Complaint volume
437 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Chevrolet Traverse Complaints
437 consumer-submitted complaints on record for the 2018 Chevrolet Traverse, grouped by component category.
437 Total complaints
9 Crash reports
2 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 2 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 183 complaints, with an average reported failure mileage of 69,391 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Chevrolet Traverse?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Chevrolet Traverse
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Chevrolet Traverse complaints?
9 Crash
2 Fire
2 Injury
0 Fatality
11 Towed
3 Medical attention
What are the most common 2018 Chevrolet Traverse complaint categories?
POWER TRAIN 108
UNKNOWN OR OTHER 54
ELECTRICAL SYSTEM 22
POWER TRAIN,ELECTRICAL SYSTEM 20
ENGINE 18
POWER TRAIN,ENGINE 14
SERVICE BRAKES 14
ENGINE AND ENGINE COOLING 13
FUEL/PROPULSION SYSTEM 11
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 8
437 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2021 | SERVICE BRAKES | The contact owns a 2018 Chevrolet Traverse. The contact stated that after leaving the dealer for maintenance work, there was an abnormal grinding noise coming from the brakes. The vehicle was taken back to the dealer twice where the failure was undetermined. The vehicle was not repaired. The vehicle was taken to an independent mechanic where they replaced the brakes however, the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 95,000. | Crash: No Fire: No | 95,000 |
| Aug 2021 | POWER TRAIN,ELECTRICAL SYSTEM | My vehicle will not always go in to park allowing the vehicle to move and not to be locked if it doesn’t roll when “parked”. GM knows this is an issue and refuses to do anything to correct the issue. | Crash: No Fire: No | Unknown |
| Aug 2021 | SERVICE BRAKES | Electric Park Brake Malfuctions frequently. Park brake will not set or release properly which is dangerous and could allow vehicle to roll out of park on a hill. This problem is well documented online from other owners of 2018 Chevy Traverse but Chevy had not formally addressed this problem. | Crash: No Fire: No | Unknown |
| Jul 2021 | POWER TRAIN | 2018 Chevy Traverse with 39,145 miles. When placed in Drive, shifter did not connect and car would not move forward, instead went backwards. Also, when placed in Reverse, the opposite happened and car would not move in reverse, but went forward. Repeatedly get message stating SHIFT TO PARK when shifter is in PARK. Per GM, no recall. Issues have not been detrimental at this point, but definitely has to potential to be detrimental and a safety matter. Vehicle scheduled to go into Chevy dealership for assessment and repair, but told will have to pay $95 just to look at it and will not be covered by warranty. Upon research, MANY complaints noted with same issue. Despite being told that my vehicle has no recall, x2 service bulletins noted by NHTSA: bulletin #19-NA-206 September 2019 and 18-NA-297 December, 2018. | Crash: No Fire: No | Unknown |
| Jul 2021 | ENGINE | On June 29, 2021 Unable to turn off vehicle/engine. Started approximately 1 week before on 2 occasions where I finally was able to shut off vehicle. I called dealership/service to get an appointment, but had to go in immediately because it would no longer turn off. Repair was not covered under warranty which was only 4 months past the 3 year warranty and mileage was only 27,637. It cost me just under $450 to repair this. Service advisor at Classic Chevy in Grapevine, TX commented that they had been seeing this problem which they diagnosed as INTERNAL SHIFTER FAULT. (A C/S SHIFT TO PARK MESSAGE COMES ON CLUSTER is noted on the repair invoice.) This was unnerving at the very least, and safety risk. Is this problem under any recall or potential recall? | Crash: No Fire: No | Unknown |
