Complaint volume
385 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Chevrolet Equinox Complaints
385 consumer-submitted complaints on record for the 2018 Chevrolet Equinox, grouped by component category.
385 Total complaints
22 Crash reports
4 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, power train, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 22 crash reports, 4 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 184 complaints, with an average reported failure mileage of 42,366 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, power train, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Chevrolet Equinox complaints?
22 Crash
4 Fire
16 Injury
0 Fatality
30 Towed
10 Medical attention
What are the most common 2018 Chevrolet Equinox complaint categories?
SERVICE BRAKES 60
POWER TRAIN 29
UNKNOWN OR OTHER 26
ENGINE 24
FUEL/PROPULSION SYSTEM 16
ELECTRICAL SYSTEM 14
SERVICE BRAKES,ENGINE 14
WHEELS 11
AIR BAGS 8
POWER TRAIN,ENGINE 8
385 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2019 | ENGINE AND ENGINE COOLING | MUFFLER LEAK AT BOTH ENDS !!!! | Crash: No Fire: No | 11,045 |
| Jan 2019 | STEERING,LANE DEPARTURE | WHILE DRIVING, WHEN TRYING TO CENTER THE CAR IN THE LANE I AM DRIVING IN, THE STEERING WHEEL STICKS. IT IS FOR JUST A SPILT SECOND BUT NONETHELESS, IT IS STICKING. ALSO, THE CAR DETECTION LIGHT ON THE DRIVERS SIDE MIRROR (CAR IN YOUR BLIND SPOT) STAYS ON. ALSO GET A MESSAGE THAT SAYS "SERVICE SIDE DETECTION SYSTEM" DEALER SAYS NO ERROR SHOWS UP FOR THEM. | Crash: No Fire: No | 12,899 |
| Jan 2019 | STRUCTURE | WE WERE DRIVING ON I-75 AT 70MPH. WE HEARD A LOUD NOISE AND PULLED OVER ON THE SIDE OF THE HIGHWAY. GOT OUT AND DISCOVERED THAT THE REAR PANEL ABOVE THE BUMPER ON THE DRIVER SAD HAD TORN OFF. WE DID NOT HIT ANYTHING AND WE BELIEVE IT JUST BLEW OFF THE CAR. WE FILED AN ALLEGATION WITH GM AND WERE DENIED. ON THE PHONE THE CUSTOMER SERVICE PERSON SAID THAT WE WERE DENIED DUE TO PRIOR BUMPER DAMAGE. THERE WAS NO PRIOR DAMAGE AND GM WILL NOT PUT IT IN WRITING WHY THEY DENIED OUR CLAIM. ALSO THEY WILL NOT GIVE US A COPY OF THEIR REPORT OR THE INDEPENDENT INVESTIGATION REPORT SAYING THAT IT IS PRIVATE. WE WERE LUCKY THAT THE PART DID NOT HIT ANYBODY BEHIND US AS THAT COULD HAVE BEEN DISASTROUS. NOBODY ELSE PULLED OVER BEHIND US, SO WE HAVE NO WITNESS AS TO WHAT HAPPENED. | Crash: No Fire: No | 9,000 |
| Dec 2018 | UNKNOWN OR OTHER | I WAS DRIVING TO WORK ON,A TWO LANED HIGHWAY AND SUDDENLY I JUST HEAR AN EXPLPSION. THE SOUND OF WHAT I FOUND WAS A HEAD ON COLLISION MY CAR WENT INTO OMCOMING TRAFFIC. THE ENGINE AND TRANSMISSION WERE NOT IN THE VEHICLE AT THE SCENE OF THE ACCIDENT. I BROKE MY PELVIS AMD THE SEAT BELT CUT ME OPEN. I LOST CONSCIOUSNESS AND HAVE A SLIGHT BRAIN INJURY. I WAS TRAVELING AT 55 MPH. RIGHT BEFORE THE EXPLPSION SOUND MY CAR VEARED TO THE RIGHT AND I HEARD THE ROAD SAFETY BUMPS. I CORRECTED MYSELF AS I ALWAYS WOULD AND NEXT THING I KNOW IM IN A SEVERE HEAD ON COLLISION LUCKY TO BE ALIVE. TRANSMISSIOMS AND ENGINES DONT JUST FLY OUT DURING AN ACCIDENT EXCEPT AT VERY HIGH SPEEDS... I BELIEVE THE CAR WAS DEFECTIVE AS I DID NOT DRIVE IN FRONT OF ANOTHER VEHICLE HEAD ON. | Crash: Yes Fire: No Injuries: 4 Towed Medical attention | 400 |
