Recall homework
There are 2 official recalls listed for this model year. Before buying, use the VIN to confirm which campaigns are still open and ask for dealer repair records on completed work.
Vehicle report
Recalls, consumer complaints, safety ratings, fuel cost estimate, and next steps from official public data sources.
Buyer interpretation
The useful question is not just whether this page has records. It is what those records should make you verify before money changes hands.
There are 2 official recalls listed for this model year. Before buying, use the VIN to confirm which campaigns are still open and ask for dealer repair records on completed work.
Owner complaints most often mention electrical system, structure, unknown or other. Scan those categories before the test drive so you know what symptoms, warning lights, or service history to ask about.
50 manufacturer communications are listed. These are not recalls, but they can reveal repair instructions, warranty extensions, software notices, or known service patterns.
The fuel-cost estimate is based on a representative EPA match, not every trim. Confirm the actual engine, drivetrain, and tire setup before comparing this listing with another year or model.
Use our buyer checklist to know what to inspect, ask, and verify before the test drive.
Official safety ratings were found for 4 tested variants of the 2024 Kia Sorento.
| Variant | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2024 Kia Sorento SUV FWD Default | 5/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
| 2024 Kia Sorento Hybrid SUV AWD | 5/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
| 2024 Kia Sorento Hybrid SUV FWD | 5/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
| 2024 Kia Sorento SUV AWD | 5/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
2 official recalls on record for the 2024 Kia Sorento. 13 matched quarterly completion reports are available.
Latest recall: January 13, 2025
| Campaign | Component | Summary | Consequence | Remedy | Date | Completion |
|---|---|---|---|---|---|---|
| 25V006000 | ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE | Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment." | A loss of headlights and taillights can reduce visibility, increasing the risk of a crash. | Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331. | Jan 2025 | 2026-1 |
| 24V287000 | ELECTRICAL SYSTEM:WIRING | Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist. | A loss of power steering assist increases the risk of a crash. | Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309. | Apr 2024 | 2026-1 |
Official records show 50 manufacturer communications on record for the 2024 Kia Sorento.
| Date | Type | Component | Summary | ID / document |
|---|---|---|---|---|
| Apr 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type. | 11031906 |
| Apr 2026 | Service Bulletin/Repair Instructions | ENGINE | TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: ECU LOGIC IMPROVEMENT FOR DTC P2B59F0 (CA2516) - This bulletin provides information to upgrade the Engine Control Unit (ECU) software on certain 2024–2025MY vehicles equipped with 2.5 GDI or 2.5 T-GDI Theta III engines listed in the table below. Affected vehicles may experience an illuminated malfunction indicator light (MIL) accompanied with DTC P2B59F0 which can set while driving. There are no drivability issues related to this DTC. | 11030379 |
| Mar 2026 | Warranty Program/Extension | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY042) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2021-2025 MY Sorento, 2021-2025 MY Sorento Hybrid (HEV), and 2022-2025 MY Sorento Plug-in Hybrid (PHEV) vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition free of charge at no cost to the customer. | 11030386 |
| Mar 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated Malfunction Indicator Lamp (MIL) accompanied by DTC P17A000 on some 2022-2025MY Hybrid Electric Vehicles (HEV) and Plug-In Hybrid Electric Vehicles (PHEV) equipped with AVN5.0Wide head units listed below. This condition occurs when the Global Positioning System (GPS) module within the Audio Video Navigation (AVN) head unit, sends an inaccurate signal to the Hybrid Power Control Unit (HPCU), causing the DTC to set. There are no drivability symptoms associated with this condition. | 11030345 |
| Mar 2026 | Warranty Program/Extension | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Service managers advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for eligible vehicles, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition on 2021-2025 MY Sorento vehicles manufactured from September 10, 2020, through June 3, 2025, 2021-2025 MY Sorento Hybrid (HEV) vehicles manufactured from September 2, 2020, through January 24, 2025, and 2022-2025 MY Sorento Plug-In Hybrid (PHEV) vehicles manufactured from June 29, 2021, through January 20, 2025. | 11030385 |
| Mar 2026 | Warranty Program/Extension | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY042) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY042. | 11030387 |
| Mar 2026 | Warranty Program/Extension | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY042) - This document is the announcement to the dealer principals advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for eligible vehicles, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition on 2021-2025 MY Sorento vehicles manufactured from September 10, 2020, through June 3, 2025, 2021-2025 MY Sorento Hybrid (HEV) vehicles manufactured from September 2, 2020, through January 24, 2025, and 2022-2025 MY Sorento Plug-In Hybrid (PHEV) vehicles manufactured from June 29, 2021, through January 20, 2025. | 11030383 |
| Mar 2026 | Warranty Program/Extension | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY042) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch. | 11030388 |
| Mar 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION AND REPLACEMENT (WTY042) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY042) to inspect and, if necessary, replace the horn assembly on certain vehicles listed in the table below. The affected vehicles may experience an unusual or different horn sound than normal, or an inoperative horn, caused by corrosion inside the electric horn and/or carbonization of the contact point. The warranty coverage for repairs related to the horn assembly has been extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. | 11030389 |
| Dec 2025 | Other | BACK OVER PREVENTION: WARNINGS | PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.) | 11026698 |
34 total complaints on record
Assumptions: 23 city / 28 highway / 25 combined MPG · Regular Gasoline · efficiency ratings from official public data when available · fuel price default: official public data (U.S. average, Jun 3, 2026)