Complaint volume
3 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
3 consumer-submitted complaints on record for the 2026 Subaru Crosstrek, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
3 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, lane departure, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
The enriched records we matched do not show crash, fire, injury, or fatality flags. Still check complaint summaries for repeated drivability, braking, electrical, or visibility symptoms.
Mileage-at-failure is not available for enough matched complaints here. Ask for maintenance records and inspect wear items instead of relying only on complaint totals.
Build a buyer checklist to turn these issues into questions and inspection points.
3 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | FORWARD COLLISION AVOIDANCE | On May 13, 2026 at approximately 2:50 PM, I experienced an unexpected activation of the EyeSight pre-collision braking system in my 2026 Subaru Crosstrek while pulling into the Chick-fil-A entrance area in [XXX] . The vehicle suddenly applied hard braking even though there was no imminent collision in front of me. The sudden braking created a hazardous situation and nearly caused me to swerve toward a pedestrian standing on the median area nearby. I was also fortunate there was no vehicle directly behind me, as the abrupt stop could have resulted in a rear-end collision. At the time of the incident, there were no warning lights or prior indications of a malfunction. The vehicle currently has approximately 900 miles on it. I have since contacted the Subaru dealership and scheduled a warranty inspection of the EyeSight/pre-collision braking system for further evaluation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2026 | SEAT BELTS | Not an 'incident' but seat belt does not adjust low enough for an average short woman (5'1") without draping across lower neck. I have adjusted the slide on side panel to lowest point but seat belt still cuts across neck (not collar bone area). This is standard for all similar cars and I feel a seatbelt across one's neck is a safety concern that needs to be addressed. Adjustments of seat and/or steering wheel make little to no difference on seatbelt across lower neck area. Raising seat makes it difficult to get into vehicle, as it also moves the seat forward when it is raised (and seat position is manual adjustment, not electric anyway - and doesn't make seatbelt much lower - still neck area).... | Crash: No Fire: No | Unknown |
| Dec 2025 | LANE DEPARTURE | Right side blind spot detection does not work 98% of the time. Worse than the 2025 Crosstrek which only works 96% of the time. | Crash: No Fire: No | Unknown |