Complaint volume
200 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Tesla Model 3 Complaints
200 consumer-submitted complaints on record for the 2024 Tesla Model 3, grouped by component category.
200 Total complaints
20 Crash reports
0 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, exterior lighting, forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 20 crash reports, 0 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 7 complaints, with an average reported failure mileage of 12,614 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, exterior lighting, forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Tesla Model 3?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Tesla Model 3
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Tesla Model 3 complaints?
20 Crash
0 Fire
12 Injury
0 Fatality
11 Towed
9 Medical attention
What are the most common 2024 Tesla Model 3 complaint categories?
UNKNOWN OR OTHER 46
EXTERIOR LIGHTING 16
FORWARD COLLISION AVOIDANCE 16
ELECTRICAL SYSTEM 15
STEERING 13
VEHICLE SPEED CONTROL 7
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 7
STEERING,UNKNOWN OR OTHER 6
ELECTRICAL SYSTEM,EXTERIOR LIGHTING 4
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 4
200 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2025 | EXTERIOR LIGHTING | The contact owns a 2024 Tesla Model 3. The contact stated that while using the right turn signal, the signal seized and failed to turn off and remained engaged. The vehicle was taken to the Tesla Service Center; however, the service tech was unable to determine the cause of the failure. The Tesla Service Center declined to provide a steering wheel replacement. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,800. | Crash: No Fire: No | 1,800 |
| Jan 2025 | UNKNOWN OR OTHER | The turn signal buttons stick when pressed sometimes and don’t activate the turn signal. You have to keep pressing repeatedly which causes a hazard | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING | The turn signal often fails to operate. It features haptic feedback instead of a physical button. This design is impractical, potentially dangerous, and unwise for use in vehicles. | Crash: No Fire: No | Unknown |
| Jan 2025 | EXTERIOR LIGHTING | Turn signal button frequently gets stuck and will not activate. This prevents driver from being able to properly signal when changing lanes and causes very dangerous situations, particularly when trying to exit the highway. My vehicle has not been inspected by the manufacturer, but this issue is very common across owners' forums. No warning signs or messages prior to failure. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | the vehicle consistently has pillar camera blockage warnings. I have had this repaired once but it still happens. this would not be a problem except the vehicle offers no other cruise control than adaptive. my concern is the vehicle consistently has phantom braking ( listed in a separate complaint I have made). I am concerned the two issues are related. the last time this happened is reported below. | Crash: No Fire: No | Unknown |
| Dec 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | the car consistently has phantom braking. the speed will drop around 15 miles of speed immediately. it also will slow on rolling hills and random long turns on cruise control. most recent date listed | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | The new steering wheel design has buttons for left and right turn signaling. These buttons often get stuck/jammed and prevents the driver from successfully signaling. This is dangerous on the freeway where you are having to fiddle with the jammed buttons while lane changing at high speeds. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | Vehicle Information: 2024 Tesla Model 3 Description of the Problem: We purchased a brand-new 2024 Tesla Model 3 just seven days ago, and we’ve already encountered a serious safety issue: the turn signal frequently fails to function. This problem compromises our ability to signal lane changes or turns, putting our safety and the safety of others at risk, particularly in high-traffic or highway conditions. Inspection and Reproduction: We took the car to Tesla Service, and the service advisor confirmed that this is a known issue with the vehicle. The malfunction has been reproduced and verified by Tesla Service. Safety Risks: The inability to use the turn signal effectively creates a significant safety hazard, as other drivers cannot anticipate our intended movements. This increases the likelihood of accidents, especially during lane changes or turns. Inspection by Authorities: The vehicle has been inspected by Tesla Service, but no inspection has been conducted by any other authorities, such as insurance representatives or law enforcement. Warning Signs: There were no prior warning lights or error messages. The issue became apparent when the turn signal intermittently failed to activate. Request for Action: We are requesting an immediate resolution to this issue, including a repair or replacement of the faulty system, as well as updates on Tesla’s efforts to address this known defect. If no fix is currently available, we request clear communication regarding the timeline for a resolution and any interim safety measures that can mitigate this risk. