Complaint volume
98 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2026 Hyundai Palisade Complaints
98 consumer-submitted complaints on record for the 2026 Hyundai Palisade, grouped by component category.
98 Total complaints
1 Crash reports
0 Fire reports
11 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seats, electrical system, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 1 crash report, 0 fire reports, 11 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 8 complaints, with an average reported failure mileage of 3,376 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seats, electrical system, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2026 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2026 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2026 Hyundai Palisade complaints?
1 Crash
0 Fire
11 Injury
0 Fatality
1 Towed
3 Medical attention
What are the most common 2026 Hyundai Palisade complaint categories?
SEATS 36
ELECTRICAL SYSTEM 11
UNKNOWN OR OTHER 7
ENGINE 6
VEHICLE SPEED CONTROL 4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 3
POWER TRAIN 3
ELECTRICAL SYSTEM,SEATS 2
FUEL/PROPULSION SYSTEM 2
SEAT BELTS,SEATS 2
98 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | SEATS | Following Hyundai Recall 296 on my 2026 Hyundai Palisade Calligraphy, the second-row “car seat friendly” tilt-and-slide seat functionality changed significantly after the required software update. Prior to the recall update, the seats operated with a one-touch tilt-and-slide function that allowed easy third-row access while using car seats and booster seats. After the recall update: - the seat now requires continuously holding the button during operation, - the seat no longer returns to its previous seating position correctly, - the seatback returns at an unusually upright angle, - and multiple additional manual adjustments are required afterward to reposition the seat properly. As a parent using booster seats daily, I am concerned this updated behavior creates usability issues for children independently accessing the third row and may result in children sitting in improperly adjusted seating positions unless an adult fully readjusts the seat each time. I understand and support the original safety recall, but I wanted to formally document concerns regarding the significantly altered functionality and real-world family usability following the recall remedy. | Crash: No Fire: No | Unknown |
| May 2026 | SEATS | My vehicle is subject to Manufacturer Recall 297/NHTSA Recall 26V169. My dashboard is indicating that the third row driver seat is buckled when it is not. Also, when the seat belt is actually buckled, it will sometimes indicate that it is not. This is a safety issue as I cannot tell whether the seat belt is actually buckled or not. Additionally, the seat will not fold because it thinks a person is sitting in the seat. I have taken my vehicle for to Great Lakes Hyundai of Dublin twice (May 6 and April 16th) to complete the recall. Both times they did not complete the recall as they did not have the parts, said they could not order them, and did not know exactly when they would receive them. | Crash: No Fire: No | Unknown |
| May 2026 | SEATS | I am reporting a safety concern following an over-the-air (OTA) recall update (Hyundai Recall #296) on my 2026 Hyundai Palisade Calligraphy AWD (software version 263Q.LX3.USA.ccNC.001.001.260326). I understand this recall was issued in response to a fatal incident involving the second-row seat system, which is why this issue is especially concerning. Since the update, the second-row walk-in seat function used for third-row access is not operating correctly. When I press the button near the headrest, the seat does not move fully forward, and I have to use the manual slide forward/back button to move it the rest of the way. When returning the seat, it does not go all the way back, and the seatback remains tilted forward at about a 70–80 degree angle instead of returning to its normal upright position, requiring manual adjustment using the recline button. In addition, during one occurrence when the second-row seat was activated, the front passenger seat moved slightly on its own without any input. This unexpected movement of another seat is especially concerning. This behavior began only after the recall update and appears to be a malfunction, possibly related to seat calibration or software coordination between seat systems. This creates a potential safety issue involving unintended seat movement and improper seat positioning. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM | I went to start the car and it was totally dead. It is used 7 days a week and driven back and forth to work 5 days a week. There was no warning and nothing was left on, just dead. I took the car to the dealer yesterday and they did an electrial system analysis and only found the battery had a slight discharge. Which is frustrating because I don't know when or where this could happen again. The dealer charged the battery and it seems ok at this point. | Crash: No Fire: No | Unknown |
