Complaint volume
226 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Palisade Complaints
226 consumer-submitted complaints on record for the 2025 Hyundai Palisade, grouped by component category.
226 Total complaints
7 Crash reports
1 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, seat belts, air bags,seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 3 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 16 complaints, with an average reported failure mileage of 10,174 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, seat belts, air bags,seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Palisade complaints?
7 Crash
1 Fire
3 Injury
1 Fatality
2 Towed
2 Medical attention
What are the most common 2025 Hyundai Palisade complaint categories?
SERVICE BRAKES 56
SEAT BELTS 24
AIR BAGS,SEAT BELTS 18
UNKNOWN OR OTHER 18
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 11
AIR BAGS 8
VISIBILITY/WIPER 6
SEATS 4
UNKNOWN OR OTHER,SERVICE BRAKES 4
ENGINE 3
226 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2025 | SERVICE BRAKES | The Anti-Lock Braking System (ABS) is severely malfunctioning. When driving on stone roads, gravel, or uneven terrain, the brakes either fail to engage properly, over-react, or cause sudden grinding and shaking. This results in an unpredictable stopping distance. The issue creates an immediate risk of collision, particularly when braking on gravel, uneven surfaces, or potentially snow and ice. The vehicle sometimes requires a much longer stopping distance than expected, and at other times it locks up or nearly stops abruptly. This unpredictable braking response could cause rear-end accidents or loss of control. The issue has been reproduced multiple times during my daily commute on stone roads to my job. I have informed the dealer of the problem, though a complete confirmation or resolution has not yet been provided. The dealer has been made aware of the issue, but to my knowledge, the vehicle has not yet been inspected by the manufacturer, police, or insurance representative - only by the dealership themselves. No warning lamps or dashboard messages appear before or during the problem. The symptoms first became noticeable shortly after purchasing the vehicle in July 2025, and they continue to occur regularly whenever the vehicle is driven on stone or uneven terrain. The vehicle was just purchased July 19, 2025 and is currently in the shop at the dealership right now where they are telling me they cannot find an issue. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | The contact owns a 2025 Hyundai Palisade. The contact stated that on several occasions while driving 10-15 MPH and depressing the brake pedal, the vehicle continued to roll. The brake pedal was depressed to the floorboard, and the vehicle rolled into the intersection on several occasions. There was an abnormal grinding sound coming from the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was driven seven miles, but the mechanic was unable to duplicate the failure. The dealer suggested that the mechanic take the vehicle home for the weekend to attempt to duplicate the failure. The contact declined the offer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000. | Crash: No Fire: No | 7,000 |
| Sep 2025 | SERVICE BRAKES | ABS braking issue at low speeds on uneven roads. I was coming out of an alley, with fences on both sides. NOT driving fast. It's an alley. At the end of the alley they had one of those speed bump plastic things, not a speed bump, but something to protect COAX/cable being temporarily run. The alley goes to a T and the top of the T is a county road/2 way traffic that is like 60 MPH. Coming to the stop the front felt like it tripped over the bump, then the brake pedal did basically nothing. The ABS was like stuck on and no pumping or standing on the brake helped. I went out into the road and hoped the cross traffic had time to stop. | Crash: No Fire: No | Unknown |
| Sep 2025 | WHEELS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | This vehicle on multiple occasions per week will have what my husband can only describe as the ABS incorrectly kick on. It happens in our driveway, rocky parking lots or streets that aren’t even. The vehicle shakes uncontrollably and the brakes can not be pressed when it happens. In the worst situation we ended up over a curb, luckily the curb seemed to help stop us before potentially hitting a post office. No lights come up on the dashboard and it isn’t easy to replicate as it happens randomly - usually at lower speeds - when coming into a stop. Our safety is put at risk every time we drive, not knowing if the issue will happen; and not being able to brake or remedy the issue. This is not a one time incident - this happens multiple times a week. | Crash: No Fire: No | Unknown |
