Complaint volume
37 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
37 consumer-submitted complaints on record for the 2024 Nissan Altima, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
37 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are unknown or other, back over prevention, air bags. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 7 crash reports, 1 fire report, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 3 complaints, with an average reported failure mileage of 13,091 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
37 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2024 | BACK OVER PREVENTION | The dashboard camera screen on all 2024 Altima models displays a white foggy haze, which worsens at night and obstructs and distorts image view. The issue worsens in low light (garages, nighttime) where it is difficult to recognize or identify objects. On 7/10/2024, a Nissan dealership master mechanic reported to us that all 2024 Nissan Altimas suffer from this issue; however, when asked, Nissan corporate has no remedy, repair, or replacement for the component(s), causing this white fog haze that obscures the driver's view. We were told by the dealership where we purchased the vehicle that this issue only affects the 2024 Nissan Altimas. Especially at nighttime, the white foggy haze reduces our ability to identify people and objects, posing a safety concern. There have been two incidents at night where the Cross Traffic Warning and Parking Collision Warning were activated, but the driver could not identify the warning when viewing the camera screen due to poor clarity. Our family has a different 2024 model Nissan and it does not have this camera screen obstruction issue. | Crash: No Fire: No | Unknown |
| Jul 2024 | STEERING,POWER TRAIN,WHEELS | This request is due to my concern that a possible manufacturing or other defect in the 2024 Nissan Altima’s steering and/or wheel mechanisms caused a sudden loss of steering control and resulted in a collision and serious injuries. The car was taken possession by National Car Rental. I am unsure if the vehicle or component been inspected by the manufacturer, police, insurance representatives or others, but it has been reported to the manufacturer (Nissan), my insurance company (State Farm), and the car rental company (National). I don't think there were any warning lights. The following is what I experienced. I was driving, passengers were in the front and rear right seats. The car was in the right lane on [XXX] heading into an underpass when the Altima experienced a sudden jolt in the steering wheel with smoke coming out of the steering wheel; steering turned very stiff as if it had lost power and the car pulled to the right and off the road. I struggled to maintain control over the vehicle; nonetheless, given the narrow shoulder of the underpass and the sudden difficult steering, the car collided lengthwise along the passenger side against a cement barrier and metal guardrail. The front and back passenger-side airbags deployed, striking both passengers; rear seat passenger was seriously injured; driver and front passenger were bruised. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Jul 2024 | POWER TRAIN | Bolt is transmission housing was not installed at manufacture plant, causing other bolt to fail, causing drive shaft to follow out and into the catalytic converter, regarding vehicle undriveable | Crash: No Fire: No | Unknown |
| Jul 2024 | POWER TRAIN | While driving vehicle down residential street at approximately 15 mph, vehicle all of a sudden made a long noise and began to shake. Per repair facility, a bolt in the transmission housing was not installed at manufacturing plant. The single bolt (should have been two bolts), sheared off, cause the drive shaft to drop into the catalytic converter. If I had been traveling on the highway at high speed the drive shaft dropping to the highway surface could have caused catastrophic accident. Peoria Nissan has component that failed Drive shaft dropping out of drive train could have cause and accident with my vehicle and others Manufacturer has been notified, they have inspected No warnings or symptoms prior to failure | Crash: No Fire: No | Unknown |
| Jun 2024 | AIR BAGS | The contact owned a 2024 Nissan Altima. The contact stated that while driving approximately 20 MPH a second vehicle traveling at speeds above 80 MPH crashed into the rear end of the vehicle. During the crash no air bags inside the vehicle deployed. The front driver sustained injuries to the back, neck, and right wrist and the front passenger sustained injuries to the back, neck, and left wrist. Both required medical treatment. During the crash, the vehicle was destroyed and later towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 3,200. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 3,200 |
| May 2024 | FORWARD COLLISION AVOIDANCE | The contact owns a 2024 Nissan Altima. The contact stated that while his son was driving 35 MPH, the vehicle experienced Phantom braking. The contact stated that his son depressed the accelerator pedal and the vehicle continued to drive with no additional failure. The vehicle was taken to the dealer where the failure was diagnosed as a sensor with the Automatic Emergency Braking (AEB) system and a fractured bracket. The AEB sensor was replaced; however, the contact was waiting for the bracket to be replaced because the bracket was on backorder. The contact stated that the AEB system was deactivated as per the Service Manager's advice since the dealer was waiting for the bracket to be received. The contact provided part number: 28438-5FA6A (Sensory Assemble DIST) and part number: 62310-9HF8E (Grille Radiator). The manufacturer was not notified of the failure. The approximate failure mileage was 21,000. | Crash: No Fire: No | 21,000 |
