Complaint volume
66 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Kia Telluride Complaints
66 consumer-submitted complaints on record for the 2025 Kia Telluride, grouped by component category.
66 Total complaints
3 Crash reports
1 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, visibility/wiper, seats. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 3 crash reports, 1 fire report, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 6 complaints, with an average reported failure mileage of 11,982 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, visibility/wiper, seats?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Kia Telluride?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Kia Telluride
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Kia Telluride complaints?
3 Crash
1 Fire
3 Injury
0 Fatality
3 Towed
2 Medical attention
What are the most common 2025 Kia Telluride complaint categories?
UNKNOWN OR OTHER 12
VISIBILITY/WIPER 9
SEATS 7
ENGINE 6
ELECTRICAL SYSTEM,ENGINE 3
STRUCTURE 3
ELECTRICAL SYSTEM 2
POWER TRAIN,ENGINE 2
STRUCTURE,UNKNOWN OR OTHER 2
VISIBILITY 2
66 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2026 | SEATS | The contact owns a 2025 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V105000 (Seats). The local dealer was contacted. The contact called another dealer, Gunter Kia (1900 S State Rd 7, Fort Lauderdale, FL 33317); and was informed that the part for the recall repair was on back-order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Mar 2026 | VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | While driving on the highway under normal conditions (clear weather, no nearby vehicles within approximately 1,000 feet), I heard a sudden loud “bang,” immediately followed by a large crack forming across the windshield. There was no visible debris impact, and no external cause could be identified at the time. Based on similar reports involving this issue in other vehicles, this appears to be a potential structural or manufacturing defect rather than road damage. While using adaptive cruise control in clear weather and with no traffic present, the vehicle will randomly decelerate as if detecting a vehicle ahead when none exists. This results in sudden, unnecessary braking without warning or indication. The issue has occurred multiple times and creates a significant safety risk, particularly at highway speeds where unexpected deceleration could lead to a rear-end collision. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEATS | I own a 2025 Kia Telluride SX X-Line with that is currently under safety recall (NHTSA #26V105, Kia Recall SC362A) involving both front seatbacks. The recall states that there is a safety issue, but there is no remedy available at this time. I contacted Kia Corporate regarding this issue and was assigned case number XXX. I spoke with two separate representatives and was told that there is nothing they can do, even if the case is escalated. During my second call, the representative disconnected the call while I was still asking questions about the safety risks of driving the vehicle with my family. This recall involves structural seat safety, which directly impacts occupant protection in the event of a crash. I regularly transport children in this vehicle and do not feel safe continuing to drive it without knowing the extent of the risk or having any interim solution. Kia has not provided clear information about whether the vehicle is safe to operate, nor have they offered alternative transportation while the remedy is unavailable. I am requesting that this issue be reviewed, including Kia’s handling of this recall and lack of support for affected customers. I am also requesting guidance on whether this vehicle is considered safe to drive under these conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | STRUCTURE,UNKNOWN OR OTHER | Friday, March 13, 2025, at approximately 11:50 AM PST while driving on Interstate 5 northbound, heard a loud explosion like a gunshot, with no vehicles in close proximity, then hearing the rush of wind, opened the interior sunroof cover, discovered the sunroof glass shattered. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEATS | There is a safety recall on my 2025 Kia Telluride, I went to the dealership about 3 days ago but the fix is not available. Should I just wait, I heard it can cause death during a crash. Me and my wife have only one car. So I have to keep using it until the fix is available? Thanks. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | Approximately at 2:15pm on Tuesday, March 3, I was entering the highway and had yet to get up to freeway speed and no vehicles were in front of me. There was a loud boom / explosion and a glass shattering sound. I immediately exited the highway at the next exit which was less than a mile. I slowed my speed and still heard glass falling. I checked my back window and it was intact, and I realized it was coming from the front sun roof. I headed back to my home since there was no safe place to pull over, due to limited shoulder and street construction. When I had a chance to examine the sun roof, it was blown upward. | Crash: No Fire: No | Unknown |
| Feb 2026 | AIR BAGS,SEAT BELTS | On Sunday January 18th 2026, my daughter and I were involved in a multi-car accident in St Paul, MN on WB I-94. The weather was very cold and windy and it was snowing lightly. Traffic was moving slowly at about 40-45 miles per hour due the possible icy road conditions. A 2020 GMC Terrain, driven by a [XXX] male, was driving at excessive speeds and weaving in an out of traffic when he struck the back of a semi which in turn caused the vehicle in front of our vehicle to hit him and then we struck that vehicle traveling at approximately 40 to 45 miles per hour. There was no time to respond it happened so quickly. Neither my nor my daughters air bags deployed nor did either of your seatbelts lock. I was able to grasp the steering wheel and brace but my daughter flew forward and hit her head on the dash board. The vehicle was towed to Caliber Collision Center in Minnetonka, MN on 1/19/2026. The collision representative