Complaint volume
44 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Kia Sportage Complaints
44 consumer-submitted complaints on record for the 2025 Kia Sportage, grouped by component category.
44 Total complaints
3 Crash reports
0 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, electrical system,unknown or other,engine, electrical system,vehicle speed control,forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 3 crash reports, 0 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 5 complaints, with an average reported failure mileage of 60,102 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, electrical system,unknown or other,engine, electrical system,vehicle speed control,forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Kia Sportage?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Kia Sportage
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Kia Sportage complaints?
3 Crash
0 Fire
3 Injury
0 Fatality
2 Towed
3 Medical attention
What are the most common 2025 Kia Sportage complaint categories?
UNKNOWN OR OTHER 10
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 2
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 2
LANE DEPARTURE,BACK OVER PREVENTION 2
POWER TRAIN,ELECTRICAL SYSTEM 2
SERVICE BRAKES 2
STRUCTURE 2
ELECTRICAL SYSTEM 1
ELECTRICAL SYSTEM,BACK OVER PREVENTION 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER 1
44 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | While exiting the John C. Lodge Freeway in Detroit at approximately 40 MPH, the brake pedal became stuck halfway during braking and the vehicle did not stop properly on the first brake application. I had to remove my foot from the brake pedal and press it again before the brakes engaged and the vehicle stopped. This has occurred approximately seven times intermittently. The issue creates a serious safety hazard and risk of collision. In addition, the “D” gear indicator intermittently blinks while driving and the “P” indicator intermittently blinks while the vehicle is in Park. Vehicle was previously brought to dealership and issue was reported, but the condition continues intermittently. | Crash: No Fire: No | Unknown |
| May 2026 | VISIBILITY/WIPER | While driving on an open highway, my panoramic sunroof spontaneously exploded on [XXX] coming back from Prescott with me behind the wheel, my husband as a passenger, and my dog in the backseat. There was nobody driving in front, near, or behind me. I was not driving near an overpass. The incident sounded like an explosion or gunshot. My husband began to open the sunroof visor to investigate, and glass began dropping into the car. Once we could pull over safely, there was a large hole on my panoramic sunroof. My husband, dog, and I had tiny pieces of glass on us. I took my car to Kia, and they refused to acknowledge that anything, but a rock caused the problem. There are numerous news stories about this being a problem and also recalls for panoramic sunroofs from other dealers like Hyundai, who are made by the same manufacturer as Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | We have lost instrument panel info while driving twice in less than a year, it reboots while driving. We took the vehicle to the dealer and were informed there was no tow hitch as stated in the recall letter. My concern is that my car is doing what is described in the recall letter, (during rebooting the control cluster will not show info such as speedometer or warning lights), we have a blank panel while driving. So it seems KIAs diagnosed solution is not at least the entire problem. When I told the service tech at KIA we were experiencing the same issued described in the recall letter he said there was nothing he could do about it. There seems there is no way to reproduce the problem because it happens randomly and takes about 20 minutes for the system to reboot and get instrumentation back on line. I think KIA needs to be accountable to resolve this life safety situation. | Crash: No Fire: No | Unknown |
| May 2026 | STRUCTURE,UNKNOWN OR OTHER | I was driving to work and there was a sound like an explosion or a gun shot and then my sun roof was shattered. | Crash: No Fire: No | Unknown |
| May 2026 | SUSPENSION,UNKNOWN OR OTHER | Safety Complaint Description Vehicle: 2025 Kia Sportage Hybrid LX 2025 Mileage: ~6,000 miles Issue status: Ongoing, multiple dealer visits (3 attempts), unresolved Related Kia case number: [XXX] Problem Description The vehicle demonstrates significant highway instability and unsafe handling behavior under normal driving conditions. At highway speeds (approximately 50–70 mph), the vehicle exhibits excessive lateral movement and instability, especially after hitting potholes or uneven road surfaces. The car shifts horizontally after impacts, requiring immediate steering correction to maintain lane position. On grooved concrete highways (such as interstate routes toward [XXX] [XXX] ), the vehicle feels like it is floating and swaying continuously, even without strong wind conditions. The vehicle is also highly sensitive to moderate crosswinds (around 20–25 mph). At highway speeds, this results in noticeable rear-end drift and instability, requiring frequent steering corrections and creating concern about potential loss of control. Overall, the handling behavior is beyond normal expectations for this vehicle class and creates a safety concern at highway speeds. Safety Concern These conditions create a risk of loss of vehicle control, particularly: -After hitting potholes at highway speeds -During moderate crosswinds -On grooved or uneven concrete highways The instability increases driver workload and raises concern about potential accident risk if overcorrection occurs. Repair Attempts The issue has been reported to the dealer and service center three times, but no permanent resolution has been achieved. The problem remains reproducible under normal driving conditions. Additional Notes Concern exists regarding whether proper pre-delivery inspection (PDI) or alignment verification was fully completed prior to delivery, as the issue has been present since early ownership and persists at ~6,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2026 | FUEL/PROPULSION SYSTEM | Oil was being diluted by fuel seeping in from the injectors and the high pressure fuel pump. Vehicle was brought in twice to fix the problem. During the 24-27 Feb 26 repair the high pressure fuel pump was diagnosed and replaced. On 16 Mar 26 I noticed the oil level had risen on the dip stick (after driving ~300 miles) about 5 mm and brought the car back to the Kia dealer for diagnosis and repair. The high pressure fuel pump was diagnosed again as bad and replaced as were all four fuel injectors after they were also determined to be leaking fuel. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | Driving with no other cars around us and no debris anywhere and the moonroof suddenly shattered with a loud noise. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | The contact owns a 2025 Kia Sportage. The contact stated that the rear-view camera had become inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, who was initially unable to duplicate the failure. The vehicle was later diagnosed, and it was determined that the failure was with the radio and the camera. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and a case was opened. The manufacturer denied the buyback request. The failure mileage was approximately 10. | Crash: No Fire: No | 10 |
| Mar 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2025 Kia Sportage. There was no indication that there was an issue while test-driving the vehicle. The vehicle was cleaned by the seller before purchase. The contact stated that while driving for twenty minutes, they noticed there was an abnormal burning /chemical smell detected. The occupants /the contact, and her husband sustained nasal, eye, headaches, dizziness, and irritation occurred, and medical attention was provided. The contact attempted to ventilate the vehicle. No warning lights were illuminated. Additionally, the contact had a (Certified Pre-0wned) CPO warranty. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. Additional letters and emails were sent to Kia, but there was no response. A loaner vehicle was not provided. The failure mileage was approximately 262,000. | Crash: No Fire: No Injuries: 2 Medical attention | 262,000 |
| Mar 2026 | SERVICE BRAKES | 3 times my car has been in for rotors my car is not even a year old 10/25 resurfaced rotors 1/26 brand new rotors 3/26 rotors warped having to resurface the new rotors this shouldn’t be happening on a new car I don’t ride my breaks I have had new cars all my life never had break issues | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | On Thursday, February 26, 2026, at 11:48am, the rear panel of my panoramic sunroof exploded. I didn’t see or hear anything fall on top of the sunroof, or any part of the car. I didn’t hear a loud noise that sounded similar to a “boom” sound or thud. As soon as I got in my car, I heard a cracking sound coming from the sunroof panel. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | My sunroof shattered. No other vehicles were near me and after hearing a very loud bang, I pulled over to check to see of something hit my car. All looked fine, but I did not look at the top of my car until about a week later due to hearing wind sounds. I then assumed something must have fell out of the sky. Dealership said that they do not fix sunroofs in-house and towed it to a body shop near them. I was then quoted $8700 to fix! A friend suggested I check for recalls and found issues noted online. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | The windshield creates layers of frost if it is really cold.. While the above might be unrelated but the other day I was rolling my front passenger window up in the cold weather and the window just shattered - it just exploded, even though it stayed intact it shattered into a thousand pieces | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER | I HAVE HAD THIS TRUCK TO kIA IN cLEARWATER 4 X FOR PANEL GOING BLACK. NO LIGHTS, AIR COMES ON AND OFF BY ITSELF. nO BACK UP CAMERA. THIS HAS BEEN HAPPENING ON THIS TRUCK SINCE I BOUGHT IT. THE MGR. WADE THINKS I AM CRAZY. THERE IS A RECALL FOR THE PANEL BUT NOT FOR MY TRUCK, WHY? NO ONE WILL FIX THIS TRUCK. I AM VERY DISAPOINTED WITH KIA. I HAD A SOUL AND TRADED UP FOR THESE SAME REASONS. 3 BATTEIES IN 4 MONTHS. IS THERE ANY RECOURSE? [XXX] [XXX] I [XXX] ANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | Navigation screen began blinking (glitching) and suddenly went black and would not come back on. Called the dealership and they said it was not a recall and that it was no longer covered under warranty. This problem has persisted intermittently and I am noticing a pattern. When the temperature is cold outside the screen works fine, however if it is 60+° outside this happens. I’ve read online that this is a known issue however I’m being told there is no recall. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER | Immediately after delivery, the instrument/infotainment display malfunctioned, froze, and became unresponsive. Apple CarPlay failed, and phone calls distorted or dropped. After reporting the issue, I discovered that this VIN is subject to Safety Recall SC359B, with a recall date of December 17, 2025, and a status of RECALL INCOMPLETE / NO REMEDY AVAILABLE. This recall existed prior to the sale. The recall is confirmed by the Kia owner app, Kia/NHTSA VIN lookup, and the dealer’s internal campaign report. Despite this, the dealer stated in writing that there were “no open recalls” and refused to unwind the sale, mischaracterizing the defect as an “audio panel” issue. I am submitting this to document a retail delivery of a new motor vehicle under an open, VIN-specific safety recall with no available remedy, which constitutes a violation of federal motor vehicle safety law (49 U.S.C. §§ 30112 and 30120). I request review by the Office of Defects Investigation and Recall Management Division. | Crash: No Fire: No | Unknown |
| Jan 2026 | FORWARD COLLISION AVOIDANCE | While driving this car, I have experienced the car's auto-braking system. While driving on I-94, the traffic was slowing down due to activity ahead of me. Apparently, I did not slow down enough for the car's sensor, as the auto brakes engaged and "slammed" onto the brakes. The car behind me barely had time to react due to the auto-braking so hard on the brakes. Another instance of these auto brakes engaging dangerously, as I am backing out of my driveway ( My home faces a corner and is a 3 way stop intersection) I am halfway out of my driveway when the car picks up there is a car behind me, however the vehicle is NOT behind me it is at the corner stop sign on the opposite side of the road. The brakes once again engaged in a very aggressive manner, throwing everything in the car onto the seats to the floor. I almost got T boned by a car because they had no clue what "I" was doing, or where I was going. Although this function is designed to assist drivers, it is a casualty waiting to happen. I'd rather drive my own car and brake myself than have a car do it for me. Especially in the manner this is engaging. There is no easing onto the brake; it's quite harsh and aggressive. This can lead to you being rear-ended in the long run. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,ELECTRICAL SYSTEM | The contact owns a 2025 Kia Sportage. The contact stated that while attempting to start the vehicle, the engine experienced difficulty cranking. Additionally, the contact stated while driving at an undisclosed speed, the transmission failed to properly shift gear. The contact stated that the engine revved up, but the transmission failed to properly shift gear. The Auto START/STOP light was orange. The contact was concerned about a possible disintegration of the transmission after a friend alerted him of a similar failure. The contact called the local dealer and left a message. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000. | Crash: No Fire: No | 18,000 |
