Complaint volume
69 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Acura MDX Complaints
69 consumer-submitted complaints on record for the 2025 Acura MDX, grouped by component category.
69 Total complaints
1 Crash reports
0 Fire reports
1 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 1 crash report, 0 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 5 complaints, with an average reported failure mileage of 13,405 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Acura MDX?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Acura MDX
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Acura MDX complaints?
1 Crash
0 Fire
1 Injury
0 Fatality
2 Towed
1 Medical attention
What are the most common 2025 Acura MDX complaint categories?
ENGINE 28
UNKNOWN OR OTHER 11
ELECTRICAL SYSTEM 10
ELECTRICAL SYSTEM,ENGINE 4
FUEL/PROPULSION SYSTEM 4
BACK OVER PREVENTION 2
SERVICE BRAKES 2
AIR BAGS 1
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 1
FUEL SYSTEM, GASOLINE 1
69 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE | When the auto idle stop system is enabled my Acura will shut down completely when the vehicle comes to a complete stop and the idle stop system will not reengage as it should when your foot comes off the brake and the car shuts completely off and goes into park. This has happened 3 times, the last one occurring on a very busy highway, and I'm thankful I wasn't rear ended by the car behind me. Traffic had to go around me which caused quite a hazard pulling out into a fast moving lane. It finally responded, restarted and I was able to move forward. It was taken into the dealership and they weren't able to recreate the occurrence for the short time that they had it (one week). There was no warning prior to failure. I have called Acura Client Relations and they turned it over to their Management team, gave me a case number and I haven't heard from them as of this complaint. Reading your website I see many others having and reporting this same dangerous experience with their 2025 Acura MDX. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | The power and motor on the moonroof and sunshade has failed multiple Times in the first year of owning the car. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | When the automatic engine start/stop is enabled, my car will shut down. To the point where it has to be completely off, then restarted. This has happened twice, the first time was on 9/28/2025 and the second time was on 10/29/2025. We were in traffic, and the car behind me, almost ran into me, as I stalled. the lighted symbols on the dashboard were illuminated during this experience, but I am not sure which ones, as I was in a panicked state given that my child was in the car with me and this almost caused me to get hit by car behind me. I have not had this checked by the dealer yet, but I am scheduling the appointment for as soon as possible. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Car engine sometimes does not restart when the auto start-stop feature is engaged. Car engine is also sluggish to restart when it does work. My local Acura dealer evaluated the car on 10/15/25, found battery was low. Battery was replaced that day, and things seemed okay for about a week. Today (10/21) when I was stopped at a traffic light, the issue returned and my car would not restart after going into auto start-stop. The car had been on for about 30 minutes. When I tried to restart the engine, it took three tries before finally turning over. Fortunately, this has only happened thus far for me at stoplights, but safety could definitely be impacted if the engine does not turn back on and the car needs to be maneuvered quickly. No warning lights or messages appeared prior to the issue. This started for me about 3 weeks ago. No accidents or known issues with the car prior to the issue. There does not seem to be a predictable pattern to the auto start-stop feature failing. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | My 2025 Acura MDX randomly turns off when in Auto Stop/Start mode at stoplights and I have to restart it. After it happen twice, my husband took it to the dealer, and they could not find anything wrong with it. It happened a third time and this time the dealer kept it for a week. They found nothing so their system doesn't detect problems well. I had their loaner, a 2025 MDX A-Spec. I was driving the vehicle into a parking space at my office which faces a 4-lane highway. My foot was on the brake, and I was 2/3rds into the space. Suddenly the car lunges forward, revs up and takes off over the curb, over 3 bushes and down a sloped hill into the highway. I could not stop the vehicle! My hands were on the steering wheel and my foot on the brake as I was bracing for impact with another vehicle. Thankfully there were no cars in the lane! As I entered the right lane a car passed by me. The engine then revved down, and I was able to gain control of the car and pull into the parking lot. I have met with the managers at the dealership. They still cannot find what's wrong with my car as the computer doesn't show anything. They have run a test on the loaner car as well and said they could not find any issues with it either. They are calling in an engineer to inspect the loaner car. I or someone else could have been badly injured or killed! I feel the MDX A-Spec I was driving is a deadly vehicle, and I do not want this to happen to anyone else!! There were no warning messages or problems prior to the incidence My hope is that there would be an investigation into this vehicle and into Honda/Acura to see it there is safety issues with their vehicles. The photos are of the area the incident happened. The dealer has the vehicle. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | FUEL SYSTEM, GASOLINE | The contact owns a 2025 Acura MDX. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as intended, causing the vehicle to decelerate unintendedly. Several unknown warning lights were illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed, and determined that the throttle body was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure and suggested that the vehicle be taken to the dealer for assistance. The approximate failure mileage was 6,000. | Crash: No Fire: No | 6,000 |
