Complaint volume
91 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
91 consumer-submitted complaints on record for the 2025 GMC Sierra, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
91 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 3 crash reports, 0 fire reports, 0 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 11 complaints, with an average reported failure mileage of 18,820 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
91 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2026 | ELECTRICAL SYSTEM | Interior Electrical System / Center Console Wireless Charging Pad The plastic housing surrounding the factory wireless phone charging pad in the center console has visibly melted and deformed. The damage is localized to the area directly above/around the induction charging coil, with no similar heat damage to adjacent console plastics, indicating the wireless charging module itself is the heat source. I stopped using this charging location upon noticing the deformation. This appears to be a component overheating defect that poses a potential fire risk if left in continued use. I am not aware of an existing recall or technical service bulletin covering physical melting of this component (existing GM bulletins address intermittent charging function only, not heat damage to plastic). Requesting this be documented and investigated. | Crash: No Fire: No | Unknown |
| Jul 2026 | ENGINE | What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/powertrain failed. The vehicle is a 2025 GMC Sierra 1500 equipped with the 6.2L V8 engine. The engine developed a severe knocking noise and loss of power at approximately 5,545 miles. The vehicle was taken to the GM dealership, where an engine replacement was approved. The failed engine/component may be available for inspection through the dealership or GM, depending on whether it has already been removed or returned to the manufacturer. How was your safety or the safety of others put at risk? The engine failure created a safety concern because the vehicle experienced reduced power/loss of propulsion while being operated. This could have put me and other drivers at risk because a sudden loss of engine power can make it difficult to safely maintain speed, merge, tow, or move the vehicle out of traffic. The issue occurred at very low mileage and without enough warning to prevent the failure. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The problem was confirmed by a GM dealership. The dealer diagnosed the engine failure and GM approved an engine replacement under warranty. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle was inspected by the GM dealership. GM was involved in approving the engine replacement under warranty. To my knowledge, the vehicle has not been inspected by police or insurance representatives. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Prior to the failure, the vehicle developed a severe engine knocking noise and reduced power/lack of power. These symptoms appeared shortly before the engine failure at approximately 5,545 miles. I do not recall any specific warning lamps or messages before the failure, unless the dealership records | Crash: No Fire: No | Unknown |
| Jul 2026 | FORWARD COLLISION AVOIDANCE | The adaptive cruise control has twice unexpectedly applied the brakes with sufficient force to result in a minor whiplash situation of a sore neck. Both times were driving on a two-lane highway traveling between 65-70 mph (cruise control was set a 68 mph) with no vehicles in the lane in front of me. The adaptive cruise control appeared to interpret oncoming traffic as a vehicle in front of me and aggressively applied the brakes, rapidly dropping my speed from 68 mph to the 35 mph range. Brakes were applied with such force that my neck was sore for about two weeks after each incident. My vehicle also has automatic emergency braking (AEB), but I don't believe this system was activated as the warning lamp on the dash and the audible alert was not activated in either situation. These incidents are related to the adaptive cruise control feature, not the AEB system. The dealership has not had an opportunity to inspect the vehicle yet, or any other agencies. In both incidents, no warning lamps or audible alerts were activated. | Crash: No Fire: No | Unknown |