| Dec 2025 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | On Monday, Dec 15 at approximately 3:30 pm I was pulling into my parking spot in front of my house. The vehicle suddenly revved loudly and shot forward striking a tree in my front yard. If not for the tree would have ended up in the kitchen. When parking I do not have to apply gas once I enter the lot as I can drift into the spot. I barely have to brake to stop the vehicle. The steering wheel airbag deployed, fortunately no serious injuries. The passenger front end was pretty much gone and two big branches were sheared off at ground level. Police responded, report #XXX [XXX] Sheriff office. Vehicle is due to get to the body shop today or tomorrow. Fortunately this happened where it did as if it had been in traffic or around people it could have been very serious. This was also reported to Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Towed | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | I have documented the following issues: -84 instances of "Keep Hands on the Wheel" when my hands were on the 10/2 or 9/3 position. This dates back to March 2025 and has continued into December. -12 instances of the ER braking engaging with "Collision Alert" when no other vehicles/object/danger were around. The ER braking is the sudden, full force stopping of the vehicle staring in April 2025 and as most recently as 12/06/2025. -3 instances of the vehicle being in "drive" but not moving forward; only the engine revving. This started in August and occurred again in October and on 12/06/2025. -1 instance of the vehicle randomly shutting off while driving very slow into the garage on 12/06/2025. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Driver window rattles at all speeds. Not a big safety issue but if it breaks because of the rattle or it falls down then it could. When I put a crack in the window it stops | Crash: No Fire: No | Unknown |
| Nov 2025 | STEERING,AIR BAGS | After a hard crash from behind and then being pushed into another car, causing severe damage to the front and rear of the car (total loss), the airbags only deployed on the right (passenger) side. In addition, after the crash, the steering wheel was lying at the driver's feet, completely detached from its original position. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | The moon roof imploded while driving at normal highway speeds with no cars in front of the car. There was no impact. The sunroof had not opened all the way for about a month before. Kia is not honoring the warranty. | Crash: No Fire: No | Unknown |
| Oct 2025 | LANE DEPARTURE,BACK OVER PREVENTION | Dear Sir or Madam, My tracking# is 11692602. Kia America apologized to me on 10/14/2025 and said if the government regulatory agency reaches out to them (Kia America), they will be sure to comply with your request. Thank you very much for your efficient handling. I'm writing to you today because the vehicle suddenly sounded an alarm while I was driving today, it seemed like there was a problem with the door (I made a short video of it). I'm so worried and wondered if Kia can get my car repaired soon? Thank you again! Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | LANE DEPARTURE,BACK OVER PREVENTION | Dear Sir or Madam, My car was hit by another car when I tried to switch to the next lane. I did give a turning signal and observed before switching. However, a car sped past and hit my car. If the detection system had sounded an alarm at that time, I wouldn't have changed lanes at that moment. Unfortunately the Lane Assist and Blind Spot Detection System was not functioning correctly and failed to provide a warning. This malfunction didn't occur only once, it happened again after this accident(no consequences though).I gave feedback to Kia and I believe my detection system is not working consistently. I requested an inspection on my car. Kia refused to repair the damaged areas for inspection purposes, instead, they pushed OTA updates into my car, and they pushed twice within two weeks without informing me. I asked Kia if the existing issue still could be detected as they pushed the OTA updates. They didn't answer despite me asked twice. Feeling quite helpless, I searched and noted another person's Kia had the same issue: detection system not working consistently. I realized that I will be unable to prove that this vehicle had pre-existing issues due to the OTA updates. I'm worried that Kia might use this as an excuse to refuse to repair the damaged areas. I understand I cannot totally rely on the detection system, but this feature can enhance safety if it works well, at least I would pause and not act if it provides warning properly. Thank you. | Crash: No Fire: No | Unknown |