Complaint volume
119 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Santa Fe Complaints
119 consumer-submitted complaints on record for the 2024 Hyundai Santa Fe, grouped by component category.
119 Total complaints
8 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 9 complaints, with an average reported failure mileage of 12,826 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Santa Fe?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Santa Fe
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Santa Fe complaints?
8 Crash
0 Fire
5 Injury
0 Fatality
3 Towed
3 Medical attention
What are the most common 2024 Hyundai Santa Fe complaint categories?
POWER TRAIN 19
UNKNOWN OR OTHER 16
ELECTRICAL SYSTEM 8
FORWARD COLLISION AVOIDANCE 4
POWER TRAIN,ENGINE 4
SERVICE BRAKES 4
TIRES 4
VISIBILITY/WIPER 4
ENGINE 3
POWER TRAIN,ELECTRICAL SYSTEM 3
119 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | ELECTRICAL SYSTEM,SEATS | My 2024 Hyundai Santa Fe (VIN: [XXX] ) is suffering from a severe, systemic vehicle-wide electrical network failure. The main digital instrument cluster screen has suffered four separate total blackouts (XXX), completely eliminating all driver visibility of the speedometer, odometer, safety malfunction telltales, and critical warning alerts while operating the vehicle at highway speeds. The vehicle has also experienced continuous battery collapses, recurring navigation freezes, and malfunctioning proximity key fobs/electronic door locks that fail to secure or unlock the vehicle.Most severely, on XXX, a defective, short-circuiting heated seat element experienced an uncontrolled thermal spike and caused physical thermal burn injuries to the right side of my body during an out-of-state trip. Photographic evidence of the physical body burns has been preserved. The authorized dealership was presented with this defect during an extended 38-day shop visit immediately following the incident but was completely unable to diagnose, or repair this severe electrical safety hazard. The vehicle remains unsafe to occupy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No Injuries: 1 | Unknown |
| May 2026 | POWER TRAIN,SERVICE BRAKES | My 2024 Hyundai Santa Fe (VIN: [XXX] ) was manufactured on March 14, 2024, in [XXX] . The vehicle is currently experiencing dual-clutch transmission (8DCT) juddering, shuddering, and extreme hesitation when trying to accelerate from a complete stop at traffic lights and intersections. This creates a severe lag in acceleration, leaving the vehicle dangerously exposed to oncoming traffic. This component failure directly mirrors the mechanical hazards outlined in NHTSA Safety Recall 263. Because my manufacturing date falls just outside the official recall window, this vehicle has not received a formal recall remedy, yet it actively exhibits the identical, dangerous powertrain defects, suggesting the recall's production scope may be too narrow. Furthermore, in November 2024, the vehicle suffered a catastrophic safety failure where it completely lost all propulsion power for approximately 30 seconds while moving through the middle of a live intersection. Most recently, on XXX, right after being released from an extended 38-day service stay at an authorized dealership, the electronic infotainment displayed an active warning screen stating the car should be shifted to park while the vehicle shifter was physically and securely locked in Park. Time-stamped video evidence of this active transmission/braking sensor failure has been captured and preserved. The vehicle remains an active, uncorrected threat to my physical safety on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN,VEHICLE SPEED CONTROL,SEATS | The contact owns a 2024 Hyundai Santa Fe. The contact stated that the anchor in the third row detached. The vehicle rolled while in the drive position. The vehicle failed to accelerate. While reversing, the vehicle jerked. No warning lights The vehicle was taken to the local dealer on five occasions and was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000. The VIN was not available. | Crash: No Fire: No | Unknown |
| May 2026 | STEERING,STRUCTURE,FORWARD COLLISION AVOIDANCE | The contact's girlfriend owns a 2024 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently swerved from side to side. The message “Consider Taking A Break” was displayed and the Driver Attention Warning (DAW) warning light was illuminated. Additionally, the Automatic Emergency Braking activated while driving near a vehicle or object, slamming the vehicle to a stop and causing the cruise control to deactivate. The message "Keep Hands On Steering Wheel" was displayed even though the contact's hands were on the steering wheel. The contact also stated that the front and rear driver's side doors were vertically bent from a manufacturing defect. The contact stated that his girlfriend feared for her safety while driving the vehicle. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case a filed. The failure mileage was approximately 10,000. | Crash: No Fire: No | 10,000 |
