Complaint volume
56 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
56 consumer-submitted complaints on record for the 2024 Volkswagen Tiguan, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
56 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are unknown or other, engine, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 2 crash reports, 4 fire reports, 0 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 3 complaints, with an average reported failure mileage of 25,767 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
56 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2024 | UNKNOWN OR OTHER | When you need the navigation the screen will go black or keep buffering. Radio will not stay connected to my phone. Phone calls are very slow. | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER | Driver side door randomly opens while driving! Then when the car detects the door is open it puts itself in park while driving no matter what speed you are going. Ive had this car for 2 months it has less than 1000 miles. Once home I finally inspected the latch area on the car side and the door and both areas were extremely hot. This is very much a safety issue! | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | An SOS error shows and when this occurs I am unable to use the SOS crash function, as well as navigation and calling. It has been back to the dealer twice for repair but it still occurs. Volkswagen states there is no fix at this time. | Crash: No Fire: No | Unknown |
| Jul 2024 | UNKNOWN OR OTHER | Since purchase, this vehicle has an SOS error that disables the SOS emergency assistance and communication functions. It has been back to the dealer twice and they are unable to repair. The manager has told be that VW is aware but there is no fix at this time. I suspect this disables crash detection and emergency functions as well. | Crash: No Fire: No | Unknown |
| Jul 2024 | VISIBILITY/WIPER | Glass is broken | Crash: No Fire: No | Unknown |
| Apr 2024 | UNKNOWN OR OTHER | The car has built in NAV. It loses location. I was traveling in traffic in an unknown area. Nav started prompting to turn where there is no road. Looked at the screen, I was nowhere near the location showing. It was randomly moving to different locations. The dealer said it was a known issue and they have no fix. They are waiting for an update but no ETA on it. They have been saying this for years by my research. No warning lamps or errors show up. It poses a safety concern as it can tell you to turn down streets that are incorrect in traffic which is dangerous. | Crash: No Fire: No | Unknown |