Complaint volume
35 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
35 consumer-submitted complaints on record for the 2025 Honda HR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
35 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, unknown or other, air bags,service brakes,forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 2 crash reports, 0 fire reports, 2 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 7 complaints, with an average reported failure mileage of 4,578 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
35 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | STEERING | I contacted the dealer I purchased the car from on [XXX] Chapman Honda in Tucson Arizona, to schedule an appointment to complete the recall repair. I was told there was a shortage of parts available and I would be put on a waiting list and contacted when the part for my car was available and the work could be scheduled. That was over 60 days ago. This recall is 24V-744 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | Recall on power steering EPS GEARBOX worm. Dealer not finding remedy claiming back order on parts | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The contact owns a 2025 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2025 Honda HR-V. The contact stated while driving at approximately 25 MPH, there was an abnormal sound before the vehicle stalled. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The dealer was contacted and informed the contact that the parts were not yet available for the recall repair. The dealer informed the contact that someone would call the next day; however, the contact was still awaiting a response from the dealer. The vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 4,000. Parts distribution disconnect. | Crash: No Fire: No | 4,000 |
| Dec 2024 | STEERING | I have had a problem with the worm wheel steering box since I first purchased this vehicle. Being new to HONDA, I thought driving the vehicle was supposed to be rough and shaky. However, after some time, I knew it was not normal. I first reached out to HONDA in September and have consistently gotten the run around. I then made another appointment back in October to report it, then was told there was a recall. I asked if I could make an appointment and they said they have no parts, not sure when they will get parts because its on back-order. I went in again in November and my appointment to have the recall looked at was cancelled, therefore they did just an oil change that day. I followed up during that appointment, and was told, again they are unsure when or if they will get parts for the recall. I drive long distances and living in Alaska at very cold temperatures this seems to affect the driving even more. It's at the point of being unsafe to drive. This is a new 2025 Honda HRV, and I am highly disappointed with the service or lack of priority when a Honda Customer with a new vehicle is having safety concerns. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2025 Honda HR-V. The contact stated while his wife was driving at an undisclosed speed, another vehicle suddenly pulled in front of the vehicle. The contact's wife attempted to make a turn, but the steering wheel failed to turn, causing the front driver's side corner of the vehicle to crash into the front passenger's side end of the other vehicle. No further information was available. The air bags did not deploy. The contact's wife did not sustain any injuries. The other driver sustained injuries but no further information was available. A police report was filed. The vehicle was driven to the residence. The vehicle was then taken to the dealer to be repaired. The contact later received notification of NHTSA Campaign Number: 24V744000(steering); however, the dealer informed the contact that the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired and remained in the dealer's possession. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect. | Crash: Yes Fire: No Injuries: 1 | Unknown |
| Dec 2024 | POWER TRAIN | Improperly manufactured EPS gearbox worm wheel and improperly worm hear. Received notice via USPS. Only purchased car Augusta 2024. Local dealer doesn't have the part in stock. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | The contact owns a 2025 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING | The contact owns a 2025 Honda HR-V. The contact received a notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Sep 2024 | FORWARD COLLISION AVOIDANCE | The contact owns a 2025 Honda HR-V. The contact stated while driving at approximately 55 MPH, the Forward Collision Avoidance feature unexpectedly activated, and the vehicle independently stopped. The contact had not depressed the brake pedal. The contact stated no warning light was illuminated. The contact stated that the vehicle had not stalled. The contact had taken the vehicle to a local dealer, where the Forward Collision Avoidance sensor was turned off. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 338. | Crash: No Fire: No | 338 |