Complaint volume
30 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Volkswagen Atlas Complaints
30 consumer-submitted complaints on record for the 2025 Volkswagen Atlas, grouped by component category.
30 Total complaints
1 Crash reports
0 Fire reports
0 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, power train, power train,electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 1 crash report, 0 fire reports, 0 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 4 complaints, with an average reported failure mileage of 5,440 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, power train, power train,electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Volkswagen Atlas?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Volkswagen Atlas
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Volkswagen Atlas complaints?
1 Crash
0 Fire
0 Injury
0 Fatality
1 Towed
0 Medical attention
What are the most common 2025 Volkswagen Atlas complaint categories?
FORWARD COLLISION AVOIDANCE 2
POWER TRAIN 2
POWER TRAIN,ELECTRICAL SYSTEM 2
POWER TRAIN,ENGINE 2
STEERING 2
UNKNOWN OR OTHER 2
ELECTRICAL SYSTEM 1
ELECTRICAL SYSTEM,BACK OVER PREVENTION 1
ELECTRICAL SYSTEM,ENGINE 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER 1
30 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2025 | POWER TRAIN,ELECTRICAL SYSTEM | While on road, waiting to turn left across oncoming traffic, numerous dashboard lights went off, warning messages for TCM and ESC systems and car would not move forward with pressing on accelerator. As if the car was in neutral. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | Was operating vehicle when all of a sudden it stop in the middle of the highway. Engine turned iff. Was able to crank back up but vehicle would not shift into drive, reverse or any motion gear. Vehicle stopped in the morgue of an active roadway which created an absolute critical safety issue due to oncoming traffic. Was able to push vehicle from the roadway in neutral but transmission will not otherwise engage. Very high probability that this issue could have resulted in serious car accident if vehicle had became disabled at a high speed. | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER | What component or system failed or malfunctioned, and is it available for inspection upon request? The panoramic sunroof shattered with no outside influence. How was your safety or the safety of others put at risk? The interior fabric cover was retracted at the time and the glass shattered on my [XXX] daughter. My husband also received a few small cuts to this arms from pieces of glass on the center console while trying to check to make sure our child was safe. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer is aware of the problem, but insists it was not a defect. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle was inspected by the service department at the dealership it was purchased from nine days prior to the incident. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. On Monday [XXX], my husband and daughter were traveling on an empty two-lane highway in rural Texas. There were no overpasses, no trees hanging over the roadway, and no other cars on the road. My husband said he heard a sound like a gunshot and then the glass was raining down on them. He pulled over immediately. We were able to get the care to the dealership we had purchased it from, 8 days earlier. Volkswagen denied our warranty claim (though the dealership did acknowledge similar issues in the past) and insists that there must have been an outside influence that struck the glass. My husband is adamant that is not the case, and simple physics make it clear that it would be impossible for our own tires to throw up a projectile with enough force to shatter the sunroof. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER | Ever since the 2nd day I owned the car which I purchased on [XXX], the interior lighting, sunroof button and roadside assistance button operate themselves when it's colder then 40 degrees outside, the lights blink, the sunroof button doesn't work and the roadside assistance gets called repeatedly. All this is very distracting while driving, especially in the evening time. I have video recorded it and also opened a ticket with volkswagon and also have shown the issue in person to the service manager Ian and antwerpan volkswagon in pasadena, md. They said they contacted volkswagon but have not heard back. So in the meantime I'm having to deal with this. The representative at the shop advised me to "cover the light with something" so it doesn't bother me at night. Unbelievable!! I am beginning to become very distressed!! This is a brand new car that I've owned for 2 months with no remedy and rude help from volkswagon dealer. I have videos of a few issues and a call to service at volkswagon but this page will not let me include my videos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | This is a 7 day old vehicle. Twice in the past two days the steering wheel locked up when steering into a turn, forcing me to slam on the brakes to avoid crashing. It also happened once when in reverse, backing out of a parking lot. Error/failure codes pop up for a few seconds when this happens and then they go away. It was fast but I think they said, brake maneuver failure, steering failure, hill assist failure, front assist failure. The 3rd time the check engine light also came on but went away after re-starting. Given it is a brand new car I thought it was a fluke but after the third steering failure almost causing me to crash into a tree I stopped the vehicle and it is being towed to the dealership. This is very dangerous and I was very lucky a car didn't crash into me when I slammed on my brakes to miss the tree. It scared my children and has left me very anxious about driving this car. I know that of this happens it a busy intersection it WILL cause an accident. Please help me return this car for a new car WITHOUT such a serious safety flaw. What a disappointment. | Crash: No Fire: No | Unknown |