Complaint volume
159 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Honda Pilot Complaints
159 consumer-submitted complaints on record for the 2025 Honda Pilot, grouped by component category.
159 Total complaints
10 Crash reports
0 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, steering, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 0 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 21 complaints, with an average reported failure mileage of 10,887 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, steering, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Honda Pilot complaints?
10 Crash
0 Fire
7 Injury
0 Fatality
10 Towed
2 Medical attention
What are the most common 2025 Honda Pilot complaint categories?
FORWARD COLLISION AVOIDANCE 15
STEERING 12
ELECTRICAL SYSTEM 9
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 8
UNKNOWN OR OTHER 7
ENGINE 6
POWER TRAIN 6
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 6
VISIBILITY/WIPER 5
SERVICE BRAKES 4
159 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2024 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | New 2025 Pilot with about 3,000 miles, driving in Montana on a level dusty gravel road at about 5,000 feet altitude. Driving into the morning sun for about 20 minutes at a slow speed of about 30 mph all of a sudden multiple warnings flashed, engine, brakes, etc. Steering was stiff and brakes did not feel active, very stiff. I just coasted to a stop on a desolate gravel road, no other traffic. The engine was still running, did not press on the gas for in large red letters the warning panel said "DO NOT DRIVE". The car was very dusty. If we had been on an Interstate at 70 mph that would have been an accident, with steering and brakes inhibited somehow? I shut OFF the engine, waited 10 minutes, started engine again and WARNINGS still active. Shut OFF engine and waited 20 minutes. Restarted engine and looked like warning were starting to clear, and steering and brakes felt normal again. With no WARNINGS showing I drove very slowly for many miles with no further occurrences. Slowly worked my way back across the country to Florida without any further failures. It appears to all be computer related, perhaps sensors failing and the computer shutting down what must be electrical steering and brake assist. At speeds with Interstate traffic, that condition will be an accident. There are no failure codes shown on the access panel. We have an appointment with our Honda service dealer, maybe they will be able to access a computer history to see the failure mode that caused loss of steering and brakes. The fact that a computer can impact those critical systems on a vehicle, is a serious safety issue. Prior to this incident, driving about 30 minutes on a dusty gravel road in Montana, some sensor must have been actuating the rear brake caliper, I could hear the scraping sound of pad on rotor, didn't sense the car slowing. The car was dusty, maybe sensors inhibited, the scraping lasted about 15 minutes, at least that it could be heard in the car. Could be a safety iss | Crash: No Fire: No | Unknown |
| Sep 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving on a winding mountain pass traveling from Bozeman, MT to Butte, MT. I was driving my 2025 Honda Pilot in the inside lane while a semi was traveling in the outside lane ahead of me. As the road curved left, I approached as the semi was ahead in the next lane. I believe my Honda Pilot recognized this as a potential crash and braked hard causing the distance between me and the semi to increase dramatically, even though both vehicles were clearly in their own lanes. Fortunately there was nobody traveling immediately behind me. | Crash: No Fire: No | Unknown |
| Sep 2024 | VISIBILITY/WIPER | Ripples in windshield cause distortion when viewing the road. This is only present in the passenger side on my vehicle. | Crash: No Fire: No | Unknown |
| Sep 2024 | VISIBILITY/WIPER,BACK OVER PREVENTION | Poor back-up camera resolution at night. Almost hit pedestrian due to poor visibility from camera | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN,STRUCTURE,SERVICE BRAKES | The transmission jerks/jumps when accelerating and also as slowing down. The vehicle, including the steering wheel, shakes when braking at speeds above 60mph. Several parts of the body are not put together properly, leaving gaps, overlaps, etc. | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | The vehicle has multiple electrical issues. The biggest problem is with the keyless entry system and remote start. In hot weather (living in SW Arizona), neither system works. Use of a vehicle key is required to enter the vehicle. Upon entry, the vehicle displays "keyless access system problem. See your dealer". The dealership finally diagnosed a problem with a control module. During this time we've had a loaner 2024 Honda Civic that does the exact same thing. Also experiencing problems with the backup camera display blacking out intermittently. The infotainment system regularly drops connection to our cell phones (Apple and Android). | Crash: No Fire: No | Unknown |
| Jul 2024 | STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | I was driving my new 2025 Honda Pilot when I went to make a right turn and the steering system locked on me. I couldn't turn right and was almost in a horrible accident. Thank God that the other vehicles were able to stop in time. But I had to get the car out of traffic with the help of good samaritans. I cut the car off and all the systems dispalyed a error and said to see dealer. It was the most scariest and stressful time. I was late to work, my husband had to leave work to come and get me. I had the car towed to the dealership and was given a rental but I want to know why this happened and what will the Honda do to ensure this won't happen to me or someone else driving that car for it to be a 2025 elite edition. I could have been seriously hurt or killed. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My CMBS stopped my car in the middle of the road coming home one day. There were no other cars around me (in front of me, behind me, or coming towards me). The word “brake” flashed across my dash and then it beeped at me and just stopped in the middle of the road going 55 mph. My kids and elderly mother in law were in the car with me and we were all shaken up and also very glad there were no cars behind us, or else we could have been injured in a rear-end collision. The dealer has had my car for 21 days now and cannot reproduce it, but they asked if I was in the road that it occurred on, because they have had similar complaints from owners. I do not understand why they don’t drive my car down that same road to be able to reproduce the incident. My below email was sent to the dealer on June 18, because the car keeps locking me out with the key fob inside and the dash resets itself, but won’t turn back on, it is just in the constant spinning reset wheel. My attached photos are of the car refusing to lock because it says a door is open or a window is down, when none of that is happening. (The doors are closed and the windows are up.). The CMBS incident occurred on June 24th, I drove home and had Honda tow my car to the dealership. They have had it ever since. | Crash: No Fire: No | Unknown |
| Jun 2024 | VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | My Honda Pilot 2025 vehicle's windshield cracked while driving on the interstate. The crack is on the driver side of the windshield, about 6 inches from the top.The crack begins as a single straight line before branching out into another curving line in the letter "L" shape. A passing vehicle kicked up rock or debris, which formed the crack. There was no collision or major impact on the vehicle. The vehicle was inspected by the manufacturer, but they were unable to assist me in any way because they did not have any windshields available or would be created in the near future for this vehicle. Recognizing the signs of poor-quality windshield, I believe the windshield quality was compromised to its structural integrity. I see it as very major issue in terms of the safety of the driver and passengers. | Crash: No Fire: No | Unknown |