Complaint volume
39 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Volkswagen Tiguan Complaints
39 consumer-submitted complaints on record for the 2025 Volkswagen Tiguan, grouped by component category.
39 Total complaints
1 Crash reports
0 Fire reports
0 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, air bags, forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 1 crash report, 0 fire reports, 0 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 3 complaints, with an average reported failure mileage of 4,207 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, air bags, forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Volkswagen Tiguan?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Volkswagen Tiguan
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Volkswagen Tiguan complaints?
1 Crash
0 Fire
0 Injury
0 Fatality
2 Towed
0 Medical attention
What are the most common 2025 Volkswagen Tiguan complaint categories?
UNKNOWN OR OTHER 8
AIR BAGS 4
FORWARD COLLISION AVOIDANCE 4
ELECTRICAL SYSTEM 3
SERVICE BRAKES 3
AIR BAGS,TIRES 1
ELECTRICAL SYSTEM,ENGINE 1
ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE 1
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 1
39 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2026 | POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | I own a 2025 Volkswagen Tiguan SE R-Line purchased new in August 2025. Since shortly after purchase, the vehicle has exhibited a recurring safety defect where the electronic parking brake engages without driver input and the vehicle shifts itself into Park. This happens suddenly and without warning. This defect occurs multiple times per week, on average (upwards of 50+ times total since purchase) under varied low-speed conditions, including at stoplights, while slowly moving through traffic, and during parking maneuvers, etc. When it occurs, the vehicle stops abruptly as Park is engaged. This creates a significant risk of being rear-ended or losing control in an intersection or traffic lane. There are no warning lights, chimes, or alerts beforehand. The behavior is intermittent and unpredictable, so there is no way to anticipate or prevent it during normal driving. This has not yet caused a collision, but there have been near-miss situations in traffic due to the sudden stop. I notified the dealership when the vehicle was new, but because the model had only recently been released and the defect could not be reproduced on demand, there was no formal inspection or repair, and no guidance was provided. The issue has continued multiple times per week since then. I have now found other 2025 Tiguan owners reporting the same behavior, which suggests this may be a broader safety defect rather than an isolated case. I am requesting an investigation due to the frequency of occurrence and the clear collision risk associated with unintended braking and shifting into Park. | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER | I purchased a new 2025 Volkswagen Tiguan (VIN [XXX] ) on December 9, 2025. On January 18, 2026, with 1,243 miles, the closed sunroof suddenly shattered as I slowly backed out of my indoor garage. There was no debris, no storm, and no outside impact. I took photos immediately, including wide and close‑up shots; none show any impact point. I reported the incident to Brookdale Volkswagen the same day and sent my photos. The dealership submitted a warranty request, but Volkswagen denied it as “outside influence,” without identifying an impact point or providing written inspection notes. I requested evidence supporting that conclusion, the VW case details, and a physical inspection with written findings. After the car was towed to the dealer, the service manager sent a new photo labeled a “rock chip.” This mark does not appear in any of my original photos taken immediately after the shattering, before towing. The dealer referenced VW Tracking [XXX] and repeated the denial. Volkswagen Customer CARE later issued a formal denial and directed me to BBB AUTO LINE for dispute resolution. No external cause was present; the vehicle was indoors and stationary. No impact point appears in my original photos, and the later “chip” only appeared after the vehicle left my possession, so it is not reliable evidence of pre‑existing damage. Tempered roof glass can fail spontaneously due to manufacturing or installation stress, making this a warranty‑covered defect absent proof of impact. I am requesting warranty coverage for replacement of the panoramic sunroof assembly and related interior cleanup or repairs, written inspection findings and all photos used to support any continued impact claim, and reimbursement or coverage of reasonable costs tied to the failure. I am filing this claim through BBB AUTO LINE, and a related NHTSA complaint is being filed to document the safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER | Spontaneous Panoramic Sunroof Shattering on 2025 VW Tiguan | Crash: No Fire: No | Unknown |
| Jan 2026 | FORWARD COLLISION AVOIDANCE | Car randomly brakes by itself with no obstacle in front, no cars in front, sometimes emergency brake activates when standing on red light. On attached photos you can see messages after incident occures | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Engine stumbles repeatedly, stutters and dies. No warning lamps. Car inspected twice by manufacture but no solution found. Continues to show same characteristics. Have to pull off the road to avoid danger to self and other autos. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I was at a complete stop at the red light, vehicle began shaking and shut down. Gears would not work therefore I was not able to put it in neutral to at least push out of the road. The vehicle then began cranking on and off on its own, without me pushing start/stop engine. This was completely unexpected as the truck is one week old, had a full tank of gas and it was especially dangerous to have shut down on a busy highway. Also when reversing the vehicle makes a weird click noise. | Crash: No Fire: No | Unknown |