| Sep 2025 | SEAT BELTS,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Randomly, the second row seat belts will unbuckle by themselves, and the seat belt warning will randomly go off indicating the seat belt was unbuckled all the while no one was sitting in the seat. At random, while using the adaptive cruise control, the car will brake by itself, when there is no car close enough in front to activate the braking system. A few times, while using the adaptive cruise control, the system speed up for no reason. The only way to get the car to stop speeding up was to disengage the cruise control. Braking did not help | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | While spending the day at the zoo our sunroof exploded. It has been hot where we live lately. Luckily this happened when nobody was in the car and it was not moving. Had we been moving and had the sun roof exposed that could have been bad. It’s Sunday and tomorrow is a holiday so it might be awhile till we can get it fixed | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | Car regularly malfunctions when braking on uneven surfaces. It does not fully brake and continues to move forward and shakes uncontrollably. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | This car was just purchased brand new in April 2025. The ABS system is randomly malfunctioning. It causes my braking distance to change and I am concerned with the braking of my vehicle. The ABS system engages like I am slipping on ice or snow. It has happened 4 times on dry pavement during the summer. The dealer is unable to duplicate the issue and therefore cannot do any repairs to fix the issue. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | The engine issue first started as a small knock and hesitation during acceleration, which has now progressed into full misfiring and loss of performance. Diagnostic documents indicate internal mechanical failure. Hyundai has failed to timely fix the issue, and the vehicle remains unsafe to drive. I was issued a loaner vehicle but told not to drive it out of town. This left me and my family without a safe and reliable form of transportation. I am requesting a full investigation and buyback of this vehicle due to repeated failure, poor service response, and continued risk to driver safety. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | When coming to a stop, car will rumble and brake pedal stops working. Seems like abs issue. Doesn’t happen often but happens enough to be unsafe if cannot be replicated to fix it | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | While applying the brakes on an uneven surface the brakes chattered/shuddered and shook the vehicle. | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING,SUSPENSION,SERVICE BRAKES | Braking on a low speeds when the road changes from smooth to slightly rough or bumpy the car acts as if ABS is kicking on. The stuttering brakes can be felt on the brake pedal and the steering shakes vigorously. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | Any time I apply my brakes on an uneven road, gravel road, dirt road, etc. my antilock brakes enact, and it feels like my brakes grind and shake. The car doesn’t stop but almost shakes instead. This has been happening frequently and consistently when I need to brake on these types of roads. | Crash: No Fire: No | Unknown |
| Aug 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES | The ABS engaged unnecessarily when I pressed the brake pedal, causing the vehicle to slide forward about 6-10 feet while I was driving at approximately 10 miles per hour. The same situation has occurred three times over the past seven months. When the ABS engages, it takes longer for the vehicle to slow down or stop. This poses a potential risk for everyday driving. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | VEHICLE SPEED CONTROL,LANE DEPARTURE | When using lane assist the vehicle is pulled into other lanes, including into oncoming traffic. This happens even when the vehicle is centered in the lane. This is extremely dangerous because it can cause an accident. When using cruise control, the lane assist comes on automatically which is extremely dangerous because the vehicle is going at high speeds on the highway. The dealership is aware of the situation. Both the mechanic and the salesman have driven the vehicle with me and experienced the problem. Additionally, the salesman and I drove another 2025 palisade and the lane assist problem was present in that vehicle also. | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING,SUSPENSION,SERVICE BRAKES | The vehicle shakes violently when applying the brakes over any bump or pothole at slow speeds. This also extends the stopping distance for the car. It has no warning lights. This is a brand new car with only 1200 miles. The problem was able to be confirmed by the dealer but no fix yet. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | I am submitting this supplemental complaint regarding a repeated and dangerous brake failure in my 2025 Hyundai Palisade. This is a follow-up to my original complaint submitted in July 2025. On multiple occasions while driving at low speeds (around 5 mph), including turning into driveways or approaching intersections, the braking system failed to respond properly. The brake pedal felt like it lost connection — similar to how a bike slips when its brake fails. The vehicle kept moving forward even while I was applying the brake. This nearly caused accidents several times. I believe the automatic emergency braking system (AEB) also failed to engage. One incident caused me to hit a fence, resulting in a small dent. Hyundai is now refusing to repair the safety systems under warranty because of that dent — even though the dent was a result of the brake malfunction. I brought the vehicle to an authorized Hyundai service center, and they refused to cover the issue under warranty or provide a loaner vehicle, leaving me to drive a potentially