Complaint volume
226 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Palisade Complaints
226 consumer-submitted complaints on record for the 2025 Hyundai Palisade, grouped by component category.
226 Total complaints
7 Crash reports
1 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, seat belts, air bags,seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 1 fire report, 3 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 15 complaints, with an average reported failure mileage of 10,385 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, seat belts, air bags,seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Palisade complaints?
7 Crash
1 Fire
3 Injury
1 Fatality
2 Towed
2 Medical attention
What are the most common 2025 Hyundai Palisade complaint categories?
SERVICE BRAKES 56
SEAT BELTS 24
AIR BAGS,SEAT BELTS 18
UNKNOWN OR OTHER 18
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 11
AIR BAGS 8
VISIBILITY/WIPER 6
SEATS 4
UNKNOWN OR OTHER,SERVICE BRAKES 4
ENGINE 3
226 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2026 | SEAT BELTS | The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the passenger’s side second-row seat belt buckle failed to latch intermittently. The local dealer and an unknown dealer were contacted and informed that the parts were on backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000. | Crash: No Fire: No | Unknown |
| Jul 2026 | UNKNOWN OR OTHER | I purchased a new 2025 Hyundai Palisade SEL from Bud Clary Hyundai Auburn on July 2, 2026. Prior to purchase, the dealership acknowledged that the vehicle had open safety recalls and stated that customers could not take delivery until the recalls were addressed. I later relied on dealership representations that the recalls were being fixed and completed the purchase. After delivery, Hyundai Customer Care and the dealership's service department both confirmed that the recalls remain open on the vehicle. Hyundai has since confirmed in writing that the recalls have been open for an extended period of time. The open recalls include NHTSA recalls 25V607000 and 26V034000. I am submitting this complaint because I believe NHTSA should be aware that a new vehicle may have been delivered to a customer while these safety recalls remained open. | Crash: No Fire: No | Unknown |
| Jul 2026 | SEAT BELTS | This vehicle has had an open recall for defective seat belts since 9/11/2025, but the Hyundai dealership I purchased from has been unable to perform repairs due to insufficient parts on hand. I've been told we're on a waitlist for parts but there is a nationwide shortage and there is no estimate when parts will be available. | Crash: No Fire: No | Unknown |
| Jul 2026 | STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING | The contact owned a 2025 Hyundai Palisade. The contact stated that while driving 25-30 MPH on a curvy road, the steering wheel suddenly locked up, and the vehicle failed to drive in the intended direction, drove down the street, into a yard, and the front end of the vehicle crashed into a tree. The brake pedal was depressed prior to the crash, but the vehicle failed to respond as intended. The air bags deployed during the crash. After the vehicle had crashed into the tree, a bystander yelled that the vehicle was on fire. The contact was able to exit the vehicle. The contact stated that the fire started under the hood, near the engine compartment. The vehicle made exploding sounds three times while the 4 ft. tall fire progressed towards the cabin of the vehicle. The contact stated that the entire vehicle burned with the exception of the rear exterior lights and the rear passenger's side tire. The fire was extinguished by the Fire Department, and a report was filed. A Police report was filed. There was no property damage. The contact was transported to the hospital by ambulance. The contact sustained chest pains, bruises on the chest cavity, several contusions and bruises, and difficulty breathing. The contact was undergoing breathing therapy. The vehicle was towed and deemed a total loss by the insurance company. The dealer and the manufacturer were not contacted. The failure mileage was approximately 40,000. | Crash: Yes Fire: Yes Injuries: 1 Towed Medical attention | 40,000 |
| Jun 2026 | Other/I am not sure | The headrest button is stuck and unable to lock into position. We cannot get the button unstuck & car seat is now unsafe. I had to purchase and entirely new car seat (see receipt). | Crash: No Fire: No | Unknown |
| Jun 2026 | UNKNOWN OR OTHER | November 2025 I was on the freeway when I heard a loud bang. With my two young children in the car, I pulled off and inspected my car to find the rear moon roof glass had exploded. Luckily at the time, I had the shade closed or the glass would have been on my children and their car seats. I took it to the dealership and after a few weeks, my car was finished being repaired and returned to me. Last week, June 18 2026 I again was driving on the highway and heard again another loud bang. Only a few minutes away, I drove straight to the dealership, I knew it was the sounds of my moonroof again. They repaired and returned my car for a second time. | Crash: No Fire: No | Unknown |
