREET WHEN AN ERROR MESSAGE APPEARED SAYING CAUTION, POWER STEERING AND SUDDENLY IT WAS IMPOSSIBLE TO STEER THE VEHICLE. I HAD TO CAREFULLY DRIVE AND PULL OVER TO THE SIDE OF THE ROAD. | Crash: No Fire: No | 3,000 |
| Jan 2018 | UNKNOWN OR OTHER,ENGINE | WAS DRIVING FROM NYC TO TORONTO. WE STOPPED 3 HOURS AFTER FOR BATHROOM BREAK AND LUNCH. I DID NOT LEAVE THE CAR THEREFORE THE CAR REMAINED ON. DROVE FOR ANOTHER 2 HOURS AND STOPPED FOR A BATHROOM BREAK AT JUNIUS PONDS TRAVEL PLAZA AROUND 330PM. TURNED OFF THE CAR AND THATS WHEN WE REALIZED WE DROVE WITHOUT THE KEY. THIS IS IN THE MIDDLE OF WINTER WITH CHILDREN IN THE CAR. WE CALLED ONSTAR AND CHEVY BUT THEY COULD NOT ASSIST IN ANYWAY. MY PARENTS HAD TO DRIVE TO US TO GIVE US THEY KEY. IT TOOK THEM OVER 6 HOURS BECAUSE IT WAS RUSH HOUR. IMAGINE 6 HOURS BEING STRANDED WITH KIDS. LUCKILY WE WERE AT A REST STOP WITH FOOD, BATHROOM AND MOST IMPORTANTLY HEAT. IT TURNED OUT WHILE MY HUSBAND WAS BUSY PACKING UP THE CAR, HE HAD SWITCHED INTO HIS WINTER JACKET LEAVING HIS SWEATSHIRT BEHIND WHICH THAT KEYS WERE IN. THE CAR WAS IN PARK IN OUR DRIVEWAY. WE DROVE OFF AND THERE WERE NO NOTIFICATIONS. WE EVEN STOPPED AT STARTBUCKS AND PUT THE CAR IN PARK AGAIN. THIS IS A MAJOR SAFETY ISSUE AS THIS WILL MAKE IT EASY FOR THEFT AND RISKS THE SAFETY AND HEALTH OF THE PEOPLE IN THE CAR. CAN YOU IMAGINE IF WE HAD STOPPED AT A PLACE THAT DID NOT HAVE HEAT. ONSTAR ONLY ALLOWS 2 REMOTE ENGINE START THEN IT WILL TELL YOU THAT THE CAR ENGINE HAS TO BE MANUALLY TURNED ON BEFORE USING THE REMOTE START AGAIN. IM NOT TALKING ABOUT IF A CHILD ACCIDENTALLY THROWS THE KEYS OUT THE WINDOW IN THE MIDDLE OF THE HIGHWAY AND THE CAR SHOULD TURN OFF. IM SUGGESTING THAT THE CAR SHOULD NOT BE ALLOWED TO MOVE FROM PARKING IF THE KEY IS NOT IN THE VEHICLE. IMAGINE DRIVING 5 HOURS 300+ MILES AWAY FROM THE KEY AND NO WARNING. | Crash: No Fire: No | Unknown |
| Dec 2017 | AIR BAGS | WAS SOLD A CHEVY TRAVERSE WITH NON-FUNCTIONING AIRBAGS. DEFECTIVE PART NUMBER: 13524236 | Crash: No Fire: No | 12 |
| Oct 2017 | STEERING | KEEP GETTING ERROR MESSAGE: "ASSISTED STEERING IS LIMITED. PLEASE DRIVE CAREFULLY". THE CAR WAS IN MOTION ON A CITY STREET TRUING TURNS. WHEN ERROR CODE WAS DISPLAYED. CAR ONLY HAS 552 MILES. THIS COULD BE A POTENTIAL STEERING ISSUES FOR THE 2018 MODELS. | Crash: No Fire: No | 480 |