| Jul 2021 | SERVICE BRAKES | The vehicle randomly engages the electronic parking brake while driving. The only way to unlock the brake is to unplug the battery. Very dangerous when I'm high speed traffic. Please help. | Crash: No Fire: No | Unknown |
| Jul 2021 | ENGINE | The contact owns a 2018 Chevrolet Traverse. The contact stated while driving 2 mph and making a turn, the vehicle suddenly lost power and stalled. The contact stated that the vehicle then restarted on its own with the check engine warning light illuminated. The vehicle was taken to the dealer who determined that no issues were found however, the computer system was reset. The contact stated the failure reoccurred while making a left turn at a stoplight. The vehicle was taken back to the dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure and a case was opened. The vehicle was not diagnosed nor repaired. The failure mileage was 21,685. Consumer stated vehicle has been in the shop for 6 months and still in the shop. | Crash: No Fire: No | 21,685 |
| Jul 2021 | UNKNOWN OR OTHER | After it rains water leaks from the headliner between the rear view mirror and headliner control panel (lighting, sunroof, collision controls etc..) It is available for inspection, the introduction of water in this area could affect the components in this area, camera, air bags, collision alert. Have not taken into a dealer to evaluate or inspected. | Crash: No Fire: No | Unknown |
| Jul 2021 | UNKNOWN OR OTHER | Unk. Parking break will not engage and engine will not turn off. 30 mins riding around block and pulling in drive back and forth last night before it engaged. Four days now this has happened at store, Dr appt. This is unacceptable defect. | Crash: No Fire: No | Unknown |
| Jul 2021 | UNKNOWN OR OTHER | When I put the vehicle in park I get a message that says (SHIFT TO PARK) even though the vehicle is in park. Then when I try to turn my vehicle off I can't. It takes several times messing with the gear shift to finally get it not to say (SHIFT TO PARK) then I can finally turn my vehicle off. I've contacted the dealership and they say they know of this issue, but there is no recall. I feel like this is a problem that needs to be addressed and GM needs to correct immediately. | Crash: No Fire: No | Unknown |
| May 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | WHEN SHIFTING INTO PARK AND ATTEMPTING TO TURN OFF THE CAR, 80% OF THE TIME THE VEHICLE WOULD NOT REGISTER THAT THE CAR WAS IN PARK AND ALLOW THE VEHICLE TO TURN OFF. IT WOULD ALARM & CHARM WITH A MESSAGE TO "SHIFT TO PARK". THIS IS A KNOWN MANUFACTURING ISSUES WITH THE CHEVROLET TRAVERSE, GMC ACADIAS, AND POSSIBLY OTHER MODELS OF CHEVY/GMC. THIS IS A MAJOR SAFETY CONCERN AS THERE IS NO WAY TO KNOW IF THE VEHICLE IS TRULY IN PARK AND CAN LEAVE YOU IN SCARY SITUATIONS WHEN YOU CANNOT TURN OFF THE CAR. WE HAVE ALSO BEEN STRANDED WITH A DEAD BATTERY BECAUSE THE "SHIFT TO PARK" CHIME AND MESSAGE DRAINED THE BATTERY. CHEVROLET HAS PROVIDED THEIR DEALERSHIPS WITH BULLETINS IN HOW TO ADD A JUMPER HARNESS AND ADD/REPLACE A SWITCH IN THE GEAR SHIFT ASSEMBLY TO CORRECT THE ISSUE, BUT REFUSE TO TAKE ACCOUNTABILITY. I HAVE HAD MULTIPLE SERVICE ADVISORS ADMIT THEY HAVE HAD TO FIX NUMEROUS GEAR SHIFTERS AND THAT THIS IS A KNOWN ISSUE. A RECALL NEEDS TO BE ISSUED ON THIS PROBLEM AS IT IS A SAFETY CONCERN FOR ANYONE AFFECTED. PLEASE ADDRESS! I AM INCLUDING MY RECEIPT ON THE SERVICE I HAD TO PAY FOR TO FIX THIS PROBLEM. ALSO AN EXAMPLE OF ONE OF THE TECHNICAL BULLETINS CHEVROLET HAS SENT THEIR SERVICE DEPARTMENT. | Crash: No Fire: No | 40,000 |
