Complaint volume
262 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Tucson Complaints
262 consumer-submitted complaints on record for the 2025 Hyundai Tucson, grouped by component category.
262 Total complaints
30 Crash reports
1 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 30 crash reports, 1 fire report, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 25 complaints, with an average reported failure mileage of 7,286 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Tucson?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Tucson
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Tucson complaints?
30 Crash
1 Fire
16 Injury
0 Fatality
8 Towed
7 Medical attention
What are the most common 2025 Hyundai Tucson complaint categories?
FORWARD COLLISION AVOIDANCE 77
UNKNOWN OR OTHER 37
ELECTRICAL SYSTEM 22
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 22
EXTERIOR LIGHTING 7
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 6
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 4
POWER TRAIN 4
SERVICE BRAKES 4
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 4
262 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Component that fails & available for inspection upon request? HVAC heat exchange and faulty gas gauge. I drive from Minneapolis to Warroad, MN frequently and the floor wells has insufficient heat hence impairing use and safety in Minnesota's severe climate. I have videos on the following but I am unable to upload videos to your site: (1) when I have heat on high, full blast and to foot well ONLY, the dashboard vent is 115-143 degrees (using a digital food thermometer) and a ~60 degree difference with the footwell at 65-85 (although 85 degrees sounds warm at 1 degree outside my feet are very cold - I would be happy to have you test this with me). (2) Brand new SUV consistently 1.5 - 3 hrs to warm up. I explained to Hyundai this is NOT a software issue rather an HVAC air exchange issue. (3) The gas gauge consistently underestimates the remaining fuel available by 50% in cold weather - an issue that between Bemidji, MN and Baudette, MN (102 miles/1hr 45min) there are few gas stations. On 11/11/2025 I took the SUV to first Bloomington Hyundai - they said it is working as designed. Then 11/20/2025 to Morries Hyundai said they are aware of a similar situation with the EON. However, without an "error code" Hyundai is unwilling to fix the air exchange. Additionally, I opened case#: XXX[XXX] -68 with Hyundai corporate - additionally they are unwilling to admit fault - this vehicle should NOT be sold in Minnesota's extreme climate conditions. How was your safety of others put at risk? If I run out of gas, my passengers and I risk frost bite or fatality of hypothermia. Has the problem been reproduced or confirmed by a dealer service center? Yes. Has the vehicle or component been inspected by the manufacturer? Yes. Were there any warning messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning messages have ever appeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | I am reporting a serious safety and reliability concern with my 2025 Hyundai Tucson. At only about 2,000 miles, I was informed by the Hyundai dealership that the transmission has already failed and needs to be replaced. This vehicle is essentially brand new and should not be experiencing a major powertrain failure so early in its lifespan. The transmission issue has caused significant concern regarding the safety of the vehicle. Sudden failure of a major drivetrain component creates an increased risk of loss of power, unpredictable drivability, and unsafe operation in traffic. This is especially concerning because this vehicle was already given to me as a replacement for a previous Hyundai Tucson that qualified under my state’s lemon law. A transmission failure at such a low mileage indicates a possible manufacturing defect or a systemic quality issue that could affect other consumers. I am requesting that NHTSA investigate this matter to determine if this is part of a broader problem in the 2025 Hyundai Tucson model line. This situation is unacceptable for a vehicle this new, and it raises serious concerns about long term safety and reliability. I am seeking further review and action so that other consumers are not placed in similar unsafe situations. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | I purchased the 2025 Hyundai Tuscon Limited in October this year. My conern is the headlights. When driving at night using the normal headlights, on the road on the left side shining there appears to be a black spot ahead of me. I've had asked front seat passenger if they noted it also to which they affirmed. I did asked my Hyundai Dealer about this and they stated that it is intended that way so that the oncoming vehicle is not blinded by my headlights. I'm driving on a 4 lane divide highway and it is very disracting to me as I feel I cannot see anything on the left side of the left lane when I am in the right lane. This is very distracting and they informed that it's that way on all of thier moderls | Crash: No Fire: No | Unknown |
| Dec 2025 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The Forward Attention Warning system performs erratically, frequently disabling the adaptive cruise control without warning. Even when it does emit a warning, which again, is erractic, the warning is barely audible. When conditions, such as grooved pavement or loud cabin noises, such as when a window or moonroof is open, the warning is completely in-audible. Similarly, the warning message displayed is not readable within the 0.5 - 1.0 sec (best estimate) that it is shown, as it is several lines of text - a distraction in itself. The disabling occurred during times when this ADAS feature is most value, cruising at highway speeds in heavier traffic - a time when automatic speed control and braking, along with maintaining a clear distance, are all invaluable to driver safety. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | Bought car end of April brand new. June 25 brought in, console display went blank. Tried to start my car 11/10 and it would not recognize the key. Had to have it towed to dealership. Car battery was not dead, fob could start car, open doors, etc, but the car shut off as soon as you tried to start the car inside. Originally told fob problem. Nope. The told security control. Nope. Now being told it’s the BDC, basically the “control brain” of the car. Part is back ordered and my car is sitting parked at the dealership. It’s useless. Did some research and found that the BDC is becoming more and more common with a lot of people that have this car. It’s only 7 months old. No warning, dealer knows it won’t recognize fobs and not a fob problem. I was told, that the screen going blank in June was connected to this. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | Once entire display screen including entertainment display and dashboard display went black/ turned off while driving. It came back on within a few seconds. Once dashboard display (without entertainment) went black/ turned off while driving. Last a few seconds. | Crash: No Fire: No | Unknown |