| Jun 2026 | STRUCTURE | Sunroof exploded while driving on Interstate 95 at 70mph. Photos show sunroof exploded outwards not inwards | Crash: No Fire: No | Unknown |
| Jun 2026 | UNKNOWN OR OTHER | The sunroof exploded while driving down the highway. It put other driver's at risk since glass was flying from the roof. I am waiting on a call from the dealership for a remedy for repair. | Crash: No Fire: No | Unknown |
| Jun 2026 | ENGINE | Vehicle stalls while at red lights stop signs or in parking lot. No lights come on prior to it stalling it just stalls throws itself into park and stalls. Very scary situation. | Crash: No Fire: No | Unknown |
| Jun 2026 | SEAT BELTS | This is in relation to the recall 25V607000 issued September 19, 2025. My and my children's safety has been put at risk by Hyundai's failure to obtain replacement parts to fix this recall. They have no date expected for the requisite parts, and I am driving with the anxiety that the seatbelts could malfunction at any time and endanger me and my family. | Crash: No Fire: No | Unknown |
| Jun 2026 | AIR BAGS,SEAT BELTS | The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The parts remained unavailable, however, the contact constantly received emails and letters about the recall campaigns. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue by email and requested that no other notifications be sent unless the parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Jun 2026 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | XXX - approx 9:00pm - departed Copper and Sage restaurant enroute to the WigWam. After about 1/2 mile at 30-35mph, I slowed down to make a right turn. After completing the turn I pressed the accelerator to continue and the Palisade had absolutely no power. I pressed the pedal to the floor with no success. I was finally forced to pull over and stop the vehicle and place it in park. After doing so, the Palisade was able to return to operation with the pedal and for fear of another incident we drove home. 2nd Incident - 2 Mar 2026 - approx 1200pm. We were traveling west on XXX from [XXX] to [XXX] and began the ascent through the mountains going west towards XXX. After experiencing a steady grade upward approximately 6-7% at speed of 55-60mph, I used the hand shift paddle to downshift one gear to assist in the upward climb. Upon doing so, the Palisade once again died with no power at all. I pushed the accelerator pedal to the floor with no success of power. This incident could have been devastating as we were in the far left lane with many other vehicles behind us. I had no place to pull over to the left so I began to make my way to the right shoulder over 3 lanes very slowly under only previous velocity motion. We narrowly avoided being hit from behind numerous times and finally made it over to the right shoulder. After finally stopping the Palisade, I put the vehicle in park and it returned to operation with the pedal once again. We then carefully pulled out off the shoulder and the Palisade operated normally until we arrived at our destination. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2026 | STEERING,SUSPENSION | THE REAR CAMBER AND TOE ADJUSTER CAMS ARE COMING LOOSE. NOTICING A PROBLEM WITH 2 DIFFERENT CUSTOMER'S PALISADES. BOTH MODELS UNDER 50000 MILES. VEHICLES HAD NOT BEEN ALIGNED SINCE THE OEM BUILD. | Crash: No Fire: No | Unknown |
| Jun 2026 | VISIBILITY | The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the contact heard a loud sound and noticed that the sunroof had unexpectedly exploded. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,600. | Crash: No Fire: No | 5,600 |
| Jun 2026 | UNKNOWN OR OTHER | 2025 Palisade Night edition black grill and associated trim will peel and flake paint off from normal wear and tear including hand washing. I am on my third grill and trim which was installed damaged. This is like no vehicle I have ever owned in terms of the sensitive nature of the front grill components. They have not corrected the parts and they continue to fail. | Crash: No Fire: No | Unknown |
| Jun 2026 | SEAT BELTS | NHTSA recall number 25V-607. I've been trying to have this recall service performed but have been notified since NOVEMBER 2025 the parts are on backorder. Was scheduled to have the recall service performed today and upon arrival was informed that the parts were not available after being told that the parts were in?????? 6 months is a reasonable amount of time to has this performed, why is Hyundai slow walking this safety issue? | Crash: No Fire: No | Unknown |
| Jun 2026 | AIR BAGS,SEAT BELTS | The contact owns a The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid./ | Crash: No Fire: No | Unknown |
