Complaint volume
385 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Chevrolet Equinox Complaints
385 consumer-submitted complaints on record for the 2018 Chevrolet Equinox, grouped by component category.
385 Total complaints
22 Crash reports
4 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, power train, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 22 crash reports, 4 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 184 complaints, with an average reported failure mileage of 42,366 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, power train, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Chevrolet Equinox complaints?
22 Crash
4 Fire
16 Injury
0 Fatality
30 Towed
10 Medical attention
What are the most common 2018 Chevrolet Equinox complaint categories?
SERVICE BRAKES 60
POWER TRAIN 29
UNKNOWN OR OTHER 26
ENGINE 24
FUEL/PROPULSION SYSTEM 16
ELECTRICAL SYSTEM 14
SERVICE BRAKES,ENGINE 14
WHEELS 11
AIR BAGS 8
POWER TRAIN,ENGINE 8
385 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2020 | ELECTRICAL SYSTEM | WHILE DRIVING ON I-95 IN PALM BEACH COUNTY FLORIDA, IN HEAVY TRAFFIC, I CAME TO A STOP AND THE CAR AUTOMATICALLY SHUT OFF. THIS IS WHAT IS SUPPOSED TO HAPPEN. HOWEVER, WHEN I TOOK MY FOOT OFF THE BRAKE THE CAR DID NOT RESTART. WHEN THAT HAPPENED THE ENTIRE CAR WENT DEAD. I COULD NOT TURN ON THE HAZZARD SIGNAL, I COULD NOT LOCK OR UNLOCK THE DOORS, ONSTAR WOULD NOT WORK. I PUT THE CAR IN PARK AND TRIED TO RESTART THE CAR. NOTHING AT ALL HAPPENED. I THEN TRIED TO PUT THE CAR IN NEUTRAL, BUT IT WOULD NOT SHIFT TO NEUTRAL. I THEN TRIED ONSTAR AGAIN, BUT EVEN THOUGH THE GREEN LIGHT WAS ON, NOTHING HAPPENED. I GOT OUT OF THE CAR SO THAT IF IT GOT HIT, I WOULD NOT BE HURT. THE CAR WAS IN THE RIGHT DRIVING LANE OF AN EXTREMELY BUSY HIGHWAY AND I COULD NOT GET IT OFF THE ROAD. | Crash: No Fire: No | 17,000 |
| Feb 2020 | ENGINE | WHEN COMING TO A STOP ENGINE CONSTANTLY SHUTS OFF | Crash: No Fire: No | 23,000 |
| Feb 2020 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING AT 25 MPH, THE CONTACT WAS COMING TO A STOP. THE CONTACT STATED WHILE DEPRESSING ON BRAKE PEDAL THE VEHICLE WOULD JERK FORWARD WITH NO WARNING LIGHTS. THE CONTACT TOOK THE VEHICLE TO A DEALER (JOE FIRMENT CHEVROLET INC.,37995 CHESTER RD, AVON, OH 44011) WHERE THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. | Crash: No Fire: No | 12,000 |