| Nov 2025 | FORWARD COLLISION AVOIDANCE | The automatic braking was inappropriately applied while I was coming to a controlled stop on a 45mph stop light intersection. I was already slowing down and about 30 feet behind the car in front of me the Collision Avoidance warning starting going off, slightly applied brakes (to the additional amount I was already applying) then slammed on the brakes to a complete stop. There was some teen behind me who wasn't paying attention, and obviously no one expects the car in front of them to slam on their brakes 30 feet behind the cars in front of them, then plowed into back end of my car. This isn't the first time it's happened and I wasn't even at risk of collision as I was already slowing down in the other instances. But this time it caused an accident and injury. I am suffering from whiplash and possible herniated disk. The system is on the Late setting as well but is still dangerous to drive. There needs to be a firmware update or sensor recall, this is very dangerous! | Crash: Yes Fire: No Injuries: 1 Medical attention | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | In October 2025, the center display screen in my 2025 Hyundai Tucson Hybrid began shutting off repeatedly while the vehicle was in motion. The screen controls essential functions including speed information, navigation, backup camera, safety alerts, and hybrid system data. When it shuts off, all of these features become unavailable without warning. The failure is intermittent and continues to reoccur. The component involved is the center display/infotainment system and may affect related radar and safety-system warnings. The dealer stated they duplicated the issue and reported that it was repaired, but the same display failure occurred again afterward while I was driving. The vehicle is currently with the dealer and is available for inspection upon request. My safety and the safety of others is put at risk because when the screen shuts off, I lose access to critical vehicle information. This has happened at highway speeds, including one instance where the display shut off approximately eight times within 20 minutes. In addition, the radar warning system has activated when no nearby vehicles were present, creating distraction and uncertainty. The problem has been reproduced by the dealership, documented by me on video, and reported to the manufacturer. The vehicle has been inspected multiple times by an authorized Hyundai service center and reviewed by the manufacturer’s customer service department. There have been no police or insurance inspections because the defect has not resulted in a crash, though the safety risk is significant. Warning symptoms include intermittent radar system alerts appearing without surrounding traffic. These symptoms began in October 2025 and have continued even after dealer repairs. The display failure persists and the vehicle remains unsafe to operate. P.S. I cannot upload video evidence as the website would not allow me and I have to start over. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Defective horn after a few months. Had to take to dealership for repair | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | Attention warning... If you wear glasses that transition to dark, the system shuts down the car on cruise control. Numerous warning lights and bells. Take a break warning and sounds continuously popping up on the screen. There is no way to disable the eyes forward attention system. You cannot wear sunglasses as it can't see your eyes. I use my cruise control all the time. But the system shuts it down. This happens on all 2025 Hyundai equipped with the attention system. | Crash: No Fire: No | Unknown |
| Nov 2025 | FORWARD COLLISION AVOIDANCE | The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed on three occasions and depressing the brake pedal, the Forward Collision Avoidance system malfunctioned. The contact stated that upon depressing the brake pedal, the Forward Collision Avoidance system activated the Automatic Emergency Braking system excessively, causing the brakes to engage forcefully, and almost caused a crash on one occasion. The dealer was not notified of the failure. No further information was available. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 2,000. | Crash: No Fire: No | 2,000 |
| Nov 2025 | UNKNOWN OR OTHER | I started the car and put it in gear and it would not move. Then the check hybrid system and transmission warning showed up. This happened two times and I had to have the car towed in. The second time, it was determined that it is related to a recent recall for the Oil pump unit OPU Software. This recall is not listed any where and drivers are not being informed of it. Hyundai is not responding to my complaint. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | The contact owns a 2025 Hyundai Tucson. The contact stated while driving 55 MPH, the instrument panel turned black. The contact pulled over to the right side of the road, turned off and restarted the vehicle, and the vehicle operated as intended. The dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, but the diagnostic information was not provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000. | Crash: No Fire: No | 2,000 |
