Complaint volume
46 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Volkswagen ID.4 Complaints
46 consumer-submitted complaints on record for the 2024 Volkswagen ID.4, grouped by component category.
46 Total complaints
3 Crash reports
1 Fire reports
1 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 3 crash reports, 1 fire report, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 4 complaints, with an average reported failure mileage of 2,350 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, structure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Volkswagen ID.4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Volkswagen ID.4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Volkswagen ID.4 complaints?
3 Crash
1 Fire
1 Injury
0 Fatality
3 Towed
1 Medical attention
What are the most common 2024 Volkswagen ID.4 complaint categories?
ELECTRICAL SYSTEM 7
UNKNOWN OR OTHER 6
STRUCTURE 4
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 3
ELECTRICAL SYSTEM,ENGINE 2
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 2
FORWARD COLLISION AVOIDANCE 2
BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE 1
46 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | ID.4 2024 Pro AWD (Canada) Cannot connect to CARNET (Since June 16 2024, for past 5 days), vehicle breaks suddenly on highway. Dash displays approaching intersection but there's no intersection. Traumatizing experience. 1. Vehicle was connected to Google map, but VW insists on trusting their own navigation system (even though it's not working). 2. No way for user to connect the car's network to be "online" using personal cellphone data. (Forcing user to buy CARNET package, otherwise safety is not guaranteed) 3. For a 2024 EV, vehicle should at least design safety measure for such scenario. If the driver's hands are detected on the steering wheel, and ACC is ON. The car will NOT auto break during intersection. (It doesn't break BEFORE the intersection any way!!!) In uploaded picture taken in an intersection. Connected to google map, but vehicle dashboard displays current road is 100 KM/H zone. (It's a 50KM/H zone). Driver safety cannot be promised!!!! | Crash: No Fire: No | Unknown |
| Jun 2025 | STRUCTURE | The contact owns a 2024 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was not yet available. Additionally, the contact stated that the vehicle failed to charge intermittently. The vehicle was taken to the dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The contact was concerned that the charging failure was related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,ENGINE | Car will not start, although there is 70% charge. This has occurred 3 times. Gets towed to deal where they tell us "it magically fixed itself." Error message states that 12v battery is not working. Was advised by dealer that recall would not fix this problem. THey advised this can happen any time the car is charged (EV vehicle) and we will just have to tow it back to be "reset" each time. | Crash: No Fire: No | Unknown |
| May 2025 | STRUCTURE | The contact owns a 2024 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER | My 2024 vw Id4 has 2 long ignored safety recalls. The dealer i bought car from won't respond and I'm very far down the waiting list for repairs. My car isn't in a garage and one of the recalls for the door handles is worsened by it being always outdoors. Would you please help me get both recalls fixed? | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | 5/22/2025, Thursday morning I unplugged my car that was parked inside my garage. I sat down, tapped the pedal to turn on my “ignition mode” and within a few moments my windshield shot a massive flame in front of me and began sparking shooting glass from both heating elements. Glass shards landed on my hood and garage floor. My windshield was smoking and the amount of heat generated melted some of the glass around the area where the heating elements connect to the glass on the interior of my vehicle. My dealership fought me hard saying I had a crack that caused the fire and advised me to file an insurance claim for this “accident” and also continuing driving my vehicle that had just caught fire momentarily. Thankfully the fuse blew and that’s why the fire stopped but my concern is how much heat had to be generated to spontaneously combust my glass and then melt it! I refused to accept their response and after an entire day of arguing with VW customer support and the dealership. I repeatedly asked for a diagnostic of my windshield heating element module and the amount of electricity it was giving. The dealership declined to diagnose my car and removed the heated windshield fuse per my request. I spoke with the dealership owner who finally contacted their field service advisor who advised I should not drive my vehicle that caught fire and instead are going to further investigate my concern. I struggle to trust an actual investigation will be performed and hope they do not simply replace the windshield and ignore the safety hazard of my window shooting a flame and combusting glass. | Crash: No Fire: Yes | Unknown |