| May 2026 | AIR BAGS,SEAT BELTS | The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000(Seat Belts) and 26V034000(Air Bags); however, the parts to do the recalls repairs were not yet available. The dealer was contacted in February 2026 and informed the contact that the parts were ordered for the seat belt recall repair. The contact stated that the parts for both recalls repairs remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was made aware of the issue and offered vehicle rental assistance. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| May 2026 | SEAT BELTS | I was driving my vehicle on 5/24/26 and my daughter’s seatbelt came unlatched while driving. The sensor went off and she was quickly able to belt it back. However, I do not feel safe transporting my children in this vehicle and do not have extra seats due to the third row recall as well. | Crash: No Fire: No | Unknown |
| May 2026 | SEAT BELTS | To Whom It May Concern: I am submitting this complaint regarding a serious and ongoing safety defect involving the second-row driver-side seat belt in my Hyundai Palisade. I purchased this vehicle new on December 11, 2025, after being informed that the applicable seat belt recall repair had already been completed by the dealership on December 4, 2025. Despite the recall repair being performed prior to sale, the second-row driver-side seat belt continues to malfunction. On multiple occasions while the vehicle has been in motion, the seat belt has unexpectedly unlatched on its own while occupied by a passenger. This creates a severe safety hazard and leaves the passenger completely unprotected during travel. The issue has occurred repeatedly and has made the second-row driver-side seat unsafe to use. This defect is especially concerning because the vehicle was sold as repaired and safe following completion of the recall campaign. The continued failure of the seat belt system raises concerns that the recall remedy may be ineffective or incomplete. I am requesting that Hyundai Motor America and the National Highway Traffic Safety Administration investigate this matter immediately. I also request that Hyundai provide a permanent repair solution and determine whether additional Hyundai Palisade vehicles may still be experiencing similar seat belt latch failures even after recall service has been completed. Vehicle Information: •Year/Model: Hyundai Palisade •VIN: [XXX] •Purchase Date: [XXX] •Recall Repair Completion Date: December 4, 2025 •Selling Dealer: Holler Hyundai 1150 N Orlando Ave Winter Park FL 32789 •Current Mileage: 8,169 I am extremely concerned about the safety of my passengers and believe this defect presents a significant risk of injury in the event of sudden braking or a collision. Please contact me regarding next steps and investigation of this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES | While driving over a bumpy service road to enter a highway, the ABS and traction control systems reacted and applied braking which caused me to have no control of my brakes and I was unable to stop my car and entered the highway without the ability to stop at the stop sign. Fortunately, there were no cars coming, had there been, myself and others could have been injured and my vehicle and others would have been damaged. I have reported this to my dealership, Safford Hyundai-Leesburg VA. I have a recall letter for a ABS system update that I was told could wait and be done when the parts for the seatbelt recall arrived and at that appointment all recalls would be done. I was told it was not a safety issue and it was okay to continue driving. That is far from the truth. There were NO warning lights displayed on the dash. The dealership was aware of what could happen as confirmed by the service department when I called. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | I purchased a 2025 Hyundai Palisade vin [XXX] on August 13,2025. My car was parked in my driveway on May 15 2025. During the day I walked past it and saw no crack in the windshield. At 4:33 I got in the car to run an errand and discovered a crack in the windshield. The crack started in the middle of the windshield at the top, ran down the windshield and stopped in the middle of the windshield. There was no indication of that anything struck the windshield as the vehicle was parked in the same spot all day. I understand that these cracks are common on this vehicle. This email is to document my complaint, as proof of the defect and the basis of my warranty claim to Hyundai. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | The sunroof spontaneously shattered as I was driving down the road. | Crash: No Fire: No | Unknown |
| May 2026 | AIR BAGS,SEAT BELTS | The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts required for the recall repairs were not yet available. The dealer was contacted and confirmed that the remedy parts were unavailable. The contact stated that multiple service appointments had been rescheduled by the dealer due to the lack of available parts. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| May 2026 | SEAT BELTS | They are failing to repair the recall from the seat belts. The new estimate is September 2026 and I am waiting for this recall since last year 2025 | Crash: No Fire: No | Unknown |