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | Entire screen froze. FSD stopped working completely. The system GPS stopped working, auto wipers stopped working, auto park, anything related to the cameras stopped working. After trying multiple resets, it didn't help. It luckily started working again in the morning. Others have reported this issue to Tesla and all over Reddit. News articles are starting to come out about it now. The entire motherboard dying is a massive safety issue, especially if there are any safety systems linked to it (like auto wipers, speedometer, ABS or AEB, FSD, etc.). Tesla refused to replace my computer after I showed them the issue. [XXX] 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | Issue is with Tesla's new turn signal buttons. They removed regular turn signal stocks with a left/right button on the left side of the steering wheel. This is a safety issue because it hardly works because you have to tap it dead center and I would have to take my eyes off the road to do that. If I'm on the curve already, with the buttons being on one side of the steering wheel, it's very difficult to click when the buttons are upside down. I have to take my eyes off the road more often than not which makes it a safety concern. | Crash: No Fire: No | Unknown |
| Dec 2024 | ELECTRICAL SYSTEM | Screen cracked without any direct cause. Manufacturer defect. Manufacturer will not cover under warranty. | Crash: No Fire: No | Unknown |
| Dec 2024 | EXTERIOR LIGHTING,VISIBILITY/WIPER | The buttons on the steering wheel stick and do not work. These include the turn signals and also bright lights and windshield wipers. They stick on my car, and I am renting a 2024 model 3 that they stick on as well. It’s not possible to signal a turn or wipe the windshield when this happens, which is a safety issue. | Crash: No Fire: No | Unknown |
| Dec 2024 | VEHICLE SPEED CONTROL | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING,UNKNOWN OR OTHER | Occasionally, the Turn Signals decide to not work for a 5 second period. This is a car that is "stalkless" (meaning there isn't a physical turn signal stalk to press), but rather it's touchpad buttons on the steering wheel. While these usually work fine, occasionally when I depress one, I can feel that it does not press down at all, and the turn signal does not turn on. I view this as a SAFETY ISSUE in that a Turn Signal indicates intent to other drivers, and it's unsafe to not be able to use it. Tesla has replaced my steering wheel once (after 2+ months of waiting for "diagnostics") but the new wheel has the same issue. This has been occurring ever since I got this car, and that was many months ago. And I've heard other Model 3 and Model S customers have similar complaints. There is something fundamental going on, and Tesla does not seem to want to solve it on their own. They need to have NHTSA add some priority to this. | Crash: No Fire: No | Unknown |
| Dec 2024 | VEHICLE SPEED CONTROL | Traveling with cruise control at 80mph with the flow of traffic and the speed setting dropped to 60mph. Why do you still allow this? | Crash: No Fire: No | Unknown |
| Dec 2024 | VEHICLE SPEED CONTROL | I reduced my set standard cruise control speed when traveling on a road curve and the speed drastically reduced by over 15mph lower than my setting on it's own. If i was traveling in a group then this would have created a dangerous situation for the following vehicles. This is another FSD/Beta programming in regular cruise control. Why are you still allowing this to exist??? | Crash: No Fire: No | Unknown |
| Dec 2024 | VEHICLE SPEED CONTROL | Traveling with cruise control with the flow of traffic at 75mph and the setting dropped to 60mph. I thought FSD/Beta programming was not allowed as regular vehicle settings so why does this continue? | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING | The right and left turn indicator buttons freeze up, and will not operate for indefinite periods. The problem is intermittent, however, the buttons may be frozen for several minutes before the problem clears. I believe the manufacturer is already aware of this problem affecting numerous 2024 model 3 vehicles. I believe this appears as a definite manufacturer design flaw, and does not appear as reasonable user error, or other isolated random defect. The problem is presently becoming well known to 2024 model 3 owners in all markets, and there are now many online posts by other owners of this vehicle model for this identical problem. I encourage NHTSA to conduct a quick online search of user reported incidents, as an easy starting point. This problem creates a serious safety risk to other drivers, since other drivers cannot be made aware of affected vehicle's driving intentions. There is no reliable means for affected vehicle drivers to predict or reliably control this problem, that I am aware of. The problem also creates a significant distraction for the driver of the affected vehicle, and particularly in situations that require rapid signal intentions, such as multiple immediate left and right turns in quick succession, or, emergency lane change to avoid stalled vehicles, or, intended driver direction following a four-way stop, etc. This problem may also create a potentially unavoidable legal jeopardy for any affected driver, who may face reasonable driving penalties enforceable by police, or, may be held at fault for accident, despite affected driver's best intentions to use or rely on the faulty equipment. I truly believe this is a serious problem worthy of immediate manufacturer recall and permanent remedy by the manufacturer. It is only a matter of time before a serious accident occurs, resulting in possible injury or death to anyone who either drives, or encounters, an affected vehicle. I hope NHTSA will promptly investigate. Thank you. | Crash: No Fire: No | Unknown |