| Dec 2018 | WHEELS | OUR 37 YR OLD SON WHO WAS VISITING FROM OUT OF TOWN FOR THE HOLIDAYS WAS DRIVING ON OUR LOCAL INTERSTATE WHEN HE HEARD A LOUD NOISE IN THE FRONT END AND WHAT HE THOUGHT WAS THE DRIVERS SIDE. HE KNEW HE DID NOT HIT ANYTHING IN THE ROAD OR POTHOLE. THE NEXT THING HE KNEW HE WAS QUICKLY SLIDING TO A STOP. HE DID NOT KNOW WHAT HAPPENED. HE PULLED ONTO THE SHOULDER OF THE ROAD AND SAW THE LEFT FRONT TIRE WAS MISSING, BUT OBSERVED THAT THE FIVE LUG NUTS AND THE CENTER PART OF THE ALUMINUM ALLOY CAST RIM WERE STILL TIGHT AND INTACT ON THE HUB. TWO NEW YORK STATE POLICE RESPONDED AND RETRIEVED THE TIRE, RUBBER STILL FULLY IN TACT, NO BLOW OUT, NO DAMAGE, BUT THE ENTIRE INNER RIM HAD DISINTEGRATED WAS MISSING. THE ONLY PART OF THE RIM LEFT WAS THE CIRCLE AREA THAT THE TIRE HUGS, BASICALLY THE LIP AREA. ALL THE CENTER MASS, SPOKES WERE GONE. LUG NUTS WERE TIGHT..TROOPER SAID IN HIS 28 YRS HE NEVER SAW ANYTHING LIKE THIS AND WROTE IN HIS ACCIDENT REPORT AS CAUSE OF ACCIDENT "FAULTY EQUIPMENT FAILURE". THE VEHICLE STRUCK NOTHING PRIOR, DURING, OVER AFTER THIS EVENT. HAD MY WIFE BEEN DRIVING, SHE PROBABLY WOULD HAVE PANICKED OR WORSE. THIS COULD HAVE EASILY BECOME A MULTI CAR PILEUP WITH INJURIES AND OR FATALITIES. HAVING AN AUTOMOTIVE BACKGROUND AND EXPERIENCE AND UNDERSTANDING BUILDING MY FIRST CAR ENGINE AT AGE 15 YRS OLD IT IS MY BELIEF THAT THIS WAS A FAULTY RIM BASED ON IMPURITIES IN ITS CASTING PROCESS OR A POSSIBLE STRESS CRACK. HAD THIS BEEN BILLET MACHINED ALUMINUM INSTEAD OF CAST ALUMINUM/ALLOY THIS EVENT WOULD NEVER HAD HAPPENED. MY CONCERN IS PUBLIC SAFETY IN REGARDS TO THIS FAILURE, NOT KNOWING IF THIS IS AN ISOLATED INCIDENT OR ARE THERE MILLIONS OF CARS OUT THERE THAT THIS COULD HAPPEN TO, WHICH I KNOW GM WOULD TRY TO SWEEP UNDER THE RUG AS IT WOULD COST MILLIONS OF DOLLARS FOR RECALLS TO REFIT CARS WITH NEWER SAFER RIMS. I HAVE SEVERAL PHOTOS/VIDEO. THANK YOU | Crash: No Fire: No Injuries: 1 Medical attention | 13,000 |
| Dec 2018 | ENGINE | TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHEN THE AIR CONDITIONING WAS BEING OPERATED, WHITE SHINY DEBRIS CAME OUT OF THE AIR VENTS INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO BOMMARITO CHEVROLET SOUTH (6127 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 487-9800) WHERE THE CONTACT WAS INFORMED THAT THE DEBRIS COULD BE FROM THE OUTSIDE ENVIRONMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE WHITE FLAKES WERE TESTED BY A COMPANY CALLED ANALYTICS CORPORATION WHO INFORMED THE CONTACT THAT THE WHITE FLAKES WAS COMBINED WITH DIFFERENT METALS, WHICH WERE CONSIDERED HAZARDOUS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,500. *DT CONSUMER STATED THE DEALERSHIP TOOK THE 2015 EQUINOX AND TRADED IT IN FOR 2018 EQUINOX BUT CONSUMER HAD THE SAME PROBLEM WITH THE NEW VEHICLE POSSIBLE TOXINS.