| Jan 2020 | ENGINE,FUEL/PROPULSION SYSTEM | TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED THE FUEL SAVING SYSTEM ACTIVATED AND SHUT THE ENGINE OFF BUT WHEN THE DRIVER LIFTED OFF THE BRAKE PEDAL THE VEHICLE FAILED TO RESUME OPERATION AS DESIGNED. AFTER RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CAMINO REAL CHEVROLET (2401 S. ATLANTIC BLVD, MONTEREY PARK CA.) WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | 20,000 |
| Jan 2020 | SERVICE BRAKES,ENGINE | I WAS DRIVING DOWN THE HIGHWAY AND I GOT AN ERROR SAYING ENGINE POWER REDUCED, AND MY ENGINE CUT OUT, AND THEN RIGHT AFTER, I GOT AN ERROR SAYING BRAKE ASSIST ON, AND MY BRAKES FELT LIKE A BRICK WHEN I TRIED TO PUSH THEM. I MADE IT TO THE EMERGENCY LANE ON THE HWY, AND PUSHED MY BRAKES REALLY HARD AND THEN PUT THE PARKING BRAKE ON. AFTER GETTING IT TOWED TO THE CLOSEST DEALERSHIP, THE SERVICE ADVISOR TOLD ME THIS IS A KNOWN ISSUE WITH EQUINOXS WITH MY ENGINE TYPE, WHERE THE VACUUM PUMP GOES OUT, AND THEN THE GEAR RUNNING IT BRAKES, AND THEN THE METAL FROM THAT GEAR GOT SUCKED UP INTO MY ENGINE. THAT VACUUM PUMP CONNECTS TO BOTH MY BRAKES AND MY ENGINE, WHICH IS WHY I LOST BOTH AT THE SAME TIME WITH NO PRIOR WARNINGS OR ANY INDICATION ANYTHING COULD BE WRONG BEFORE IT HAPPENED. MY ENGINE IS NOW COMPLETELY BLOWN WITH NO WARNING. IT'S A KNOWN ISSUE WITH THE FACTORY PART, AND THEY ASSURED ME IT HAD NOTHING TO DO WITH MAINTENANCE OR ANYTHING, SOME OF THE VACUUM PUMPS THEY USED ARE JUST BAD. THERE ARE NO OPEN RECALLS ON MY VIN. THIS COULD HAVE BEEN VERY BAD. I LOST MY BRAKES AND MY ENGINE GOING HIGHWAY SPEEDS ON A BRIDGE. I WAS JUST LUCKY ENOUGH TO BE ABLE TO MAKE IT TO THE EMERGENCY LANE AND STOP WITHOUT GETTING HIT OR HITTING ANYONE ELSE. | Crash: No Fire: No | 77,000 |
| Jan 2020 | STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) | I WAS ALMOST IN A ROLLOVER ACCIDENT ON OCT 7, 2019. I WAS TRAVELLING ON STATE HIGHWAYS FROM AUBURN, PA TO HERSHEY, PA AT APPRX 930AM. ROADS WERE DAMP/WET BUT RAIN HAD STOPPED. SINCE I PURCHASED MY VEHICLE, I HAD ALWAYS ENGAGED ALL SAFETY FEATURES INCLUDING LANE KEEP ASSIST (LKA), COLLISION ALERTS, ETC. THIS WAS MAIN REASON I UPGRADED FROM MY 2014 EQUINOX. ON RT 183, HEADING UP A WINDING MOUNTAIN ROAD, I ALMOST LOST CONTROL SEVERAL TIMES, DESPITE DRIVING WELL UNDER SPEED LIMIT. **NOTE: MY BF AND I HAD PREVIOUSLY COMPLAINED TO DEALER, AND EVEN HAD IT IN FOR SERVICE, BC WE BOTH FELT CAR PULLED TO THE RIGHT ON ITS OWN. WE ARE BOTH EXTREMELY