dangerous car. I also want to note that I have seen multiple recent NHTSA complaints from other Hyundai Palisade owners describing similar brake issues. This suggests a wider pattern of brake failure, which must be urgently investigated before someone is seriously injured or worse. Hyundai has failed to properly investigate the issue or assist me in any meaningful way. This vehicle is still under warranty, and I am unable to safely use it while they delay responsibility. | Crash: Yes Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | The antilock system activates on dry pavement at low speeds, often when decelerating to stop before leaving a parking lot. Braking distance is increased from about 5 expected feet to 12-15 feet. This is scary as it could put the vehicle into cross traffic. It has happened about 1/month so far | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | Brake system failure. Driving on uneven surfaces (train tracks, pot holes, payment dips, rock, etc.) causes the brake system to fail to stop the vehicle. Causing a minimum of a 5-6 ft. stop. The car continues forward and the brakes fail to stop. The brakes feel like they are slipping during the slightest compression. The vehicle does not stop at all. The brakes grinding and hop to a stop eventually but only after several meters. There is automatic loss of brakes with the slightest uneven surfaces. No warning lights come on. Nothing is activated on the control system. No indicators show during the malfunction. Just terror and fear when attempting to break on anything but a brand new paved road. Car is currently in the manufacture dealership for inspection. Safety for my family and for other drivers cannot be maintained when I am unable to stop the vehicle if there is the slightest imperfection in the road. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2025 Hyundai Palisade. The contact stated while driving two times at an undisclosed speed on an uneven road surface, the brake pedal was depressed, but the brake pedal shuddered and seized. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000. | Crash: No Fire: No | 6,000 |
| Jul 2025 | UNKNOWN OR OTHER | I leased a brand-new 2025 Hyundai Palisade (Calligraphy trim) on June 27, 2025. Immediately after delivery, I noticed the rear air conditioning system was blowing only hot air, making the third-row seats unusable during summer. Despite calling the dealership and Hyundai Corporate right away, I was unable to receive a timely resolution. I had to take the vehicle in for service, which took several days due to part delays and multiple failed repair attempts. During that time, I was denied a loaner vehicle and had to rent a replacement at my own expense. The issue disrupted my plans, cost me money, and caused significant stress. I believe this is a quality control issue in the climate system, and Hyundai’s inability to promptly fix it made it an unsafe situation for families relying on the vehicle for travel. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | While turning into a driveway at low speed (approximately 5 mph), I attempted to brake, but the brakes did not respond properly. The vehicle began to bump and resist braking, and failed to stop when expected, causing me to hit a fence. This model is equipped with automatic braking and collision avoidance systems that should have activated, but they failed to engage. This was a concerning failure for a brand-new vehicle equipped with advanced safety systems. Hyundai has not provided any clear answers or support. This appears to be a malfunction in the braking or electronic safety systems, and I believe it poses a serious risk to other drivers and pedestrians | Crash: Yes Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving on the highway using the adaptive cruise control feature in my 2025 Hyundai Palisade, the vehicle suddenly and aggressively braked for no reason — even though there was no vehicle or obstruction ahead. This happened in normal highway traffic and caused vehicles behind me to brake suddenly, putting me at extreme risk of a rear-end collision. It was a very dangerous and terrifying experience that made me unable to use the cruise control feature since. For a brand-new vehicle with advanced safety features, this type of malfunction is completely unacceptable. Hyundai has not provided a proper explanation or resolution. This poses a serious ongoing safety risk to myself and others on the road and must be investigated. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | [XXX] - The brakes on Hyundai Palisade make grinding sound when backing out of my driveway. [XXX] - The brakes on Hyundai Palisade make grinding sound when as I was turning into the bay at car wash. [XXX] - As I was approaching stop sign brakes made grinding sound, vehicle was not slowing down and I had to pump the brakes 3 times. The brake pedal went all the way to the floor. If another car would have been in front of me, I could have hit them from behind. [XXX] - The brakes on Hyundai Palisade make grinding sound as I approach stop sign. Dry Blacktop surface. I do not feel safe driving this vehicle. My husband verified this as well and has video of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | ABS activates when pressing the break slightly bumpy or uneven pavement causing a longer then normal stopping distance. | Crash: No Fire: No | Unknown |