| Nov 2025 | FORWARD COLLISION AVOIDANCE | We were driving on I4 in stop and go traffic. Our speed was under 25 mph and we were over a full car length back from the vehicle in front of us. I was actively braking to come to a stop due to traffic and the forward collision / emergency braking kicked in and stopped us immediately. This caused a car behind us to almost hit us and cause an accident due to sudden stopping. This happened 3 separate times within a 30 minute timeframe with 2 different cars behind us. The system will take control of braking the car and the steering wheel, and will not always give it back immediately to be able to continue driving. This has occurred previously when slowing down due to someone turning in front of us just in every day driving, and has almost caused a wreck then as well. Our local Hyundai dealer said there was no recall or issue with the system. This is dangerous and going to cause an accident sooner or later. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | While driving my car to Virginia to see my daughter, the oil light came on in the middle of a highway, where the speed limit was 70, The car slowed down and I had to pull off to the shoulder as the car lost all acceleration, making it very dangerous on a highway I waited for about 2 hours for a tow truck I waited for almost 2 months to get my car back and it happened again after having it back for a little over a week Mind you, I bought the car brand new with 45 miles on it and the first problem happened a little over 2 weeks after I bought it Hopefully this can be resolved so that my car doesn’t spend more time being serviced than me driving it | Crash: No Fire: No | Unknown |
| Nov 2025 | FORWARD COLLISION AVOIDANCE | Forward collision alert system has slamed the breaks on for no reason. The vehicle begins abruptly stop for no reason. On two of the occasions I was almost rear-end by following vehicles. The system needs to be recalled. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | Instrument cluster screen and HUD go entirely blank intermittently, for various lengths of time. Loss of speedometer is a safety issue. Also, have no idea of what other functions may, or may not be working. Dealer acknowledges seeing and servicing this problem for other owners. And Hyundai owners online forum report the same issue. Dealer has replacement component ordered, but not 100% sure of cause or solution. No warning whatever. First occurred shortly after purchase in July 2025, with less than 1000 miles on it. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 2 times, while driving 35-40 mph, the vehicle automatically slammed hard on brakes to full stop without any danger or other vehicle near, causing neck pain/whip lash. 3 days ago, I attempted a U-turn in busy intersection, suddenly the vehicle braked hard and came to full stop without any danger near. The dash lights lit up, the vehicle stalled. I was in middle of very busy intersection. It would not move forward. I reversed just in time to miss being slammed into by fast moving oncoming traffic. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | The screen display in front of the driver showing speed, gas level, warning signals, traffic lane departure alerts goes blank and flashes on and off. Sometimes no screen at all for miles. At times all warning signals are lit up for many miles. This is an ongoing problem that has not been fixed over 3 visits soon to be 4. | Crash: No Fire: No | Unknown |
| Nov 2025 | STRUCTURE | The contact owns a 2025 Hyundai Tucson. The contact stated that while exiting the vehicle, he opened the front driver's door and scraped his leg on the edge of the door. The contact stated that shortly after, he and his wife noticed a significant amount of blood coming from the cut. The contact sought medical attention a few days later. The contact's wife added that the contact was diabetic and takes blood thinners. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, a complaint was filed, and an engineer was sent to take pictures of the vehicle. The failure mileage was approximately 13,000. | Crash: No Fire: No Injuries: 1 Medical attention | 13,000 |
| Nov 2025 | ELECTRICAL SYSTEM | INTERMITTENT FLICKERING ON AND OFF OF THE CARS DIGITAL GUAGES AND HEADS UP DISPLAY. NO KNOWN CAUSE OR CORRELATION. DEALERSHIP UNABLE TO DETERMINE CAUSE. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | Shortly after arriving home from approximately 60 mile trip, vehicle had been park approximately 10 minutes, came out to smoke and flames coming from inside of vehicle. The vehicle has been picked up by insurance but unsure whether the vehicle fire has been reported to NHTSA or Hyundai. The vehicle has not been to the dealer since the fire. Fire department stated it appears fire started inside vehicle. No warning lamps, messages, or other problems prior to the fire. | Crash: No Fire: Yes | Unknown |
| Nov 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | The front end collision avoidance “feature” slammed on my brakes so hard today, for zero reason. I was already braking, going less than 20mph and had plenty of room. This is NOT the first time, closer to double digits since I purchase in April. This time the car behind me narrowly avoided hitting me which was made worse as my vehicle takes too long to unlock and allow me to begin driving again. This is going to cause an accident and ruin my tires/brakes costing me money. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | The FAWS Forward Assistance Warning System incorrectly identifies a "sleepy driver" and turns off Adaptive Cruise Control. FAWS has a dozen triggers that will cause this system to incorrectly alert the driver that his eyes aren't looking at the road and it turns off ACC. The FAWS has a turn off switch but it does not turn it off. So, without this safety feature of Adaptive Cruise Control, the driver just gets constant alerts to stay alert. Hyundai claims it is working "as designed" and has a suggestion to invest in specific sunglasses, or not be taller than 6'1" so the eyes can be detected, or don't wear a hat. Seriously, these are in the manual. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | I was 15 minutes into my commute home on route 9 in Massachusetts when I stopped at a red light. When I took my foot off the brake and stepped on the gas the car would not accelerate more than 5 miles an hour. I was stuck in the intersection for about 10 minutes and had to put on my hazards and get into the right lane and Keep driving at 5 mph until I found a place to pull over and restart the car. When I restarted it it drove ok | Crash: No Fire: No | Unknown |