SAFE, EXPERIENCED, NON-DISTRACTED DRIVERS AND THOUGHT SOMETHING WAS QUITE ODD/OFF. DEALER FOUND NOTHING. CLOSER TO HERSHEY, I WAS COMING AROUND A BEND IN THE ROAD ON I BELIEVE RT 743 WHEN SUDDENLY MY CAR PULLED ME SEVERELY TO THE RIGHT AND ALMOST OVER AN EMBANKMENT, WHICH WOULD HAVE LED TO A ROLLOVER CRASH AND POTENTIAL SERIOUS INJURY OR DEATH. BY THE GRACE OF GOD, AND GREAT DRIVING, I JUST MISSED A STONE WALL, AND MY ?1/4 MILE SWERVING SKID BACK AND FORTH PING-PONGED ME ALL OVER THE ROADWAY, BARELY AVOIDING MAILBOXES, FENCES, AND A HOUSE. LUCKILY ONCOMING TRAFFIC DID NOT APPEAR UNTIL I STRAIGHTENED OUT OF MY SKID. I CALLED THE DEALER AND SAID "MY CAR JUST TRIED TO KILL ME." AFTER RESEARCH, THEY CALLED ME BACK AND SAID TO TURN OFF THE LKA. I HAVE, AND CAR NO LONGER PULLS TO THE RIGHT, EVER. I READ THE MANUAL, AND BURIED AROUND PAGE 254 IS A SMALL BLACK BOX WARNING THAT SAYS TO DISENGAGE LKA ON WET, CURVING ROADS OR COLLISIONS MAY OCCUR. REALLY???? PEOPLE CAN DIE, AND THE WARNING IS BURIED ON PAGE 254??? I HAVE TALKED TO OTHER NEWER CAR OWNERS WHO HAVE HAD SIMILAR EXPERIENCES IN OTHER CARS/BRANDS. I THINK THESE "SAFETY FEATURES" ARE A DOUBLE EDGE SWORD AND NEED FURTHER RESEARCH. I ALMOST DIED. | Crash: No Fire: No | 10,000 |
| Jan 2020 | VEHICLE SPEED CONTROL | WHILE DRIVING APPROXIMATELY 65 MPH ON THE STATE HIGHWAY, THE CARE BEGAN TO SLOW DOWN IN SPEED CLOSE TO 30 MPH WHICH WAS A HAZARD ON THE HIGHWAY AT THAT TIME OF DAY. I PRESSED ON THE GAS TO INCREASE SPEED, BUT NOTHING HAPPENED. I FEARED BEING HIT FROM BEHIND SO I SAFELY COASTED TO THE OFF RAMP, THEN IT JERKED, AS IF RE-STARTING THE ENGINE. I FEARED FOR MY LIFE AND THAT OF MY CHILD. | Crash: No Fire: No | 45,001 |
| Jan 2020 | EXTERIOR LIGHTING | THE NAVIGATION SCREEN IS WAY TOO BRIGHT AT NIGHT, MAKING DRIVING DIFFICULT AND DISTRACTING. WHEN THE CAR IS STARTED AT NIGHT THE BRIGHTNESS IS NORMAL BUT AFTER USING REVERSE IT BRIGHTENS TO DAYTIME LEVEL AND CANNOT BE CHANGED WITHOUT DIMMING THE DASHBOARD LIGHTS CONSIDERABLY. MANY OTHER 2018 EQUINOX OWNERS HAVE REPORTED THE SAME PROBLEM ON VARIOUS WEB FORUMS. | Crash: No Fire: No | 80 |