| Sep 2025 | UNKNOWN OR OTHER,ENGINE | During three separate incidents, my vehicle’s engine unexpectedly shut off without warning, twice in the middle of moving traffic and once while idling in a drive-thru when the engine idle stop/start feature was engaged. In each case the vehicle did not immediately restart, leaving me and my family exposed to oncoming traffic and high-speed vehicles, especially once while exiting a highway. The malfunction appears related to the engine’s idle stop/start or fuel/ignition system, but no specific component has been identified; the vehicle remains available for inspection upon request. Although I reported the incidents to the dealership, they stated they could not reproduce the problem and therefore could not repair it. . No warning lamps, error messages, or other visible symptoms appeared before or during any of the shutdowns, the engine simply stopped running, so there was no advance notice before the failures occurred. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | When driving and the stopping the auto start/stop feature does not rengage and the car places itself in park and becomes disabled and difficult to restart. When driving on a major highway when I was in traffic the car shut down, put itself into park and would not restart upon removing my foot from the brake. It then gave numerous error messages and would not respond to any commands. Traffic started moving and cars were then needing to go around my disabled vehicle. It finally responded to me trying to restart it. We had the car checked the week before it happened due to it being slow to re-engage when the auto start stop would be used. The dealership reported that there was nothing wrong. Brought it back after is was disabled on the highway for 5 minutes and they are still saying there is nothing wrong if they do not see it happen themselves. It is a danger to drive. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,ENGINE | While driving in traffic, my vehicle suddenly shut down without warning. The engine stalled, and I lost power to steering and braking, creating a serious safety risk for myself and other drivers around me. The problem has occurred more than three time. At the time of the failure, there were no warning lamps a message display showing to continue to drive depress brake pedal and push switch there was no check engine light showing. I had to shut the whole car off open the door and re start the car. The issue has been inspected on 08-13-25 by a acura dealer / mechanic. I was told it was the battery and it was covered under warranty. They found no other issues. The car shut down on me again on 08-19-25 and on 08-30-25 with my family in the car. This unexpected shutdown placed me in danger of a potential collision, and I am concerned that this may indicate a larger defect affecting this vehicle. I can get a receipt from the acura service department if needed. | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER | This is a known issue with Acura that they have not addressed. The software cannot be updated due to a flaw in their design. The dealerships cannot even update the software since it is designed to only be updated via a WiFi connection, which does not work. This is critical, because the 2025 MDX is actually a major departure from prior years in how the brakes and other functions operate. When I brake, it is very rough and uneven and the engine revs and surges the vehicle forward. Only a software update could possibly fix this, but this is not possible, due to the lack of any access to the car's electronics. Quite frankly, Acura marketed this vehicle to be vastly superior to prior year models, but they cut out various features (including a hard wire connection to the electronics). | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | Idle stop causing engine to shut down. This has happened three times! It’s very dangerous. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE | The auto start/stop system failed to restart at a stop light. This was an issue on the older MDX and TLX vehicles with the 3.5L V6 which resulted in a large recall. The recall has not been extended to cover the 2025 MDX and the dealership is refusing to fix the issue or acknowledge it despite having a video to prove it occurred. Acura is knowingly selling these vehicles with a dangerous safety defect that will occur at random. Please consider investigating this matter further as I am concerned for my safety and the safety of my passengers. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | The geniuses at Acura / Honda quit installing SiriusXM in the 2025 MDX and instead relies on the user's cell phone paired to the "radio" to get SiriusXM. My issue is that it cuts out when my cell phone doesn't have a clear view of the SiriusXM satellite. Sometimes it continues when reception improves, but most times I have to reboot the SIrusXM app on my cell phone. This quite dangerous in traffic and definitely is not a safe action. I'm quite ready to change cars because I don't want someone to get hurt because of this design flaw. This has been happening since I bought the car in January but is getting more frequent with the foliage on the trees. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | The car sometimes brakes on its own, and sometimes it brakes more or less than normal. Also, sometimes when I try to turn it on, it struggles to do so. | Crash: No Fire: No | Unknown |