questioned the airbags not deploying as well as confirming that the seatbelts did NOT LOCK at the time of impact. We were very concerned as well. The Collision Center (Caliber Collision in Minnetonka, MN), stated that the pre-scan did NOT show any error messages relating to the airbags. We told them immediately that we were not comfortable with this information and that we wanted further investigation. We have also requested the 'Black Box' be pulled to provide information at the time of the accident. We filed a claim with KIA CUSTOMER CARE. They took my statement and said we would hear from someone within the next 5-7 business days. It has been a month and we have gotten NO WHERE WITH KIA. They claim they are looking into it yet the Collision Center has heard NOTHING from KIA. The damages total over $21,000 and the vehicle repairs have almost been completed. We have told them we are NOT comfortable picking up our vehicle with UNRESOLVED SAFETY CONCERNS. KIA CORPORATION HAS FAILED US AND WE WANT ANSWERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Feb 2026 | STEERING,ELECTRICAL SYSTEM,ENGINE | Purchased a brand new 2025 Kia Telluride SX-Prestige X-Line on May 19, 2025. On or about December 20, 2025, my husband was driving (I was the passenger) in stop/start traffic when the engine shut off and the panel displayed “Put vehicle in Park or Neutral and Restart the Engine.” Since traffic was stopped, he put the vehicle in Park and restarted the engine. The vehicle started right up and we went on our way. However, on Saturday, January 10, 2026, the check engine light came on. I contacted the maintenance department at Buchanan Kia (where I purchased the vehicle). He asked if the vehicle was having any other issues. It was not, so we scheduled a maintenance appointment. I was told we could drive the vehicle, so we did. On our way home, doing 40 mph down, thankfully, a back road, the engine stopped, all systems shut down including steering/braking and the panel displayed “Put vehicle in Park or Neutral and Restart the Engine.” My husband was driving, he coasted the vehicle to a stop, put it in Park and the engine restarted. We were about 10 minutes from our house. In those 10 minutes, the engine shut off and displayed the message two more times. At this point the engine was running rough and would not idle. I again called the maintenance department and the vehicle was towed into the service department. The issue could not be replicated by the service department and we retook possession on February 3, 2026. I have sent a formal notice to Customer Care Center, Kia America, Inc. via certified mail, return receipt requested. I am filing this report as a precaution in the event something happens and someone is injured due to this malfunction. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | While driving the instrument panel started flashing and beeping and the engine shutdown and the instrument panel read to put it in park to restart. This is not the first time this has happened with this vehicle and this last time the dealer is telling me there are no codes and they are unable to replicate the incident. This is extremely dangerous!! At the time of this report it has been at the dealer for 5 weeks and they still do not know what the cause is. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | Rodent damage to floor harness of brand new car. Per service advisor this is a common issue with newer cars due to the use of soy based wiring which attracts rodents. | Crash: No Fire: No | Unknown |
| Feb 2026 | VISIBILITY/WIPER | There were two very loud cracking noises. Nothing had hit the car at all. The following day a crack emerged on the windshield. There’s no point of impact and the glass is smooth but the crack is now 1/3 of the windshield. I took it to the dealership where I bought it last month. They initially lied to me and stated they had never heard of a class action about defective windshields but later said that it was only the 2020 models for 6months and all is fixed. Online people are complaining about cracks emerging in their 2024/2025 telluride on the windshields or the moon roofs randomly shattering. | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER | Vehicle locked while key fob was inside, resulting in infant being locked inside the car. At no point was a lock command engaged. No warning alerts or safety override activated. Incident posed a serious child safety risk. Vehicle required external intervention to unlock. Dealership and manufacturer have been notified, waiting for response. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM | The LCD instrument cluster above the steering wheel is all black and not turning on. The map screen to the right turns on, but not the odometer screen. Can’t tell how fast I’m going or how much gas is in the car. I’ve read this was an issue with the earlier models. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION | The driver screen are all blacked out, when I start my car in the morning, cannot see the speed, fuel gauge and all ADAS functions not working. Car is only a month old with only around 430 miles. | Crash: No Fire: No | Unknown |
| Jan 2026 | VISIBILITY | The contact owns a 2025 Kia Telluride. While driving 70 MPH, the contact heard an abnormal sound like a gunshot coming from the vehicle. There was no warning light illuminated. The contact became aware that the sunroof glass had exploded. The vehicle was immediately driven to the residence. Upon inspection of the vehicle, the contact discovered that the glass from the sunroof had exploded outward and there were several shards of glass in the rear of the vehicle. The contact placed a canopy over the vehicle to prevent water from entering the vehicle. The dealer was notified of the failure, and the contact was informed to file a claim with the Insurance Provider. The contact refused and stated that the failure was a manufacturer’s defect. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 1,470. | Crash: No Fire: No | 1,470 |