| Jan 2020 | UNKNOWN OR OTHER | SINCE PICKING UP THIS VEHICLE ON 5/29/18 I HAVE NOTICED (OCCASIONALLY) THAT THERE IS A "GRAB OR PULL" ON THE STEERING WHEEL. THE ALIGNMENT APPEARS TO BE OKAY, AND WHEN I HAD THE OIL CHANGED I WAS TOLD I HAD TO MAKE AN APPOINTMENT TO HAVE THIS CHECKED. I WAS ALSO ADVISED THAT I NEEDED A NEW SET OF TIRES! THIS WAS CONCERNING TO ME AS I HAD JUST PURCHASED THIS VEHICLE. WHEN THE TIRES WERE REPLACED, I WAS INFORMED THAT THE ALIGNMENT WAS OKAY. I AGAIN MENTIONED THE "GRAB/PULL" SITUATION AND WAS TOLD IT MIGHT HAVE BEEN THE TIRES. AFTER DRIVING THIS VEHICLE, AND HAVING TWO OTHER PEOPLE DRIVE THE SAME, THE SITUATION STILL EXISTS. WE HAVE ALL DRIVEN OTHER CARS OVER THE SAME ROADS AND HAVE NOT HAD THE SAME RESULTS. I AM WONDERING IF THIS COULD BE A FAULTY SENSOR? I HAVE NOTICED THIS GOING STRAIGHT ON A HIGHWAY. | Crash: No Fire: No | 24,500 |
| Dec 2019 | POWER TRAIN,SERVICE BRAKES,ENGINE | JUST FINSHED MY SECOND YEAR INTO MY 3 YEAR 2018 CHEVY EQUINOX LEASE AND FOR THE LAST MONTH OR SO THE SERVICE BRAKE ASSIST HAS APPEARED AND DISSAPEARED DOZENS OF TIMES WHEN STARTING THE VEHICLE AND WHILE DRIVING AS WELL AS THE CHECK ENGINE LIGHT HAS COME ON AND OFF FOR THE LAST FEW WEEKS. ORGINALLY MAD AN APPOINTMENT BUT THE DEALER SHIP CANCLLED IT AND THEN MY CAR SUDDENLY HAD REDUCED POWER THE DIED IN THE MIDDLE OF THE ROAD AS I WAS DRIVING ON THE ROAD. NOT A HIGHWAY. GOT IT TOWED TO THE DEALER AND THE SAY A VACUM PUMP SEIZED? NOW ARE SAYING THERE IS METAL IN THE ENGINE AMD THEY DONT KNOW WHY. TRYING TO GET ME TO PAY FOR COST. HAVE TAKEN CAR OF VEHCHILE AND DONE THE REQUIRED MATINENCE. THIS SHOULD NOT BE HAPPENING ON A 2 YEAR OLD CAR WITH ON 32000 MILES. VERY CONCERNED THERE IS SOMETHING DEFECTED WITH THE CAR. AS NUMEROUS VEHICLES HAVE BEEN RECALLED FOR SIMILAR ISSUES TO MINE BY GM. | Crash: No Fire: No | 32,000 |
| Dec 2019 | POWER TRAIN | VEHICLE SUDDENLY POWERED DOWN WHILE ON THE EXPRESSWAY IN MORNING TRAFFIC, CAUSING THE VEHICLE TO SHAKE AND SLOW TO AN UNSAFE SPEED. I EASED OFF THE EXPRESSWAY TO GET OUT OF THE WAY OF BIG TRUCKS, ETC., AND WAS SCARED TO TURN OFF THE EXIT FOR FEAR THAT IT WOULD STALL AGAIN AND I WOULD BE HIT BY ONCOMING TRAFFIC. THIS IS THE 3RD TIME THIS HAS HAPPENED, EACH TIME THEY REPLACE SOMETHING ELSE. YOU NEED TO FORCE CHEVROLET TO MAKE A RECALL ON THESE UNSAFE VEHICLES! | Crash: No Fire: No | 43,000 |
| Nov 2019 | ELECTRONIC STABILITY CONTROL (ESC) | I STALLED OUT IN THE MIDDLE OF DRIVING, THE CHECK ENGINE LIGHT CAME ON AND THEN A MESSAGE SAYING THE ENGINE POWER WAS LOW. THE CAR WOULD NOT START OR GO INTO NEUTRAL HOWEVER I WAS ABLE TO PUT THE HAZARD LIGHTS ON AS WELL AS THE RADIO AND ON-STAR. THE TOW TRUCK DRIVER GOT IT STARTED IN LOW GEAR TO GET IT ON THE TOW TRUCK, BUT IT DIDN'T START AGAIN. I