| Jul 2025 | BACK OVER PREVENTION | The contact owns a 2025 Acura MDX. The contact stated that while shifted into reverse(R), the rear-view camera display failed to function as needed. The contact stated that the vehicle failed to respond while shifted into reverse (R). The contact stated that the failure was intermittent. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 25V032000 (Back Over Prevention, Equipment); however, the VIN was not included. The failure mileage was approximately 12,000. | Crash: No Fire: No | 12,000 |
| Jul 2025 | TIRES | Tires have 3k miles . For the past 2 weeks, we have had a slow leak. Must refill air every 3 days. Spent one day at Tire Kingdom, but they could not detect anything. Then the Acura Dealer says there is a leak, but can't find it. We have no choice but to purchase a new tire. This is wrong - th I am retired on a fixed income and must buy a tire for a 3-month-old vehicle! | Crash: No Fire: No | Unknown |
| May 2025 | AIR BAGS | (1) My airbag's did not deploy when an another car drove into the front of my car causing extensive damage. It has been deemed a total loss by Liberty Mutual (claim #[XXX]) and will be towed in a day or two to their salvage yard from the auto body shop. (2) Based on what I was told by the claim adjuster, body shop and police they didn't understand why they didn't deploy, especially since one of the air bag sensors was directly in front of the impact. (3) No - Acura has not been easy to communicate with and assigned me a case #[XXX] but after I answered their questions by email a few days ago they have stopped communicating with me. (4) The car has been inspected by the body shop and Liberty Mutual. (5) No INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Towed | Unknown |
| Jan 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My new Acura MDX has very soft braking under normal braking and with harder braking the pedal normally is at the same level as the accelerator pedal which I feel could be a safety issue if your foot is then pressing both pedals at the same time. Also, when driving with adaptive cruise activated, when the car starts to brake on its own following another slower car, with my foot resting on the accelerator, the brake petal will activate and sometimes trap my foot between brake and accelerator petals. This is new to Acura as this is my third MDX since 2014. It has been noted on u-tube videos of the new MDX's. The dealer says it is not an adjustable brake system. The car can be hard to stop with a heavy load. Nothing I have ever experience before with any car. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2024 | SUSPENSION | on 8/24, I purchased an acura mdx 2025 technology package.We drove home from the dealer, my mother heard a rattling noise but thought it was the car seat making the noise.The next day,I heard the noise again,it was coming from the right, rear back,I checked,and saw the wheel liner loose and thought the noise was being cause by a loose liner.My mother said we had to go back to the dealer on 8/31 to pick up the wheel lock and weather mats and we would have them check the liner.As the week went by,the noise was more often.On the way to the dealer, we could hear the noise after every bump or turning right.We gave this information to the dealer,we said we thought it was a loose liner but were not sure anymore as the rattling was more often.We did not feel safe driving home.They provided us a loaner and said they would look into it.On 9/4 they sent a text that the rear sway bar link was faulty, the part was ordered and the car should be ready by Friday.My mom emailed them to ask if by faulty,they meant it was loose or broken,they checked and said it was broken.It was expressed to them that this was concerning because it was a brand new vehicle,that we felt blessed that we decided to leave the car,had we driven back home, God knows what could have happened since a broken link can cause you to lose control and get into an accident.We asked if they would report it to the manufacturer or NHTSA? They did not reply. But text a day after stating that we must have gone through a pothole at high speed or hit something,and we were liable for the cost.After my mother sent an email and spoke with them saying that if it was not caused by us,that if the issue was there,was it caused during transporting the car from The manufacturer to the dealer?they said that the car was fixed and there would be no charge but kept insisting that we were at fault,that it happens alot,where people walk out of the dealer and come back with something broken the next day. (more to say but no space) | Crash: No Fire: No | Unknown |