Complaint volume
437 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
437 consumer-submitted complaints on record for the 2018 Chevrolet Traverse, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
437 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 9 crash reports, 2 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 183 complaints, with an average reported failure mileage of 69,391 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
437 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2022 | ENGINE AND ENGINE COOLING | The exhaust manifold is cracked and leaking and the weld on the front exhaust pipe is broken. When using auto start the cabin fills with exhaust fume smell | Crash: No Fire: No | Unknown |
| May 2022 | POWER TRAIN | When it shifts gears (especially I believe first and second gear around 18-19mph and then 27-30mph speed range) vehicle shuddering, shaking like it is driven in a bumpy road. When you accelerate it drives okay. It does the same thing always. There are no warning messages appear on the vehicle. | Crash: No Fire: No | Unknown |
| Apr 2022 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | I have a 2018 Chevy Traverse that has been running strange lately. The engine seems to run rough hesitating and stalls. Today 4/4/2022 my check engine light came on with code P0496. I turned off engine and attempted to start again. It made a horrible noise like it was struggling to start and the engine revel’s up like the gas pedal was stuck out it wasn’t. I immediately turned car off because it sounded like it was going to explode. I looked it up and seems that 2015-2017 Chevy Traverse has a recall for Evaporative Emissions Purge Valve Replacement but my vin doesn’t show it. My car was manufactured in 2017. Will this qualify to be fixed under recall? It’s a cheap part and appears to be a simple fix, | Crash: No Fire: No | Unknown |
| Apr 2022 | POWER TRAIN,ENGINE | The contact owns a 2018 Chevrolet Traverse. The contact stated that while attempting to turn the vehicle off while parked, the vehicle failed to turn off. The contact stated that a message was displayed on the instrument panel to shift into park(P). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,000. | Crash: No Fire: No | 77,000 |
| Mar 2022 | POWER TRAIN,UNKNOWN OR OTHER | Shifter doesn't recognize its in park once car is in park and turned off (some cars cannot turn off ) cars cannot be locked. The car continues to ding. The shift assembly has to be replaced. Looking at the internet this has been going on for years. My vehicle is a 2018 Premier traverse with 50,000 miles. | Crash: No Fire: No | Unknown |
| Mar 2022 | POWER TRAIN,UNKNOWN OR OTHER | Shifter doesn't recognize its in park once car is in park and turned off (some cars cannot turn off ) cars cannot be locked. The car continues to ding. The shift assembly has to be replaced. Looking at the internet this has been going on for years. My vehicle is a 2018 redline traverse with 11,000 miles. I had to layover $400 and I purchased an extended warranty! | Crash: No Fire: No | Unknown |
| Jan 2022 | SERVICE BRAKES | The contact owns a 2018 Chevrolet Traverse. The contact stated that while parked or stopped at a traffic light, after releasing the brake pedal the vehicle failed to move. The contact had to wait approximately twenty to thirty minutes and restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 35,000. | Crash: No Fire: No | 35,000 |
| Jan 2022 | POWER TRAIN | Transmission fails at low speeds (school zones) reengages once stopped. Possible rear end collision due to defect. It’s been happening since the vehicle was new and it’s been repaired numerous times by the dealer to no avail | Crash: No Fire: No | Unknown |
| Jan 2022 | POWER TRAIN | My 2018 Chevy Traverse started to have a "shift to park" issue at 49,000 miles. I can not turn the car off because the vehicle states that it is not in park. I have to sometimes literally sit in the vehicle for 10-15 minutes waiting for the car to agree that its in park. Very dangerous. Dealer says it is not covered under warranty at I have to pay for it out of pocket. | Crash: No Fire: No | Unknown |
| Jan 2022 | ELECTRICAL SYSTEM,SERVICE BRAKES | On January 9, 2022 I was unable to release the parking brake. When I turned the car on, an alert popped up saying “service parking brake”. When I tried to release the parking brake, it would not release. It still made the sound as if it was trying to release but the parking brake was still engaged. I turned the car off and went back into my house for 10 minutes and then came out to try it again. Again, when I turned on the car, it said “service parking brake”. I tried to disengage the parking brake and it wouldn’t release. I pulled the button up as if I was setting the parking brake and pushed it down to release 3 times, with no change. On the 4th try, the parking brake disengaged. I received an email from OnStar Notifications informing me of the issue and directing me to take it to a service center. (Pic of email attached) This component has not been inspected by anyone. I would be willing to make the vehicle available for inspection upon request. This issue compromises safety because I have to set my parking brake, as I park on an incline and my truck rolls back a little each time I put it in park, or release the parking brake. It would be dangerous to leave my truck parked without the parking brake, but I can’t have my truck stuck with the parking brake on when I need to leave. | Crash: No Fire: No | Unknown |
| Jan 2022 | POWER TRAIN | Even though the car was shifted to "park" there was an "action needed" message saying shift the car to park. The lights and radio stayed on as well as the Warning bells indicating something needed attention. Even after repeatedly restarting the car and aggressively shaking the shift mechanism, I couldn't get the car to turn off. I wasn't able to lock the car doors. I went inside the grocery store and shopped. The car was still "on" when I returned. I was afraid I would run the battery down as everything was still on. I drove home (9-10 miles) and parked in the garage. After switching off the ignition (yellow light still on), I still got the action needed message and the radio, lights were still on. I went inside and returned 20 minutes later and the car was off. This is the fourth time I've had this problem. | Crash: No Fire: No | Unknown |
