Complaint volume
107 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Subaru Crosstrek Complaints
107 consumer-submitted complaints on record for the 2024 Subaru Crosstrek, grouped by component category.
107 Total complaints
8 Crash reports
2 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, exterior lighting, visibility. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 2 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 11 complaints, with an average reported failure mileage of 11,111 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, exterior lighting, visibility?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Subaru Crosstrek?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Subaru Crosstrek
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Subaru Crosstrek complaints?
8 Crash
2 Fire
3 Injury
0 Fatality
8 Towed
3 Medical attention
What are the most common 2024 Subaru Crosstrek complaint categories?
UNKNOWN OR OTHER 26
EXTERIOR LIGHTING 11
VISIBILITY 9
VISIBILITY/WIPER 9
STEERING 7
TIRES 6
FORWARD COLLISION AVOIDANCE 4
AIR BAGS 3
ELECTRICAL SYSTEM 3
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 3
107 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2023 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | I have had several of the safety systems on the vehicle shut off suddenly. Twice, I have taken the vehicle into the dealership to get it looked at and now I will have to do so for the third time. It is pretty concerning because it has to do with all the safety features. | Crash: No Fire: No | Unknown |
| Nov 2023 | UNKNOWN OR OTHER | Windshield crackers with no outside damage. Started on drivers side and is spreading across. | Crash: No Fire: No | Unknown |
| Nov 2023 | EXTERIOR LIGHTING | Headlights are extremely dangerous on this model vehicle, the cut off is very sharp and the beam range very restrictive. When going up or down hills vision is almost completely lost. Drivers are lucky to see 10 yards in front of the vehicle at times. Lights are so bright there are also numerous dark/blind spots in the road when driving. When in a 55/65 mph zone, there are times I have to slow down to 30 mph so I can see an appropriate distance ahead of me. Turns and hills being the most severe instances. There are numerous other complaints online regarding this issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | - Pre-collision braking has deployed a number of times without cause (no one in front of vehicle, no collision threat at all. Most recently at 35mph, but at up to 55 mph prior. Feel free to inspect. - Brakes are automatically deployed HARD and without the warning that is supposed to occur. This has thrown me into the seatbelt a few times and poses a significant risk of getting rear ended. I'm afraid the automatic steering system is going to throw me into a ditch. - The dealer can't reproduce it and no log is recorded by the car because it isn't registered as a malfunction, rather the vehicle thinks it's doing the right thing. I've taken it in twice for this and a few other issues. - The vehicle has not been inspected by anyone else as there has been no damage yet. - No signals were given and there have been no other symptoms other than the adaptive cruise control slowing down for no reason on occasion, presumably it thinks there are ghost cars in front of me? | Crash: No Fire: No | Unknown |
| Oct 2023 | POWER TRAIN | When driving the vehicle and turning left. A popping sound occurs | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | When I make a left turn from a stop and accelerate, there is a popping/hollow tocking sound, usually three pops in succession. I don't know what this noise is or what could be broken on the vehicle. No warming lamps. Unfortunately, the dealership can't look at my car until November 24th. Many other 2024 crosstrek owners on reddit and facebook are reporting this problem. | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM | The contact owns a 2024 Subaru Crosstrek. The contact received notification of NHTSA Campaign Number: 23V551000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |