Complaint volume
210 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Palisade Complaints
210 consumer-submitted complaints on record for the 2025 Hyundai Palisade, grouped by component category.
210 Total complaints
6 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, seat belts, air bags,seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 0 fire reports, 2 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 13 complaints, with an average reported failure mileage of 8,475 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, seat belts, air bags,seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Palisade complaints?
6 Crash
0 Fire
2 Injury
1 Fatality
1 Towed
1 Medical attention
What are the most common 2025 Hyundai Palisade complaint categories?
SERVICE BRAKES 56
SEAT BELTS 20
AIR BAGS,SEAT BELTS 17
UNKNOWN OR OTHER 14
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 11
AIR BAGS 8
VISIBILITY/WIPER 6
SEATS 4
UNKNOWN OR OTHER,SERVICE BRAKES 4
FORWARD COLLISION AVOIDANCE 3
210 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2025 | SERVICE BRAKES | I am submitting this supplemental complaint regarding a repeated and dangerous brake failure in my 2025 Hyundai Palisade. This is a follow-up to my original complaint submitted in July 2025. On multiple occasions while driving at low speeds (around 5 mph), including turning into driveways or approaching intersections, the braking system failed to respond properly. The brake pedal felt like it lost connection — similar to how a bike slips when its brake fails. The vehicle kept moving forward even while I was applying the brake. This nearly caused accidents several times. I believe the automatic emergency braking system (AEB) also failed to engage. One incident caused me to hit a fence, resulting in a small dent. Hyundai is now refusing to repair the safety systems under warranty because of that dent — even though the dent was a result of the brake malfunction. I brought the vehicle to an authorized Hyundai service center, and they refused to cover the issue under warranty or provide a loaner vehicle, leaving me to drive a potentially dangerous car. I also want to note that I have seen multiple recent NHTSA complaints from other Hyundai Palisade owners describing similar brake issues. This suggests a wider pattern of brake failure, which must be urgently investigated before someone is seriously injured or worse. Hyundai has failed to properly investigate the issue or assist me in any meaningful way. This vehicle is still under warranty, and I am unable to safely use it while they delay responsibility. | Crash: Yes Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | The antilock system activates on dry pavement at low speeds, often when decelerating to stop before leaving a parking lot. Braking distance is increased from about 5 expected feet to 12-15 feet. This is scary as it could put the vehicle into cross traffic. It has happened about 1/month so far | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2025 Hyundai Palisade. The contact stated while driving two times at an undisclosed speed on an uneven road surface, the brake pedal was depressed, but the brake pedal shuddered and seized. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000. | Crash: No Fire: No | 6,000 |
| Jul 2025 | SERVICE BRAKES | Brake system failure. Driving on uneven surfaces (train tracks, pot holes, payment dips, rock, etc.) causes the brake system to fail to stop the vehicle. Causing a minimum of a 5-6 ft. stop. The car continues forward and the brakes fail to stop. The brakes feel like they are slipping during the slightest compression. The vehicle does not stop at all. The brakes grinding and hop to a stop eventually but only after several meters. There is automatic loss of brakes with the slightest uneven surfaces. No warning lights come on. Nothing is activated on the control system. No indicators show during the malfunction. Just terror and fear when attempting to break on anything but a brand new paved road. Car is currently in the manufacture dealership for inspection. Safety for my family and for other drivers cannot be maintained when I am unable to stop the vehicle if there is the slightest imperfection in the road. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | I leased a brand-new 2025 Hyundai Palisade (Calligraphy trim) on June 27, 2025. Immediately after delivery, I noticed the rear air conditioning system was blowing only hot air, making the third-row seats unusable during summer. Despite calling the dealership and Hyundai Corporate right away, I was unable to receive a timely resolution. I had to take the vehicle in for service, which took several days due to part delays and multiple failed repair attempts. During that time, I was denied a loaner vehicle and had to rent a replacement at my own expense. The issue disrupted my plans, cost me money, and caused significant stress. I believe this is a quality control issue in the climate system, and Hyundai’s inability to promptly fix it made it an unsafe situation for families relying on the vehicle for travel. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving on the highway using the adaptive cruise control feature in my 2025 Hyundai Palisade, the vehicle suddenly and aggressively braked for no reason — even though there was no vehicle or obstruction ahead. This happened in normal highway traffic and caused vehicles behind me to brake suddenly, putting me at extreme risk of a rear-end collision. It was a very dangerous and terrifying experience that made me unable to use the cruise control feature since. For a brand-new vehicle with advanced safety features, this type of malfunction is completely unacceptable. Hyundai has not provided a proper explanation or resolution. This poses a serious ongoing safety risk to myself and others on the road and must be investigated. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | While turning into a driveway at low speed (approximately 5 mph), I attempted to brake, but the brakes did not respond properly. The vehicle began to bump and resist braking, and failed to stop when expected, causing me to hit a fence. This model is equipped with automatic braking and collision avoidance systems that should have activated, but they failed to engage. This was a concerning failure for a brand-new vehicle equipped with advanced safety systems. Hyundai has not provided any clear answers or support. This appears to be a malfunction in the braking or electronic safety systems, and I believe it poses a serious risk to other drivers and pedestrians | Crash: Yes Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | [XXX] - The brakes on Hyundai Palisade make grinding sound when backing out of my driveway. [XXX] - The brakes on Hyundai Palisade make grinding sound when as I was turning into the bay at car wash. [XXX] - As I was approaching stop sign brakes made grinding sound, vehicle was not slowing down and I had to pump the brakes 3 times. The brake pedal went all the way to the floor. If another car would have been in front of me, I could have hit them from behind. [XXX] - The brakes on Hyundai Palisade make grinding sound as I approach stop sign. Dry Blacktop surface. I do not feel safe driving this vehicle. My husband verified this as well and has video of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | ABS activates when pressing the break slightly bumpy or uneven pavement causing a longer then normal stopping distance. | Crash: No Fire: No | Unknown |
| Jul 2025 | SUSPENSION,SERVICE BRAKES | driving down gravel and uneven road when trying to break at stop sign. Car would not slow down or break as another car was coming down the road. At this time is when I pushed the break petal all the way down car was still not slowing down, the car started to do the death wobble, shake violently and vibrating, pulsing back and forth side to side up and down, steering wheel shaking. I had to let off the break and press the gas to hurry and speed up before the oncoming car hit me with my 2 small children inside. I have taken my car to the dealer ship and they told me there is no recalls for the 2025 Hyundai palisade my car has 5,036 miles on it bought it brand new off the lot, the service representative states they will look into it that it may take 24-48 hours to get back to me, but this may also be a suspension component but they will look into the incident. There were warnings signs and I take this route everyday every time I would break I could never fully press the break down as it would start shaking and make metal on metal noise and I would have to ease off the break petal. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Driving at slow speeds the car’s ABS system kicked in when we transitioned from the road to the parking lot. The parking lot was an even surface and only a slight bump to drive into it. This has happened twice already and the car has 360 miles on the odometer. So comforting! Such great quality ! | Crash: No Fire: No | Unknown |
| Jul 2025 | LANE DEPARTURE | The Lane Guidance and Lane assist malfunctions / failures numerous times at highway speeds. The vehicle tried to forcibly steer me into the next lane for no reason. Typically a vehicle is approaching from the rear and the acting by the Palisade would have caused a serious accident. This has been documented numerous time since November 25, 2024. The steering places excessive force on the steering which is very traumatic on the highway driving at posted speeds. In the event my wife was driving the 2025 Palisade, she wouldn't have been able to keep the vehicle centered in the lane, due to the forces on the steering wheel. This has occurred numerous times over the past 8 months. No real help from Hyundai Corporate Cust Serv, since Dec 2024. Claim 40091189 While going down a 4 lane road, Babcock Road, Palm Bay FL, the at around 40 mph the vehicle immediately reduced my speed to 20 mph. This nearly caused a major accident. There was no reason for the drop in speed so abruptly. I had not touched any controls, cruise control was not on, there wasn't a school zone. Something caused the vehicle to reach that way immediately. By pushing on the gas pedal did nothing. It remained at around 20 mph till I was able to turn off into a parking lot and the engine turned off. There are numerous intermittent problems with this 2025 Palisade that need to be addressed be for the vehicle causes a major accident and lives lost. The vehicle has been back to dealerships 6 times and no real troubleshooting took place. This has caused numerous near death traumatic experiences. 2025 Palisade is very dangerous at highway speed with the additional Steering safety features turned on. The vehicle has been back to dealerships 6 times and no real troubleshooting took place. This has caused numerous near death traumatic experiences. 2025 Palisade is very dangerous at highway speed with the additional Steering safety features turned on. There are photos, videos and other documentation available. | Crash: No Fire: No | Unknown |
| Jul 2025 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Getting out of a parking lot onto the road with my family in the car. The car would not break in spite of hitting the breaks before making the turn onto the road, the oncoming vehicle stopped int time to prevent a T-Bone crash . After looking online , seems like a known issue with this model and the Hyundai will not acknowledge it. Please take action | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated that the vehicle failed to stop, and the vehicle was shaking and slid until stopping. The contact stated that the failure had occurred several times. The contact was fearful of driving the vehicle due to the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that a complaint had been filed on behalf of the contact with the manufacturer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 1,500. | Crash: No Fire: No | 1,500 |