WAS ON A CITY STREET IN RUSH HOUR, GOING LESS THAN 15 MPH. I JUST GOT MY VEHICLE BACK FROM SERVICE AT THE MIRAK.COM DEALERSHIP IN ARLINGTON, MA, AND APPARENTLY THE ISSUE WAS: "CAUSED BY: PERFORM SCAN TOOL TEST. THE TECH "EXTRACT CODES WITH SCAN TOOLS". I WAS TOLD THAT IT "JUST NEEDED A SOFTWARE UPDATE". THE VEHICLE DID NOT PROVIDE ANY ALERTS PRIOR TO THE INCIDENT OR SHOW ANY SIGNS OF AN ISSUE, SO THIS IS VERY ALARMING AND A SIGNIFICANT SAFETY CONCERN. | Crash: No Fire: No | 12,000 |
| Oct 2019 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT'S VEHICLE FAILED TO STOP AND CRASHED INTO TWO VEHICLES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BURNS TO THE ARMS AND HANDS, BUT MEDICAL ATTENTION WAS NOT PROVIDED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT STATED THAT THE FAILURE RECURRED THIRTY DAYS LATER. THE VEHICLE WAS TOWED TO MATTHEWS-HARGREAVES CHEVROLET (2000 TWELVE MILE RD, ROYAL OAK, MI 48067, (866) 275-2746), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS UNKNOWN. *LN ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB*JB | Crash: Yes Fire: No Injuries: 1 Towed | Unknown |
| Oct 2019 | WHEELS | BOUGHT EQUINOX IN MARCH 2018 EQUIPPED WITH 4 HANKOOK TIRES. SHORTLY AFTER PURCHASE, THE HANKOOK TIRES BEGAN TO LOSE AIR PRESSURE. IN JANUARY OF 2019, I TOOK THE CAR IN FOR THE ANNUAL STATE INSPECTION AND TOLD THE MECHANIC THE RIGHT REAR TIRE LOST MUCH MORE AIR PRESSURE THAN THE OTHER TIRES. THE MECHANIC SAID THERE WAS A SCREW IN IT. IT WAS PATCHED.THE TIRE WAS ROTATED FROM BACK TO FRONT. THE TIRES WERE STILL LOSING PRESSURE .ON OCTOBER 22, 2019, WHILE PARKED AT MY HOME, THE RIGHT FRONT HAD 5LBS AND THE RIGHT REAR HAD 6LBS OF PRESSURE. I PUT AIR IN THE TIRES, THE RIGHT REAR TOOK THE AIR, BUT THE RIGHT FRONT WOULD NOT. I HAD THE CAR TOWED IN ON OCTOBER 24, 2019 TO THE DEALER, PRIORITY CHEVROLET IN CHESAPEAKE, VA AND THEY HAD TO PUT 2 GOODYEAR TIRES ON TO REPLACE THE HANKOOK ONES BECAUSE THE HANKOOK TIRES HAD BEEN DISCONTINUED. MY CONCERN IS THE THAT THE 2 REMAINING HANKOOK TIRES MIGHT GO FLAT WHILE DRIVING. | Crash: No Fire: No | 9,050 |
| Oct 2019 | SERVICE BRAKES | ROUGHLY 38K MILES ON VEHICLE, WENT ON A ROAD TRIP AND ABOUT 80 MILES INTO THE TRIP, WAS SLOWING DOWN FOR TRAFFIC AND BREAKS WENT OUT, THE MASTER CYLINDER. IT WAS INCREDIBLY HARD TO PRESS DOWN ON THE BREAKS TAKING ALL MY EFFORT TO STOP THE CAR. | Crash: No Fire: No | 38,500 |