| Apr 2021 | POWER TRAIN,ENGINE | TODAY DRIVING AROUND 35 TO 40 MPH. CAR STARTED TO LOSE SPEED, ENGINE LIGHT ,PARK BRAKE LIGHT AND DASH READ ENGINE IN REDUCED SPEED. STILL NOT SAFE TO DRIVE. 3RD TIME THIS HAS HAPPENED AND HAS BEEN TO DEALERSHIP, SERVICE DEPT AFTER EACH OCCURANCE. NOT SAFE. | Crash: No Fire: No | 32,400 |
| Apr 2021 | POWER TRAIN,ENGINE | DRIVING DOWN BUSY ROAD AT ABOUT 35 40 MILES AN HOUR. VEHICLE BEGAN TO SLOW DOWN ENGINE LIGHT PARK LIGHT STARTED BLINKING. DRIFTED INTO PARKING LOST. THEN ONLY ENGINE LIGHT WAS SHOWING. NEXT A MESSAGE OF ENGINE REDUCE POWER WAS ON DISPLAY. CALLED DEALERSHIP STATED NOT TO DRIVE AND HAD IT TOWED IN. NOW NO ENGINE LIGHT IS PRESENT. THIS IS THE 2ND TIME SOMETHING LIKE THIS HAS HAPPENED. NOT SAFE AT ALL. | Crash: No Fire: No | 32,500 |
| Apr 2021 | STRUCTURE,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | DASHBOARD PAD STUFFING CAME APART FROM WINDSHIELD. REPAIRED AND NOW THIS IS THIRD TIME IT'S REPLACED. I WAS NOT AWARE THAT EXTENDED WARRENTY DOESN'T PAY FOR IT. THE FIRST REPAIR WAS WARRENTY . REPAIR DEFECTIVE 3RD TIME. EVERYTIME IT COMES OUT THEY HAVE TO CHARGE TO REMOVE DASH BOARD AND REPLACE. SAFETY HAZARD WINDSHIELD LOOSEN, CAN CRACK, LEAK, ANNOYING RATTLE. CONTACT GMC TO PUT RECALL SAFETY IN. SOFTWARE UPDATE IF YOU CALL DEALER NO RECALL WAS ISSUED AS REQUIRED. FAILED AGAIN. PANDEMIC KEEPS PEOPLE FROM DRIVING SO DIDN'T KNOW PROBLEM AND NOW WARRENTY UP .. 10,000 MILES ON 2018. JAN 2021 3 YEARS. REPAIRED THIRD TIME NOW. COST OF APPROX 500.00. DEALER STATED RECALL ON SOFTWARE AND GMC ISSUED IT. JUST SAID NO RECALL ISSUED AWARE OF. THIS IS DANGEROUS TO DRIVER. WINDSHIELD LOOSEN, CAN CRACK, SHATTER EASIER ON IMPACT, ANNOYING RATTLE, AND COST FOR EACH REPAIRED NEW DASHBOARD REQUIRED. 395.00 AND TAX AND LABOR. TOTAL 500.00. | Crash: No Fire: No | 6,000 |
| Apr 2021 | POWER TRAIN | ONCE VEHICLE IS SHIFTED INTO PARK, A WARNING MESSAGE (ALONG WITH BEEPING) STATES IT STILL NEEDS TO BE SHIFTED TO PARK. VEHICLE NOT ACKNOWLEDGING PARK MODE WHEN STATIONARY. | Crash: No Fire: No | 45,000 |
| Mar 2021 | SUSPENSION | AT APPROXIMATELY 3 YEARS OLD AND 47K MILES REAR DRIVER SIDE SWAY BAR LINK BROKE. | Crash: No Fire: No | 47,000 |
| Mar 2021 | POWER TRAIN,VISIBILITY/WIPER | 1. WINDSHIELD WIPERS STOPPED WORKING WHILE RAINING AND 2. NOW, THE SHIFTER IS NOT WORKING PROPERLY, WHEN YOU SHIFT INTO PARK YOU GET AN ERROR MESSAGE THAT THE CAR IS NOT IN PARK AND CAR WILL NOT TURN OFF UNTIL YOU JIGGLE THE SHIFTER | Crash: No Fire: No | 5,700,000 |
| Feb 2021 | UNKNOWN OR OTHER | THE REAR AIR VAPORATOR EXPLODED, RESULTING IN LOSS OF AIR/HOT AIR BLOWING OUT ON A RELATIVELY NEW CAR. | Crash: No Fire: No | 47,000 |
| Feb 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES | SHORTLY AFTER PURCHASE, MY CAR WOULD NOT ACKNOWLEDGE BEING PUT IN PARK. I WOULD SHIFT THE CONTROL TO PARK BUT WOULD GET WARNINGS PARK WAS NOT ENGAGED. I TOOK IT IN FOR REPAIR. NOW I AM GETTING A MESSAGE TO SERVICE PARKING BRAKE. THIS SEEMS TO BE A PROBLEM WITH THIS VEHICLE. I DO NOT USE THE PARKING BRAKE, SO I CAN'T UNDERSTAND WHY SERVICE IS NEEDED. BOTH PROBLEMS WERE WHEN CAR WAS IN PARK. THE 'SERVICE PARKING BRAKE' WARNING STAYS ON WHILE DRIVING. | Crash: No Fire: No | 47,000 |
