Complaint volume
6 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Toyota Highlander Complaints
6 consumer-submitted complaints on record for the 2025 Toyota Highlander, grouped by component category.
6 Total complaints
0 Crash reports
0 Fire reports
0 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, engine and engine cooling, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity context
The enriched records we matched do not show crash, fire, injury, or fatality flags. Still check complaint summaries for repeated drivability, braking, electrical, or visibility symptoms.
Mileage clue
Mileage is available on 1 complaint, with an average reported failure mileage of 100 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, engine and engine cooling, seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Toyota Highlander?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Toyota Highlander
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Toyota Highlander complaints?
0 Crash
0 Fire
0 Injury
0 Fatality
0 Towed
0 Medical attention
What are the most common 2025 Toyota Highlander complaint categories?
UNKNOWN OR OTHER 2
ENGINE AND ENGINE COOLING 1
SEAT BELTS 1
SERVICE BRAKES 1
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 1
6 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The speedometer registers speed up to 7mph over actual speed for the first 15 miles then returns to matching GPS speed. Reported to Toyota, dealer said they have seen this before but not identified a fix as of today | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2025 Toyota Highlander. The contact stated while driving at an undisclosed speed, there was an abnormally strong odor entering the cabin of the vehicle through the vents. The windows were rolled down due to the obnoxious odor. The vehicle was taken to the dealer and the contact was informed that the vehicle was tested for leaks in the exhaust; however, no leaks were found. The contact was informed that the fumes were possibly from burning wires or a new vehicle odor because the vehicle was a brand-new vehicle. In addition, the contact was offered the option to trade the vehicle in for a new vehicle. The contact stated that the odor was extremely strong and foul, and the odor stuck to clothing and the contact’s skin. In addition, the contact described the odor as an old lawnmower or snow blowing odor. The contact was advised by the state Attorney General Office of Illinois to contact NHTSA Hotline to report the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100. The VIN was not available. | Crash: No Fire: No | 100 |
| Jan 2026 | UNKNOWN OR OTHER | I am reporting a safety defect in the 2025 Toyota Highlander Hybrid Nightshade involving the multifunction turn signal switch. The interior trim adhesive on the steering column has experienced a chemical breakdown (adhesive migration), causing the turn signal stalk to become stiff and bind. This obstruction makes it difficult to engage the turn signal and occasionally prevents the signal from "auto-canceling" after a turn. The dealership has acknowledged the adhesive failure by authorizing the replacement of the steering column covers but refuses to replace the contaminated turn signal switch. Operating a vehicle with a binding turn signal switch is a direct safety hazard, as it compromises the driver's ability to communicate intent to other motorists. Additionally, the dashboard material is experiencing systemic delamination and producing a white crystalline powder (crystallized adhesive). I am requesting an investigation into the heat-resistance standards of the interior bonding agents used in the 2025 Nightshade trim, as these materials are failing and compromising safety-critical electronic controls. Thank XXX XXX | Crash: No Fire: No | Unknown |
| Dec 2025 | SERVICE BRAKES | Black Toyota Highlander Hybrid AWD 2025 ~15000 miles What component or system failed or malfunctioned, and is it available for inspection upon request? Without any warning, the braking action is delayed. It is a momentary loss and happens occasionally at light braking application, nowhere near hard enough to lock the wheels up The vehicle is available for inspection upon request How was your safety or the safety of others put at risk? If I were been closer to another vehicle/pedestrian/obstacle, an accident could happen Has the problem been reproduced or confirmed by a dealer or independent service center? No, yet, I will book an appointment to allow the dealer to verify the issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? NO General: I have been driving the Highlander for a little bit more than a year, and this issue has happened at least 5 times, twice (2) this week | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | While waiting for a traffic light to change, I pressed the pedal to accelerate, and the car would not move. Like my pedal was dead. I have experienced this issue three times. I have also experienced bucking or jerking issues. | Crash: No Fire: No | Unknown |
| Jul 2025 | SEAT BELTS | Passenger seat belt won't extend half of the time. We have tried with engine on or off, put it in park and in gear, door open or closed and every other trick. We have pulled the belt straight up and down and every other angle. We have adjusted the height for tall or short riders. We took to the auto dealership, and they said it would not work for them at first then it started to work. We have had riders in the passenger front seat ride with no seat belt on because they couldn't extend it and gave up. It should work every time there because it is a safety issue that should be fixed. | Crash: No Fire: No | Unknown |