Complaint volume
209 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Chevrolet Equinox Complaints
209 consumer-submitted complaints on record for the 2025 Chevrolet Equinox, grouped by component category.
209 Total complaints
7 Crash reports
0 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 23 complaints, with an average reported failure mileage of 9,798 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Chevrolet Equinox?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Chevrolet Equinox complaints?
7 Crash
0 Fire
3 Injury
0 Fatality
4 Towed
4 Medical attention
What are the most common 2025 Chevrolet Equinox complaint categories?
ELECTRICAL SYSTEM 29
UNKNOWN OR OTHER 24
VISIBILITY/WIPER 16
POWER TRAIN 11
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 9
EXTERIOR LIGHTING 6
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 6
ENGINE 5
FORWARD COLLISION AVOIDANCE 5
FUEL/PROPULSION SYSTEM 4
209 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2026 | STEERING | The lower plastic trim/bezel piece at the base of the steering wheel repeatedly detaches from the steering wheel while the vehicle is in use. It has come loose [and fallen off] on multiple occasions. The component is still in my possession and is available for inspection upon request. I believe the retaining fastener securing this trim piece was overtightened during manufacturing, which stripped or damaged the mounting boss/threads in the plastic so that the part can no longer be held securely. Reinstalling the piece does not resolve the issue; it works loose again during normal driving. This creates a safety risk. The trim is located on the steering wheel itself, directly adjacent to the driver airbag module. A piece that detaches during driving becomes a loose object in the driver's lap or footwell, which is a distraction and a potential interference with pedal operation. It also raises concern about the integrity of the surrounding steering wheel assembly and airbag cover in a deployment event, since the mounting point appears to be damaged. I have taken the vehicle to three separate franchised GM dealers. The condition was observed by dealer personnel; however, the repair was denied under the factory warranty by the manufacturer. To my knowledge no root-cause inspection or teardown of the mounting point has been performed, and the manufacturer has not inspected the vehicle directly. The vehicle has not been inspected by police or insurance representatives. There were no warning lamps, chimes, or dashboard messages preceding or accompanying the failure — this is a mechanical/fastener failure with no associated electronic indicator. The first detachment occurred at approximately 8,000 miles, while the vehicle was under the original factory bumper-to-bumper warranty. | Crash: No Fire: No | Unknown |
| Jul 2026 | ELECTRICAL SYSTEM | The On Star component failed mid- drive, resulting in loss of navigation and emergency calling. This happened before, parts were replaced and it has happened again. | Crash: No Fire: No | Unknown |
| Jul 2026 | VISIBILITY/WIPER | The 2025 Chevrolet Equinox EV suffers from a severe engineering design flaw in its front dashboard that creates a critical safety hazard. Under normal daylight driving conditions, the design of the dashboard surface produce an extreme, blinding glare across the inside of the windshield. This intense reflection completely obliterates the driver's forward line of sight. Because this visual obstruction occurs suddenly depending on the angle of the sun, it creates an immediate and dangerous crash hazard. It severely compromises the driver’s ability to see pedestrians, oncoming traffic, and road obstacles, making the vehicle unsafe to operate during sunny days. General Motors is aware of this widespread visibility defect but has failed to issue a legitimate safety recall to fix the underlying engineering flaw. Instead, the manufacturer is offering aftermarket fabric dashboard mats to affected owners as a remedy. This band-aid solution is entirely unacceptable. These fabric mats ruin the aesthetic appearance of a brand-new vehicle, present long-term durability and cleanliness issues, and fail to address the root engineering defect. A temporary, cosmetic cover-up is not a substitute for a true safety remedy. The National Highway Traffic Safety Administration needs to open a formal investigation into this visibility hazard. The manufacturer must be compelled to issue a proper safety recall that provides a permanent, engineered solution to eliminate this hazardous windshield glare. | Crash: No Fire: No | Unknown |
| Jul 2026 | BACK OVER PREVENTION | Phantom automatic emergency rear breaking | Crash: No Fire: No | Unknown |
| Jul 2026 | FORWARD COLLISION AVOIDANCE | I have had multiple times where my car kicks in the automatic emergency brake because it things I’m about to hit something. All those instances that it has happened, I was not about to hit something and the car short stops and stops in the middle of the street which is so dangerous because then I quickly have to start my car so that someone doesn’t crash into me since I’m stopped in middle of the road | Crash: No Fire: No | Unknown |