| Nov 2025 | VEHICLE SPEED CONTROL | Started noticing issues within first week of purchase. Cruise control will not increase nor decrease speed when set. Steering wheel controls will not advance or decrease speed. Intermittent problem. First service dealer could not replicate. Second service dealer contacted VW assist and was advised to replace steering wheel buttons. Did not fix problem. Third service VW assist advised to replace clock spring and wiring harness. Part still on back order almost a month later. Meanwhile, vehicle now rapidly decreases or advances speed on own while cruise control is set. Adaptive control function is off and not source of issue. I feel this is software related issue as I have also had malfunction of infotainment radio system. Another reason I feel software issue is due to vehicle back up safety braking activates and throws vehicle into park when nothing is behind me. | Crash: No Fire: No | Unknown |
| Nov 2025 | STRUCTURE | I bought this car, a 2025 Tiguan 4MOTION, on 10/25/2025. On 11/26, when I used the car, I noticed that the covers of the front doors are made of leather and padded, while the rear doors are made of hard, non-flexible plastic. In the event of a side impact, the rear passengers could suffer bodily injuries from being hit by a surface. VW agreed to replace the car, but I had to cover the difference in value between one car and the other. The new car is an Atlas Cross Sport. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE | The automatic emergency braking feature comes on when it shouldn’t; but it instead, throws me into park and puts on the emergency brake. The date 6/28/25 is just the first time it happened. Its happened multiples times (upward of 15), and I’ve physically had the car for less than 3 months (it’s been in the shop for just under a month, total). It’s very jarring when it happens and is so dangerous and happens so often, I don’t even want to drive it. The front assist fault light has been illuminated and turns off when I restart the car. Other directional (sides and rear) fault lights have also illuminated on the dash, just to turn off right after. They appear randomly or usually after it happens. The dealership has replicated the issue and currently has my car. No warning lights are currently illuminated. But I do have pictures of them. Luckily, it hasn’t caused an accident YET. But I am very wary about braking because it’s a common occurrence at this point. I don’t have a repair invoice as my car is still currently in the shop. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | When placing the vehicle on reverse the rear back up camera screen goes dark, preventing to see anything when backing up. I’ve cleaned the back up camera and there is nothing obstructing the lens. | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | My wife purchased herself a new 2025 Volkswagen Tiguen on June 20, 2025. On July 20, 2025 she hit a deer. The car sustained significant front end damage. Being that we live 45 minutes from the dealership we brought it to our local body shop, Petrella Bros. The damage total was over $13,000.00. Petrella Bros. has been trying to get new parts for this vehicle for almost a month and has been told that Volkswagen has not made extra parts for their new cars yet. Today I personally spent an hour on the phone with the dealership as well as over 3 hours with Volkswagen corporate who both also told me they cannot currently get the parts and have no idea when they would be available. Our body shop expressed that when a new model comes out the manufacturer is obligated to have a surplus of replacement parts on hand for this very reason. On top of all this our insurance company has done their due diligence and gave us a rental car as well as extended it but after 7 more days we will need to pay out of pocket. Also my wife is making a fairly large monthly payment and still paying insurance for an Toyota Corolla rental car. It's disheartening when the dealership and manufacturer cannot stand behind their product. | Crash: Yes Fire: No Towed | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | Sunroofs suddenly exploding | Crash: No Fire: No | Unknown |
| Jul 2025 | FUEL/PROPULSION SYSTEM | I purchased Tiguan SE on July 2, 2025 and 6 days later with about 200 miles on vehicle, check engine light appeared with message ‘fuel system error.’ I was very disappointed that such a new vehicle reported an error on a critical system. Dealership had trouble identifying source of light and advice of VW technical advice was advised to replace entire fuel tank. This clearly sounds like a manufacture defect and I would like to know if other Tiguan owners have experienced similar issues. Given that VW has a history of defrauding consumers over diesel fuel systems, could this be another fuel problem. So far, upon contacting manufacturer they have brushed aside concerns stating it’s covered warranty and not acknowledging diminution of value that such an early defect could have on the resale/economic value of this car. | Crash: No Fire: No | Unknown |
| Jul 2025 | STRUCTURE,ENGINE | To whom it may concern: I wish to report what a believe is a defect in the new Tiguan which is causing the engine to overheat. The check engine light came on the day after we purchased the vehicle. This was due to a part of the lower shutter in the front of the car breaking off, which prohibited the shutter from opening and shutting. It could not cool the engine and thus the engine started to overheat. We are not entirely sure what caused the piece to break, the mechanic said it was likely a rock. We did not get into an accident and in fact had only driven the car once. So I wanted to make this report in case someone else had a similar issue as if this piece is prone to breaking, it could potentially cause other more serious issues. | Crash: No Fire: No | Unknown |