Recall homework
There are 4 official recalls listed for this model year. Before buying, use the VIN to confirm which campaigns are still open and ask for dealer repair records on completed work.
Vehicle report
Recalls, consumer complaints, safety ratings, fuel cost estimate, and next steps from official public data sources.
Buyer interpretation
The useful question is not just whether this page has records. It is what those records should make you verify before money changes hands.
There are 4 official recalls listed for this model year. Before buying, use the VIN to confirm which campaigns are still open and ask for dealer repair records on completed work.
No matched consumer complaints are listed in our current summary. That can be a good sign, but sparse complaint data can also reflect reporting volume, age, or source matching limits.
117 manufacturer communications are listed. These are not recalls, but they can reveal repair instructions, warranty extensions, software notices, or known service patterns.
The fuel-cost estimate is based on a representative EPA match, not every trim. Confirm the actual engine, drivetrain, and tire setup before comparing this listing with another year or model.
Use our buyer checklist to know what to inspect, ask, and verify before the test drive.
Official safety ratings were found for 6 tested variants of the 2021 Kia Sorento.
| Variant | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2021 Kia Sorento SUV FWD Later Release Default | 4/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
| 2021 Kia Sorento Hybrid SUV FWD Early Release | 4/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
| 2021 Kia Sorento Hybrid SUV FWD Later Release | 4/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
| 2021 Kia Sorento SUV AWD Early Release | 4/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
| 2021 Kia Sorento SUV AWD Later Release | 4/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
| 2021 Kia Sorento SUV FWD Early Release | 4/5 stars | 4/5 stars | 5/5 stars | 4/5 stars |
4 official recalls on record for the 2021 Kia Sorento. 28 matched quarterly completion reports are available.
Latest recall: September 25, 2025
| Campaign | Component | Summary | Consequence | Remedy | Date | Completion |
|---|---|---|---|---|---|---|
| 25V649000 | ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS | Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire. | A fire increases the risk of injury. | Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025. | Sep 2025 | 2026-1 |
| 22V760000 | POWER TRAIN:AUTOMATIC TRANSMISSION | Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power. | Loss of drive power increases the risk of a crash. | Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250. | Oct 2022 | 2024-3 |
| 22V703000 | TRAILER HITCHES | Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire. | A fire while parked or driving can increase the risk of injury. | Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249. | Sep 2022 | 2026-1 |
| 21V519000 | FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail. | A fuel leak increases the risk of a fire. | Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214. | Jul 2021 | 2023-2 |
Official records show 2 federal defect investigations matched to the 2021 Kia Sorento.
| Action | Status | Component | Subject | Opened | Related recall |
|---|---|---|---|---|---|
| DP22005 | Closed | ELECTRICAL SYSTEM:PROPULSION SYSTEM | Pedestrian alert sounds | Jan 2023 | 22V063000 |
| DP22003 | Closed | ENGINE | Loss of Motive Power | Sep 2022 | None |
Official records show 117 manufacturer communications on record for the 2021 Kia Sorento.
| Date | Type | Component | Summary | ID / document |
|---|---|---|---|---|
| Apr 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type. | 11031906 |
| Mar 2026 | Warranty Program/Extension | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY042) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in certain 2021-2025 MY Sorento, 2021-2025 MY Sorento Hybrid (HEV), and 2022-2025 MY Sorento Plug-in Hybrid (PHEV) vehicles from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition free of charge at no cost to the customer. | 11030386 |
| Mar 2026 | Warranty Program/Extension | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY042) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY042. | 11030387 |
| Mar 2026 | Service Bulletin/Repair Instructions | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION AND REPLACEMENT (WTY042) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY042) to inspect and, if necessary, replace the horn assembly on certain vehicles listed in the table below. The affected vehicles may experience an unusual or different horn sound than normal, or an inoperative horn, caused by corrosion inside the electric horn and/or carbonization of the contact point. The warranty coverage for repairs related to the horn assembly has been extended from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, starting from the date the vehicle was first put into service. | 11030389 |
| Mar 2026 | Warranty Program/Extension | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY042) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch. | 11030388 |
| Mar 2026 | Warranty Program/Extension | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY042) - This document is the announcement to the dealer principals advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for eligible vehicles, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition on 2021-2025 MY Sorento vehicles manufactured from September 10, 2020, through June 3, 2025, 2021-2025 MY Sorento Hybrid (HEV) vehicles manufactured from September 2, 2020, through January 24, 2025, and 2022-2025 MY Sorento Plug-In Hybrid (PHEV) vehicles manufactured from June 29, 2021, through January 20, 2025. | 11030383 |
| Mar 2026 | Warranty Program/Extension | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Service managers advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly for eligible vehicles, from 5 years / 60,000 miles to 10 years / 120,000 miles, whichever comes first, from the date the vehicle was first put into service. This warranty extension is to address a horn sound malfunction condition on 2021-2025 MY Sorento vehicles manufactured from September 10, 2020, through June 3, 2025, 2021-2025 MY Sorento Hybrid (HEV) vehicles manufactured from September 2, 2020, through January 24, 2025, and 2022-2025 MY Sorento Plug-In Hybrid (PHEV) vehicles manufactured from June 29, 2021, through January 20, 2025. | 11030385 |
| Feb 2026 | Service Bulletin/Repair Instructions | STRUCTURE:BODY | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler. | 11028908 |
| Dec 2025 | Service Bulletin/Repair Instructions | STRUCTURE:BODY | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler. | 11026825 |
| Dec 2025 | Other | STRUCTURE:BODY | CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026) | 11026980 |
Assumptions: 23 city / 25 highway / 24 combined MPG · Regular Gasoline · efficiency ratings from official public data when available · fuel price default: official public data (U.S. average, Jun 3, 2026)