*JB | Crash: No Fire: No | 1,500 |
| Nov 2018 | POWER TRAIN,VEHICLE SPEED CONTROL | CAR WILL NOT SHIFT OUT OF FIRST GEAR. GOES UP TO 5000+RPMS AND WILL ONLY GO ABOUT 25 MPH. THEN IT WILL RANDOMLY ACCELERATE WITHOUT YOU HAVING ANY CONTROL OF THE SPEED. CHECK ENGINE LIGHT CAME ON AND THE GEAR INDICATOR D FLASHED. DEALERSHIP CLEARED THE CODE AND COULD NOT REPLICATE THE ACTIONS. WE DROVE THE CAR ABOUT 30 MILES AND IT HAPPENED AGAIN WITHOUT THE CHECK ENGINE LIGHT COMING ON. WE VIDEOED WHAT HAPPENED. DEALERSHIP COULD NOT REPLICATE AGAIN BUT STILL ARE WORKING ON IT. THEY HAVE CALLED CHEVY IN TEXAS AND THERE MAY BE AN ONGOING TRANSMISSION ISSUE WITH THIS MODEL. GM TECH ASSIST SITED SIMILAR ISSUES HAVING DEBRIS IN TRANSMISSION VALVE BODY. DEBRIS WILL CLEAR AND GET TRAPPED IN FILTER AS DESIGNED. THIS OCCURRED DRIVING ON A COMBINATION OF HIGHWAY, CITY STREETS,AND COUNTRY ROADS. VEHICLE HAS 5100 MILES TO DATE. | Crash: No Fire: No | 5,100 |
| Nov 2018 | WHEELS | AFTER THE FIRST SNOW, DRIVING WITH MY NEW EQUINOX THE SLUSH BUILT UP INSIDE THE WHEEL-WELLS AND AFFECTED THE DRIVING. MY CAR SHIMMIED WHILE DRIVING AT ANY SPEED, AND I HAVE TO STOP AND CHOP OUT THE ICE AROUND THE TIRES AND SPRING ABOVE THE TIRE, WHICH IS VERY CLOSE TO THE TIRE. IT SEEMS TO BE THE "FABRIC" THAT THE WHEEL-WELL IS MADE FROM. I HAVE NEVER HAD THIS HAPPEN ON ANY OTHER SUV I HAVE DRIVEN IN WINTER. NOW THAT I HAVE OWNED IT A WHILE AND TODAY IS THE FIRST REAL SNOW OF FALL, IT IS CONTINUING TO DO THIS. I CALLED THE DEALER TODAY AND THEY SAID THAT ALL DAY TODAY THEY HAVE BEEN DEALING WITH CUSTOMERS AND THIS ISSUE. | Crash: No Fire: No | 70 |
| Oct 2018 | ELECTRICAL SYSTEM | THE DRIVER INFORMATION CLUSTER DIC GOES BLANK AND FLICKERS ON AND OFF INTERMITTENTLY WHILE THE VEHICLE IS IN OPERATION. THIS IS A OCCURRENCE THAT HAPPENS FREQUENTLY WHEN THE VEHICLE IS IN OPERATION AND AT IDLE/STOP. | Crash: No Fire: No | 2,600 |
| Oct 2018 | FUEL/PROPULSION SYSTEM | GMCACUPDATE@GM.COM MAY 25, 2018, 8:42 AM TO ME EMAIL ID# T1EM01CAC (DO NOT DELETE/ALTER THIS LINE) ================================================== DEAR JOEY, THANK YOU FOR CALLING CHEVROLET WITH REGARD TO YOUR 2018 CHEVROLET EQUINOX. FOR YOUR REFERENCE, YOUR CASE NUMBER FROM OUR CONVERSATION TODAY IS 8-4188760340. I APPRECIATE THE OPPORTUNITY TO ASSIST YOU. CHEVROLET CUSTOMER ASSISTANCE CHEVROLET HAS DONE NOTHING TO FIX THIS ISSUE. I HAVE RUN OUT OF GAS BECAUSE YOU CANNOT TRUST THE FUEL GAUGE. IT WILL NORMALLY TAKE 10 GALLONS TO FILL A TANK THAT HOLDS 15 GALLONS AND IT SHOWS EMPTY. | Crash: No Fire: No | 2,500 |