| Apr 2026 | VEHICLE SPEED CONTROL | I picked up my vehicle from the dealership after it being there for almost 2 weeks for multiple DTC codes, a dash cam component replacement, and recall updates. On the way home, my check engine light flashed on and off multiple times while driving at highway speeds (although no codes were recorded in my Hyundai app diagnostics). When I exited the highway, I came to a stop sign on the off ramp and waited till cross traffic cleared. I went to accelerate into traffic, but my car would barely move. This happened 4 more times in the short drive to my home. This could pose a serious safety risk if I'm unable to accelerate to merge into traffic and get stuck in cross traffic. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER | I am reporting that Hyundai’s Recall 296 remedy appears inadequate and that Hyundai closed the recall on my vehicle even though the underlying rear-seat safety hazard remained unresolved. My complaint involves the second- and third-row powered seat system, including the fold/stow and walk-in functions. My core safety complaint is that the second-row seat continued to move under powered operation despite resistance from a properly installed child seat using LATCH. I also reported that the third-row seat could still collapse under powered operation despite the presence of an object. This is a crush/entrapment hazard, especially for children. I presented the vehicle for this same rear-seat safety concern multiple times. Even after Hyundai and the dealer treated the recalls as completed, the condition remained unresolved and I returned the vehicle again for the same issue. Hyundai and the dealer changed and used inconsistent completion dates while continuing software/update activity and then still failed to acknowledge my real-world safety concerns after the supposed repair. I also reported additional post-update problems including fluctuating cabin air temperature, blower speed fluctuation without input, and reduced ventilated-seat cooling. Hyundai ultimately took the position that those systems were operating normally and instructed the dealer to release the vehicle. My complaint is not merely that Hyundai issued a recall. My complaint is that Hyundai treated Recall 296 as completed, changed the vehicle’s seat functionality by disabling or limiting previously available automatic features, used inconsistent completion timing, and still failed to correct or acknowledge the underlying safety defect I continued reporting. I am asking NHTSA to review whether Recall 296 is actually correcting the defect in service, or whether affected vehicles remain unsafe after Hyundai marks the recall complete. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEATS | I am reporting an inadequate and deceptive remedy for NHTSA Recall 296 (Hyundai Recall 296) regarding the 2026 Palisade Calligraphy. The original safety defect involved the failure of the power-folding 2nd and 3rd-row seats to detect obstructions, leading to a known fatality. However, instead of repairing the defective sensors with functional hardware, Hyundai’s 'remedy' involves a software update that permanently disables advertised vehicle functionality.The 'One-Touch' automatic folding feature, which was a primary selling point of this $55,000+ luxury trim, has been deleted. Furthermore, all touchscreen controls for these seats have been disabled. Owners are now forced to manually hold physical buttons for the duration of the seat movement. This 'fix' shifts the burden of safety onto the consumer rather than repairing the vehicle's faulty equipment. I believe this remedy is a 'feature-stripping' measure to avoid the cost of a proper hardware repair, and it constitutes a substantial loss of vehicle value and utility. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEATS,UNKNOWN OR OTHER | My [XXX] old was sitting in the middle right captain chair in her carseat. My [XXX] daughter was in the third row. My [XXX] daughter accidentally hit the power seat tilt button making the seat my [XXX] old was sitting in push up against the back of the front right passenger seat, crushing my [XXX] olds feet, where she suffered a broken foot where the toes meet the rest of the foot. We had to bring my [XXX] to the emergency room and podiatrist where xrays confirmed the injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| Apr 2026 | ENGINE | While driving on a California freeway at approximately 70mph, the engine check light began flashing, the vehicle experienced a sudden and severe power loss, entered reduced power mode, and began violently shaking. Engine braking occurred without brake light activation, creating an immediate rear-end collision risk from following traffic. The vehicle would not stop shaking until restarted. This occurred twice — once in January 2026 and again in March 2026, both on the freeway with passengers in the vehicle. The dealer confirmed fault codes P0303 (Cylinder 3 Misfire), P0306 (Cylinder 6 Misfire), and P0300 (Random/Multiple Misfire) on both visits. On the first visit the dealer called the codes normal and returned the vehicle unrepaired. The second visit lasted 44 days. The dealer could not reproduce the fault during the entire 44-day period. A Hyundai Field Service Engineer physically visited the dealership and applied a special software update to the Engine Control Module. The closed repair order documents this as "UPDATE SPECIAL SOFTWARE INTO ENGINE CONTROL UNIT" with no TSB number, no software version before or after, and no GDS event number. The dealer confirmed they have no access to this update and cannot verify what was changed. No Proof of Correction was issued for California emissions compliance. The two recalls performed on the same repair order both have proper TSB numbers and STUI documentation. The ECM update has none. Concerned about emissions compliance and potential fault code suppression on a California-registered vehicle. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEATS | I am filing this complaint to formally report that Hyundai’s finalized remedy for the power seat safety recall (Recall 296) is entirely inadequate, introduces secondary safety hazards, and constitutes a fundamental breach of express warranty regarding the vehicle’s advertised capabilities. Rather than engineering a physical hardware fix to add the necessary anti-pinch sensors that were omitted during manufacturing, Hyundai deployed a permanent software downgrade that breaks heavily marketed core features. I purchased this vehicle approximately two months ago specifically for its seamless third-row accessibility. The first page of the 2026 Palisade sales brochure explicitly states: "And every Palisade offers a one-touch walk-in feature that lets passengers access the third row without removing a child seat. Best of all, every power seat can also be controlled from the driver’s display – so you can be the ultimate host." Hyundai’s final software fix permanently destroys both of these guaranteed features. It completely disables the driver's ability to fold or stow the seats from the central touchscreen. Furthermore, it replaces the one-touch access with a continuous press-and-hold requirement, and mandates that the rear liftgate must be open to use the fold-flat functions from the cargo area. This multi-step process introduces a new safety hazard. Forcing passengers to stand outside the vehicle for extended periods holding a button, or requiring a parent to exit the vehicle and open the rear liftgate just to adjust the seats in a busy school drop-off zone or parking lot, puts my family directly in harm's way. By pushing a software downgrade to quickly lift a stop-sale order, Hyundai has permanently degraded the exact functionality they used to sell the vehicle, rather than implementing a true mechanical repair. I urge the NHTSA to reject this software patch as a final remedy and compel Hyundai to develop a proper physical hardware retrofit. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I have the video BUT I AM UNSURE how to upload or share Incident Description: The vehicle is experiencing intermittent, complete engine stalls while in motion at highway speeds. The failure has occurred four times. Initial Symptom: The issue first manifested as "stuttering" and erratic behavior from the Advanced Driver Assistance Systems (ADAS) which I thought it was. Escalation: The vehicle has since progressed to a total loss of power. During these incidents, I was forced to pull over on high-speed corridors (Hwy 46 and Hwy 5) to restart the vehicle. Recurring Pattern: Most recently, after a stall and restart, the vehicle stalled again within a few blocks. I have captured video evidence of the stall occurring immediately after the vehicle was "reset" and put back into motion. Safety Concern: This is a life-threatening defect. The vehicle loses propulsion without warning in high-speed traffic. The manufacturer’s service department (Hyundai) has been unable to identify a diagnostic fault code, citing "No Problem Found," and has only attempted a software/values reset, which has failed to correct the physical stalling. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEATS | The issue involves a safety defect affecting the second- and third-row seating system in my 2026 Hyundai Palisade Calligraphy. The defect has been identified through an active manufacturer recall indicating a risk of injury to passengers in these seating positions. The vehicle has been out of service and in the dealership’s possession since April 3, 2026, and is available for inspection upon request. This defect poses a direct safety risk, particularly to children. I have two young children, who would regularly occupy these seats. Due to the recall and lack of an effective repair, I am unable to safely use these seating positions, significantly limiting the safe operation and intended use of the vehicle. The issue has been confirmed by the manufacturer through a safety recall and stop sale. The dealership acknowledged the defect and accepted the vehicle for service; however, after attempted repairs, the condition remained unresolved. When I tested the vehicle at the dealership, both I and a technician observed that the seats continued to present a safety hazard. Specifically, the seat mechanism did not stop or resist as expected and continued moving in a manner that could cause injury. The seat did not stop under pressure and could potentially trap or crush an occupant, even with applied resistance. The vehicle has been inspected by an authorized Hyundai dealership following direction from a Hyundai Motor America case manager. There has been no involvement from police or insurance representatives. There were no warning lamps or prior symptoms. The defect was identified through a manufacturer-issued recall on or about March 29, 2026. The defect presents a foreseeable risk of injury during normal use and has not been corrected despite manufacturer awareness and attempted repair. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEATS | I own a 2026 Hyundai Palisade Hybrid Calligraphy. A recent over-the-air software update removed the ability to control rear seats through the infotainment system, which was a key feature at the time of purchase. This change was made without meaningful notice or consent and significantly alters how the vehicle is used. In some situations, it now requires physically reaching or repositioning to operate seats, which may create new safety or usability concerns when managing passengers or cargo. I relied on this feature while managing kids in the car. I was accustomed to this feature and it was a large reason we purchased the car. It was not “convenience” but a function that allowed us to manage our kids saftey I am submitting this complaint because a major vehicle function was removed after purchase, and I believe post-sale software changes that reduce functionality should be reviewed. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEATS | While loading the rear of the vehicle at the end of a camp trip, my child was seated in the second row seat. When I was loading equipment into the trunk, some of the equipment bumped the button that activates folding the seat in the second row. The seat sensor did not identify my child was in the seat, and it began to close on my child. My child was able to open the door and escape the seat before he was crushed. There is a known recall for this hazard. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEATS | The contact owns a 2026 Hyundai Palisade. The contact stated that while checking all the vehicle features, the second-row passenger seat independently started to fold. The contact believed it was operator’s error since the vehicle was recently purchased. The contact received notification of NTHSA Campaign Number: 26V160000 (Seats). The contact called the local dealer and was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was 3,744. | Crash: No Fire: No | 3,744 |