| Dec 2021 | POWER TRAIN,ELECTRICAL SYSTEM | Electrical ground problem affecting transmission control is evident by a Shift to Park warning that displays on the driver information center and prevents vehicle from being turned off. GM has this problem so we’ll documented that a TSB exists and is on file with NHTSA. The inability to turn off the vehicle when this is encountered is a significant safety issue. We paid out of pocket to have the fix recommended in the TSB applied to our vehicle. | Crash: No Fire: No | Unknown |
| Dec 2021 | POWER TRAIN,ELECTRICAL SYSTEM | Shift to Park message displays on the Driver Information Center (DIC) when the vehicle has been shifted to Park and the ignition has been turned to the Off position. This causes alarm chimes to go off when door is opened and the battery to drain. | Crash: No Fire: No | Unknown |
| Dec 2021 | ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | When driving on a right hand curve with traffic in the opposite direction lane, the forward collision warning system flashed a large red warning flash on the instrument panel near the speedometer. This was alarming and caused me to put on the brakes immediately, although there was no impending crash. This cause the cars behind me to take evasive action and apply their brakes in an emergency fashion and almost cause several collisions. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Dec 2021 | POWER TRAIN | Vehicle does not turn off...gives a "Shift To Park" notification even though the vehicle is in park. Play with the shifter and sometimes it will turn off. Restart engine and turn off again sometimes helps but usually has to be done multiple times. If left as is the issue will drain the battery. Cannot leave vehicle in this condition. Late for appointments. Reported issue to dealership on day the 36 mo. warranty was up and they said not in and diagnosed. This is a known issue from multiple Traverse owners yet the car was not in the shop and diagnosed. Issue began 2/27/21 and was reported to dealer 3/1/21 first available open time of dealership service department. The want $207.xx to fix the problem...if the fix helps. | Crash: No Fire: No | Unknown |
| Oct 2021 | ELECTRICAL SYSTEM | When the vehicle is in park the “shift to park” error comes up on the dash board and the car can not be turned off. This appears to be a common issue and a recall needs to happen. | Crash: No Fire: No | Unknown |
| Oct 2021 | POWER TRAIN | Car getting stuck in Shift to Park | Crash: No Fire: No | Unknown |
| Oct 2021 | POWER TRAIN | The " Shift to Park" notification activates even though the car is placed in park. The car will not turn off and continually beeps. The dealership is aware of this common problem and will fix it at my own cost within next 24 to 48 hrs. There is a previous Service Bulletin #Bulletin No.: 18-NA-297, Date: December, 2018 that states this problem but I did not receive this notification as the only owner of this vehicle. Multiple complaints on-line re this problem. I am concerned that the vehicle may not be in park and could roll over someone or something | Crash: No Fire: No | Unknown |
| Oct 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The car does not recognize when the vehicle is in park. It will ding an error at you so you are unable to leave your vehicle. This error will continue to go off until you can find a trick to shut the car down. I work downtown and need to park in a garage. I was left sitting with an alarm going off for several days while I searched for tricks on my phone to get the error to turn off. I am a single female and I was put at risk because my car would not turn off. I had to sit in the garage alone until I could find a way to be able to leave my car. | Crash: No Fire: No | Unknown |
| Sep 2021 | SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE | DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION WENT TO TWO DEALERSHIPS MORE THAN FOUR TIMES WAS TOLD TO PAY IN ORDER TO HAVE MY CAR FIXED DUE TO EMS RECALL SERVICE PROVIDER: DUE TO THE EMS RECALL IT HAS CAUSED THE ABS TO MALFUNCTION PER EMS RECALL THIS CAN BE FIXED FREE OF CHARGE. I AM BEING DENIED BY BOTH KILLEEN AND TEMPLE CHEVY DEALERSHIPS. | Crash: No Fire: No | Unknown |
| Sep 2021 | EXTERIOR LIGHTING | Led tail lamp burned internally. There are no fuses in for any of these lamps in the owners manual. Dealership blamed the non functional light on water damage without having even investigated what was wrong. Chevy's own TSB states moisture normal(01-08-42-001L). I personally removed the lamp after the dealer asked over $900 to replace it, stating moisture damaged it. The dealer never inspected it. It's electronics are burnt! | Crash: No Fire: No | Unknown |
| Sep 2021 | ELECTRICAL SYSTEM | When the vehicle is in park the “shift to park” error comes up on the dash board and the car can not be turned off. This appears to be a common issue and a recall needs to happen. | Crash: No Fire: No | Unknown |
| Sep 2021 | ELECTRICAL SYSTEM | When my vehicle has been shifted into park (the transmission shifter shifted into P for Park) and the engine has been turned off a "shift into Park" warning message is displayed on the dashboard and a warning chime sounds. My vehicle's ignition remains ON and the audio system does not shut off. The transmission shifter shows the P (Park selection) P as red indicating the transmission is in park and the transmission shifter is locked in the park position. I must restart my vehicle and re-shift the transmission selector back into park multiple times before my vehicle turns the vehicle's ignition to OFF. | Crash: No Fire: No | Unknown |
| Aug 2021 | POWER TRAIN | When I put the car in Park sometimes I receive a message saying Shift to Park. It doesn’t happen every time but sometimes if I flick the shifter it will clear the message. I had to pick up my grandchild who was sick at school and it took me 10 minutes to get it to clear. It’s so annoying! | Crash: No Fire: No | Unknown |
| Aug 2021 | UNKNOWN OR OTHER | When shifting the vehicle to park, the vehicle system says to Shift to Park and the message does not turn off even if you turn off the engine. | Crash: No Fire: No | Unknown |