| Oct 2018 | AIR BAGS | VEHICLE WAS INVOLVED IN COLLISION OF THE REAR END AND FRONT END ....AIR BAGS SMOKED BUT DID NOT DEPLOY. VEHICLE WAS STOPPED WHEN REAR ENDED AND THEN HIT STATIONARY CAR IN FRONT WHILE TRAVELING ON CITY STREET | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Oct 2018 | SEAT BELTS | THE CURRENT LOCKED-IN WALL-MOUNTED SHOULDER SAFETY STRAPS ARE VERY UNCOMFORTABLE AND POSSIBLY DANGEROUS FOR A SHORT PERSON. PREVIOUSLY WE OWNED A 2012 EQUINOX, AND BEING UNDER 5'2" TALL, I USED THE WALL-MOUNTED SHOULDER STRAP "SLIDER" ADJUSTMENT TO COMFORTABLY ADJUST THE SEAT BELT HEIGHT IN BOTH THE DRIVER AND FRONT PASSENGER SEATS. WE NOW OWN A 2018 EQUINOX, AND IT NO LONGER HAS THE "SLIDER" HEIGHT ADJUSTMENT (WALL-MOUNTED). IT ONLY HAS THE LOCKED-IN SHOULDER STRAP. THE SHOULDER STRAP RESTS AGAINST THE SIDE OF MY NECK, AND FEELS AS IF IT IS RUBBING OR CUTTING INTO MY NECK. NOW, INSTEAD OF THE SHOULDER STRAP HEIGHT BEING ADJUSTABLE, THE PASSENGER SEAT HEIGHT IS ADJUSTABLE (THE DRIVER SEAT HEIGHT PREVIOUSLY WAS ADJUSTABLE). WHILE THE ADDITIONAL VISIBILITY IS HELPFUL, THE SHOULDER STRAP STILL FEEL AS IF IT IS RUBBING OR CUTTING INTO MY NECK. TO ALLEVIATE THE PROBLEM, WHEN I AM DRIVING (USING BOTH HANDS, AS I ALWAYS DO), THIS IS NOT POSSIBLE, SO I TRY TO WEAR A SHIRT WITH A COLLAR TO TUCK THE STRAP UNDER. THIS IS NOT MUCH BETTER. WHEN I AM A PASSENGER, I EITHER HOLD THE SHOULDER STRAP WITH MY HAND, OR PUT MY FOREARM UNDER THE SHOULDER STRAP, BUT STILL KEEP THE STRAP OVER MY SHOULDER. WHILE I MAY RISK A BROKEN HAND OR ARM WITH THESE METHODS, IT IS PREFERABLE TO RISKING A POSSIBLE BROKEN NECK. | Crash: No Fire: No | Unknown |
| Sep 2018 | ELECTRICAL SYSTEM | WHEN DRIVING AT NIGHT, IF YOU PUT THE CAR IN REVERSE THEN PUT IT BACK INTO DRIVE THE RADIO DISPLAY IS REAL BRIGHT, LIGHT IS IN DAYTIME MODE. AS LONG AS YOU DON'T PUT IT IN REVERSE THE DISPLAY IN IN NIGHT MODE. THE LIGHT IS REAL ANNOYING WHEN DRIVING AT NIGHT.THE DEALER SAID THERE IS NOTHING THEY CAN DO ABOUT IT. GM TECH SAY I WILL HAVE TO LIVE WITH IT. IT IS LIKE SOMEONE SHINING A LIGHT IN YOUR EYES. WOULD LIKE TO SEE IF SOMETHING CAN BE DONE ABOUT IT. THEY SAID ALL 2018 EQUINOX WITH 7 INCH SCREEN IS THAT WAY | Crash: No Fire: No | 50 |
| Sep 2018 | FUEL/PROPULSION SYSTEM | TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS STATIONARY, THE FUEL LINE FAILED. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. IMMEDIATELY AFTER, AN EXCESSIVE AMOUNT OF FUEL SPILLED ONTO THE GROUND FROM THE VEHICLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. GENERAL MOTORS ROADSIDE ASSISTANCE WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. | Crash: No Fire: No | 4,000 |