| Jun 2026 | TIRES | 2025 GMC Sierra, purchased new, is showing signs of severe dry rot on 3 of the 4 original tires. The vehicle has less than 8000 miles currently. This level of Dryrot poses a safety hazard for a vehicle that is less than 1 year old. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | While driving at highway speed, my 2025 GMC Sierra suddenly began slowing down without warning and lost propulsion. When I pressed the accelerator, there was no acceleration response. The vehicle felt like it was braking or dragging instead of accelerating, creating a serious crash risk in traffic. A warning message appeared instructing me to “Put in neutral and restart truck.” I followed the instruction, but the vehicle would not restart. It sounded like it was attempting to start, but it would not start normally. A “Service ESC” warning also appeared. The vehicle was towed by AAA to a GMC dealership and remains available for inspection. The dealership provided a diagnostic trouble code report showing active codes: C2A07 Engine Control Module Indicated Torque Signal Malfunction; U0101 Lost Communication with Transmission Control Module; U0131 Lost Communication with Power Steering Control Module; U0140 Lost Communication with Body Control Module; U0146 Lost Communication with Central Gateway Module; U160F Lost Communication with Brake System Control Module 1 on CAN Bus 1; U1611 Lost Communication with Engine Control Module on CAN Bus 2; and U3003 Battery Voltage Circuit Voltage Below Threshold. The vehicle had approximately 22,000 miles at the time of the incident. The failure has not been repaired at the time of this complaint. The concern appears to involve a safety-related electrical, propulsion, powertrain, ESC/brake, and module communication failure that caused sudden loss of propulsion, no acceleration response, warning messages, and a no-start condition. | Crash: No Fire: No | Unknown |
| Jun 2026 | ENGINE | The engine blew | Crash: No Fire: No | Unknown |
| Jun 2026 | ENGINE | Notice during startups and slow speeds engine making taping noises. After bringing my truck in for service I was told my sound was my lifters on the passenger side. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | Either while stopping while driving or parking (forward or reverse) the engine RPMs go up thus wanting to move the vehicle in that direction causing the breaks needing to be applied harder. When you shift into neutral the RPMs go way up (3000). This has happened on this vehicle 3-4 times of which I have video of the latest occurrence. When put into R or D the RPMs are still over 1000. This also happened on the courtesy vehicle same make and model) I was given but on this one the RPMs went up to 5000 of which I also have a video. The dealership has not been able to duplicate the issue as of yet. My fear is that the vehicle will hit someone or something if the break isn't pressed to the floor. It happens very randomly. The dealer currently has my vehicle trying to figure it out. They say GM says there's nothing they can do. No warning lights or messages appeared. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN,ENGINE | Rough idle started at 11,400 miles. Took to GMC dealer near me and had thrust bearing clearance measured. Measured .0054"(within spec). They released truck back to me. 19,400 mile oil change found large metal(non magnetic) slivers in the filter media. I cut filters to check for issues due to known issues with this engine(metal). I called gmc corporate, i was told to not drive the truck. I paid out of pocket for the tow 142 miles away. Dealer told me they checked thrust bearing and came in at .0055", no noises, and no check engine light. Idle is very rough on start up. GM corporate stated a service advisor will call. Never got a call. I have sent and displayed the evidence and offered to show oil filter contents to both dealer and corporaten both have not done anything about this safety issue. This is a SEVERE safety issue. Engine is highly likely to lock up and cause serious injury to both me, my family, and others on the road. Dealer has released truck back to me and my family with clean bill stating they didnt find anything wrong. They refused to see my documentation of metal slivers or the 3 rimg binder full of maintenance records. As of now i will be escalating this to higher up in GMC corporate. SEVERE safety risk for my family and everyone on the road. GMC dealers refusing to diagnose. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN | Engine seized while driving, forced to pull off road to get out of traffic. | Crash: No Fire: No | Unknown |
| Jun 2026 | ENGINE | 6.2L crankshaft failed | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN,ENGINE | In normal operation on Tuesday May 26,2026, the engine experienced catastrophic failure. The engine is the GM L87 6.2 Liter. This was on a highway in the country and I was able to maneuver the truck off the road before an accident occurred. It did leave me stranded and I was required to get it towed on a roll off (It was not drivable) to the dealer where I purchased it. The dealer [XXX] ) inspected my truck and has informed me that the issues with my 2025 Sierra match the issues for the recall GM had for the model years 2021-2025. It will require a new engine, radiator, among many other parts. There weren't any previous warnings. A check engine light only came on once the engine was engine came apart. An oil change on the vehicle by GM was done a month ago. The