| Apr 2026 | SEATS | Rear drivers side third row seat did not stop closing when child was sitting in the seat (button was accidentally pressed by child). Thankfully we were loading the trunk and were able to move the child out of the way while another one of us hit the button to lift the seat back up. Child was [XXX] lbs/ [XXX] old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | EXTERIOR LIGHTING | 2026 Hyundai Palisade Calligraphy, VIN [XXX] , purchased March 6, 2026 with under 2,200 miles at time of incident. SAFETY INCIDENT: While operating under adaptive cruise control at highway speed, the vehicle experienced sudden unintended acceleration followed by severely delayed braking response. At least three trailing vehicles were forced into emergency evasive action to avoid a multi-vehicle collision. Family members were present. This event represents a direct and immediate threat to the safety of vehicle occupants and the public. The root cause has not been definitively identified or resolved. The authorized dealership confirmed CAN-Bus resistance irregularities — 160 ohms versus the designed 120-ohm specification — governing acceleration, braking, and all driver assist systems. Prior symptoms included flickering interior lighting. An initial module replacement failed. Repair has escalated to full wiring harness replacement with no parts availability and no confirmed timeline. The safety event remains undiagnosed and unresolved. The vehicle carries three simultaneous active safety recalls — 293, 296, and 297 — all involving electrical and wiring systems on the Calligraphy trim exclusively. None have permanent remedies. The vehicle has been in dealer custody since March 21, 2026 and is available for inspection. Hyundai Motor America active case — No. XXX. This vehicle is not safe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | SEATS | The vehicle is a 2026 Hyundai Palisade equipped with second- and third-row power seats subject to Recall #296. The power seat system may fail to detect contact with an occupant or object during operation, including folding and tilt functions. This creates a safety risk because the seat can continue moving despite contact with a person, increasing the risk of injury, particularly to children in the rear seating area. This defect has been associated with a reported child fatality. The issue is known and confirmed by the manufacturer through the recall. I became aware of the condition in early March 2026. There were no prior warning messages or indicators before learning of the defect. At this time, no repair or remedy is available and no timeline for correction has been provided. The vehicle remains in service with this unresolved safety defect. Hyundai has been engaged in delay tactics rather than customer service. The condition has not been independently repaired or corrected. The vehicle is available for inspection upon request. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEAT BELTS,SEATS | I own a 2026 Hyundai Palisade Calligraphy Hybrid, VIN [XXX] le is included in two safety recalls: 1.Second- and third-row power-folding seats may fail to detect a person or object, creating a risk of trapping or crushing a child. 2.[Second recall issue—e.g., seat sensor/seatbelt defect] may prevent proper seat operation or restraint, further endangering passengers. I transport a toddler daily, and have another little one on the way. While these recalls are unresolved, I cannot safely use the vehicle. No accident or injury has occurred, but the defects pose a significant risk of child injury or death. I am filing this complaint to document these serious safety risks and request that the NHTSA ensure Hyundai addresses both defects promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | SEAT BELTS,SEATS | Component/system: Second- and third-row power seat assemblies (Recall 26V160000) and third-row driver-side seat belt buckle wiring (Recall 26V169000). Both components are available for inspection upon request. Safety risk: The power seat system may fail to detect an occupant during folding operation, creating a crushing hazard. This defect is linked to the death of a [XXX] child in [XXX] on March 7, 2026, and multiple reported injuries. The seat belt defect may cause a false latch indicator, leaving a rear passenger unrestrained without the driver's knowledge. Confirmed by dealer/manufacturer: Yes. Hyundai Motor America has formally acknowledged both defects via official safety recalls. Hyundai issued a stop-sale order on all unsold 2026 Palisade Calligraphy vehicles. Inspected by manufacturer: Yes. Hyundai has issued an interim over-the-air software update under Recall 26V160000, which it acknowledges is not a permanent fix. No permanent remedy exists for either recall as of April 2, 2026. Warning symptoms: Owners received in-vehicle dashboard alerts via Bluelink and direct communications from Hyundai. We purchased this vehicle September 15, 2025 with 33 miles on the odometer. We have submitted a formal written buyback demand to Hyundai Motor America and are simultaneously filing complaints with the Missouri Attorney General's Consumer Protection Division. We are requesting NHTSA investigate whether owners are entitled to a buyback under federal law. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE | The contact owns a 2026 Hyundai Palisade. The contact stated that the vehicle turned off on several occasions after the engine Auto START/STOP system was engaged. The vehicle was restarted and was taken to the dealer; however, the failure could not be duplicated. Additionally, upon starting the vehicle after the vehicle was refueled at a gas station, the check engine and several other unknown warning lights were illuminated, and the vehicle failed to respond while shifted to drive(D). The vehicle was towed to the contact's business. The vehicle was then towed to the dealer; however, the vehicle was not diagnosed because there was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 5,463. | Crash: No Fire: No Towed | 5,463 |