| Oct 2019 | UNKNOWN OR OTHER | THE DRIVER SIDE DOOR WINDOW SHATTERED. I HAD JUST ENTERED THE HIGHWAY AND THE WINDOW SHATTERED. I DIDN'T FIND AN OBJECT IN THE CAR THAT COULD HAVE CAUSED IT. | Crash: No Fire: No | 9,185 |
| Sep 2019 | POWER TRAIN | CAR HESITATED TO MOVE WHEN GAS APPLIED WHEN TAKING OFF FROM STOPLIGHT.IT MADE A QUICK JERKING FORWARD, AND BACKWARD MOVEMENT AS IF TO GO, OR SHUT DOWN,THEN TOOK OFF. POSSIBLELY RELATED TO POWERTRAIN? . | Crash: No Fire: No | Unknown |
| Sep 2019 | POWER TRAIN,SERVICE BRAKES | BRAKES GRABS,MAKES LOUD SCRUBBING NOISE WHEN APPLIED TO SLOW DOWN,STOP,OR TURN.SOUND LIKE RIGHT FRONT END RODS GOING TO BREAK, AND FEELS LIKE BRAKES SLIPPING, AND NOT WANTING TO STOP AT TIMES. | Crash: No Fire: No | Unknown |
| Sep 2019 | VEHICLE SPEED CONTROL | I HAVE KEYLESS START ON MY 2018 EQUINOX. PULLED OUT OF PARKING LOT AT 5PM ONTO MAJOR ATLANTA STREET AND CAR SHUT OFF. RESTARTED IT AND IT SHUT OFF AS SOON AS I PRESSED THE GAS PEDAL. REPEATED THIS FOUR TIMES UNTIL I REALIZED THAT PRESSING THE GAS PEDAL WAS CAUSING IT TO POWER DOWN. RESTARTED IT AGAIN, LEFT IT IN DRIVE, AND COASTED INTO A PARKING LOT AND PARKED IT. HAD IT TOWED TO DEALERSHIP. TOW TRUCK DRIVER SAID HE'S BEEN TOWING A LOT OF NEWER EQUINOXES BECAUSE THEY LOSE POWER. EXTREMELY DANGEROUS AND FRIGHTENING. THERE'S NO RECALL, BUT ANOTHER WEBSITE SAID THERE ARE ENOUGH COMPLAINTS THAT IT NEEDS TO BE ADDRESSED. | Crash: No Fire: No | 18,888 |
| Sep 2019 | ELECTRICAL SYSTEM,STRUCTURE,SEATS | WINDSHIELD WAS NOT PROPERLY SEALED FROM THE MANUFACTURE. WHILE DRIVING ON THE INTERSTATE, SEATS AND MIRRORS RANDOMLY MOVED. AT ONE POINT THE SEAT WAS SO CLOSE TO THE STEERING WHEEL, CAUSING HUSBAND'S STOMACH TO TOUCH THE WHEEL. THUS CAUSING THE INABILITY TO TURN AND CONTROL THE STEERING OF VEHICLE. MIRRORS MOVED RANDOMLY OUT OF POSITION, CAUSING INABILITY TO SEE BLIND SPOTS WHILE DRIVING ON THE INTERSTATE. I PURCHASED THIS CAR ON 5-15. THIS FIRST INCIDENT OCCURRED 5-24. THE SECOND INCIDENT HAPPENED 6-10 AGAIN WHILE DRIVING. THE RAIN INSIDE THE UNSEALED WINDSHIELD CAUSED CORROSION ON ELECTRICAL WIRING AND CONNECTIONS. THERE IS CORROSION ALSO INSIDE THE BODY. THIS BRAND NEW VEHICLE IS RUSTING FROM THE INSIDE OUT. THERE WILL ALWAYS BE ISSUES WITH THIS CAR EITHER ELECTRICAL OR BODY. | Crash: No Fire: No | 500 |