| Sep 2018 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ON ITS OWN WHILE DRIVING VARIOUS SPEEDS AND WHEN THE BRAKE PEDAL WAS CONSTANTLY APPLIED. THE VEHICLE WAS TAKEN TO HOSELTON CHEVROLET (909 FAIRPORT RD, EAST ROCHESTER, NY 14445, 585-662-2800) MORE THAN TWICE FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT A TECHNICIAN WOULD BE SENT FOR FURTHER TESTING; HOWEVER, THE CONTACT HAD NOT RECEIVED A FOLLOW- UP RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT UPDATED 11/28/18*JB | Crash: No Fire: No | Unknown |
| Sep 2018 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE LOW BATTERY INDICATOR ILLUMINATED, AND THE VEHICLE STALLED AND FAILED TO START. ADDITIONALLY, THE VEHICLE FAILED TO SHIFT OUT OF PARK. ROADSIDE SERVICE CHANGED THE BATTERY AND THE VEHICLE OPERATED AS DESIGNED. THE CONTACT CALLED THE LOCAL DEALER (BOB STEELE CHEVROLET, 2800 FLORIDA 520, COCOA, FL 32926, (321) 355-3489) AND WAS INFORMED THAT THEY WOULD CALL HIM BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,000. | Crash: No Fire: No | 1,000 |
| Sep 2018 | ENGINE | AT CERTAIN TIMES THERE IS A SLIGHT SURGE. IT OCCURS MOST OFTEN AFTER THE VEHICLE HAS BEEN IN A STOPPED MODE. WHEN THE FOOT IS REMOVED FROM THE BRAKE, BUT BEFORE THE ACCELATOR PEDAL IS TOUCHED, THERE IS A SLIGHT SURGE WHICH IS NOT NORMAL OR SAFE. OCCASIONALLY, IT ALSO OCCURS WHILE THE VEHICLE IS IN THE HIGHEST GEAR. | Crash: No Fire: No | 675 |
| Sep 2018 | ENGINE | VEHICLE SHUT OFF AND INSTANTLY STARTED AGAIN SIMULTANEOUSLY WHILE VEHICLE WAS STOPPED AT A DRIVE THROUGH AT A RESTAURANT. | Crash: No Fire: No | 13,500 |
| Aug 2018 | ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER | 2018 EQUINOX PREMIER SUNROOF GAVE OUT ON ME 5 WEEKS AFTER PURCHASING BRAND NEW. GM HAS HAD MY CAR FOR 3 MONTHS AND HAS NOT FOUND A FIX. IT DOESN'T MATTER IF THE CAR WAS STATIONARY OR MOTION. THE SUNROOF AND THE PRIVACY SCREEN WILL STOP OPENING/CLOSING. THEY HAVE REPLACED ALL THE WIRES AND THE ENTIRE SUNROOF AND NEW MOTORS AND IT STILL DOESNT WORK. GM CUSTOMER CARE IS NOT WORKING WITH ME AND SAYS THAT BASICALLY THEY WON'T HAVE A TIME WHEN I WILL GET MY CAR BACK. THEY AREN'T HELPING ME WITH A TRADE IN EITHER. THE DEALERSHIP IS HELPING ME (BRAVO AT LAS CRUCES NM). BUT GM THEMSELVES AREN'T TAKING ANY RESPONSIBILITY WHEN IT SOLELY IS THEIR RESPONSIBILITY. I HAVE HEARD OF ATLEAST 8 OTHER CASES ONLINE WITH THE SAME ISSUE. SOME WERE FIXED WITH A COMPUTER REBOOT BUT MINE CANNOT GET FIXED WHATSOEVER. | Crash: No Fire: No | 900 |