| Feb 2021 | POWER TRAIN | WHEN SHIFTING FROM DRIVE TO PARK, AFTER PRESSING THE START/STOP BUTTON TO TURN THE VEHICLE OFF, THE VEHICLE WILL NOT TURN OFF AND ALERT WITH DINGS AND DISPLAY A MESSAGE TO SHIFT TO PARK. IT TAKES SEVERAL ATTEMPTS TO GET THE VEHICLE TO TURN OFF. THIS CONTINUES TO HAPPEN. | Crash: No Fire: No | Unknown |
| Jan 2021 | POWER TRAIN | WHILE DRIVING 50 MILES AN HOUR IN AWD, THE SERVICE ENGINE LIGHT CAME ON THE D STARTED FLASHING AND THE TRANSMISSION SEEMED TO DISENGAGE. THERE WAS A BURNING SMELL INSIDE THE CAB. I PULLED OVER AND WAS ABLE TO GET THE VEHICLE THE REMAINING 5 MILES HOME. | Crash: No Fire: No | 44,000 |
| Jan 2021 | UNKNOWN OR OTHER,SERVICE BRAKES | WE PARKED AND EXITED THE VEHICLE (TURNING IT OFF) ON A SLIGHT GRADE AS WE NORMALLY DO IN THE FRONT OF OUR HOUSE ON A PUBLIC STREET. WE AWOKE THE NEXT MORNING TO DISCOVER THAT THE VEHICLE HAD ADVANCED OR SLID FORWARD APPROXIMATELY 15' COMING TO REST AGAINST A TELEPHONE POLE ADJACENT TO OUR CORNER PROPERTY. IF THE TELEPHONE POLE WAS NOT IN THE PATH OF THE VEHICLE IT WOULD HAVE CROSSED A SIDE STREET AND COME TO REST IN OUR NEIGHBORS FRONT YARD. UPON VIEWING THE VEHICLE AFTER THE DRIFT FORWARD, BEFORE ENTERING THE VEHICLE WE COULD SEE THAT THE VEHICLE WAS CLEARLY IN PARK AND TURNED OFF. THE VEHICLE HAS APPROXIMATELY 40,000 MILES ON IT AND HAS HAD (1) PREVIOUS SERVICE BY A DEALER FOR TRANSMISSION SLIPPAGE FROM 1ST TO 2ND GEAR. | Crash: Yes Fire: No | 40,000 |
| Jan 2021 | AIR BAGS | TL* THE CONTACT OWNED A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT WAS STRUCK ON THE DRIVER SIDE OF THE VEHICLE AND WAS TOTALED; UPON IMPACT NO AIR BAGS WERE DEPLOYED AND ONSTAR DID NOT FUNCTION. THE VEHICLE WAS TOWED TO BILLY BECK TOWING AND RECOVERY (2455 HIGHWAY 70 MOREHEAD CITY NC 28557 252-728-2571). A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,887. *LN*JB | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 71,887 |
| Dec 2020 | POWER TRAIN | I HAVE HAD TWO MAJOR ISSUES. FIRST IS THE WHOLE "SHIFT TO PARK" MESSAGE THAT YOU HAVE TO VIGOROUSLY WIGGLE THE TRANSMISSION LEVER TO GET TO GO AWAY SO YOU MAY EXIT THE VEHICLE. I HAVE HAD IT IN THE DEALER FOR IT ONCE ALREADY AND THEY SAID THEY REPLACED THE WIREING HARNESS. THIS DID NOTHING. I AM THE SECOND OWNER AND I HAD THAT DONE AT ABOUT 35,000 MILES BUT IT NEVER COMPLETELY WENT AWAY. NOW I AM AT 50,000 MILES AND FOR THE LAST FEW WEEKS I HAVE BEEN NOTICING TERRIBLE HIGH PITCH NOISE THAT SOUNDS LIKE BAD ROAD NOISE BUT ITS COMING FROM THE DRIVE TRAIN. SO FAR IT HAS SEEMED TO HAPPEN MOSTLY AROUND THE 72 TO 78 MPH RANGE ON THE HWY. AS SOON AS YOU LET OFF THE GAS THE NOISE GOES AWAY BUT 50% OF THE TIME THE NOISE COMES BACK WHEN YOU REAPPLY THE GAS. SOMETIMES IT TAKES DRASTICALLY CHANGING SPEED AND THEN TRYING TO GET BACK TO NORMAL. MY FAMILY AND I TRAVEL A LOT. THAT'S WHY WE GOT THE TRAVERSE AND OTHERWISE HAVE LOVED IT! BUT I AM SO VERY SCARRED THAT MY FAMILY WILL GET STRANDED IN BUSY AND DANGEROUS TRAFFIC. | Crash: No Fire: No | 48,000 |
| Dec 2020 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | WHEN APPLYING THE BRAKES THE VEHICLE FEELS LIKE GEARS ARE GRINDING AND THE CAR IS BREAKING HARDER THAN I AM APPLYING PRESSURE ON THE BRAKE PEDAL, AND I CAN FEEL THE VEHICLE SHUTTERING AND GRINDING TO A STOP THROUGH THE PEDAL. THE VEHICLE DOES STOP, BUT A WARNING THEN DISPLAYS ON THE DASH "BRAKE ASSIST ACTIVATED". THIS WARNING DISPLAYS EVERYTIME THE BRAKES ARE USED. ONLY HAVE DISABLING THE FORWARD COLLISION BREAK ASSIST DOES THE VEHICLE THEN DRIVE NORMAL. THIS ISSUE HAS OCCURRED TWICE NOW ONCE IN TOWN DRIVING 30-40 MILES AN HOUR AND ANOTHER STOPPING COMING UP TO A LIGHT AT INTERSECTION. | Crash: No Fire: No | 46,900 |