| Sep 2019 | SERVICE BRAKES | I WAS TRAVELING 70+MPH ON A FREEWAY AND I WENT TO SLOW DOWN FOR A SPEED LIMIT CHANGE FOR ROAD CONSTRUCTION. I COULDN'T PUSH DOWN ON THE BRAKES!! THANKFULLY THERE WASN'T ANYONE IN FRONT OF ME! I WAS ABLE TO PUT ON MY HAZARD LIGHTS AND COAST WHILE PUSHING AS HARD AS I COULD ON THE BRAKES. I MADE IN TO AN OFF RAMP AND WAS ABLE TO SLOW DOWN ENOUGH TO STOP AND THROW IT IN PARK AND E-BRAKE IT. THIS COULD HAVE ENDED VERY BADLY! I FOUND THAT THERE IS AN OPEN INVESTIGATION ON THE VACCUM PUMP, BUT NO OFFICIAL RECALL... (WHICH IS WHAT MINE TURNED OUT TO BE) I HOPE THEY ARE NOT WAITING FOR FATALITIES!! | Crash: No Fire: No | 38,000 |
| Aug 2019 | VEHICLE SPEED CONTROL | CHECK ENGINE LIGHT. SHUT DOWN 5 TIMES. ERRATIC DELAYED STALLING AT IDLE OR SPEED. BUCKING. NOT ABLE TO SHIFT GEARS. BUCKS STALLS TURNS BACK ON. CAR WAS ON HIGHWAY, ON CITY STREET, MERGING WITH TRAFFIC. MADE DRIVING DIFFICULT INCREDIBLY DANGEROUS. HARSH SHIFTS. MISFIRE AND HESITATION. LAST 10 MONTHS. | Crash: No Fire: No | 13,000 |
| Aug 2019 | UNKNOWN OR OTHER | WHEN I AM IN STOP AND GO TRAFFIC I GET A STRONG CHEMICAL SMELL IN MY AIR CONDITIONER. I TOOK IT TO MY DEALER SEVERAL TIMES AND THEY "COULD NOT SMELL IT" . MY EYES WATER,AND I GET A HEADACHE IF I DRIVE FOR ANY LENGTH OF TIME I HAVE TO PUT MY WINDOWS DOWN. TWO TECH DID SAY THEY SMELLED IT FAINTLY. I GAVE UP TAKING IT IN BUT I DO STILL HAVE THE PROBLEM. I ONLY HAVE ABOUT 18000 MILES ON IT AND DRIVE MOSTLY SHORT TRIPS. | Crash: No Fire: No | 2,000 |
| Jul 2019 | POWER TRAIN,UNKNOWN OR OTHER | ON TWO OCCASIONS MY TRANSMISSION WOULDN'T ENGAGE WHEN I SHIFTED IT FROM "PARK" TO "DRIVE." MY CAR STARTED ROLLING LIKE IT WAS IN NEUTRAL. I SLAMMED ON MY BRAKES AND AFTER ABOUT 3 - 5 SECONDS THE TRANSMISSION ENGAGED AND I WAS ABLE TO ACCELERATE AS NORMAL. | Crash: No Fire: No | 4,500 |
| Jul 2019 | EXTERIOR LIGHTING,VISIBILITY/WIPER | USING NAVIGATION WITH PHONE THROUGH INFOTAINMENT DISPLAY CAN SWITCH TO BLINDING BRIGHTNESS AT NIGHT. USING PHONE NAVIGATION (BOTH GOOGLE MAPS AND WAZE) AT NIGHT WILL START WITH NORMAL BRIGHTNESS WHICH CAN BE CONTROLLED BY THE DIMMING KNOB. IF A PHONE CALL OR TEXT IS RECEIVED THE DISPLAY GOES TO FULL BRIGHTNESS AND CANNOT BE DIMMED THIS CAUSED ME TO SWERVE OFF OF THE ROAD IT WAS SO BLINDING THE CONDITION CAN ALSO BE SIMULATED BY ENGAGING THE BACKUP CAMERA AT NIGHT THIS WAS REPORTED TO MY DEALER OVER A YEAR AGO IN THE CASE OF THE PHONE CALL THE VEHICLE WAS MOVING THIS PROBLEM HAS BEEN MENTIONED ON MULTIPLE FORUMS SO I BELIEVE THIS IS RELATED TO THE SOFTWARE AND NOT AN ISOLATED INCIDENT | Crash: No Fire: No | 6,000 |