| May 2026 | POWER TRAIN,SEAT BELTS | We have had several transmission issues with this vehicle for over a year. On March 5th we dropped the car off for an oil leak, a malfunctioning middle row seat belt, and an on going transmission clunk and roll. The dealer repaired the oil leak, replaced the seat belt, (damaged the interior of the vehicle while doing so, then denied it) and said they were unable to replicate the transmission problem. The car went back to the dealer again on March 26 for the transmission clunk and roll. They kept it for 8 weeks, and said they couldn’t replicate the issue. I have confirmation that they didn’t even start the vehicle for 4 weeks. We picked up the Vehicle on May 22, and the issue persists. Yesterday, when pulling out of a gas station, the vehicle accelerated on its own until I intervened stepping on the brake pedal. When I typed in the issue to Google, I was made aware that the vehicle now has a front seat belt safety recall from April 6, which the dealer didn’t even advise us on or offer to repair. I am finding out about this on an interstate family drive and we are of course terrified of driving our vehicle now, based on the unintended accessories and now faulty front seat seat belts. I have asked Hyundai serval times for a buy back which they have refused. Corporate has asked us to bring the car back to the dealer this week, and we are about to sign papers with a lemon law lawyer tomorrow. I wanted to at least file this complaint so that it is in writing should something happen to us in our travels this week. This has all been so unacceptable with Hyundai. We bought this car new and it is paid off. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN | The vehicle has experienced repeated transmission-related failures beginning at approximately 5,000 miles. The dashboard warning “Transmission System Error – Check Transmission Oil Immediately” first appeared while driving and was accompanied by sudden loss of power. When this occurs, the vehicle loses acceleration and drivability while in motion, creating a safety risk in traffic. The only way to temporarily clear the warning is to pull over, shut the vehicle off, and restart it. Photographs of the warning message were documented at approximately 6,738 miles on [XXX] and again at approximately 12,664 miles on [XXX]. The vehicle was returned to the selling dealer in Massachusetts multiple times for the same issue. During the first visit, the dealer drove the vehicle approximately 19 miles but stated they could not duplicate the problem. During the second visit on or about 3/25/2025, the dealer kept the vehicle for approximately six days while providing a loaner vehicle, but again stated they could not duplicate the condition. The vehicle was later inspected by another Hyundai dealer in New Hampshire on 8/19/2025 for the same dashboard warning and loss of power condition while driving. That dealer found the transmission fluid level below specification but stated they could not duplicate the warning message during inspection. Following that visit, the transmission warning did not reappear until [XXX], when the same “Transmission System Error – Check Transmission Oil Immediately” warning returned again while driving. On [XXX], the situation escalated into a possible rollaway event. While at an auto detailing facility, the vehicle was reportedly placed in Park with the engine running after being repositioned. The operator stated the vehicle indicated it was in Park. Moments later, after the operator exited the vehicle, the vehicle moved from its parked position and rolled into a building. The event was documented in writing by the detailing facility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER | I was trying to back up a few times and not being able to see some objects behind while looking at the rear view camera on my Hyundai Santa Fe 2024. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN | When starting the vehicle, a transmission system error occurs because goes away when the car is shut off then restarted. When the error occurs the vehicle does not accelerate properly. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM | I bought the 2024 Santa Fe XRT Pro new off the lot Sept. 2024. Brought it in for 3 different recalls but the electronic system panel is new: The panel lit up with every warning sign it can convey: from the engine light to the coffee break, to the emergency warnings. This has happened twice; once a few weeks ago and again a few days ago. My car is back at the dealership for repair to the electronic panel. The first time, the dealership replaced the entire panel as it is still under warranty. It's at the shop again and I don't know what they will do this time. I would trade it in, but the trade-in value sucks. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN,ELECTRICAL SYSTEM | 3 times now, I am driving and the vehicle goes into limp mode, the "D" on the dash is flashing but the vehicle sends no codes. The tech said the vehicle can immediately delete the code and they can't fix it if they can't duplicate it. It also hesitates when accelerating and is dangerous to myself, my 4 children and anyone driving around me when it goes into limp mode. There is no code, therefore they say they can't do anything about it. | Crash: No Fire: No | Unknown |