| Jun 2026 | FUEL/PROPULSION SYSTEM | That makes OnStar's role even more damning — they understand the problem, can't fix it, and don't even know their own system well enough to walk you through the workaround. Here's the complete final draft: The navigation system on my 2025 Chevrolet Equinox EV will silently change my set destination without notification or driver consent. I will enter a destination, and the system will reroute me to a different location — a ChargeAmerica charging station — without alerting me that it has done so. I only discover this has happened after I am already committed to the new route, potentially in an unfamiliar or unsafe area. This behavior appears to be driven by a pre-configured commercial partnership between GM and ChargeAmerica, prioritizing that network regardless of its proximity to other available charging options or the driver's intended route. The system cannot be overridden or disabled by the owner. On one occasion this silent rerouting directed me approximately 40 miles in the opposite direction of my destination, bypassing closer charging options, leaving me critically low on charge and nearly requiring a tow. This has affected me on two separate occasions. I have had extensive discussions with OnStar regarding this issue. OnStar representatives confirmed that this behavior is occurring but stated they have no ability to fix it. They were also unable to direct me to the charging menu setting that enables routing to Tesla Superchargers — a workaround I had to locate myself. Additionally, some Tesla Supercharger locations are restricted to Tesla vehicles only, with no warning provided by the navigation system. I used my remaining range to reach one such station only to discover I could not charge there. The vehicle is available for inspection upon request. No warning lamps appeared. The system functioned as designed — the design itself is the safety hazard. | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM | I’ve owned this vehicle since new, and I’ve asked the dealership twice as well as contacted GM/OnStar customer relations. At speeds above roughly 65 mph, the interior turn signal indicator sound can’t be heard. I end up driving until the “turn signal left on” alert goes off, which is loud enough to notice. Since the sound comes from the audio system, I don’t see any way to change it through settings or aftermarket options. One of the safty issues is on crowded highways other driver attempt to get into my lane thinking I am about to change lanes again. | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | My telematics module for onstar is draining power from the car's battery which has been not allowing me to start after I turn it off without having to jumpstart it. Also when I do jump start it, the cruise control don't work and service messages pop up on my HUD. The dealership said it's undrivable due to safety concerns and the part is backordered for an unknown ETA. | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM | Telematic module diagnosed to fail by the dealer service department. Replacement part is not available after 3 months, and not ETA from GM parts department. | Crash: No Fire: No | Unknown |
| Jun 2026 | SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR | The contact owns a 2025 Chevrolet Equinox. The contact stated that during the winter months, it was difficult to connect the charger to the vehicle due to the ice. The contact stated that the tire pressure warning light was illuminated constantly. Additionally, while driving and depressing the brake pedal, there was squeaking sound coming from the brakes. The contact stated that dealer was contacted about the tire pressure warning lights, and the vehicle was repaired; however, the failures persisted. The manufacturer was made aware of the failures. The failure mileage was approximately 13,040. | Crash: No Fire: No | 13,040 |
| Jun 2026 | VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | The Chevrolet Equinox EV has a large blind spot because of the size of the front window pillars and the adjacent side view mirror. To quote from an Internet search, "This creates a significant blind spot when preparing to make left at intersections, making it difficult to spot pedestrians cyclists, or oncoming traffic." My vehicle was involved in an accident during a left turn in which I believe the blind spot was a significant factor. The Chevrolet Equinox EV is supposed to be equipped with "enhanced automatic emergency braking" which, if so, did not function to prevent an accident. | Crash: Yes Fire: No Injuries: 1 Medical attention | Unknown |
| Jun 2026 | SERVICE BRAKES | The vehicle owner took the vehicle to the dealer Greco Chevrolet of Fort Lauderdale The dealer reported no vehicle failures. The braking system melted due to right temperatures. The dealer reported DTC C0072 Brake System Temperature too high. Report stated front rotor temperature reached greater than 1112 degrees Fahrenheit, and that the rear rotors reached greater than 932 Fahrenheit. The report stated that the high temperature was caused by: -Antilock Braking System -Traction Control System -Vehicle Stability Control No warning lights shown in the vehicle. The dealer gave the owner the number 833-948-4631 to speak with GM tech support. The case was referred to GM Concierge 833-382-4389 Owner alleges that this could only be caused by faulty materials in the batch of this vehicle construction. Is concerning that the manufacturer did not come to the dealer to determine the causes of failure. Is very possible that the same materials were used in building other vehicles in the same batch. Concerning also that these high temperatures could cause fires in the wheels during operation. Is quite urgent that NHTSA visits this dealer and performs a non-bias inspection of the vehicle and the alleged bad materials. | Crash: No Fire: No | Unknown |