| Nov 2024 | EXTERIOR LIGHTING | While merging into heavy highway traffic, turn signal failed to turn on when button was pressed. This made me have to merge without a turn signal on putting me at a higher risk of a collision and surprising the drivers behind me. Immediately after the merge was complete I attempted to troubleshoot the button and found that it was stuck in the up state, flicking it multiple times made it possible to press the button again. Later that day experimentation showed that the button was prone to sticking if pushed at an angle but would work correctly as long as a deliberate and vertical press is applied. Specifically pushing the button with force pushing the button outwards relative to the steering wheel would cause the button to shift to the outward edge and get stuck on the plastic housing rendering the button impossible to depress. This angle is typical as the persons thumb would naturaly slide outwards when interacting with the button. The vehicle has not been inspected by any third parties (including manufacturer), but a video was recorded reproducing the malfunction and demonstrating how pushing the buttons inward resolves the issue. No warnings about the button no longer being operation were displayed. On a somewhat related note, its nearly impossible to signal that one is exiting a roundabout with the buttons as they change location before being pressed (steering angle) and depending on angle change meaning (upper button means right or left turn for example). | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | Turn signal buttons will get stuck intermittently and not be able to actuate. This causes the inability to reliably and predictably utilize the turn signals. This also takes attention away from driving and places additional focus on looking at the buttons instead of the road. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM | On multiple occasions (at least five times) in the past week, the turn signal buttons on my Tesla did not work. The buttons were stuck and could not be pressed (they are on the steering wheel.) This is a major safety concern as I cannot "communicate" my intentions to other drivers on the road. I have reported this incident to Tesla and will have the issue looked at by a technician. However, Tesla threatened to cancel my appointment if I did not provide them details of the incident prior to my appointment. I feel that a safety issue such as this would have them rushing to resolve it whether or not I answered their online question. Thank you. | Crash: No Fire: No | Unknown |
| Nov 2024 | EXTERIOR LIGHTING | Turn signals are now touch sensitive buttons on the steering wheel. On many occasions the turn signals fail to activate when pressed. I’ve reported twice to Tesla only to be told that “it’s normal” and they think it’s a software issue. I’ve also read many others have had the same experience. Definitely needs to be addressed sooner than later. | Crash: No Fire: No | Unknown |
| Nov 2024 | EXTERIOR LIGHTING,UNKNOWN OR OTHER | Left and turn signal buttons randomly do not work especially after disengaging FSD. Sometimes I have to re-engage FSD for the buttons to work. This can be dangerous when I'm trying to make a turn and cars behind me could be going really fast or not pay attention. I believe this is a software or firmware issue and not the steering wheel itself. No warning messages. I did report to Tesla warranty. | Crash: No Fire: No | Unknown |
| Nov 2024 | FORWARD COLLISION AVOIDANCE | Car randomly breaks or swerves when using cruise control. When there is nothing ahead of me have called tesla and been told it is called phantom breaking and that it is normal happens multiple times a day, almost causes collisions. Very dangerous. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | The turn signals are on the steering wheel. Sometimes these buttons are not pressable so I have to turn w/o signaling. That is after taking a risk of an accident. I have run into this multiple times and the stress level of operating the vehicle when that happens is very high. There have been a couple of occasions that I had to signal when the steering wheel is partially turned and I have to look down and do guess work to locate the right button. This is again an energy drain when driving. Traditional stalk is a no brainer and it takes all the thinking and stress away from driving. I consider this vehicle not safe for driving. | Crash: No Fire: No | Unknown |