Recall homework
There are 2 official recalls listed for this model year. Before buying, use the VIN to confirm which campaigns are still open and ask for dealer repair records on completed work.
Vehicle report
Recalls, consumer complaints, safety ratings, fuel cost estimate, and next steps from official public data sources.
Buyer interpretation
The useful question is not just whether this page has records. It is what those records should make you verify before money changes hands.
There are 2 official recalls listed for this model year. Before buying, use the VIN to confirm which campaigns are still open and ask for dealer repair records on completed work.
Owner complaints most often mention electrical system, structure, unknown or other. Scan those categories before the test drive so you know what symptoms, warning lights, or service history to ask about.
59 manufacturer communications are listed. These are not recalls, but they can reveal repair instructions, warranty extensions, software notices, or known service patterns.
The fuel-cost estimate is based on a representative EPA match, not every trim. Confirm the actual engine, drivetrain, and tire setup before comparing this listing with another year or model.
Use our buyer checklist to know what to inspect, ask, and verify before the test drive.
Official safety ratings were found for 4 tested variants of the 2024 Kia Sorento.
| Variant | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2024 Kia Sorento SUV FWD Default | 5/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
| 2024 Kia Sorento Hybrid SUV AWD | 5/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
| 2024 Kia Sorento Hybrid SUV FWD | 5/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
| 2024 Kia Sorento SUV AWD | 5/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
2 official recalls on record for the 2024 Kia Sorento. 13 matched quarterly completion reports are available.
Latest recall: January 13, 2025
| Campaign | Component | Summary | Consequence | Remedy | Date | Completion |
|---|---|---|---|---|---|---|
| 25V006000 | ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE | Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment." | A loss of headlights and taillights can reduce visibility, increasing the risk of a crash. | Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331. | Jan 2025 | 2026-1 |
| 24V287000 | ELECTRICAL SYSTEM:WIRING | Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist. | A loss of power steering assist increases the risk of a crash. | Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309. | Apr 2024 | 2026-1 |
Official records show 59 manufacturer communications on record for the 2024 Kia Sorento.
| Date | Type | Component | Summary | ID / document |
|---|---|---|---|---|
| Jun 2026 | Service Bulletin/Repair Instructions | STRUCTURE:BODY | TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected vehicles, the stored key code may not correspond to the mechanical key profile, which can result in incorrect key cutting when the original key is lost or damaged. | 11033934 |
| Jun 2026 | Warranty Program/Extension | STRUCTURE:BODY | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR RH DOOR CURTAIN INSPECTION / REPLACEMENT (WTY043) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY043) inspect and, if necessary replace the rear RH door curtain on certain 2023 - 2026MY Sorento Hybrid (MQ4 HEV) SX Prestige vehicles produced from June 27, 2022 through December 05, 2025 and certain 2023 – 2026MY Sorento Plug-In Hybrid (MQ4 PHEV) SX-Prestige vehicles produced from June 27, 2022 through November 22, 2025. The affected vehicle’s rear RH door curtain may not return to the fully retracted position. Under this program, the New Vehicle Warranty coverage for this condition is extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. | 11034002 |
| May 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models). | 11033217 |
| May 2026 | Warranty Program/Extension | STRUCTURE:BODY | WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY043) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the rear right-hand (RH) door curtain in certain 2023-2026 MY Sorento Hybrid (HEV) SX-Prestige and Sorento Plug-in Hybrid (PHEV) SX-Prestige vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. | 11032904 |
| May 2026 | Warranty Program/Extension | STRUCTURE:BODY | WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY043) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch. | 11032905 |
| May 2026 | Warranty Program/Extension | STRUCTURE:BODY | WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY043) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY043. | 11032903 |
| May 2026 | Warranty Program/Extension | STRUCTURE:BODY | WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY043) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the rear right-hand (RH) door curtain in certain 2023-2026 MY Sorento Hybrid (HEV) SX-Prestige vehicles manufactured from June 27, 2022 through December 5, 2025 and certain 2023-2026 MY Sorento Plug-in Hybrid (PHEV) SX-Prestige vehicles, manufactured from June 27, 2022 through November 22, 2025. | 11032901 |
| May 2026 | Warranty Program/Extension | STRUCTURE:BODY | WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY043) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the rear right-hand (RH) door curtain in certain 2023-2026 MY Sorento Hybrid (HEV) SX-Prestige vehicles manufactured from June 27, 2022 through December 5, 2025 and certain 2023-2026 MY Sorento Plug-in Hybrid (PHEV) SX-Prestige vehicles, manufactured from June 27, 2022 through November 22, 2025. | 11032902 |
| May 2026 | Service Bulletin/Repair Instructions | SERVICE BRAKES | TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC REPLACEMENT & BURNISHING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to replace the front brake discs on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024 to address a customer’s complaint of brake judder. The affected vehicles may exhibit a vibrating and/or pulsing sensation (front brake disc judder) in the steering wheel, brake pedal, and/or seat when the brakes are applied during driving. | 11032900 |
| Apr 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type. | 11031906 |
36 total complaints on record
Assumptions: 23 city / 28 highway / 25 combined MPG · Regular Gasoline · efficiency ratings from official public data when available · fuel price default: official public data (U.S. average, Jul 18, 2026)