truck is a 2025 and has approximately 6,600 miles is all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | Upon purchase of my 2025 GMC Sierra, it did not come with a physical manual. I asked the dealer about this and they said they did away with them, only providing the digital version. I contacted GMC recently as I saw the a recall dor 2026 models with this exact issue, but they did not seem to care and it was for 2026 models only. I find this to be a loophole GMC is following, and would just like a manual so I can log maintenance like a normal person without a phone or sitting in my vehicle. Thank you | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | My GMC sierra AT4 with the 3.0L Duramax Diesel, has 1,500 miles on it, when the engine failed. I was traveling from [XXX] to [XXX] , towing a trailer, when the check engine light came, and the truck entered reduced power mode. It immediately slowed the truck without warning - which made for a very dangerous situation for all of the vehicles behind me and for my vehicle. After getting the vehicle and trailer to a dealer, disconnecting the trailer, and then getting the truck in the shop, the dealer defined the OBDII code as being P06DD - Engine oil pressure control solenoid valve stuck off. U0146 - Lost communication with central gateway module, and U1605 - Lost communication with side obstacle detection control module - right on private CAN Bus. The dealer indicated that the P06DD code meant that the thrust bearing on the crankshaft failed and the engine would need to be replaced. The ending only has 1500 miles on it. It turns out that there are MANY GM 3.0L diesel engines that have failed for this issue and that GM issued a Technical Service bulletin in 2025 for this issue - TSB 25-NA-307. I work in the medical device industry and when there is a safety issue with your products - you initiate a RECALL. To date there has been no recall simply the TSB. What is the NHTSA going to do about ensuring that GM, and other manufacturers, are making engines safe? These engines can literally explode - sending metal shards through the engine into the passenger compartment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN | Truck does not automatically shift into park when the door is opened. Getting out of my truck, I forgot to shift into park and opened the door, and the truck moved forward with automatically shifting into park, or applying the parking brake. I have a 2015 Jeep Grand Cherokee that did the same thing. There was a safety recall set forth by the NHTSA to have the car go into park when the door opened to prevent someone for being run over by the vehicle. My 2025 GMC Sierra is experiencing the same issue. I was not harmed, but can definitely see someone getting hurt. | Crash: No Fire: No | Unknown |
| May 2026 | ENGINE | 15000 miles and the engine spun a bearing and the engine blew | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | First occurrence was 02/27/2026 - onstar detecated a critical issue, the check esc, check tsc words came on in the center dash, then the orange lights came on and my truck went into limp mode at a stop light. I had to limp mode a mile to the nearest dealer. Where nothing was repaired just reset. Second occurrence - exhaust flap valve failed creating chirping noise resulting in a muffler replacement on 04/28/2026 - picked the vehicle up on 04/30/2026 Third occurrence - 05/01/2026 came out after a wedding to start my truck which it immediately repeated the first occurrence, check esc, check tsc with the orange lights and chugging. recorded on camera now the trucks been at the dealership awaiting updates. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | Got in started Truck and there is no Sound anywhere... none for blinkers, radio, warning lights if there to be any. ZERO sounds. This has been investigated by Hertrich Service--showed video of no sounds coming from truck speakers at all. This is safety hazard with no audio warnings or blinkers, flasher sounds at all. | Crash: No Fire: No | Unknown |
| Apr 2026 | TIRES | The contact owns a 2025 GMC 1500 equipped with Bridgestone Tires, Tire Line: Dueler, Tire Size: 275/60/R20. While washing the vehicle, the contact became aware that the sidewalls on all four tires were cracked. The tires were the original equipment. The dealer was contacted and made aware of the issue; however, the contact was informed that the tires were not under warranty. The tires were not replaced. The manufacturer was not informed of the failure. The approximate failure mileage was 12,000. The VIN was not available. | Crash: No Fire: No | 12,000 |