| Jun 2026 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | The vehicle lost acceleration/propulsion while traveling at highway speed on a major bridge with limited safe shoulder space. The vehicle suddenly stopped providing power needed to maintain speed in fast-moving traffic. Passengers included an infant, young child, and other family members. This created a serious safety risk because there was little room to safely pull over while traffic continued around the vehicle. The vehicle was towed to an authorized Chevrolet dealer and is available for inspection. The cause has not yet been confirmed. The vehicle has about 15,000 miles. Shortly after the lease began, the check engine light came on intermittently and then turned off the next time the vehicle was driven. There have also been prior concerns with unexpected automatic emergency braking behavior. This complaint is being filed because sudden loss of acceleration/propulsion at highway speed on a bridge creates a serious crash risk. | Crash: No Fire: No | Unknown |
| Jun 2026 | TIRES | Under 13k miles the tire developed a bubble on the sidewall. The week is 3824 which is just two weeks prior to the 4024 tire run that was recalled. | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | Deconosco por que fue este en el sistema | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | Turn Signal starts flashing left after turning right. Happens fairly consistently. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | While driving my 2025 Chevrolet Equinox, the vehicle experienced a sudden power and drivability issue. The vehicle began to decelerate on its own while in motion, even though I was actively driving. A warning notification appeared on the driver dashboard, and shortly after, the vehicle power shut off. This creates a serious safety concern because the vehicle can unexpectedly lose speed and/or power while driving in traffic. The issue appears to involve the transmission, powertrain, or vehicle electrical/power management system. The loss of acceleration and sudden deceleration could increase the risk of a crash, especially at highway speeds or in heavy traffic. This incident occurred while the vehicle was being driven, not while parked. The warning message appeared on the dash before or during the power loss. I am reporting this because the vehicle’s sudden deceleration and power shutdown while driving could be a safety defect. I am requesting that NHTSA review whether this issue is related to a known defect, recall, transmission issue, powertrain control issue, or electrical system failure affecting the 2025 Chevrolet Equinox. | Crash: No Fire: No | Unknown |
| May 2026 | VISIBILITY/WIPER | The front windshield reflects the dash below making it difficult to see out the windshield. Visibility is extremely important while driving. This is obviously on continual problem during daylight hours. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN | The contact owns a 2025 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the transmission independently shifted into neutral. No warning light illuminated. The vehicle lost motive power. The contact stated that the vehicle stopped in the middle of a busy road. The contact stated that while attempting to start the vehicle, the vehicle started. In addition, the contact stated that the failure was persistent. In addition, the contact stated that later the check engine warning light illuminated. The vehicle was taken to the dealer, however the vehicle had not been inspected. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. | Crash: No Fire: No | 24,000 |
| May 2026 | SERVICE BRAKES | While in a parking lot going about 10mph or less, a car pulled out from a parking space on the left. I did a full brake and despite being dry, warm pavement, the car activated abs and released some brake pressure and allowed the car to continue to move. This ment that my braking distance increased by about 5-10 feet more than you'd expect. I have had this happen 3 times, each time a car was pulling out perpendicular on the left. I tried to replicate this in an open parking lot and it never repeated therefore I think it has something to do with the car approaching on the left and the active braking system. | Crash: No Fire: No | Unknown |
| May 2026 | EXTERIOR LIGHTING,ENGINE | The back lighting for the controls does not work the check engine light is on the dealer said there is no fix for either one of these items at this time | Crash: No Fire: No | Unknown |
| May 2026 | STEERING,SUSPENSION,POWER TRAIN | This vehicle makes a noise that sounds like your driving over rumble strips. The front end shakes and there is a hard vibration. I purchased this vehicle used on 5/5/26 and it’s been in the dealership twice already. The Onstar module is defective and now this noise and vibration. The shaking starts upon accelerating. The dealership, Central GMC/Buick of Jonesboro, AR. told me that GM knew about the problems and that their Engineers did know the fix yet. They say it’s not a safety issue but This is an unsafe vehicle and GM knows it’s unsafe. I’m afraid to drive it. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM | My vehicle OnStar telematic module has shorted out the complete electrical system. This module is backordered. No time frame was told it could be months. Many GM vehicle have the same problem. The vehicle can stop while sitting or driving. This vehicle is unsafe to drive i traded it to the dealership. They will hold on to it until(if & when) they get the part. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM | telematic defective waiting 7 weeks still no eta... safety issue if battery loses power | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM | Onstar module faulty causing parasitic battery drain unable to get a loaner car | Crash: No Fire: No | Unknown |