| May 2025 | SERVICE BRAKES, HYDRAULIC | The contact leased a 2024 Volkswagen ID.4. The contact stated that the brake pedal was depressed to the floorboard, and there was a loss of pressure on the brake pedal. The contact stated that the vehicle continued to roll but eventually came to a stop. The vehicle was taken to the local dealer on three occasions, who was unable to determine the cause of the failure. The vehicle was taken back to the dealer and was test-driven, and the dealer determined that the ABS was offline. There were no fault codes retrieved. The contact stated that the brake booster was inoperable. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 500. | Crash: No Fire: No | 500 |
| Apr 2025 | BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | I am filing this formal complaint with the National Highway Traffic Safety Administration regarding a critical safety failure involving my 2024 Volkswagen ID.4. The incident, which occurred on [XXX], involved sudden and unintended acceleration while slowly parking at a Walgreens in Saco, Maine, resulting in a collision with the building. I delayed this submission until the official police report (Saco Police Crash Report #[XXX]) became available on April 21, 2025, to ensure accuracy and proper documentation. Incident Details: •Date/Time: [XXX] •Location: Walgreens Pharmacy, [XXX] •Vehicle: 2024 VW ID.4 (VIN: [XXX] ) •Conditions: daylight conditions, no contributing environmental factors. While shifting from Drive to Park with my foot fully on the brake, the vehicle surged forward twice without accelerator input. IQ Drive, Collision mitigation systems and Park Distance Control (PDC) failed to engage. All driver-assistance features were deactivated. No airbags deployed. Supporting Documentation (attached): •Saco Police Crash Report # [XXX] •Crash scene photographs Prior Warnings: •In August 2024, a powertrain warning appeared; VW service dismissed it as non-critical. •On the morning of the crash, the vehicle emitted an abnormal sound during initial startup Medical Context: At the time of the incident, I was recovering from major cardiothoracic surgery ([XXX]). Though belted, the sudden jolt near my surgical site raised post-operative risks and safety concerns. Request for Action: I respectfully request that NHTSA: 1.Investigate this incident for potential inclusion in a broader pattern of unintended acceleration in the VW ID.4 model. 2.Review related TSBs, consumer complaints, or internal manufacturer field reports. 3.Secure pre-reset data from the vehicle’s ECU and EDR. 4.Notify Volkswagen of its duty to report Thank you for your attention to this serious matter INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Towed | Unknown |
| Mar 2025 | UNKNOWN OR OTHER | My door handles (all) were replaced per the last recall on the car. Even after the fix, the door handles only work some of the time. And, the locking mechanism is having problematic issues as well. I can assure you that the recall was was unsuccessful. | Crash: No Fire: No | Unknown |
| Jan 2025 | STRUCTURE | The contact owns a 2024 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that inclement weather, the vehicle security system was failing. The contact stated that the doors were unlocking independently, and the alarm system was disarming. The contact stated that the failure was constant. Additionally, the contact stated that the door locks appeared in the locked position, but the doors were able to be opened from the outside. The contact had taken the vehicle to the local dealer who determined that the security system needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The failure mileage was approximately 2,100. Parts distribution disconnect. | Crash: No Fire: No | 2,100 |
| Dec 2024 | ELECTRICAL SYSTEM | Lack of recall remedy for an issue that can cause the door to spontaneously open (I'm paraphrasing) while driving. This is due to a faulty door handle that allows water in, which can short the circuit board, causing the door to open on its own. This means I cannot have my daughter in this car, and honestly don't like the idea of getting in the vehicle myself, but the dealership said they cannot terminate the lease for me. I have tried contacting Volkswagen directly, but have yet to actually speak to a person. All I want, is to give the vehicle back to the dealership, without having to pay for the lease of this vehicle I cannot use without risking the safety of my wife and daughter. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | The car's turtle light was on, and the car started moving slowly with instructions to part the car immediately. I brought the car to the service on 10/18/2024, and they could not diagnose it after 3 hours. I returned the vehicle on 10/21/2024 with the same complaint, and the car has been at the dealership service since then. VW instructed the service to replace one battery module, which did not solve the problem. Now, the service is waiting on different back-ordered parts, and there is no timeline for the arrival of the parts, nor are they sure this is the resolution. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM | The screen turns black and from my understanding disconnects all the safety features | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | On 3 different occasions in the last 2 weeks, everything mechanical shutdown accept for the ability to drive. This means all lights, computer systems, dashboards, etc. It was everything electrical accept for the ability to press on the gas, brake, and steer as these 3 things were fine though I could not see my speed either. It, meaning all 3 occurrences, were a total blackout. Ciocca Volkswagon in Flemington tried to give me an appointment 1 month out. I got the manager and he said I will be in the shop 1 week and should get a call. No call to date. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | Every few days, the doors unlock on their own when parked. It recent as late as 15 minutes ago. It has been happening for a few weeks. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY | The contact owns a 2024 Volkswagen ID.4. The contact stated that while his wife was driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal was depressed; however, the vehicle failed to slow immediately. The contact stated that his wife was able to bring the vehicle to a complete stop by pump the brake pedal. The contact stated that while his wife was depressing the brake pedal, the radio volume was not working as designed, the windows were rolling up and down independently, and the headlamps were not functioning as needed. There were no warning lights illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 3,000. | Crash: No Fire: No | 3,000 |
| Nov 2024 | ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES | I have been leasing vehicles from VW since 2009, I leased every model they have from cars to SUVs. This is my first time leasing their first electric vehicle, ID.4. Since leasing this vehicle, we've faced multiple issues. First time was the second day after I leased it, the air conditioning wasn’t working at all. This issue was repaired. Then all sort of electrical problems started occurring when braking, including the back window lowering itself, the radio turning on and off by itself, interior lights flickering, the backup camera failing, and rear sensors not working. Additionally, the brakes have twice failed to respond properly, requiring multiple pumps to stop. Despite reporting these problems to the dealership and having inspections performed, no resolution has been found. Also 2 days ago, the rear tire unexpectedly blew out while driving, potentially due to a magnetic field beneath the vehicle pulling metal debris from the road, which may have caused a sidewall puncture. This incident occurred at just 3,221 miles of tire usage. Although it is a known issue, the dealership made me pay to replace the tire, which cost $546. Additionally, a recent safety recall about doors unexpectedly opening while driving greatly adds to all safety concerns mentioned above. These compounded issues make this vehicle very unsafe, and I’m deeply anxious about driving it, and very concerned for my safety and that of others on the road. I urge immediate resolution to these safety and potentially dangerous problems. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES | Volkswagon is being irresponsible with their response to resolving the door issue on my vehicle. The door has opened twice while driving as clearly related to an electrical issue. This is a very dangerous scenario as I cannot predict which door opens at which time. It could be any. I have a video of my door jamb. My vehicle is brand new with 0 damage, this is clearly a manufacturer defect that VW is neglecting to resolve timely. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Doors unlocking randomly back seat occupants cannot open the door when the car is unlocked and parked. They put a stop sale on all cars in the making because it’s deemed unsafe to sale but a car that is less than 2 months old is deemed safe and won’t buy back. | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER | I purchased this vehicle a week ago, and it has only 300 miles on it. The problem: The charging port flap does not open, and therefore, the vehicle cannot be charged. I checked online, and there are many, many cases of this happening in VW vehicles; it is not restricted to EVs. Why is this a safety issue? Imagine you are in the middle of the night or under inclement weather conditions while going somewhere and you stopped to charge the battery. Since charging port does not open, you cannot charge the battery. You are stranded, stressed and exposed to potential crime, bad weather and aggravation of health problems that can lead to stroke and death. Why does VW use this defective charging or fueling port flap in spite of countless incidents of its not opening? Please issue a recall and force VW to install a working fuel port flap. | Crash: No Fire: No | Unknown |
| Jun 2024 | POWER TRAIN,SERVICE BRAKES | When stopping on an incline: the vehicle comes to a stop with the brake pedal. If you let up on the brakes, the vehicle will start rolling backwards because the brakes are not creating enough pressure to hold the vehicle and the electric motor has disengaged to save energy. The infotainment screen will even recognize the vehicle is rolling backwards and engage the rear-view camera even though the vehicle is still in drive (D or B). I have almost rolled into several cars and pedestrians because the vehicle was rolling backwards unexpectedly. The vehicle does have an "Auto-Hold" brake feature but it only engages when the brake pedal is depressed to a certain point, which is further than it takes to bring the vehicle to a stop. I have also rolled forward unexpectedly having thought the auto-hold feature was engaged. | Crash: No Fire: No | Unknown |