| May 2026 | POWER TRAIN | The contact owns a 2024 Hyundai Santa Fe. The contact stated that while the vehicle was turned on and shifted into park, the vehicle unexpectedly rolled away with no warning light illuminated. The contact stated that the vehicle then collided with a tree. The contact also stated that the air bags did not deploy during the crash. No injuries were sustained, and no medical attention was provided. The vehicle was taken to an independent mechanic where full body repairs were completed. The vehicle was later taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact stated that the failure recurred, and during the second incident the contact’s spouse attempted to stop the vehicle and was almost run over. No injuries were sustained, and no medical attention was provided. The contact stated that the their arms and fingers are hurting during the failure, The contact stated that the vehicle then collided with an area of the contact’s home. The contact stated their concern that there vehicle is very hazardous and very unsafe and the failure could have been worse for the contact's spouse. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000. | Crash: Yes Fire: No Injuries: 1 | 32,000 |
| Apr 2026 | SEAT BELTS,BACK OVER PREVENTION | My seat belts and rear safety camera are not functioning. I have been dealing with my local dealer who seems not to care and Hyundai Corporate for 3 months to try to resolve thissafety issue and have gotten no where | Crash: No Fire: No | Unknown |
| Apr 2026 | TIRES | Size & Description 245/45R-21 I just took my 2024 Santa Fe Caligraphy with 20k miles to get it inspected and I have 3 bad tires due to bubble/buldge. I can see that a lot of people are having this issue online. The tires are 500 each. I purchased this car new a year ago and the tire place said they had another one with the same issue. Looking for some help | Crash: No Fire: No | Unknown |
| Apr 2026 | STRUCTURE,VEHICLE SPEED CONTROL,WHEELS | Hi vibration after 55mph, tire balancing and wheel alignment doesn't help | Crash: No Fire: No | Unknown |
| Apr 2026 | TIRES | Hi vibration over 55 mph | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | The glass in the sun roof imploded. It it available for inspection. The glass would have been propelled into the vehicle if the sun roof was open. The problem has been reported to the dealer and acknowledged. There was no warning prior to the implosion. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | When the car is off and in park and you go to turn on the car on by pressing the brake and power button button, the electrical system doesn't register and wont turn the ignition on and the brake gets stuck and you cant start the car. The same thing happens when the cars auto ignition is turned off at a red light then you press the gas to go but it doesnt show the gear is in drive and the ignition turns off and wont turn back on. The major safety concern is when this happens at a red light or in traffic and my car stalls and I am at risk of getting rear ended. I have taken the car to the dealership twice now for the same issue. The first time they claimed it was fixed but it wasnt and now it is at the dealership again for the same issue and I have not received any remedy yet. There is no warning to this issue it happens out of know where and is extremely dangerous. The issue has been going on for several months. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | The digital screens that contain the gauge cluster and infotainment array intermittently flicker, black out, or go to static. Sometimes it's one side or the other and sometimes it is both. When the gauge cluster screen is affected, the heads-up display on the windshield also turns off. All of this can happen while the vehicle is idle or while driving. Sometimes the displays flicker and sometimes they just black out or go to static for the entirety of the drive. It is available for inspection. The biggest safety concerns are the complete lack of a speedometer or warning lights when this problem occurs. The problem did not have to be reproduced by the dealer because the screens and the HUD were completely blacked out when the vehicle was taken in for service. The problem was supposedly "repaired" with an "update". The problem has since resurfaced. The vehicle was inspected by service center personnel at a Hyundai dealership. When asked, a representative of that dealership stated that the problem is common amongst all Hyundai models featuring digital displays. There was no warning of the problem. One day the problem did not exist and the next it did. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION | The vehicle experienced a significant failure of the Body Control Module (BCM). This resulted in multiple electrical malfunctions, including don't detected the Key, Despite the low mileage (12,000 miles), the electronic systems have proven unreliable, and the vehicle is currently undergoing warranty repairs at the dealership. "The sudden failure of electrical components could lead to a crash or leave the driver stranded in an unsafe location. I am concerned about the long-term reliability and safety of this vehicle’s electronic architecture." After arriving home and shifting the vehicle into 'Park', the car began to roll backward on its own. The vehicle continued to move until it struck my garage door. This incident occurred unexpectedly after the transmission was supposedly secured in Park. It was necessary to apply the brakes to make it stop. Although the physical damage was minor (scratches), this unintended movement represents a severe safety risk that could have resulted in a serious accident or injury." I've also noticed that it makes strange shifts in the transmission when going down a steep hill. | Crash: Yes Fire: No | Unknown |
| Apr 2026 | STRUCTURE | The contact owns a 2024 Hyundai Santa Fe. The contact stated that the vehicle's liftgate would independently open while idle without warning. The contact stated that while washing her vehicle on an inclined driveway, the liftgate opened without warning. In an effort to avoid being hit by the liftgate, the contact fell to her left side on a concrete driveway. The contact suffered pain and bruises to the left side of her body, with major pain in her left foot. The contact was home alone and managed to drag her body onto a chair before calling her husband for assistance. The contact's husband drove the contact to an urgent care facility, where an X-ray was performed; the X-ray showed no fractures. The facility stated that their equipment was not sufficient to treat her injuries, and they placed a boot on her left leg and referred her to an orthopedic doctor. The contact went to the orthopedic doctor, who performed another X-ray, which showed no fractures. The contact was given another boot; however, the pain remained days after the visit. The contact then went to her pre-scheduled primary care doctor's appointment, where her doctor saw her condition and referred her to another orthopedic doctor. While at her second orthopedic appointment, another X-ray was performed, which also did not show a fracture; however, the orthopedic doctor suggested an MRI scan. The MRI scan showed that the contact had suffered a left heel fracture. The contact also went to another facility for a CAT-scan, which showed that her heel was misaligned and that surgery would be needed to correct the left heel fracture. The contact had surgery for the heel fracture and had the foot wrapped and splinted; the contact was given several medications post surgery. The contact had been scheduled for a follow-up appointment to monitor the heel's progress. In addition, the contact sustained injuries to her left wrist, left buttocks, and left lower calf. Since the injury, the contact has had to use a knee scooter, a walker, and a wheelchair for assistance with her mobility. Neither the dealer nor the manufacturer had yet been notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| Mar 2026 | SEATS | My daughter was sitting down on the middle row and the button to fold the chair down was accidentally pressed. When she screamed bc she was getting smushed I jumped out of the vehicle and pushed the button to stop the chair from folding. Thankfully she was able to lay down sideways or I am sure the outcome would of been worse. She is so traumatized and does not want to even sit in the vehicle any more. She is only 8!!! This is traumatizing as a parent as well. This needs to be fixed !!! | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Vehicle will not brake assist in the front even though all of the settings are selected it to work and assist in the event of needing to brake suddenly. | Crash: No Fire: No | Unknown |
| Mar 2026 | SEATS | When the power button on the seat is pressed to move the seat forward or fold it down, the second row captains chairs fail to stop from folding if someone or something is in the seat. | Crash: No Fire: No | Unknown |
| Mar 2026 | BACK OVER PREVENTION | The contact owns a 2024 Hyundai Santa Fe. The contact stated that the camera had become inoperable. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V808000 (Back Over Prevention). The dealer was recently contacted and informed that the parts were on backorder. The manufacturer was not contacted. The failure mileage was approximately 16,000. | Crash: No Fire: No | 16,000 |
| Mar 2026 | VISIBILITY/WIPER | I purchased my new vehicle in June or July of 2024. I had to replace my windshield on September 26, 2024, then again on December 13, 2025 due to a crack. I recently have received another chip in my windshield on or about March 18, 2026. I am unsure whether all of these were due to rocks, but it seems unbelievable that a windshield would need to be replaced so often. I have safety concerns that the windshield is easily breakable and if it were in a crash, what would happen. I also had to pay $100 each replacement and now my insurance is going up because of these claims. | Crash: No Fire: No | Unknown |