| Jul 2025 | SERVICE BRAKES | ABS brakes engage at slow speeds and make it impossible to stop fro 3-5 Seconds. It's happened 2 times and we just leased the car, it's been less than 1 month in our possession and has already experienced this. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On [XXX] at [XXX} I was exiting [XXX] using the [XXX] exit. As I approached the end of the ramp at approximately 15 miles per hour, the Automatic Braking System engaged unexpectedly. There were no warning lights on the dashboard. The road conditions were dry. The vehicle was not stopping, and I came within inches of rear ending the vehicle in front of me at the red light. I contacted McGovern Hyundai in Wilmington, MA, and a service appointment is scheduled for 7/21. The vehicle has approximately 5,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | While pulling into a parking spot, i was applying my breaks and the abs kicked in when we did a bump nearly causing us to run into the concrete pylon. This is not the first time it has happened but the worst its done this | Crash: No Fire: No | Unknown |
| Jul 2025 | VISIBILITY/WIPER | We have had two chips in the windshield in approximately 7 months of ownership, which have resulted in spiderweb type cracks in the windshield. One of the cracks is in the field of view for the driver which creates an impairment/distraction. I believe that the windshield may be defective based on the numerous reports of this issue that I have researched on the internet. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On June 30th, I turn right, into a parking lot. I take an immediate left and pull up to a stop sign at the end of a fast food driveway. There is about a 30 ft distance between turning right off of the main road and stopping at the stop sign. While attempting to brake, they lock up and skid. I have a scared foster child in the car. I was unable to brake, only using my right foot. I have to apply pressure to finally be able to get it to stop, with my left foot as well. While doing this, I hit my left, big toenail on the brake pedal and rip half of it off. Upon a quick Google search, looking for issues with the brakes, I discover that there is a current lawsuit for 2023-2025 Palisade models for ABS and traction control issues. Clearly this is a reoccurring issue. I take my brand new car into the Hyundai service department to have a look at the brakes. They see nothing wrong. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| Jul 2025 | SERVICE BRAKES | ABS not working property. Breaks will skip and pulse when breaking at low speeds on uneven roads or small bumps resulting in longer distance to break. Hyundai service states no known issue with 2025 ABS and states I would have to pay to have it looked at. I bought it in March 2025 and issue started one week ago. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | Slow speed over bumpy area, when i tried to gently stop it felt like abs kicked in and I couldnt brake, car wasnt stopping and was scared I was going to hit the car in front of me. Only managed to stop cause i hit the brakes really hard and then it shortstopped. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | I can come to a complete stop and then will notice the car start to inch forward with foot still on brake which then, I’ll push foot down as far as it’ll go to stop car again. I’ll brake, stop car, put it into park and the entire car will jerk forward. I’m nervous this is going to cause an accident. The car is 2025 with ~600 miles. This is a daily issue since purchase. Appointment scheduled with dealership but they never seem to find anything. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | Unknown. Sometimes this car slightly shakes, you hear faint noises/knocking, and feel vibrating in the floor of the car when beginning to accelerate or towards ending of deceleration. Passengers in second and third row can feel and hear it as well. Will be getting this checked by dealership. This is new car 2025 with ~600 miles and it’s an issue since purchase. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE | Unknown. In a span of 15 minutes, I encountered 3 events in traffic where accidents could've occurred. I was in the middle turning lane, completely stopped. I tried to accelerate and start left turn when the car shut down, all lights on dashboard lit up. There's an alert saying push P (park) and restart engine. It took 2 or 3 times of trying to get the car to start. Once started the engine and oil lights came on. They went off soon after. Luckily, the car stopped before the turn started or there may have been an accident. I continue my drive down the street, come to an intersection where I slowly brake, the front passenger tire hit a pothole and the car slid into intersection (my foot still on the brake) instead of coming to a compete stop before the intersection. Again, accident avoided only because the oncoming traffic passed before car slid forward. Lastly, trying to get home safely and shaken badly, I come to another intersection. I'm the first car with 4 cars behind me. I'm completely stopped at a red light. The light turns green, I attempt to accelerate to move through light and the car shuts down again. All lights on dashboard light up, the emergency brake is automatically engaged and I spend the light cycle trying to get the car to restart. I had to release the emergency parking brake, put car in park, try to push start button. Last steps repeated more than once. Thank goodness the cars behind me were paying attention and didn't drive based on the light being green. There was no warning for any of these events. It was extremely scary and I don't trust the car to drive it further. I'm having it towed to the dealership for inspection. This is a 2025 with 636 miles on it and about 8 incidents regarding safety since purchased less than 2 months ago. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER,ENGINE | Unknown. Twice while trying to accelerate onto highway on ramp, the car did not go faster immediately as expected. It didn’t pick up speed. I’m trying to go from 35 to 60 and there’s a delay from the time I step on gas until the car actually go faster. It didn’t stall or shut off. If someone was behind me, I fear i would have been rear ended. Dealership said diagnostic test was fine and unable to reproduce. They reset computer and said it must be my driving. Car had ~310 miles. | Crash: No Fire: No | Unknown |