| May 2024 | UNKNOWN OR OTHER | Recently purchased a new 2024 Nissan Altima SL in December 2023. Found the backup camera safety component display to have a poor-quality, low resolution, distorted image. Guidelines are not sharp and objects in the backup path are obscured and practically invisible. In the evening the view is so bad the camera is practically useless...even without bad weather. Especially at night, this can be a hinderance rather than an aid to safety. I took the vehicle in for service at the dealer in January and again in May. I was told there was no fault with the camera or display. Another same model vehicle was shown to me, but it was in the daytime and although the image was also of poor quality, they said this was normal. I was also shown a Rogue and there was an absolutely perfect image. They admitted something was different but still said the image on my car had NO FAULT. They could not do anything not even trying another camera. They said I needed to contact NISSAN. This poor-quality image was also present on the front and side cameras. My previous car was a 2019 Altima Platinum which had great camera clarity as it should be. I am beginning to believe the manufacturer received defective cameras or chose to use a lower cost camera in their vehicles. I paid a premium price for a high-tech vehicle with many safety features but received a poor-quality unsafe feature that should not be ignored. | Crash: No Fire: No | Unknown |
| Mar 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving, the auto spontaneously without warning has a near catastrophic failure of all systems (e.g. anti-lock brakes, emissions, control, automatic windows etc.) All warning icon lights are on the driver’s front video are displayed while a central scrolling message reports all the major systems malfunctioning (as mentioned above). The auto immediately decelerates and now can no longer go faster than 20 mph. This has twice caused the car behind me to nearly read end me. When pressing on the gas pedal (which feels like pushing down on mashed potatoes) you can not affect acceleration. At any pressure the car accelerates on its own very slowly until it reaches maximum speed. It takes about 30 – 45 seconds to go from 0-20 mph. According to invoice of the repairs the “Channel Can Gateway Internal” is faulty. Yet they have failed three times to fix it. This car has been out of service up to this date 57 days and is once again back at the service department. The auto has malfunctioned identically on Dec. 19. 2023, Dec. 27, 2023, Feb. 2, 2024 and March 8, 2024 | Crash: No Fire: No | Unknown |
| Feb 2024 | UNKNOWN OR OTHER | Recently purchased a NISSAN Altima 2024. Found the backup/camera safety component as well as front and side cameras extremely cloudy whether its in the day or night. Not to mention during inclement weather it gets worse. It is to the point I cannot see clearly behind or my surroundings with these cameras. Sun reflection blinds every thing making it impossible to see. Brought it up to the sales person the same day I purchased it. He mentioned it was only the protection film on the dash screen. Once removed the images would be clear. Which was not the case. Now comparing to a Sentra 2021, I previously had. The images were so much clearer. Upon taking it in to the dealership after my 1st month of purchase; the advisor straight up told me they would be unable to do anything regarding this matter. As it was due to a new manufacturer nissan was working with and not the same as before. He also mentioned i was not the only one to show the same concern. He explained whether they changed the cameras, it wouldn't make a difference at all. I would still be dissatisfied. To be quiet honest, I wonder whether these cameras even meet the Proper Safety Standards. Where I live, I depend on the cameras on a daily basis due to tight squeeze areas. Unfortunately at this time, I'm now considering buying extra cameras to help the situation I'm in. As I am now concerned that it may pose a safety. This should not be the case. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | Backup camera is subpar. Had 2022 Nissan Pathfinder and that camera was great. My nieces 2021 Nissan Versa back up camera is better quality than mine. | Crash: No Fire: No | Unknown |
| Dec 2023 | SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | I went to stop at a stop sign and the breaks didn’t not work causing a collision, prior to I heard a loud clinking noise and my car smelled like burning rubber. Blind spot didn’t not light up accurately or notify me correctly. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Oct 2023 | UNKNOWN OR OTHER | Recently purchased said vehicle. Found the back up/camera/safety component substandard, especially when compared to other makes/models including their own Sentry. The resolution is so low that images are hard to discern; are mottled gray like a 1950 black and white movie. When backing up in low light (i.e. garage, overcast, rainy), it is nearly impossible to discern objects. I actually took vehicle in and asked them to check the camera as I thought there was something wrong with it. On line reviews of this make/model confirm the poor camera quality. This leads to the question "Does this back up camera/images even meet required safety standards?" Since the vehicle is so new, there may not be many, if any, complaints, yet. Other Nissan models (i.e. Sentry) have the expected quality camera image (i.e. discern objects and color clarity). What went amiss here and why was this important feature quality omitted from the Altima? I rely heavily on the image, especially in parking lots and where there is heavy pedestrian traffic as many other people probably do. | Crash: No Fire: No | Unknown |