| Mar 2026 | SEATS | Some time around November the third row seat didn’t close, so I opened it back up, didn’t see anything stopping it, hit the button again, and then it closed but I heard a crunching noise - I reopened to discover there was a plastic storage box that ended up getting completely crushed. I didn’t think much about it, not even after the recall, until this week. The same left side of third row was closed. I went to open it to get ready to pack out for spring break and it opened half way and got stuck at a 45 degree open angle. It wouldn’t close or open again. During this same time trying to figure it out, my teenager opened the driver side rear door to get into the rear seat to see if something was getting it stuck. At the same time I opened the driver door and the driver seat automatically started moving backwards like always, but with my teenager being the driver seat and her foot got stuck under the driver seat because that sensor as well in the front seat didn’t stop when she was behind it. I think it is beyond just the serving and third rows and the front toe doesn’t have a proper sensor either. This was Friday at 4:50. I immediately called my dealer to see if they could help us get something fixed so we could leave for spring break as planned the next day and they said managers were already gone for the day and told my Hyundai corp needed to handle and gave me that phone number. Hyundai Corp. opened a ticket for me, but said that this was definitely something the dealer would have to handle in regards to getting me a rental and any matter of recourse. I called my local dealer back who said that no one would be able to talk to me until Monday so we had to delay our spring break trip and we are still in limbo, wondering what is going to happen tomorrow. My Husband is absolutely refusing to put our family of four children in the car at this moment because of the safety issues unresolved. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEATS | My 9 year old daughter was sitting in middle row, as her sisters were getting in as well, the recliner button was pressed and she was being pinned against the front row seat. She wiggled her way out but suffers from Spina bifida and wears AFO braces for her feet. Her foot braces were caught and they snapped but luckily she was able to wiggle out. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEATS | Subject: Urgent Safety Complaint – Child Entrapment Due to Seat Malfunction – Hyundai Palisade Calligraphy On [XXX], my wife was picking up our two [XXX] children from school in our recently purchased Hyundai Palisade Calligraphy (purchased on [XXX]). Our daughter was properly seated in a booster seat in the second-row passenger seat next to my son. Without warning, the vehicle seat began to automatically fold forward and compress inward onto the child. The seat did not respond to any controls and continued closing despite my wife’s attempts to stop it. The force of the seat crushed the booster seat. My wife had to physically intervene and pull our daughter out while the seat continued to move. The seat ultimately locked in a compressed position and could not be reversed using any available controls. This incident caused extreme distress and posed a serious risk of severe injury or death to our child. A school staff member witnessed my wife’s distress immediately following the incident. Upon contacting Hyundai customer service, we were informed that Hyundai was already aware of this issue and that a recall had recently been issued. We were also told that there has already been at least one death associated with this defect. Despite this knowledge, we were not notified prior to this incident. We only received a recall-related communication after the event occurred. We attempted to bring the vehicle to a Hyundai dealership on March 25, 2026. The dealership had no record of our scheduled appointment, could not provide an immediate inspection, and did not offer a loaner vehicle despite the vehicle being unsafe for transporting children. We are no longer able to safely use this vehicle for our family. This complaint is being filed due to: •A critical safety defect involving automatic seat movement and child entrapment •Failure to adequately warn consumers of a known dangerous condition •Exposure of a mino INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No Injuries: 1 | Unknown |
| Mar 2026 | SEATS | The contact owns a 2026 Hyundai Palisade. The contact stated that while parked in the driveway, the seat adjustment feature on the second-row passenger side captain's seat failed to detect the presence of a minor occupant. As a result, the seat continued to move, causing compression of the child, who was ultimately able to slide out. The seat adjustment feature became inoperable. The contact stated that the minor occupant sustained a sore back. No medical treatment was obtained. No other injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact is relating the failure to NHTSA Campaign Number 26V160000 (Seats). The failure occurred at 5,897 miles. | Crash: No Fire: No Injuries: 1 | 5,897 |