| Apr 2026 | UNKNOWN OR OTHER | I did not receive an owners manual when my vehicle was purchased new on January 15 2025. I reported it to the dealership and to GMC both times they said too bad, access it online. I contacted GMC again after recall N252540430 was issued but they still refuse to provide an owners manual because 2025 Sierra 1500 isn't listed it's only the 26 model year. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE | I bought a brand-new GMC 1500 6.2L AT4 back in 2025. Never have an engine recall. At 39K miles, lost power, and ended up replacing the camshaft and lifters. 2K miles later went back to the dealer for engine replacement. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | Safety Complaint – Delayed Acceleration from Automatic Engine Stop/Start I am reporting a safety concern regarding the automatic engine stop/start system in my GMC truck. During normal operation, the system shuts the engine off when the vehicle comes to a complete stop. When I release the brake and press the accelerator, there is a noticeable delay while the engine restarts before power is delivered to the wheels. This creates a hesitation between driver input and vehicle response. This delay presents a safety concern because it affects my ability to react quickly in situations that require immediate acceleration. I have experienced multiple real-world scenarios where this hesitation impacts safe operation: While stopped at an intersection preparing to turn, I observed oncoming traffic approaching faster than expected. When I attempted to accelerate to complete the turn, the delay caused by the engine restart reduced my ability to clear the intersection promptly. In stop-and-go traffic, I needed to move forward quickly to maintain safe spacing or respond to changing traffic conditions. The hesitation before acceleration limited my ability to react immediately. When pulling into traffic from a parking lot or side street, heavy traffic often creates small gaps that require prompt acceleration. Due to the delay in engine restart, it is difficult to accurately gauge and anticipate the truck’s response when pressing the accelerator. With this hesitation, safely merging into traffic in these conditions becomes extremely difficult and, at times, effectively impossible. In situations where a vehicle encroaches into my lane or a hazard develops unexpectedly, the delayed throttle response reduces my ability to maneuver out of the way quickly. This is not simply a convenience issue. The system introduces a delay between driver input and vehicle response, which can reduce reaction time in situations where immediate acceleration is necessary to avoid a potential hazard. | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2025 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the engine made abnormal knocking sounds. No warning light was illuminated. The vehicle was taken to the dealer, who discovered metal shavings inside the engine oil and determined that the crankshaft bearings had failed. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired and remained with the dealer. The manufacturer was made aware of the failure. The failure mileage was 26,634. | Crash: No Fire: No | 26,634 |
| Apr 2026 | FORWARD COLLISION AVOIDANCE | I am reporting a serious safety issue involving unintended acceleration in my vehicle. The vehicle accelerates unexpectedly without driver input (specifically without pressing the “resume” function), requiring immediate braking to regain control. This issue has occurred numerous times over the past 4–5 months. Incidents have primarily happened at low speeds (approximately 20–25 mph or less), including while making turns, exiting parking lots, and once in our yard, where the vehicle nearly struck our home. The problem has occurred both when adaptive cruise control was active and when it was turned off. In the most recent incident, adaptive cruise control was off, and the vehicle suddenly accelerated while traveling in about 20–25 mph on the main street. The driver had to apply the brakes forcefully to avoid a collision with the vehicle in front. There have been no warning lights, alerts, or messages prior to these events. During at least one incident, a “braking required” message appeared only after the unintended acceleration had already begun. The vehicle has been taken to a GMC dealership multiple times, but the issue has not been duplicated by them. The dealer suggested the possibility of accidental activation of the “resume” button; however, this did not occur. The vehicle is currently at the dealership (since April 6) and is available for inspection. This defect presents a significant safety hazard to the occupants of the vehicle and to others on the road. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES | I stopped at a stoplight and my truck shut off, the doors unlocked and then immediately restarted and then came up with a bunch of errors telling me that my brake system failed and to get the traction control serviced. I then had no power braking. This is the second time my truck has shut off at a light and restarted, but I don’t lose my brakes the first time. | Crash: No Fire: No | Unknown |