| Jan 2026 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While driving at highway speed and the adaptive cruise control engaged, the vehicle applied the brakes without driver input. The vehicle slowed gradually over several seconds even though there was no vehicle, pedestrian, or obstacle present in front of the vehicle. Road and environmental conditions were clear and normal, including clear weather, dry roadway, and unobstructed lane of travel. Traffic was flowing normally, and there was no lead vehicle. The driver was attentive and did not press the brake pedal. The braking occurred without any warning, alert, or collision indication and resulted in an unexpected reduction in speed, creating a risk of a rear-end collision from following traffic and on one occasion road rage (which has occurred due to this condition) as the driver thought I "brake checked" him. The vehicle has been inspected by the local Kia dealership (Spitzer Kia of Mansfield) and they could not replicate the condition. Kia has also been notified and a case number assigned (25773402) but with no resolution. This issue has occurred multiple times under similar highway driving conditions, indicating repeatable uncommanded braking behavior. Additionally, KIA issued a “Voluntary Service Campaign” for 2024 Kia Telluride’s on July 31, 2025 for the same vehicle behavior. Unexpected braking at highway speeds creates sudden speed differentials and increases the risk of rear-end collisions, even when deceleration is gradual. The driver has limited ability to anticipate or prevent the event. No warning lights, audible alerts, or collision warnings were displayed. CONCLUSION The vehicle exhibits repeatable false or uncommanded activation of the automatic braking system during highway driving, consistent with a potential defect in the AEB/FCA system. This condition poses a safety risk to vehicle occupants and surrounding traffic and should be reviewed by NHTSA | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING,LANE DEPARTURE | The contact rented a 2025 Kia Telluride. The contact stated that there was damage to the rear bumper upon retrieval. While using lane assist, traveling around a curve at 55 MPH, the steering wheel was pushing and pulling, and failed to turn and continued going straight; the vehicle crossed the highway and crashed into a ditch. There were no warning lights illuminated. The contact sustained injuries to his back and had bruises, but no medical assistance was provided. The vehicle was towed to a tow lot. The air bags deployed. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The rental company was notified of the failure. The manufacturer was not notified OF THE FAILURE. The failure mileage was approximately 33,000. The VIN was not available. | Crash: Yes Fire: No Injuries: 1 Towed | 33,000 |
| Dec 2025 | STRUCTURE | The contact owns a 2025 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure) and requested to be removed from the recall distribution list. The local dealer was contacted, and the vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Nov 2025 | STRUCTURE,UNKNOWN OR OTHER | There is excessive noise coming from both passenger and driver side windows. It sounds like the windows are opened. The dealer said all seals are good but the windows aren't fully sealed. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER,VISIBILITY/WIPER | The front windshield cracked without any impact. We drove from Arizona to California and nothing hit our windshield or vehicle. We parked our vehicle and a visible spot and can see our vehicle at all times and we walked out and our windshield was cracked down the middle all the way into the driver side. It was not drivable back home to Arizona. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | We traveled from bullhead Arizona to garden Grove California. We didnt hit nothing on the road and we parked our car and have full visibility of it. Nothing touched my new car. When we walked out there was a huge windshield crack right in front of the camera. I had to get a new windshield. This is a well known issue with kia. Is there windshield crack while in the highway. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | When I was driving in a parking lot on 10/03/25 my car displayed a warning light that my engine was off and I needed to shift to neutral or park. This occurred 2 other times. I was parked at a light on 10/10 and when we left dinner and turned at a light it also shut off. This is a huge safety concern and I have saw others reporting this same issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE | Front lights gets foggy when it gets hand wash, contacted the dealership and they are willing to replace the “Gasket” because the headlights must have “ventilation”. While driving with nobody in front the collision warning went off non stop, the road was completely clear. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | ENGINE SHUTS OFF WHILE DRIVING. VEHICLE WARNING "Engine off! Shift to P or N, then start engine". THE ENGINE SHUTTING OFF WHILE DRIVING IS A SERIOUS SAFETY HAZARD IN REGARDS TO HAVING ENOUGH TIME TO PULL OVER FOR ONCOMING TRAFFIC AND STALLING AT/IN A STOPLIGHT/INTERSECTION. THE PROBLEM HAS NOT YET BEEN REPRODUCED BY THE DEALERSHIP. THE VEHICLE HAS BEEN INSPECTED BY THE MANUFACTURER WITH THE SERVICE CENTER STATING "COULD NOT DUPLICATE CONCERN AT THIS TIME, VEHICLE HAS ALREADY BEEN DRIVEN ABOUT 68 MILES AND VEHICLE IS OPERATING NORMALLY". THERE WERE NO OTHER warning lamps, messages or other symptoms OF THE PROBLEM PRIOR TO FAILURE. FIRST APPERANCE ON 8/4/25. OTHER INSTANCES OCCURED ON 9/15/25 AND 10/6/25. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | On 9/18/2025, I was driving on the highway my son and I and out of nowhere I hear a loud explosion and glass shattering. I was terrified, fearing for my life not knowing or understanding what happened. Trying not to wreck. My sunroof was closed but when I pulled over and looked on top of the truck, my whole sunroof had shattered. I called 911 they came and examined the incident. I was directed to contact KIA asap being that they didn’t see any thing that could’ve caused the impact. I contacted Kia and was told by the service dept that they never heard of that happening. | Crash: No Fire: No | Unknown |