| Aug 2018 | ENGINE AND ENGINE COOLING | TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT NOTICED AN ABNORMAL ODOR WHEN THE AIR CONDITIONER WAS OPERATED. THE CONTACT WAS CONCERNED THAT IT COULD BE A CHEMICAL ODOR. THE VEHICLE WAS TAKEN TO CAVALLARO-NEUBAUER CHEVROLET (3740 NY-104, WILLIAMSON, NY 14589, (315) 791-4206) WHERE IT WAS DIAGNOSED THAT THE COOLING ELEMENT WAS BEING BURNED OFF AND THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TT CONSUMER STATED HE SPOKE WITHA SUPERVISOR AT GM SHELIA AUG 29TH, 2018 1-866-790-5600 EXT 5921743. AFTER SHE WAS SUPPOSED TO CALL ME THE WEEK BEFORE, SAID SHE HAS SO MANY THINGS TO LOOK AT, THAT'S WHY SHE TOOK SO LONG GETTING BACK TO CONSUMER. ALSO, SAID SHE WOULD TRY TO FIX THE PROBLEM FOR SURE AND GET BACK TO CONSUMER ON AUG 31ST,2018, NEVER CALLED. ALSO TALKED TO DEALERSHIP AND WAS TOLD TO RIDE IT OUT THROUGH THE WINTER, IT WILL BE DEALT WITH NEXT SUMMER. AT THIS POINT NEVER BUY A CHEVY AGAIN. STILL SMELLS BAD UPDATED 10/15/18*JB | Crash: No Fire: No | 2,000 |
| Jul 2018 | SEAT BELTS | THE SEAT BELTS ARE DESIGNED SUCH THAT A SHORTER PERSON MUST WEAR THE BELT ACROSS THEIR NECK WHEN BUCKLED IN. THE ADJUSTMENT TO RAISE AND LOWER THE SEATBELT FROM THE WALL OF THE VEHICLE IS NO LONGER INCLUDED IN THE VEHICLE. I BELIEVE THIS HAS BECOME A SAFETY ISSUE FOR THE SHORTER DRIVER (INCLUDING STUDENT DRIVERS). IF AN INCIDENT WERE TO OCCUR THAT REQUIRED THE SEATBELT, I BELIEVE ADDITIONAL INJURY COULD RESULT TO THE NECK AND POSSIBLY SEVERE THAT OTHERWISE WOULDN'T OCCUR WITH PROPERLY FIT SEATBELTS. | Crash: No Fire: No | Unknown |
| Jul 2018 | ENGINE | LESS THEN 10,000 MILES IN THE CAR AND THE CHECK ENGINE LIGHT HAS COME ON. THERE HAD NOT BEEN AN ISSUE WITH IT AT ALL UNTIL TODAY WHEN I STARTED MY CAR AFTER WORK. | Crash: No Fire: No | 9,663 |
| Jul 2018 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 75 MPH, THE "REDUCE POWER" WARNING MESSAGE SUDDENLY DISPLAYED AS THE SPEED DECREASED TO 35 MPH. THE VEHICLE WAS TAKEN TO DAVE HALL INC. CHEVROLET BUICK (2589 S. VAN DYKE RD, MARLETTE, MI) FOR DIAGNOSTIC TESTING AND REPAIRS, BUT THE CONTACT DID NOT KNOW THE SPECIFICS OF EITHER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. | Crash: No Fire: No | 11,000 |
| Jul 2018 | STRUCTURE | RIGHT REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE DUE TO DEFECTIVE LATCH. THE ORIGINAL LATCH, THE FIRST REPLACEMENT LATCH AND THE SECOND REPLACEMENT LATCH DO NOT ALLOW PASSENGER TO EXIT THE VEHICLE AS THE DOOR IS STUCK SHUT. THIS IS DANGEROUS IS SOMEONE NEEDS TO EXIT THE VEHICLE QUICKLY. LOCAL CHEVY DEALERSHIP WILL REPLACE THE SECOND LATCH THIS MONTH (JULY 2018). THE PROBLEM HAPPENS WHEN THE CAR IS STATIONARY. | Crash: No Fire: No | 100 |
| Jul 2018 | UNKNOWN OR OTHER | WHEN DRIVING THE VEHICLE AT SPEEDS ABOVE APPROX 25 MPH WITH THE REAR WINDOWS OPEN, THERE STARTS A VERY LOUD CONSTANT NOISE ALONG WITH THE ROOF PANEL VIBRATION THAT CAUSES A DISTRATING NAUSEA AND HEADACHE, AND VOICE MODULATION WHEN CONVERSING WITH PASSENGERS. YOU ARE FORCED TO RAISE THE WINDOWS TO PREVENT HEADACHE. IF ONLY ONE WINDOW IS OPEN THE NOISE IS STILL PRESENT BUT TO A LESSER AMOUNT. DEALER SERVICE ACKNOWLEGES BUT CLAIMS NOTHING CAN BE DONE ABOUT IT. | Crash: No Fire: No | Unknown |